全民英檢中高級 英語聽力測驗 模擬試題 5

I've been trying to streamline our inventory system, but the new software keeps crashing during data entry. (A) I agree, we should definitely buy more stock next week. (B) Have you checked if there's an update or a patch available on the developer's website? (C) I prefer shopping at the local grocery store instead of online. (D) The weather forecast said it's going to rain all afternoon.

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對話引導句：我一直試著簡化我們的庫存系統流程，但新軟體在輸入資料時一直當機。 (A) 我同意，我們下週絕對應該進更多貨。 (B) 你有去開發商的網站看看有沒有釋出更新或修補程式嗎？ (C) 我比較喜歡在當地的雜貨店買東西，而不是網購。 (D) 氣象預報說整個下午都會下雨。

If we want to secure the early-bird discount for the conference in Vienna, we need to submit our registration by Friday. (A) I didn't know Vienna was the capital of Austria. (B) I will make sure to pack my heavy winter coat just in case. (C) In that case, let's finalize the budget proposal today so we can get approval in time. (D) The discount on flights is usually much better than train tickets.

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對話引導句：如果我們想拿到維也納研討會的早鳥優惠，就必須在星期五之前提交報名。 (A) 我以前不知道維也納是奧地利的首都。 (B) 我一定會帶上厚重的冬衣，以防萬一。 (C) 既然這樣，我們今天就把預算提案定案，這樣才能及時獲得批准。 (D) 機票的折扣通常比火車票好很多。

I'm thinking of signing up for the advanced statistics seminar, but I'm worried my math background might not be strong enough. (A) You could review the prerequisite syllabus online to see if you're comfortable with the concepts. (B) I'm sure the history exam will be much easier than the math one. (C) Statistics show that more people are moving to urban areas nowadays. (D) Yes, I highly recommend buying a new scientific calculator from the bookstore.

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發話者：我正考慮報名進階統計學研討會，但我擔心自己的數學基礎不夠好。 (A) 你可以上網查看先修課程大綱，看看自己是否能掌握這些概念。 (B) 我相信歷史考試一定會比數學考試簡單得多。 (C) 統計數據顯示，現今有更多人正移居到都市地區。 (D) 是的，我非常推薦去書店買一台新的工程計算機。

I followed the recipe step-by-step, but the sourdough bread still came out incredibly dense and flat. (A) Maybe you should try baking a chocolate cake next time instead. (B) I usually buy my bread from the bakery down the street. (C) The recipe says it takes about forty-five minutes to bake in the oven. (D) It might be due to the room temperature; yeast needs a warm environment to rise properly.

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我一步一步照著食譜做，但烤出來的酸種麵包質地還是非常密實且扁塌。(A) 也許你下次應該改烤巧克力蛋糕試試。(B) 我通常都在街角那家麵包店買麵包。(C) 食譜上說放進烤箱大約要烤四十五分鐘。(D) 這可能是室溫的關係，酵母需要溫暖的環境才能正常發酵。

We appreciate your feedback regarding the defective monitor, and we'd like to offer you a full refund or a replacement. (A) I'll take the bus to the electronics store tomorrow morning. (B) I'd prefer a replacement, provided you can guarantee the new one won't have the same issue. (C) The screen size is exactly twenty-four inches, just as advertised. (D) I always make sure to turn off my monitor when I leave the office.

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感謝您針對瑕疵螢幕所提出的意見回饋，我們希望能為您提供全額退款或換貨。(A) 我明天早上會搭公車去電子產品專賣店。(B) 我比較想換貨，前提是你們能保證新的螢幕不會有同樣的問題。(C) 螢幕尺寸剛好是二十四吋，就和廣告上說的一模一樣。(D) 我下班離開辦公室時，總是會確保螢幕有關掉。

The city council is planning to implement stricter emissions standards for older vehicles starting next year. (A) I think the traffic lights on Main Street should stay green longer. (B) Most older cars are much more expensive to purchase than brand-new electric ones. (C) That should significantly improve our local air quality, though some drivers might complain about the cost. (D) I prefer walking to work because it helps me burn more calories.

