TOEIC · Pendengaran · 100 soalan

Ujian Latihan TOEIC Pendengaran 3

Ujian percubaan penuh bahagian pendengaran dan bacaan yang asli, berdasarkan format TOEIC yang diterbitkan, dengan campuran soalan mudah dan sukar seperti ujian sebenar.

Ini ialah ujian latihan asli yang ditulis oleh Loopy berdasarkan format yang diterbitkan. Ia bukan ujian rasmi ETS.

TOEIC® dan TOEFL® ialah tanda dagangan berdaftar ETS. IELTS dimiliki bersama oleh British Council, IDP dan Cambridge English. Ujian latihan Loopy dihasilkan sendiri dan tidak bergabung dengan atau disokong oleh organisasi-organisasi ini.

Audio ujian penuh

Part 1: Photographs

  1. Soalan 1

    Soalan 1
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) She is reading a document. (B) She is cleaning a desk. (C) She is typing on a keyboard. (D) She is hanging up a coat.

    Terjemahan

    Lihat gambar tersebut. (A) Dia sedang membaca dokumen. (B) Dia sedang membersihkan meja. (C) Dia sedang menaip pada papan kekunci. (D) Dia sedang menggantung kot.

  1. Soalan 2

    Soalan 2
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) She is writing an address on an envelope. (B) She is scanning a package with a device. (C) She is cleaning the customer service counter. (D) She is hanging a sign on the wall.

    Terjemahan

    Lihat gambar ini. (A) Dia sedang menulis alamat pada sampul surat. (B) Dia sedang mengimbas bungkusan dengan sebuah peranti. (C) Dia sedang membersihkan kaunter khidmat pelanggan. (D) Dia sedang menggantung papan tanda pada dinding.

  1. Soalan 3

    Soalan 3
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) A customer is paying for a meal. (B) Some chairs are being stacked in a corner. (C) A worker is placing a plate on a table. (D) A menu is being printed at a desk.

    Terjemahan

    Lihat pada gambar. (A) Seorang pelanggan sedang membayar untuk makanan. (B) Beberapa buah kerusi sedang disusun bertindan di satu sudut. (C) Seorang pekerja sedang meletakkan pinggan di atas meja. (D) Menu sedang dicetak di sebuah meja.

  1. Soalan 4

    Soalan 4
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) A worker is repairing the rear door of a van. (B) The van is being parked in a garage. (C) Some packages are being opened at a counter. (D) Some boxes are being loaded into a vehicle.

    Terjemahan

    Lihat gambar ini. (A) Seorang pekerja sedang membaiki pintu belakang sebuah van. (B) Van tersebut sedang diletakkan di dalam garaj. (C) Beberapa bungkusan sedang dibuka di sebuah kaunter. (D) Beberapa buah kotak sedang dimuatkan ke dalam sebuah kenderaan.

  1. Soalan 5

    Soalan 5
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) He is examining the engine of a car. (B) He is driving a vehicle out of a garage. (C) He is cleaning the windshield of a vehicle. (D) He is replacing a tire on a wheel.

    Terjemahan

    Lihat gambar tersebut. (A) Dia sedang memeriksa enjin sebuah kereta. (B) Dia sedang memandu sebuah kenderaan keluar dari garaj. (C) Dia sedang membersihkan cermin hadapan sebuah kenderaan. (D) Dia sedang menukar tayar pada roda.

  1. Soalan 6

    Soalan 6
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) A table is being folded and stored. (B) Some items are being loaded into a container. (C) A shipping label is being printed from a computer. (D) The man is sealing a box with tape.

    Terjemahan

    Lihat gambar tersebut. (A) Sebuah meja sedang dilipat dan disimpan. (B) Beberapa barangan sedang dimuatkan ke dalam sebuah bekas. (C) Label penghantaran sedang dicetak dari sebuah komputer. (D) Lelaki itu sedang menutup kotak menggunakan pita pelekat.

Part 2: Question–Response

  1. Soalan 7

    • A
    • B
    • C
    Tunjukkan transkrip

    Where should I submit my job application? (A) At the human resources office. (B) By the end of this week. (C) To apply for the manager position.

    Terjemahan

    Di manakah patut saya menghantar permohonan kerja saya? (A) Di pejabat sumber manusia. (B) Sebelum akhir minggu ini. (C) Untuk memohon jawatan pengurus.

