全民英檢中高級 英語聽力測驗 模擬試題 5

I've been trying to streamline our inventory system, but the new software keeps crashing during data entry. (A) I agree, we should definitely buy more stock next week. (B) Have you checked if there's an update or a patch available on the developer's website? (C) I prefer shopping at the local grocery store instead of online. (D) The weather forecast said it's going to rain all afternoon.

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我一直在设法优化我们的库存系统，但新软件在录入数据时总是崩溃。 (A) 我同意，我们下周肯定应该多进点货。 (B) 你去开发商的官网看过了吗，有没有可以下载的更新或补丁？ (C) 我更喜欢在本地的杂货店买东西，而不是在网上买。 (D) 天气预报说整个下午都会下雨。

If we want to secure the early-bird discount for the conference in Vienna, we need to submit our registration by Friday. (A) I didn't know Vienna was the capital of Austria. (B) I will make sure to pack my heavy winter coat just in case. (C) In that case, let's finalize the budget proposal today so we can get approval in time. (D) The discount on flights is usually much better than train tickets.

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如果我们想拿到维也纳会议的早鸟优惠，就必须在周五前提交注册申请。 (A) 我以前不知道维也纳是奥地利的首都。 (B) 我一定会带上厚冬衣，以防万一。 (C) 既然这样，我们今天就把预算提案定下来，这样就能及时获得批准。 (D) 机票的折扣通常比火车票要划算得多。

I'm thinking of signing up for the advanced statistics seminar, but I'm worried my math background might not be strong enough. (A) You could review the prerequisite syllabus online to see if you're comfortable with the concepts. (B) I'm sure the history exam will be much easier than the math one. (C) Statistics show that more people are moving to urban areas nowadays. (D) Yes, I highly recommend buying a new scientific calculator from the bookstore.

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男：我想报高级统计学研讨课，但我担心自己的数学基础不够。 (A) 你可以在网上查看一下先修课程大纲，看看自己是否能适应这些概念。 (B) 我敢说历史考试肯定比数学考试容易得多。 (C) 统计数据表明，如今有更多的人正向城市地区迁移。 (D) 是的，我强烈建议你从书店买一个全新的科学计算器。

I followed the recipe step-by-step, but the sourdough bread still came out incredibly dense and flat. (A) Maybe you should try baking a chocolate cake next time instead. (B) I usually buy my bread from the bakery down the street. (C) The recipe says it takes about forty-five minutes to bake in the oven. (D) It might be due to the room temperature; yeast needs a warm environment to rise properly.

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男/女：我完全是按照食谱一步一步做的，但烤出来的酸面包还是非常扎实、扁平。 (A) 也许下次你该试着烤个巧克力蛋糕代替。 (B) 我通常是在街角那家面包店买面包。 (C) 食谱上说在烤箱里大约需要烤四十五分钟。 (D) 这可能是室温的原因；酵母需要温暖的环境才能正常发酵。

We appreciate your feedback regarding the defective monitor, and we'd like to offer you a full refund or a replacement. (A) I'll take the bus to the electronics store tomorrow morning. (B) I'd prefer a replacement, provided you can guarantee the new one won't have the same issue. (C) The screen size is exactly twenty-four inches, just as advertised. (D) I always make sure to turn off my monitor when I leave the office.

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提示：感谢您对有缺陷显示器的反馈，我们愿意为您提供全额退款或换货。 (A) 我明天早上会坐公交车去电子产品商店。 (B) 我更倾向于换货，只要您能保证新的显示器不会出现同样的问题。 (C) 屏幕尺寸刚好是二十四英寸，和广告宣传的一模一样。 (D) 我下班离开办公室时，总是会确保关掉显示器。

The city council is planning to implement stricter emissions standards for older vehicles starting next year. (A) I think the traffic lights on Main Street should stay green longer. (B) Most older cars are much more expensive to purchase than brand-new electric ones. (C) That should significantly improve our local air quality, though some drivers might complain about the cost. (D) I prefer walking to work because it helps me burn more calories.