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市議會計劃從明年開始，對老舊車輛實施更嚴格的排放標準。 (A) 我覺得主街上的紅綠燈綠燈時間應該要維持久一點。 (B) 大多數老舊車輛的購買成本比全新的電動車還要貴得多。 (C) 這應該能顯著改善當地的空氣品質，雖然有些駕駛可能會抱怨成本變高。 (D) 我比較喜歡走路通勤，因為這能幫我燃燒更多卡路里。

Since you've been managing the marketing campaign so successfully, the director wants you to lead the upcoming presentation to the board. (A) I didn't know the board members were planning to retire next month. (B) That's a huge opportunity, though I'll need some assistance preparing the financial slides. (C) I think we should spend more money on social media advertisements instead. (D) Our competitor's presentation was incredibly boring and lacked visual appeal.

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既然你把這次的行銷活動辦得這麼成功，總監希望由你來主導接下來對董事會的簡報。(A) 我不知道董事會成員計劃下個月退休。(B) 那是個極佳的機會，不過我會需要有人協助準備財務簡報投影片。(C) 我認為我們反而應該在社群媒體廣告上投入更多資金。(D) 我們競爭對手的簡報非常無聊，而且缺乏視覺吸引力。

I've been feeling extremely fatigued lately, even though I make sure to get at least eight hours of sleep every night. (A) You should probably buy a new alarm clock to help you wake up earlier. (B) I also slept for eight hours last night and felt completely refreshed. (C) It might be worth looking into your diet or stress levels, as those can heavily impact your energy. (D) Sleeping too much is known to cause severe headaches in the afternoon.

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對話引導：我最近覺得非常疲倦，即使我每天晚上都確保有至少八小時的睡眠。 (A) 你可能應該買一個新的鬧鐘來幫你早點起床。 (B) 我昨晚也睡了八個小時，而且覺得精神飽滿。 (C) 也許值得檢視一下你的飲食習慣或壓力狀況，因為這些因素都會嚴重影響你的精神與體力。 (D) 眾所皆知，睡太多會導致下午嚴重頭痛。

The professor mentioned that the research paper accounts for forty percent of our final grade, so we can't afford to rush it. (A) Absolutely, we should set up a weekly schedule to draft each section carefully. (B) I'm glad the exam was cancelled because I didn't have time to study anyway. (C) Forty percent is a very high score for a spelling test. (D) I usually write my papers in the library because it is very quiet there.

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對話引導：教授提到研究報告佔了我們期末成績的百分之四十，所以我們絕對不能馬虎應付。 (A) 沒錯，我們應該制定每週進度表，仔細撰寫每個部分。 (B) 我很高興考試取消了，反正我本來就沒時間讀書。 (C) 對於拼字測驗來說，百分之四十是非常高的分數。 (D) 我通常會在圖書館寫報告，因為那裡非常安靜。

We need to back up all client data to the cloud before migrating to the new server database tomorrow morning. (A) The cloud was very dark this morning, so I think it might rain later. (B) Our clients are very satisfied with the customer service they received last week. (C) I think we should buy a new server from the local electronics store instead. (D) I'll schedule the backup to run automatically tonight after everyone has logged off.

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我們必須在明天早上遷移至新的伺服器資料庫之前，將所有客戶資料備份到雲端。 (A) 今天早上的雲層很陰暗，所以我覺得等一下可能會下雨。 (B) 我們的客戶對他們上週得到的客戶服務非常滿意。 (C) 我覺得我們應該改去當地的3C賣場買一台新的伺服器。 (D) 我會把備份排程在今天晚上大家都登出後自動執行。

M: Hi Sarah, have you had a chance to look at the new project management software the IT department installed yesterday? W: Yes, I logged in this morning. Honestly, I'm a bit overwhelmed by the interface. There are so many tabs and notifications. M: I felt the same way at first, but once you customize your dashboard, it gets much simpler. It actually streamlines our communication quite a bit. W: I hope so. Currently, I'm finding it hard to track which tasks are high priority. The color-coding system isn't very intuitive. M: That's a fair point. Actually, there's a short tutorial video on the company intranet that explains the workflow customization. It's only about ten minutes long. W: Oh, really? That would be incredibly helpful. I'll watch it before our afternoon team meeting. M: Good idea. Also, don't worry about updating all your project files today. The manager said we have a one-week grace period to transition fully. W: That's a relief. I was stressing about migrating all my spreadsheet data by five o'clock! [Q11] What is the woman's initial opinion of the new software?