  1. Soalan 8

    • A
    • B
    • C
    Tunjukkan transkrip

    When will my refund be processed? (A) We only accept cash refunds. (B) By the end of the day. (C) At the main checkout counter.

    Terjemahan

    Bilakah bayaran balik saya akan diproses? (A) Kami hanya menerima bayaran balik secara tunai. (B) Sebelum hari ini berakhir. (C) Di kaunter pembayaran utama.

  1. Soalan 9

    • A
    • B
    • C
    Tunjukkan transkrip

    Who is cleaning the guest rooms today? (A) In the main lobby. (B) These rooms are very clean. (C) Our housekeeper, Sofia.

    Terjemahan

    S: Siapakah yang membersihkan bilik tetamu hari ini? (A) Di lobi utama. (B) Bilik-bilik ini sangat bersih. (C) Pekerja pembersihan kami, Sofia.

  1. Soalan 10

    • A
    • B
    • C
    Tunjukkan transkrip

    What platform does the airport train leave from? (A) Platform number four. (B) At ten o'clock. (C) A train ticket.

    Terjemahan

    Kereta api lapangan terbang bertolak dari platform mana? (A) Platform nombor empat. (B) Pada pukul sepuluh. (C) Tiket kereta api.

  1. Soalan 11

    • A
    • B
    • C
    Tunjukkan transkrip

    Have you scheduled the maintenance for the heater? (A) No, the schedule is on the wall. (B) Yes, they are coming tomorrow. (C) It is in the basement.

    Terjemahan

    Soalan: Adakah anda telah menjadualkan penyelenggaraan untuk pemanas? (A) Tidak, jadual itu ada di dinding. (B) Ya, mereka akan datang esok. (C) Ia ada di ruang bawah tanah.

  1. Soalan 12

    • A
    • B
    • C
    Tunjukkan transkrip

    Why did we cancel the company picnic? (A) On Friday afternoon at three o'clock. (B) By ordering a new picnic table. (C) Because it is going to rain tomorrow.

    Terjemahan

    Mengapa kita membatalkan perkelahan syarikat? (A) Pada petang Jumaat jam tiga. (B) Dengan memesan meja perkelahan baharu. (C) Kerana hari akan hujan esok.

  1. Soalan 13

    • A
    • B
    • C
    Tunjukkan transkrip

    Have you received Aisha's job application? (A) Yes, it arrived this morning. (B) In the human resources department. (C) I filled out the application online.

    Terjemahan

    Adakah anda sudah menerima permohonan kerja Aisha? (A) Ya, ia tiba pagi tadi. (B) Di jabatan sumber manusia. (C) Saya mengisi borang permohonan itu secara dalam talian.

  1. Soalan 14

    • A
    • B
    • C
    Tunjukkan transkrip

    How do I track my order? (A) At the customer service desk. (B) By using the number on your receipt. (C) Because the order was already shipped.

    Terjemahan

    Bagaimanakah saya boleh menjejaki pesanan saya? (A) Di kaunter khidmat pelanggan. (B) Dengan menggunakan nombor pada resit anda. (C) Kerana pesanan tersebut telah pun dihantar.

  1. Soalan 15

    • A
    • B
    • C
    Tunjukkan transkrip

    Where should I leave the room key? (A) I have to leave now. (B) At around three o'clock. (C) At the front desk.

    Terjemahan

    Di mana patut saya tinggalkan kunci bilik? (A) Saya perlu pergi sekarang. (B) Kira-kira pukul tiga. (C) Di kaunter hadapan.

  1. Soalan 16

    • A
    • B
    • C
    Tunjukkan transkrip

    When will the airport shuttle arrive? (A) At two o'clock. (B) At the main terminal. (C) To arrive early.

    Terjemahan

    Bilakah bas ulang-alik lapangan terbang akan tiba? (A) Pada pukul dua. (B) Di terminal utama. (C) Untuk tiba awal.

  1. Soalan 17

    • A
    • B
    • C
    Tunjukkan transkrip

    Who is supposed to service the heating system this afternoon? (A) In the basement of the main building. (B) We hired an outside contractor for that. (C) Yes, the heating system is finally on.

    Terjemahan

    Soalan: Siapa yang sepatutnya menyelenggara sistem pemanas petang ini? (A) Di tingkat bawah tanah bangunan utama. (B) Kami telah mengupah kontraktor luar untuk tugas itu. (C) Ya, sistem pemanas akhirnya telah dihidupkan.