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市政府计划从明年开始对老旧车辆实施更严格的排放标准。 (A) 我认为主街上的红绿灯绿灯时间应该更长一些。 (B) 大多数老旧汽车的购买价格比全新的电动汽车要贵得多。 (C) 这应该能显著改善我们当地的空气质量，尽管一些司机可能会抱怨成本问题。 (D) 我更喜欢步行去上班，因为这可以帮我消耗更多卡路里。

Since you've been managing the marketing campaign so successfully, the director wants you to lead the upcoming presentation to the board. (A) I didn't know the board members were planning to retire next month. (B) That's a huge opportunity, though I'll need some assistance preparing the financial slides. (C) I think we should spend more money on social media advertisements instead. (D) Our competitor's presentation was incredibly boring and lacked visual appeal.

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男/女：既然你把这次营销活动管理得如此成功，总监希望你来主持即将向董事会做的汇报。 (A) 我之前不知道董事会成员计划下个月退休。 (B) 那是一个极好的机会，不过在准备财务幻灯片时我需要一些帮助。 (C) 我认为我们应该把更多资金花在社交媒体广告上。 (D) 我们竞争对手的演示报告非常枯燥，而且缺乏视觉吸引力。

I've been feeling extremely fatigued lately, even though I make sure to get at least eight hours of sleep every night. (A) You should probably buy a new alarm clock to help you wake up earlier. (B) I also slept for eight hours last night and felt completely refreshed. (C) It might be worth looking into your diet or stress levels, as those can heavily impact your energy. (D) Sleeping too much is known to cause severe headaches in the afternoon.

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我最近觉得特别疲惫，尽管我每天晚上都保证了至少八个小时的睡眠。 (A) 你可能应该买个新闹钟来帮自己早点起床。 (B) 我昨晚也睡了八个小时，感觉精力非常充沛。 (C) 也许值得关注一下你的饮食或压力水平，因为这些会严重影响你的精力。 (D) 众所周知，睡得太多会导致下午严重头痛。

The professor mentioned that the research paper accounts for forty percent of our final grade, so we can't afford to rush it. (A) Absolutely, we should set up a weekly schedule to draft each section carefully. (B) I'm glad the exam was cancelled because I didn't have time to study anyway. (C) Forty percent is a very high score for a spelling test. (D) I usually write my papers in the library because it is very quiet there.

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教授提到研究论文占了期末成绩的百分之四十，所以我们可不能马虎应付。 (A) 没错，我们应该制定一个每周计划，认真地撰写每个部分。 (B) 我很高兴考试被取消了，因为反正我之前也没时间复习。 (C) 对于拼写测试来说，百分之四十是非常高的分数。 (D) 我通常在图书馆写论文，因为那里非常安静。

We need to back up all client data to the cloud before migrating to the new server database tomorrow morning. (A) The cloud was very dark this morning, so I think it might rain later. (B) Our clients are very satisfied with the customer service they received last week. (C) I think we should buy a new server from the local electronics store instead. (D) I'll schedule the backup to run automatically tonight after everyone has logged off.

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提示句：我们需要在明天早上迁移到新服务器数据库之前，将所有客户数据备份到云端。 (A) 今天早上乌云密布，所以我觉得待会儿可能会下雨。 (B) 我们的客户对他们上周得到的客户服务非常满意。 (C) 我觉得我们应该改去当地的电子商店买一台新服务器。 (D) 我会把备份时间设在今晚所有人下线之后自动运行。

M: Hi Sarah, have you had a chance to look at the new project management software the IT department installed yesterday? W: Yes, I logged in this morning. Honestly, I'm a bit overwhelmed by the interface. There are so many tabs and notifications. M: I felt the same way at first, but once you customize your dashboard, it gets much simpler. It actually streamlines our communication quite a bit. W: I hope so. Currently, I'm finding it hard to track which tasks are high priority. The color-coding system isn't very intuitive. M: That's a fair point. Actually, there's a short tutorial video on the company intranet that explains the workflow customization. It's only about ten minutes long. W: Oh, really? That would be incredibly helpful. I'll watch it before our afternoon team meeting. M: Good idea. Also, don't worry about updating all your project files today. The manager said we have a one-week grace period to transition fully. W: That's a relief. I was stressing about migrating all my spreadsheet data by five o'clock! [Q11] What is the woman's initial opinion of the new software?