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男：嗨，Sarah，妳有機會看看 IT 部門昨天安裝的新專案管理軟體了嗎？ 女：有啊，我今天早上登入了。老實說，它的介面讓我有點吃不消。有太多頁籤和通知了。 男：我剛開始也有同感，但一旦妳自訂了儀表板，操作就會變得簡單很多。它其實簡化了我們不少溝通流程。 女：希望如此。目前我覺得很難追蹤哪些任務是高優先順序的。那個顏色標記系統不怎麼直覺。 男：這點說得沒錯。事實上，公司內網上有一部簡短的教學影片，介紹了如何自訂工作流程。片長大概只有十分鐘。 女：喔，真的嗎？那太有幫助了。我會在下午的小組會議前看完它。 男：好主意。另外，別擔心今天要把所有的專案檔案都更新。經理說我們有一個星期的寬限期來完全過渡。 女：那我就放心了。我本來還在煩惱要在五點前把所有的試算表資料轉移完畢呢！

(Shared with Q11.) [Q12] What does the man suggest the woman do to resolve her issue?

中文翻譯

（與第 11 題共用）［第 12 題］男子建議女子做什麼來解決她的問題？

W: Hey Mark, I noticed you started bringing your own lunch to the office every day. Are you on a new diet? M: Not exactly a diet, just trying to eat healthier. I've realized how much sodium and processed sugar is in the takeout food we usually order. W: True, but cooking every night must take up so much of your free time. How do you manage it? M: I do batch cooking on Sundays. I prepare large portions of grains and vegetables, then portion them out for the week. It actually saves both time and money. W: That sounds efficient. Do you buy organic produce as well? I've heard it's better, but the price markup is quite high. M: I only buy organic for certain fruits and vegetables where you eat the skin, like apples or spinach. For things with thick peels, like bananas or avocados, regular produce is fine. W: That's a sensible approach. I might try that. I really need to cut down on my restaurant expenses too. M: You should! Start small, maybe prepare just two meals a week and see how you feel. [Q13] Why did the man start bringing his own lunch?

中文翻譯

女：嘿，Mark，我點到你開始每天帶便當到辦公室了。你是在進行什麼新的飲食計畫嗎？ 男：不完全是飲食計畫，只是想吃得健康一點。我意識到我們平時點的外送食物裡含有太多的鈉和加工糖。 女：確實，但每天晚上煮飯一定會占用你很多空閒時間。你是怎麼辦到的？ 男：我星期天會一次煮好一大批。我準備大份量的穀物和蔬菜，然後分裝成一週的份量。這樣做其實既省時又省錢。 女：聽起來真有效率。你也會買有機農產品嗎？我聽說有機的比較好，但價格貴滿多的。 男：我只會針對某些要連皮一起吃的蔬果買有機的，像是蘋果或菠菜。至於有厚皮的東西，像是香蕉或酪梨，買普通的農產品就可以了。 女：這方法很務實。我也許可以試試看。我也真的需要減少在外用餐的開銷了。 男：你應該試試！先從小地方開始，也許一週只準備兩餐，看看感覺如何。 [Q13] 男生為什麼開始自己帶便當？

(Shared with Q13.) [Q14] What is the man's strategy regarding organic food?

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（與第 13 題共用）[第 14 題] 這位男子對於有機食品的購買策略是什麼？

M: Excuse me, I'm looking for a laptop for my daughter who is starting her freshman year in college. Do you have any recommendations? W: Certainly! What major is she planning to study? That usually determines the performance level she'll need. M: She's majoring in graphic design, so she'll probably be running heavy editing software like Photoshop and Illustrator. W: In that case, she will definitely need a laptop with a high-end processor, plenty of RAM, and a dedicated graphics card. A basic model won't cut it. M: I figured as much. I'm willing to invest in a reliable one, but I also want to make sure it's not too heavy for her to carry around campus. W: We have this lightweight model here. It's designed for creators. It has a high-resolution display and excellent performance, weighing only 1.3 kilograms. M: That looks perfect, but it's a bit over my budget. Is there any student discount available? W: Yes, actually. Since the back-to-school season is starting, we offer a 10% discount for students, plus a free wireless mouse. [Q15] Why does the daughter need a high-performance laptop?