  1. Soalan 18

    • A
    • B
    • C
    Tunjukkan transkrip

    What will be presented to the retiring manager at his celebration? (A) In the main banquet hall on the second floor. (B) Actually, he is retiring at the end of May. (C) A personalized plaque and a travel voucher.

    Terjemahan

    Soalan: Apakah yang akan disampaikan kepada pengurus yang bakal bersara itu semasa majlis keraiannya? (A) Di dewan banket utama di tingkat dua. (B) Sebenarnya, beliau akan bersara pada akhir bulan Mei. (C) Plak tersuai dan baucar pelancongan.

  1. Soalan 19

    • A
    • B
    • C
    Tunjukkan transkrip

    Why did you postpone the performance reviews? (A) Several department heads requested more time. (B) By the end of next week. (C) The band gave an excellent performance.

    Terjemahan

    Mengapakah anda menangguhkan penilaian prestasi itu? (A) Beberapa ketua jabatan meminta lebih banyak masa. (B) Menjelang akhir minggu hadapan. (C) Kumpulan muzik itu memberikan persembahan yang hebat.

  1. Soalan 20

    • A
    • B
    • C
    Tunjukkan transkrip

    This store discount is only for online purchases, isn't it? (A) Because we ordered the items in bulk. (B) Actually, it can be used at any location. (C) No, the online registration was very easy.

    Terjemahan

    Diskaun kedai ini hanya untuk pembelian dalam talian, kan? (A) Kerana kami memesan barangan tersebut secara pukal. (B) Sebenarnya, ia boleh digunakan di mana-mana cawangan. (C) Tidak, pendaftaran dalam talian itu sangat mudah.

  1. Soalan 21

    • A
    • B
    • C
    Tunjukkan transkrip

    The banquet hall has enough chairs for the guests, doesn't it? (A) No, the guest speaker was very engaging. (B) At around seven o'clock tonight. (C) Yes, we brought in fifty extra ones.

    Terjemahan

    Dewan banket mempunyai kerusi yang mencukupi untuk para tetamu, bukan? (A) Tidak, penceramah jemputan itu sangat menarik. (B) Pada sekitar pukul tujuh malam ini. (C) Ya, kami membawa masuk lima puluh buah kerusi tambahan.

  1. Soalan 22

    • A
    • B
    • C
    Tunjukkan transkrip

    Should we take the express train to the terminal, or would you prefer to book a taxi? (A) The train is much faster during this time of day. (B) Yes, the ticket counter is near the main entrance. (C) Our new manager is going to train the staff.

    Terjemahan

    Patutkah kita menaiki kereta api ekspres ke terminal, atau adakah anda lebih suka menempah teksi? (A) Kereta api jauh lebih cepat pada waktu sebegini. (B) Ya, kaunter tiket berada berhampiran dengan pintu masuk utama. (C) Pengurus baharu kami akan melatih kakitangan.

  1. Soalan 23

    • A
    • B
    • C
    Tunjukkan transkrip

    Should we replace the air filters today, or can that wait until next week? (A) They are stored in the basement. (B) They really need to be changed right away. (C) I can wait for you in the lobby.

    Terjemahan

    Soalan: Patutkah kita menukar penapis udara hari ini, atau boleh tunggu sehingga minggu depan? (A) Ia disimpan di tingkat bawah tanah. (B) Ia memang perlu ditukar dengan segera. (C) Saya boleh tunggu awak di lobi.

  1. Soalan 24

    • A
    • B
    • C
    Tunjukkan transkrip

    Have you signed up to volunteer for the charity drive? (A) No, I usually drive to the office instead. (B) In the main lobby next to the reception desk. (C) I actually put my name on the list yesterday.

    Terjemahan

    Adakah anda sudah mendaftar sebagai sukarelawan untuk kempen amal tersebut? (A) Tidak, saya biasanya memandu ke pejabat. (B) Di lobi utama bersebelahan dengan kaunter penyambut tetamu. (C) Sebenarnya, saya sudah memasukkan nama saya dalam senarai semalam.

  1. Soalan 25

    • A
    • B
    • C
    Tunjukkan transkrip

    We haven't received many applications for the assistant designer position. (A) Maybe we should post the job on another website. (B) They are in the filing cabinet by the door. (C) Actually, she is a very talented designer.