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男：嗨，莎拉，你看了IT部门昨天安装的新项目管理软件了吗？ 女：看了，我今天早上登录了。说实话，这个界面看得我有些眼花缭乱。里面的标签和通知太多了。 男：我刚开始也是这种感觉，但一旦你自定义了仪表盘，它就会变得简单得多。它实际上大大简化了我们的沟通。 女：希望如此吧。目前我发现很难追踪哪些任务是高优先级的。颜色标记系统不是很直观。 男：这倒也是。其实公司内网上有一个简短的教程视频，解释了如何自定义工作流程。只有大约十分钟长。 女：哦，真的吗？那太有用了。我会在下午的小组会议之前看一下。 男：好主意。另外，不用担心今天要把所有的项目文件都更新完。经理说我们有一周的过渡宽限期。 女：那我就放心了。我刚才还在为五点前要把所有电子表格数据迁移完而感到焦虑呢！

(Shared with Q11.) [Q12] What does the man suggest the woman do to resolve her issue?

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（与第11题共享听力材料。）[第12题] 男士建议女士怎么做来解决她遇到的问题？

W: Hey Mark, I noticed you started bringing your own lunch to the office every day. Are you on a new diet? M: Not exactly a diet, just trying to eat healthier. I've realized how much sodium and processed sugar is in the takeout food we usually order. W: True, but cooking every night must take up so much of your free time. How do you manage it? M: I do batch cooking on Sundays. I prepare large portions of grains and vegetables, then portion them out for the week. It actually saves both time and money. W: That sounds efficient. Do you buy organic produce as well? I've heard it's better, but the price markup is quite high. M: I only buy organic for certain fruits and vegetables where you eat the skin, like apples or spinach. For things with thick peels, like bananas or avocados, regular produce is fine. W: That's a sensible approach. I might try that. I really need to cut down on my restaurant expenses too. M: You should! Start small, maybe prepare just two meals a week and see how you feel. [Q13] Why did the man start bringing his own lunch?

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女：嘿，马克，我注意到你现在每天都带午饭来办公室。你是在尝试新的减肥饮食吗？ 男：倒也不完全是减肥，只是想吃得更健康点。我意识到我们平时点的外卖里含有太多的钠和加工糖。 女：确实，但每天晚上都做饭肯定会占用你很多空闲时间。你是怎么安排的？ 男：我在周日集中做饭。我会准备大份的谷物和蔬菜，然后把它们分成一周的分量。这实际上既省时间又省钱。 女：听起来效率很高。你也会买有机农产品吗？我听说有机食品更好，但溢价相当高。 男：我只买某些需要连皮吃的蔬菜和水果的有机版本，比如苹果或菠菜。至于像香蕉或牛油果这样皮很厚的东西，普通的就挺好。 女：这个方法挺合理的。我也许可以试试。我确实也需要减少在外就餐的开销了。 男：你应该试试！从小处开始，比如每周只准备两顿饭，看看感觉如何。

(Shared with Q13.) [Q14] What is the man's strategy regarding organic food?

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（与第13题共用听力材料。）【第14题】关于有机食品，该男士采取了怎样的策略？

M: Excuse me, I'm looking for a laptop for my daughter who is starting her freshman year in college. Do you have any recommendations? W: Certainly! What major is she planning to study? That usually determines the performance level she'll need. M: She's majoring in graphic design, so she'll probably be running heavy editing software like Photoshop and Illustrator. W: In that case, she will definitely need a laptop with a high-end processor, plenty of RAM, and a dedicated graphics card. A basic model won't cut it. M: I figured as much. I'm willing to invest in a reliable one, but I also want to make sure it's not too heavy for her to carry around campus. W: We have this lightweight model here. It's designed for creators. It has a high-resolution display and excellent performance, weighing only 1.3 kilograms. M: That looks perfect, but it's a bit over my budget. Is there any student discount available? W: Yes, actually. Since the back-to-school season is starting, we offer a 10% discount for students, plus a free wireless mouse. [Q15] Why does the daughter need a high-performance laptop?