中文翻譯

男：不好意思，我想幫剛要上大學一年級的女兒買一台筆記型電腦。有什麼推薦的嗎？ 女：沒問題！她預計要讀什麼科系呢？這通常會決定她需要什麼效能等級的電腦。 男：她主修平面設計，所以可能會需要執行像 Photoshop 和 Illustrator 這類效能需求較高的軟體。 女：這樣的話，她絕對需要一台配備高階處理器、充足記憶體和獨立顯示卡的筆電。入門款是應付不來的。 男：我也是這麼想。我願意投資一台可靠的筆電，但我也想確保它不會太重，方便她攜帶穿梭在校園中。 女：我們這裡有這款輕量型的機種，是專為創作者設計的。它擁有高解析度螢幕和優異的效能，而且重量只有 1.3 公斤。 男：這台看起來很完美，但有點超出我的預算。請問有學生優惠嗎？ 女：有的，實際上因為開學季即將開始，我們提供學生 9 折優惠，還會加贈一隻無線滑鼠。

(Shared with Q15.) [Q16] What additional benefit does the store currently offer for students?

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（與第 15 題共用）[第 16 題] 該店家目前為學生提供什麼額外的優惠？

W: David, how was your trip to the eco-resort in Costa Rica last week? M: It was incredible! The resort runs entirely on solar power, and they grow most of their own food on-site. W: Wow, that sounds extremely sustainable. But was it comfortable? Sometimes eco-friendly places can be a bit too rustic. M: To be honest, I had the same worry. But they had all the modern amenities, except for air conditioning. They designed the cabins to have natural ventilation instead. W: No air conditioning in a tropical climate? Wasn't it unbearably hot? M: Not at all. The resort is located in the highlands, so the evening breeze was actually quite cool. I slept perfectly. W: Interesting. I've been wanting to reduce my carbon footprint when traveling, but I wasn't sure if eco-tourism was right for me. M: You should definitely try it. It really changes your perspective on how much resources we waste daily. [Q17] What surprised the man about the eco-resort?

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女：大衛，你上週去哥斯大黎加生態渡假村的旅行怎麼樣？ 男：太棒了！那個渡假村完全靠太陽能運作，而且他們大部分的食物都是在當地自產的。 女：哇，聽起來非常環保永續。但住起來舒服嗎？有時候環保旅宿可能會有點太簡陋。 男：說實話，我原本也有同樣的擔憂。但除了冷氣之外，那裡有所有現代化的便利設施。他們把小木屋設計成具有自然通風的功能。 女：在熱帶氣候區沒有冷氣？難道不會熱到讓人受不了嗎？ 男：一點也不會。因為渡假村位於高地，所以晚風其實相當涼爽，我睡得非常好。 女：真有趣。我一直想在旅遊時減少自己的碳足跡，但我之前不確定生態旅遊是否適合我。 男：你絕對應該去試試看。這真的會改變你對我們日常浪費了多少資源的看法。

(Shared with Q17.) [Q18] What is the woman's main concern about eco-tourism?

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（與第 17 題共用。）[第 18 題] 這位女士對生態旅遊最主要的擔憂是什麼？

M: Professor Jenkins, I'm trying to decide between doing an internship or taking summer courses next semester. What do you think would be better? W: Well, it depends on your long-term goals. If you plan to apply for graduate school immediately after graduation, taking extra courses to boost your GPA might be wise. M: Actually, I'm hoping to enter the job market right after I get my bachelor's degree. I want to work in marketing. W: In that case, I highly recommend the internship. Employers in marketing value practical, hands-on experience and networking far more than academic credits. M: That makes sense. But the internship I was offered is unpaid. I'm worried about my living expenses over the summer. W: I understand. Have you checked the university career center? They offer stipends for students doing unpaid internships in their field of study. M: Really? I didn't know that. I'll drop by their office this afternoon to ask about the application process. W: Do that. It's a highly competitive grant, so make sure you polish your resume before submitting the application. [Q19] What is the woman's advice for a student aiming to work immediately after graduation?