    Terjemahan

    Kami belum menerima banyak permohonan untuk jawatan pembantu pereka. (A) Mungkin kita patut mengiklankan jawatan itu di laman web yang lain. (B) Ia berada di dalam kabinet fail bersebelahan dengan pintu. (C) Sebenarnya, dia seorang pereka yang sangat berbakat.

  1. Soalan 26

    • A
    • B
    • C
    Tunjukkan transkrip

    The supplier just increased the shipping fee for our bulk orders. (A) To the regional warehouse down the street. (B) We might have to look for a different vendor. (C) Yes, I already shipped those packages.

    Terjemahan

    Pembekal baru sahaja menaikkan kos penghantaran untuk pesanan pukal kita. (A) Ke gudang serantau di hujung jalan itu. (B) Kita mungkin perlu mencari pembekal lain. (C) Ya, saya sudah menghantar bungkusan-bungkusan tersebut.

  1. Soalan 27

    • A
    • B
    • C
    Tunjukkan transkrip

    The hotel check-out time is eleven o'clock, isn't it? (A) At the reception desk near the entrance. (B) Yes, I need to check the schedule. (C) Actually, they extended it until noon.

    Terjemahan

    Waktu daftar keluar hotel ialah pukul sebelas, bukan? (A) Di kaunter penerimaan tetamu berhampiran pintu masuk. (B) Ya, saya perlu menyemak jadual. (C) Sebenarnya, mereka telah melanjutkannya sehingga tengah hari.

  1. Soalan 28

    • A
    • B
    • C
    Tunjukkan transkrip

    Since the overseas shipment is urgent, did the supervisor already schedule a courier pickup, or should I take it to the post office myself? (A) A logistics provider's van just pulled into our loading dock. (B) The shipping department handles all overseas marketing campaigns. (C) To the international distribution center located across town.

    Terjemahan

    Memandangkan penghantaran ke luar negara adalah segera, adakah penyelia sudah menjadualkan pengambilan kurier, atau patutkah saya membawanya sendiri ke pejabat pos? (A) Sebuah van penyedia logistik baru sahaja masuk ke dok pemunggahan kami. (B) Jabatan penghantaran mengendalikan semua kempen pemasaran luar negara. (C) Ke pusat pengedaran antarabangsa yang terletak di seberang bandar.

  1. Soalan 29

    • A
    • B
    • C
    Tunjukkan transkrip

    Haven't you contacted the maintenance team yet to inspect the ventilation unit that keeps shutting down? (A) Because the thermostat was set to the wrong temperature. (B) Their dispatch office said someone should be here by noon. (C) Yes, I contacted them about the price per unit.

    Terjemahan

    Soalan: Belumkah anda menghubungi pasukan penyelenggaraan untuk memeriksa unit pengudaraan yang sering terpadam? (A) Kerana termostat telah ditetapkan pada suhu yang salah. (B) Pejabat operasi mereka menyatakan bahawa seseorang sepatutnya tiba di sini menjelang tengah hari. (C) Ya, saya menghubungi mereka tentang harga seunit.

  1. Soalan 30

    • A
    • B
    • C
    Tunjukkan transkrip

    Although we managed to sign up several volunteers for the charity drive, we still don't have anyone to coordinate the morning shift. (A) Yes, you can sign your name at the bottom of the form. (B) It is meant to raise money for the local children's hospital. (C) Actually, Sofia mentioned she might be free before her team meeting.

    Terjemahan

    Pernyataan: Walaupun kita berjaya mendaftarkan beberapa orang sukarelawan untuk kempen amal itu, kita masih belum mempunyai sesiapa untuk menguruskan syif pagi. (A) Ya, anda boleh menandatangani nama anda di bahagian bawah borang. (B) Ia bertujuan untuk mengumpul dana bagi hospital kanak-kanak tempatan. (C) Sebenarnya, Sofia ada menyebut bahawa dia mungkin lapang sebelum mesyuarat pasukannya.

  1. Soalan 31

    • A
    • B
    • C
    Tunjukkan transkrip

    I'm struggling to find a colleague who can cover my shift this Friday, since almost everyone in our department is scheduled to attend the orientation. (A) Sofia mentioned she might be available after her performance review. (B) It aims to explain all the new company policies to the staff. (C) Actually, the orientation is scheduled to begin at three o'clock.