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男：打扰一下，我想给刚上大一的女儿买一台笔记本电脑。您有什么推荐吗？ 女：当然可以！她打算学什么专业？这通常决定了她需要的电脑性能配置。 男：她主修平面设计，所以可能需要运行像Photoshop和Illustrator这样的大型编辑软件。 女：那样的话，她绝对需要一台配备高端处理器、大内存和独立显卡的笔记本电脑。入门机型可不够用。 男：我也是这么想的。我愿意花钱买一台配置靠谱的，但我也想确保它不会太重，方便她在校园里随身携带。 女：我们这里有这款轻薄本。它是专为创作者设计的，拥有高分辨率屏幕和出色的性能，重量只有1.3公斤。 男：看起来很完美，但有点超出了我的预算。请问有什么学生优惠吗？ 女：有的。因为开学季要开始了，我们为学生提供九折优惠，还赠送一个无线鼠标。

(Shared with Q15.) [Q16] What additional benefit does the store currently offer for students?

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（与第15题共用听力材料。）[第16题] 该商店目前为学生提供什么额外优惠？

W: David, how was your trip to the eco-resort in Costa Rica last week? M: It was incredible! The resort runs entirely on solar power, and they grow most of their own food on-site. W: Wow, that sounds extremely sustainable. But was it comfortable? Sometimes eco-friendly places can be a bit too rustic. M: To be honest, I had the same worry. But they had all the modern amenities, except for air conditioning. They designed the cabins to have natural ventilation instead. W: No air conditioning in a tropical climate? Wasn't it unbearably hot? M: Not at all. The resort is located in the highlands, so the evening breeze was actually quite cool. I slept perfectly. W: Interesting. I've been wanting to reduce my carbon footprint when traveling, but I wasn't sure if eco-tourism was right for me. M: You should definitely try it. It really changes your perspective on how much resources we waste daily. [Q17] What surprised the man about the eco-resort?

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女：大卫，你上周去哥斯达黎加生态度假村的旅行怎么样？ 男：简直太棒了！那个度假村完全依靠太阳能发电，而且他们的大部分食物都是自给自足的。 女：哇，听起来非常环保。不过那里舒服吗？有时候环保场所可能会有点过于简陋。 男：老实说，我之前也有同样的顾虑。但除了没有空调，那里有所有的现代生活设施。他们把木屋设计成了自然通风的结构。 女：在热带气候下没有空调？那难道不会热得让人受不了吗？ 男：一点也不。度假村位于高地，所以晚风其实挺凉爽的。我睡得非常好。 女：真有意思。我一直想在旅行时减少自己的碳足迹，但之前不确定生态旅游是否适合我。 男：你绝对应该尝试一下。它真的会改变你的看法，让你意识到我们每天浪费了多少资源。 问题：关于这个生态度假村，什么让这位男士感到惊讶？

(Shared with Q17.) [Q18] What is the woman's main concern about eco-tourism?

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（与第17题共用材料。）[第18题] 这位女士对生态旅游的主要担忧是什么？

M: Professor Jenkins, I'm trying to decide between doing an internship or taking summer courses next semester. What do you think would be better? W: Well, it depends on your long-term goals. If you plan to apply for graduate school immediately after graduation, taking extra courses to boost your GPA might be wise. M: Actually, I'm hoping to enter the job market right after I get my bachelor's degree. I want to work in marketing. W: In that case, I highly recommend the internship. Employers in marketing value practical, hands-on experience and networking far more than academic credits. M: That makes sense. But the internship I was offered is unpaid. I'm worried about my living expenses over the summer. W: I understand. Have you checked the university career center? They offer stipends for students doing unpaid internships in their field of study. M: Really? I didn't know that. I'll drop by their office this afternoon to ask about the application process. W: Do that. It's a highly competitive grant, so make sure you polish your resume before submitting the application. [Q19] What is the woman's advice for a student aiming to work immediately after graduation?