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男：詹金斯教授，我正在考慮下個學期要實習還是修暑期課程。您覺得哪一個比較好？ 女：嗯，這取決於你的長期目標。如果你計劃畢業後立刻申請研究所，那麼多修一些課來提高學年平均成績（GPA）可能是明智的選擇。 男：事實上，我希望一拿到學士學位就投入職場。我想從事行銷工作。 女：這樣的話，我強烈推薦你去實習。行銷領域的雇主看重實際的實務經驗和建立人脈，遠勝過學術學分。 男：有道理。但我獲得的那個實習機會是無給薪的。我很擔心暑假期間的生活費。 女：我明白。你詢問過學校的職涯中心了嗎？他們有為在自身專業領域進行無薪實習的學生提供津貼。 男：真的嗎？我都不知道。我今天下午就去他們的辦公室詢問申請流程。 女：去吧。這是一筆競爭非常激烈的補助金，所以在提交申請前，務必先潤飾你的履歷。

(Shared with Q19.) [Q20] How does the woman suggest the man handle his financial concerns?

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女子建議男子如何解決他的財務問題？

W: Hi Jason, I'm thinking of starting a book club in our neighborhood. Would you be interested in joining? M: That sounds like a great idea! I've been looking for motivation to read more fiction. What kind of books are you planning to choose? W: I want to keep it diverse. We could alternate between science fiction, historical drama, and contemporary novels. That way, everyone gets a turn to read their favorite genre. M: I like that approach. How often would we meet, and where? W: I was thinking once a month, maybe on a Friday evening. We could meet at the local community center, or take turns hosting at our houses. M: Hosting might be a bit stressful for some people who have small apartments. The community center sounds like a much better, low-pressure option. W: You're right. I'll contact the community center to see if we can reserve a quiet room for free. M: Let me know if you need help creating flyers or setting up an online group to recruit more members. [Q21] What is the woman's plan for selecting books for the club?

中文翻譯

女：嗨，傑森，我正在考慮在我們社區成立一個讀書會。你有興趣加入嗎？ 男：這聽起來是個很棒的主意！我一直想找點動力來多讀一些小說。你打算挑選哪一類型的書呢？ 女：我想保持多元化。我們可以輪流閱讀科幻小說、歷史小說和當代小說。這樣一來，每個人都有機會讀到自己喜歡的類型。 男：我很喜歡這種方式。我們多久聚會一次？在哪裡見面？ 女：我想一個月一次，也許在星期五晚上。我們可以在當地的社區中心碰面，或者輪流在大家家裡舉辦。 男：對一些住小公寓的人來說，在家聚會可能有點壓力。社區中心聽起來是個更好、更沒有壓力的選擇。 女：你說得對。我會聯絡社區中心，看看能不能免費預約一間安靜的房間。 男：如果你需要幫忙製作傳單或建立線上群組來招募更多成員，再告訴我。

(Shared with Q21.) [Q22] Why does the man prefer meeting at the community center over hosting at home?

中文翻譯

（與第 21 題共用。）[第 22 題] 為什麼男士偏好在社區中心聚會，而不是在成員家裡舉辦？

Attention, everyone. Starting next Monday, our department will officially transition to a flexible workspace model, often called 'hot-desking.' Under this new system, no one will have a permanently assigned desk. Instead, you will use our new office mobile app to reserve a workstation, a collaborative pod, or a quiet room for the day. Please remember to clear your belongings from your current desks by Friday afternoon, as personal items left behind will be moved to the lost-and-found. Lockers have been installed in the main hallway for your daily storage needs. We expect this change to foster greater collaboration across teams and optimize our physical office space. [Q23] What is the main purpose of the speaker's announcement?

中文翻譯

各位同仁請注意。從下週一開始，我們部門將正式過渡到彈性辦公空間模式，也就是俗稱的「共享辦公桌（hot-desking）」。在此新制度下，所有人都不再有固定的專屬座位。相反地，大家需要使用我們全新的辦公室手機 App，來預約當天的個人工作站、團隊協作區或專注室。請記得在星期五下午前將目前座位上的個人物品清理乾淨，遺留的個人物品將會被移至失物招領處。大廳走廊已裝設了置物櫃，以滿足大家日常的收納需求。我們期望這項改變能促進跨團隊之間更緊密的合作，並優化我們的實體辦公空間。[問題23] 講者此項公告的主要目的為何？

(Shared with Q23.) [Q24] What are employees required to do by Friday afternoon?