    Terjemahan

    Pernyataan: Saya menghadapi kesukaran mencari rakan sekerja yang boleh menggantikan syif saya pada hari Jumaat ini, memandangkan hampir semua orang di jabatan kami dijadualkan menghadiri sesi orientasi. (A) Sofia ada menyebut bahawa dia mungkin ada kelapangan selepas penilaian prestasinya. (B) Ia bertujuan menerangkan semua dasar baharu syarikat kepada kakitangan. (C) Sebenarnya, orientasi tersebut dijadualkan bermula pada pukul tiga.

Part 3: Conversations

  1. Soalan 32

    Why is the man calling?

    • ATo report an issue with an invoice
    • BTo request a product catalog
    • CTo cancel a recent order
    • DTo ask about shipping rates
    Tunjukkan transkrip

    A: Thank you for calling Apex Office Supplies. This is Ingrid speaking. How can I help you today? B: Hi Ingrid, this is Hassan from Standard Logistics. I'm calling about invoice number 402. I noticed that the ten percent discount coupon I submitted with my order for office chairs wasn't applied. A: Oh, let me look that up for you, Hassan. Ah, yes, I see the order here. It looks like the coupon code you entered had expired the day before the order was finalized. B: Really? The catalog I got in the mail said the discount was valid until the end of this month. I have it right here in front of me. A: I apologize for the confusion. There was a printing error in that catalog. However, since it was our mistake, I can manually apply the ten percent discount and send you an updated invoice. B: That would be wonderful. Thank you so much for your help. A: You're welcome. You should receive the revised invoice in your email in about five minutes. [Q32] Why is the man calling?

    Terjemahan

    A: Terima kasih kerana menghubungi Apex Office Supplies. Saya Ingrid. Bagaimanakah saya boleh membantu anda hari ini? B: Hai Ingrid, saya Hassan dari Standard Logistics. Saya menelefon mengenai invois nombor 402. Saya mendapati kupon diskaun sepuluh peratus yang saya sertakan bersama pesanan kerusi pejabat saya tidak digunakan. A: Oh, biar saya semak perkara itu untuk anda, Hassan. Ah, ya, saya nampak pesanan itu di sini. Nampaknya kod kupon yang anda masukkan telah tamat tempoh sehari sebelum pesanan tersebut dimuktamadkan. B: Biar betul? Katalog yang saya terima melalui pos menyatakan diskaun tersebut sah sehingga akhir bulan ini. Ia ada di hadapan saya sekarang. A: Saya memohon maaf atas kekeliruan ini. Terdapat ralat pencetakan dalam katalog tersebut. Walau bagaimanapun, disebabkan itu adalah kesilapan kami, saya boleh memasukkan diskaun sepuluh peratus itu secara manual dan menghantar invois yang dikemas kini kepada anda. B: Bagus sekali. Terima kasih banyak-banyak atas bantuan anda. A: Sama-sama. Anda akan menerima invois yang telah dipinda di e-mel anda dalam masa kira-kira lima minit.

  1. Soalan 33

    According to the woman, what caused the problem with the coupon?

    • AIt had already expired.
    • BIt was printed with an incorrect date.
    • CIt was only valid for new customers.
    • DIt could not be used for office furniture.
    Tunjukkan transkrip

    (Shared with Q32.) [Q33] According to the woman, what caused the problem with the coupon?

    Terjemahan

    (Dikongsi dengan S32.) [S33] Menurut wanita itu, apakah yang menyebabkan masalah dengan kupon tersebut?

  1. Soalan 34

    What does the woman agree to do?

    • ASend a replacement catalog
    • BWaive a delivery fee
    • CIssue a revised invoice
    • DProcess a product return
    Tunjukkan transkrip

    (Shared with Q32.) [Q34] What does the woman agree to do?

    Terjemahan

    (Dikongsi dengan S32.) [S34] Apakah yang dipersetujui untuk dilakukan oleh wanita tersebut?

  1. Soalan 35

    What is the main purpose of the phone call?