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男：詹金斯教授，我正在纠结下学期是做实习还是上暑期课程。您觉得哪个更好？ 女：嗯，这取决于你的长期目标。如果你计划毕业后立即申请研究生，那么多修点课程来提高平均绩点（GPA）可能是明智之举。 男：其实，我希望本科毕业后能直接进入职场。我想从事营销工作。 女：既然这样，那我强烈推荐去实习。营销领域的雇主更看重实际操作经验和人脉积累，而不是学术学分。 男：有道理。但我拿到的那个实习offer是无薪的。我有点担心暑期的生活费。 女：我理解。你咨询过学校的职业发展中心吗？他们会为在所学领域进行无薪实习的学生提供津贴。 男：真的吗？我还真不知道。我今天下午就去他们办公室问问申请流程。 女：去吧。这项资助的竞争非常激烈，所以在提交申请前，一定要好好修改润色你的简历。

(Shared with Q19.) [Q20] How does the woman suggest the man handle his financial concerns?

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（与第19题共用）[Q20] 女士建议男士如何解决他的财务顾虑？

W: Hi Jason, I'm thinking of starting a book club in our neighborhood. Would you be interested in joining? M: That sounds like a great idea! I've been looking for motivation to read more fiction. What kind of books are you planning to choose? W: I want to keep it diverse. We could alternate between science fiction, historical drama, and contemporary novels. That way, everyone gets a turn to read their favorite genre. M: I like that approach. How often would we meet, and where? W: I was thinking once a month, maybe on a Friday evening. We could meet at the local community center, or take turns hosting at our houses. M: Hosting might be a bit stressful for some people who have small apartments. The community center sounds like a much better, low-pressure option. W: You're right. I'll contact the community center to see if we can reserve a quiet room for free. M: Let me know if you need help creating flyers or setting up an online group to recruit more members. [Q21] What is the woman's plan for selecting books for the club?

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女：嗨，杰森，我正考虑在我们社区办一个读书会。你有兴趣加入吗？ 男：听起来棒极了！我一直想找点动力多读些小说。你打算选什么类型的书呢？ 女：我想保持多样性。我们可以在科幻小说、历史小说和当代小说之间轮换。这样，每个人都有机会读到自己喜欢的类型。 男：我喜欢这个办法。我们多久聚一次，在哪里聚呢？ 女：我想是一个月一次，大概在周五晚上。我们可以在当地的社区中心碰头，或者轮流在各自家里举办。 男：对一些住小公寓的人来说，在家里举办可能会有点压力。社区中心听起来是个更好、更轻松的选择。 女：你说得对。我去联系一下社区中心，看看能不能免费预订一间安静的活动室。 男：如果你需要帮忙制作传单或建个线上群来招募更多成员，随时跟我说。 [Q21] 这位女士计划如何为读书会选书？

(Shared with Q21.) [Q22] Why does the man prefer meeting at the community center over hosting at home?

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（与第21题共用材料。）[第22题] 为什么这位男子更倾向于在社区中心见面，而不是在家里聚会？

Attention, everyone. Starting next Monday, our department will officially transition to a flexible workspace model, often called 'hot-desking.' Under this new system, no one will have a permanently assigned desk. Instead, you will use our new office mobile app to reserve a workstation, a collaborative pod, or a quiet room for the day. Please remember to clear your belongings from your current desks by Friday afternoon, as personal items left behind will be moved to the lost-and-found. Lockers have been installed in the main hallway for your daily storage needs. We expect this change to foster greater collaboration across teams and optimize our physical office space. [Q23] What is the main purpose of the speaker's announcement?

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请大家注意。从下周一开始，我们部门将正式过渡到弹性办公空间模式，通常被称为‘流动工位’。在这一新制度下，任何人都不再拥有固定的专属办公桌。相反，大家需要使用我们新的办公移动端应用程序来预订当天的工位、协作舱或静音室。请记得在周五下午前清理干净您目前办公桌上的个人物品，因为遗留的个人物品将被移送至失物招领处。主走廊已经安装了储物柜，以满足大家的日常存放需求。我们希望这一变化能促进更紧密的跨团队合作，并优化我们的物理办公空间。

(Shared with Q23.) [Q24] What are employees required to do by Friday afternoon?