中文翻譯

員工被要求在週五下午之前完成什麼事？

(Shared with Q23.) [Q25] According to the speaker, what is a benefit of this change?

中文翻譯

（與第 23 題共用）[第 25 題] 根據講者的說法，這項改變有什麼好處？

Welcome to the Whispering Pines Nature Reserve. Before we begin our guided hike, I must remind everyone of our strict 'leave-no-trace' policy. This reserve is home to several endangered bird species, which are particularly sensitive to noise and litter. Please ensure all your food items are kept in sealed containers, and carry all your trash back to the visitor center. Additionally, staying on the designated wooden boardwalks is mandatory; stepping off them can compress the soil and damage the delicate root systems of the ancient ferns. Photography is highly encouraged, but please disable your camera flashes to avoid startling the wildlife. Thank you for helping us preserve this ecosystem. [Q26] What is the primary focus of the ranger's briefing?

中文翻譯

歡迎來到松濤自然保護區。在我們開始導覽健行之前，我必須提醒大家遵守我們嚴格的『無痕山林』規定。這個保護區是幾種瀕危鳥類的棲息地，牠們對噪音和垃圾特別敏感。請確保將所有食物裝在密封容器中，並將所有垃圾帶回遊客中心。此外，必須留在指定的木棧道上；離開步道可能會壓實土壤，並破壞古老蕨類植物脆弱的根系。我們非常歡迎大家拍照，但請關閉相機閃光燈，以免驚嚇到野生動物。感謝您協助我們保護這個生態系統。

(Shared with Q26.) [Q27] Why are visitors required to stay on the wooden boardwalks?

中文翻譯

（與第 26 題共用）[第 27 題] 為什麼遊客被要求留在木棧道上？

(Shared with Q26.) [Q28] What does the ranger say about photography?

中文翻譯

（與第 26 題共用聽力文本）［第 28 題］關於攝影，巡邏員說了什麼？

Good morning, class. For this term's major project, you will be participating in the annual Science Fair. Unlike previous years where you worked individually, this year you must collaborate in pairs. Your project must address a real-world environmental challenge, such as water conservation or renewable energy. A written proposal outlining your hypothesis, materials, and methodology is due on my desk by next Friday. Once approved, you will have four weeks to conduct your experiments and build your display board. Remember, your final grade will be based not only on the scientific accuracy of your results, but also on how clearly you present your findings to the judges during the exhibition. [Q29] How does this year's Science Fair project differ from previous years?

中文翻譯

大家早。這學期的主要專案，你們將參加一年一度的科學展覽會。與以往個人獨立完成不同，今年你們必須兩人一組協同合作。你們的專案必須針對現實世界中的環境挑戰，例如水資源保護或再生能源。一份概述你們的假設、材料和研究方法的書面計畫書，必須在下週五前交到我的桌上。審核通過後，你們將有四週的時間進行實驗並製作展示板。請記住，你們的最終成績不僅取決於實驗結果的科學準確性，還取決於你們在展覽期間向評審發表研究成果時的清晰度。[Q29] 今年的科學展覽會專案與往年有何不同？

(Shared with Q29.) [Q30] What must students submit by next Friday?

中文翻譯

（與第 29 題共用）［第 30 題］學生最晚在下週五前必須繳交什麼？

(Shared with Q29.) [Q31] What is one of the criteria used to determine the students' final grades?

中文翻譯

（與第 29 題共用）[第 31 題] 決定學生最終成績的其中一項評分標準是什麼？

Recent consumer data shows a significant shift in dining habits, particularly among young professionals in urban areas. Subscription meal kits have experienced a massive surge in popularity. Rather than eating out at restaurants or spending hours grocery shopping, busy consumers prefer having pre-portioned ingredients and recipe cards delivered directly to their doorsteps. Our research indicates that the main driver behind this trend is the desire to minimize food waste while still enjoying home-cooked meals. However, high subscription costs remain a primary concern, with many users canceling their services after the initial promotional period ends. To retain customers, meal-kit companies must focus on offering more flexible plans and diverse menu options. [Q32] What trend is the speaker mainly discussing?