    • ATo inquire about employment opportunities
    • BTo report damaged rental equipment
    • CTo cancel a reservation for a banquet hall
    • DTo request a change to an existing order
    Tunjukkan transkrip

    A: Thanks for calling Horizon Event Rentals. This is Tomas speaking. How can I help you today? B: Hi, Tomas. This is Aisha from the Grand Plaza Hotel. I placed an order last week for fifty round tables and four hundred chairs for a banquet this Saturday. A: Ah, yes, Aisha. I remember your order. Is there a problem with the delivery time? B: Actually, the delivery time is fine, but our guest count just increased. We need to add ten more tables and eighty more chairs. Will you be able to supply those? A: Let me check our inventory system... Yes, we have those items in stock. I can add them to your invoice. I'll send over the updated total right away. B: That's wonderful! Could you also make sure everything is delivered to our back entrance on Elm Street instead of the main lobby? A: Of course. I'll note down the side entrance delivery on the driver's schedule. [Q35] What is the main purpose of the phone call?

    Terjemahan

    A: Terima kasih kerana menghubungi Horizon Event Rentals. Saya Tomas. Bagaimanakah saya boleh membantu anda hari ini? B: Hai, Tomas. Saya Aisha dari Grand Plaza Hotel. Saya ada membuat pesanan minggu lepas untuk lima puluh meja bulat dan empat ratus kerusi untuk majlis jamuan Sabtu ini. A: Oh, ya, Aisha. Saya ingat pesanan anda. Adakah terdapat masalah dengan masa penghantaran? B: Sebenarnya, masa penghantaran tiada masalah, tetapi bilangan tetamu kami baru sahaja meningkat. Kami perlu menambah sepuluh lagi meja dan lapan puluh lagi kerusi. Adakah anda dapat membekalkannya? A: Biar saya semak sistem inventori kami... Ya, kami mempunyai stok untuk barangan tersebut. Saya boleh menambahkannya ke dalam invois anda. Saya akan menghantar jumlah keseluruhan yang dikemas kini dengan segera. B: Bagus sekali! Boleh juga anda pastikan semuanya dihantar ke pintu masuk belakang kami di Jalan Elm dan bukannya ke lobi utama? A: Tentu sahaja. Saya akan catat penghantaran di pintu masuk tepi itu pada jadual pemandu.

  1. Soalan 36

    Who most likely is Tomas?

    • AAn equipment rental representative
    • BA hotel manager
    • CA catering chef
    • DA delivery truck driver
    Tunjukkan transkrip

    (Shared with Q35.) [Q36] Who most likely is Tomas?

    Terjemahan

    (Dikongsi dengan S35.) [S36] Siapakah kemungkinan besar Tomas?

  1. Soalan 37

    What does Tomas agree to do?

    • AWaive a delivery fee
    • BSend a revised invoice
    • CDeliver the items a day early
    • DInspect the venue in advance
    Tunjukkan transkrip

    (Shared with Q35.) [Q37] What does Tomas agree to do?

    Terjemahan

    (Dikongsi dengan Q35.) [Q37] Apakah yang Tomas bersetuju untuk lakukan?

  1. Soalan 38

    Why does Hassan need to change his travel plans?

    • AA flight has been canceled.
    • BA client rejected a proposal.
    • CA meeting has been rescheduled.
    • DA presentation was moved to a different city.
    Tunjukkan transkrip

    A: Ingrid, did you hear back from the client in Chicago? I need to know if our Thursday morning presentation is still on schedule. B: Yes, Hassan. They actually need to postpone the meeting until Friday afternoon because their director is traveling. I was just about to tell you. A: Oh, in that case, I'll need to contact the airline right away to modify my ticket. I was originally scheduled to fly back on Friday morning. B: That makes sense. While you update your flight, would you like me to handle the hotel reservation adjustment? A: That would be a huge help, thank you. I'll call the travel desk now and see if they can find a seat on a Saturday morning flight instead. [Q38] Why does Hassan need to change his travel plans?

    Terjemahan

    A: Ingrid, adakah anda mendapat maklum balas daripada pelanggan di Chicago? Saya perlu tahu sama ada pembentangan pagi Khamis kita masih mengikut jadual. B: Ya, Hassan. Mereka sebenarnya perlu menangguhkan mesyuarat tersebut sehingga petang Jumaat kerana pengarah mereka sedang dalam perjalanan. Saya baru sahaja hendak memberitahu anda. A: Oh, jika begitu, saya perlu menghubungi syarikat penerbangan dengan segera untuk mengubah suai tiket saya. Saya pada asalnya dijadualkan terbang pulang pada pagi Jumaat. B: Ada betulnya juga. Sementara anda mengemas kini penerbangan anda, adakah anda mahu saya menguruskan pelarasan tempahan hotel? A: Tindakan itu amat membantu, terima kasih. Saya akan menghubungi kaunter perjalanan sekarang dan melihat sama ada mereka boleh mendapatkan tempat duduk bagi penerbangan pagi Sabtu.