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（与第23题共用材料。）员工在周五下午之前需要做什么？

(Shared with Q23.) [Q25] According to the speaker, what is a benefit of this change?

中文翻译

（与第23题共用）[第25题] 根据发言人的说法，这一变化有什么好处？

Welcome to the Whispering Pines Nature Reserve. Before we begin our guided hike, I must remind everyone of our strict 'leave-no-trace' policy. This reserve is home to several endangered bird species, which are particularly sensitive to noise and litter. Please ensure all your food items are kept in sealed containers, and carry all your trash back to the visitor center. Additionally, staying on the designated wooden boardwalks is mandatory; stepping off them can compress the soil and damage the delicate root systems of the ancient ferns. Photography is highly encouraged, but please disable your camera flashes to avoid startling the wildlife. Thank you for helping us preserve this ecosystem. [Q26] What is the primary focus of the ranger's briefing?

中文翻译

欢迎来到松涛自然保护区。在开始我们的导览徒步之前，我必须向大家强调我们严格的“无痕山林”规定。本保护区是几种珍稀濒危鸟类的家园，它们对噪音和垃圾极为敏感。请确保将所有食物保存在密封容器中，并将所有垃圾带回游客中心。此外，所有人必须在指定的木栈道上行走，离开栈道可能会压实土壤，破坏古老蕨类植物脆弱的根系。我们非常鼓励大家拍照，但请关闭相机闪光灯，以免惊吓到野生动物。感谢大家携手保护这里的生态系统。

(Shared with Q26.) [Q27] Why are visitors required to stay on the wooden boardwalks?

中文翻译

（与第26题共用材料。）[第27题] 为什么游客被要求必须走在木质栈道上？

(Shared with Q26.) [Q28] What does the ranger say about photography?

中文翻译

（与第26题共用材料。）[第28题] 关于摄影，护林员是怎么说的？

Good morning, class. For this term's major project, you will be participating in the annual Science Fair. Unlike previous years where you worked individually, this year you must collaborate in pairs. Your project must address a real-world environmental challenge, such as water conservation or renewable energy. A written proposal outlining your hypothesis, materials, and methodology is due on my desk by next Friday. Once approved, you will have four weeks to conduct your experiments and build your display board. Remember, your final grade will be based not only on the scientific accuracy of your results, but also on how clearly you present your findings to the judges during the exhibition. [Q29] How does this year's Science Fair project differ from previous years?

中文翻译

大家早上好。本学期的期末大项目是参加一年一度的科技展。与往年独立完成不同，今年你们必须两人一组进行合作。你们的项目必须针对现实世界中的环境挑战，例如水资源保护或可再生能源。下周五前，你们需要将一份概述了假设、材料和研究方法的书面提案交到我的桌上。提案批准后，你们将有四周的时间来进行实验并制作展板。记住，你们的最终成绩不仅取决于实验结果的科学准确性，还取决于在展览期间向评委展示研究成果的清晰度。[Q29] 今年的科技展项目与往年有什么不同？

(Shared with Q29.) [Q30] What must students submit by next Friday?

中文翻译

（与第29题共用）[第30题] 学生必须在下周五之前提交什么？

(Shared with Q29.) [Q31] What is one of the criteria used to determine the students' final grades?

中文翻译

（与第29题共用音频。）[第31题] 决定学生最终成绩的其中一项评分标准是什么？

Recent consumer data shows a significant shift in dining habits, particularly among young professionals in urban areas. Subscription meal kits have experienced a massive surge in popularity. Rather than eating out at restaurants or spending hours grocery shopping, busy consumers prefer having pre-portioned ingredients and recipe cards delivered directly to their doorsteps. Our research indicates that the main driver behind this trend is the desire to minimize food waste while still enjoying home-cooked meals. However, high subscription costs remain a primary concern, with many users canceling their services after the initial promotional period ends. To retain customers, meal-kit companies must focus on offering more flexible plans and diverse menu options. [Q32] What trend is the speaker mainly discussing?