中文翻譯

最新的消費數據顯示，人們的飲食習慣出現了顯著轉變，特別是都市地區的年輕上班族。訂閱制自煮餐盒的受歡迎程度大幅飆升。忙碌的消費者不再去餐廳外食或花費數小時採買食材，而是更傾向於將預先按分量分裝的食材和食譜卡直接宅配到府。我們的研究指出，這股趨勢背後的主要驅動力，是人們既想減少食物浪費，又想享受在家下廚的樂趣。然而，高昂的訂閱費用仍是主要隱憂，許多用戶在首波優惠期結束後便取消了服務。為了留住客戶，餐盒公司必須專注於提供更具彈性的方案與多樣化的菜單選擇。

(Shared with Q32.) [Q33] According to the speaker, what motivates consumers to buy meal kits?

中文翻譯

（與第 32 題共用）[第 33 題] 根據講者的說法，是什麼動機促使消費者購買料理食材包？

(Shared with Q32.) [Q34] Why do some consumers cancel their meal kit subscriptions?

中文翻譯

（與第 32 題共用音檔。）［第 34 題］為什麼有些消費者會取消訂閱食材便利包？

In today's fast-paced urban environments, chronic stress has become a widespread issue. Interestingly, one of the most effective remedies might lie in community gardening. Engaging with soil, planting seeds, and nurturing flowers or vegetables has been shown to significantly reduce cortisol levels, the primary hormone associated with stress. Moreover, community gardens serve as vital social hubs, helping city dwellers build meaningful connections with their neighbors and combat feelings of loneliness. By transforming vacant concrete lots into green spaces, residents not only beautify their neighborhoods but also foster a shared sense of pride and collective responsibility that benefits the entire community. [Q35] What is the speaker's main argument?

中文翻譯

在當今節奏快速的都市環境中，慢性壓力已成為一個普遍的問題。有趣的是，其中一個最有效的解決方法可能在於社區園藝。研究顯示，接觸土壤、播下種子並培育花草或蔬菜，能顯著降低皮質醇（與壓力相關的主要荷爾蒙）的水平。此外，社區花園也是至關重要的社交樞紐，能幫助城市居民與鄰里建立深厚的連結，並對抗孤獨感。透過將閒置的水泥空地改造成綠色空間，居民不僅美化了社區，還能培養出共同的自豪感與集體責任感，進而讓整個社區受益。

(Shared with Q35.) [Q36] How does gardening affect cortisol levels, according to the talk?

中文翻譯

（與第 35 題共用）[第 36 題] 根據這篇演講，園藝如何影響皮質醇（cortisol）濃度？

(Shared with Q35.) [Q37] What social benefit of community gardens is mentioned?

中文翻譯

（與第 35 題共用）[第 37 題] 內容中提到了社區花園的哪項社會效益？

As artificial intelligence continues to advance, many corporations are implementing AI-driven chatbots to handle basic customer inquiries. These automated systems are highly efficient at answering routine questions, such as tracking shipments or resetting passwords, twenty-four hours a day. This automation allows human customer service representatives to focus on resolving more complex and emotionally sensitive issues that require empathy and critical thinking. However, businesses must be careful not to rely solely on technology. Studies show that customers quickly become frustrated when they cannot easily bypass the bot to reach a human agent when needed. Therefore, a hybrid model that balances AI efficiency with human empathy is the most effective approach. [Q38] What is the primary role of AI chatbots in customer service, as described by the speaker?

中文翻譯

隨著人工智慧持續發展，許多企業正導入AI驅動的聊天機器人來處理基本的客戶諮詢。這些自動化系統在解答常規問題（例如追蹤包裹或重設密碼）上非常高效，且能提供24小時全年無休的服務。這種自動化使真人客服專員能夠專注於解決更複雜、情感上更敏感，且需要同理心與批判性思考的問題。然而，企業必須小心不要完全依賴科技。研究顯示，當客戶有需要卻無法輕易跳過機器人聯絡到真人專員時，很快就會感到挫折。因此，兼顧AI效率與真人同理心的混合模式，才是最有效的方法。

(Shared with Q38.) [Q39] How does the use of AI benefit human customer service representatives?

中文翻譯

（與第 38 題共用）[第 39 題] 使用人工智慧（AI）對真人客服人員有何幫助？

(Shared with Q38.) [Q40] What warning does the speaker give to businesses using AI chatbots?

中文翻譯

（與第 38 題共用）[第 40 題] 講者對使用 AI 聊天機器人的企業提出了什麼警告？