  1. Soalan 39

    What does Ingrid offer to do?

    • AConfirm a shuttle service
    • BContact a flight agency
    • CEmail a regional director
    • DModify a hotel reservation
    Tunjukkan transkrip

    (Shared with Q38.) [Q39] What does Ingrid offer to do?

    Terjemahan

    (Dikongsi bersama Q38.) [Q39] Apakah yang ditawarkan untuk dilakukan oleh Ingrid?

  1. Soalan 40

    What does Hassan say he will do next?

    • ACall the travel desk
    • BSend files to a client
    • CCheck his schedule
    • DConfirm a room rate
    Tunjukkan transkrip

    (Shared with Q38.) [Q40] What does Hassan say he will do next?

    Terjemahan

    (Dikongsi dengan S38.) [S40] Apakah yang Hassan katakan akan dilakukannya selepas ini?

  1. Soalan 41

    What problem are the speakers discussing?

    • AA delayed delivery
    • BA broken cooling system
    • CA missing set of keys
    • DAn incorrect billing statement
    Tunjukkan transkrip

    A: Hi Tomas, thanks for coming so quickly. The air conditioning on the third floor completely stopped working this morning. B: No problem, Carmen. I took a look at the main cooling unit on the roof. It seems the fan motor has burned out and needs to be replaced. A: Oh, that's not good. We have a major client meeting in the third-floor conference room tomorrow morning. Can you fix it today? B: I don't have that specific motor in my service van, but our warehouse nearby has it in stock. I can drive over there, pick it up, and have it installed by three o'clock this afternoon. A: That would be wonderful. Please let me know if you need access to the roof keys again, and send the invoice directly to our accounting department. B: Will do. I'll head to the warehouse now and should be back in about an hour. [Q41] What problem are the speakers discussing?

    Terjemahan

    A: Hai Tomas, terima kasih kerana datang dengan cepat. Pendingin hawa di tingkat tiga telah berhenti berfungsi sepenuhnya pagi ini. B: Sama-sama, Carmen. Saya sudah memeriksa unit penyejukan utama di bumbung. Nampaknya motor kipas telah terbakar dan perlu diganti. A: Oh, itu tidak bagus. Kami ada mesyuarat penting dengan pelanggan di bilik persidangan tingkat tiga pagi esok. Bolehkah anda membaikinya hari ini? B: Saya tidak mempunyai motor khusus itu di dalam van perkhidmatan saya, tetapi gudang kami yang berdekatan ada menyimpannya dalam stok. Saya boleh memandu ke sana, mengambilnya, dan memasangnya menjelang pukul tiga petang ini. A: Baguslah kalau begitu. Sila beritahu saya jika anda memerlukan kunci bumbung sekali lagi, dan hantar invois terus kepada jabatan perakaunan kami. B: Baik, saya akan buat begitu. Saya akan ke gudang sekarang dan sepatutnya kembali dalam masa kira-kira sejam.

  1. Soalan 42

    What does the man say he needs to do next?

    • AContact a client
    • BInspect a meeting room
    • CVisit a warehouse
    • DTrain a new technician
    Tunjukkan transkrip

    (Shared with Q41.) [Q42] What does the man say he needs to do next?

    Terjemahan

    (Dikongsi dengan S41.) [S42] Apakah yang dikatakan oleh lelaki itu yang perlu dilakukannya selepas ini?

  1. Soalan 43

    What does the woman ask the man to do?

    • AReschedule a maintenance visit
    • BProvide a cost estimate
    • CWork after regular business hours
    • DSubmit a bill to another department
    Tunjukkan transkrip

    (Shared with Q41.) [Q43] What does the woman ask the man to do?

    Terjemahan

    (Berkongsi dengan S41.) [S43] Apakah yang diminta oleh wanita itu supaya dilakukan oleh lelaki tersebut?

  1. Soalan 44

    What event are the speakers organizing?