中文翻译

最新的消费者数据显示，人们的饮食习惯发生了显著变化，尤其是在城市年轻职场人士中。订阅式半成品食材包的人气急剧上升。忙碌的消费者不再选择去餐馆吃饭或花几个小时买菜，而是更倾向于让商家将搭配好分量的食材和食谱直接配送上门。我们的研究表明，这一趋势背后的主要驱动力是人们既想减少食物浪费，又想享受在家做饭的乐趣。然而，高昂的订阅费用仍是首要隐忧，许多用户在首期优惠活动结束后便取消了订阅。为了留住客户，半成品食材包公司必须专注于提供更灵活的方案和更丰富多元的菜单选择。

(Shared with Q32.) [Q33] According to the speaker, what motivates consumers to buy meal kits?

中文翻译

根据发言者的说法，是什么促使消费者购买半成品食材包？

(Shared with Q32.) [Q34] Why do some consumers cancel their meal kit subscriptions?

中文翻译

（与第32题共用材料。）[第34题] 为什么有些消费者会取消订阅半成品食材包？

In today's fast-paced urban environments, chronic stress has become a widespread issue. Interestingly, one of the most effective remedies might lie in community gardening. Engaging with soil, planting seeds, and nurturing flowers or vegetables has been shown to significantly reduce cortisol levels, the primary hormone associated with stress. Moreover, community gardens serve as vital social hubs, helping city dwellers build meaningful connections with their neighbors and combat feelings of loneliness. By transforming vacant concrete lots into green spaces, residents not only beautify their neighborhoods but also foster a shared sense of pride and collective responsibility that benefits the entire community. [Q35] What is the speaker's main argument?

中文翻译

在当今快节奏的城市环境中，慢性压力已成为一个普遍问题。有趣的是，最有效的解决方法之一可能在于社区园艺。研究表明，接触土壤、播种以及培育花草或蔬菜，能显著降低皮质醇（与压力相关的主要激素）水平。此外，社区花园也是至关重要的社交纽带，能帮助城市居民与邻里建立深厚的联系，并对抗孤独感。通过将闲置的水泥地改造成绿地，居民们不仅美化了社区，还培养了共同的自豪感和集体责任感，从而使整个社区受益。

(Shared with Q35.) [Q36] How does gardening affect cortisol levels, according to the talk?

中文翻译

根据讲座，园艺是如何影响皮质醇水平的？

(Shared with Q35.) [Q37] What social benefit of community gardens is mentioned?

中文翻译

（与第35题共用。）[第37题] 提到了社区花园的哪项社会益处？

As artificial intelligence continues to advance, many corporations are implementing AI-driven chatbots to handle basic customer inquiries. These automated systems are highly efficient at answering routine questions, such as tracking shipments or resetting passwords, twenty-four hours a day. This automation allows human customer service representatives to focus on resolving more complex and emotionally sensitive issues that require empathy and critical thinking. However, businesses must be careful not to rely solely on technology. Studies show that customers quickly become frustrated when they cannot easily bypass the bot to reach a human agent when needed. Therefore, a hybrid model that balances AI efficiency with human empathy is the most effective approach. [Q38] What is the primary role of AI chatbots in customer service, as described by the speaker?

中文翻译

随着人工智能的不断发展，许多企业正引入AI驱动的聊天机器人来处理基础的客户咨询。这些自动化系统在全天候回答常规问题（例如追踪物流或重置密码）方面效率极高。这种自动化使人工客服代表能够专注于解决更复杂、更具情感敏感性、且需要同理心和批判性思维的问题。然而，企业必须注意不能完全依赖技术。研究表明，当客户在需要时无法轻易绕过机器人联系到人工客服，他们会迅速感到沮丧。因此，将AI的高效与人工的同理心相结合的混合模式才是最有效的方法。

(Shared with Q38.) [Q39] How does the use of AI benefit human customer service representatives?

中文翻译

(与第38题共用) [第39题] 使用人工智能对人工客服人员有什么好处？

(Shared with Q38.) [Q40] What warning does the speaker give to businesses using AI chatbots?

中文翻译

（与第38题共用。）[第40题] 发言人给使用人工智能聊天机器人的企业提出了什么警告？