    • AA community donation drive
    • BA retirement luncheon
    • CAn awards ceremony
    • DA company picnic
    Tunjukkan transkrip

    A: Mei-Ling, have you finalized the flyer for our annual charity food drive? The event starts next Monday. B: Yes, Tomas. I just sent it to the printers. By the way, the charity organization, Local Harvest, said they will provide the collection bins this afternoon. A: Great. Where should we set them up? Last year we put them in the lobby, but it got a bit crowded near the main entrance. B: True. Let's place them in the employee breakroom this time. There is plenty of space near the vending machines, and everyone goes there daily. A: That is a much better location. Also, did we get approval to offer a raffle ticket to anyone who donates three or more items? B: Yes, management approved it! The prize will be a fifty-dollar gift card to the local bookstore. I will send an email to the whole staff about that incentive today. [Q44] What event are the speakers organizing?

    Terjemahan

    A: Mei-Ling, adakah anda telah menyiapkan risalah untuk program kutipan makanan amal tahunan kita? Acara tersebut akan bermula pada Isnin depan. B: Ya, Tomas. Saya baru sahaja menghantarnya ke kedai cetak. Selain itu, organisasi kebajikan, Local Harvest, menyatakan mereka akan menyediakan tong kutipan pada petang ini. A: Bagus. Di manakah kita patut meletakkannya? Tahun lepas kita meletakkannya di lobi, tetapi kawasan berhampiran pintu masuk utama menjadi agak sesak. B: Betul. Mari kita letakkannya di bilik rehat pekerja kali ini. Terdapat banyak ruang berhampiran mesin layan diri, dan semua orang pergi ke sana setiap hari. A: Itu lokasi yang jauh lebih baik. Selain itu, adakah kita mendapat kelulusan untuk menawarkan tiket cabutan bertuah kepada sesiapa yang menderma tiga atau lebih barangan? B: Ya, pihak pengurusan telah meluluskannya! Hadiahnya ialah kad hadiah bernilai lima puluh dolar untuk kedai buku tempatan. Saya akan menghantar e-mel kepada semua kakitangan tentang insentif tersebut hari ini.

  1. Soalan 45

    Where will the collection bins be placed?

    • ANear the main entrance
    • BInside the breakroom
    • CIn the reception lobby
    • DBy the parking lot
    Tunjukkan transkrip

    (Shared with Q44.) [Q45] Where will the collection bins be placed?

    Terjemahan

    (Dikongsi dengan S44.) [S45] Di manakah tong pengumpulan akan diletakkan?

  1. Soalan 46

    What does the woman say she will do today?

    • APrint some flyers
    • BContact a local charity
    • CSend an email to employees
    • DPurchase a gift card
    Tunjukkan transkrip

    (Shared with Q44.) [Q46] What does the woman say she will do today?

    Terjemahan

    (Dikongsi bersama S44.) [S46] Apakah yang wanita itu katakan akan dilakukannya hari ini?

  1. Soalan 47

    What is the main topic of the conversation?

    • AScheduling a performance review
    • BPlanning a marketing campaign
    • CRelocating to a different office
    • DPreparing for a new employee's arrival
    Tunjukkan transkrip

    A: Tomas, as you know, our new marketing assistant, Noor, is starting next Monday. Since you have the most experience with our social media campaigns, I was hoping you could guide her during her first week. B: I'd be glad to help, Aisha. I remember how overwhelming my first week here was. Should I walk her through our software tools on her first day? A: Yes, that would be perfect. Also, she needs to be introduced to the graphic design team on Tuesday morning. Could you take her to their department? B: Certainly. I actually have a meeting with the designers at ten o'clock that day anyway, so she can just tag along with me. A: That works out wonderfully. I'll email you her training schedule and the onboarding checklist by the end of today so you can review it. B: Great, I'll look out for that email. I'll make sure her workspace is set up with the basic guides before she arrives. [Q47] What is the main topic of the conversation?

    Terjemahan

    A: Tomas, seperti yang kamu tahu, pembantu pemasaran baharu kita, Noor, akan mula bekerja pada hari Isnin depan. Memandangkan kamu mempunyai paling banyak pengalaman dengan kempen media sosial kita, saya berharap kamu dapat membimbingnya sepanjang minggu pertamanya. B: Saya berbesar hati untuk membantu, Aisha. Saya masih ingat betapa mencabarnya minggu pertama saya di sini dulu. Patutkah saya menunjukkan cara menggunakan alatan perisian kita pada hari pertamanya? A: Ya, itu sangat bagus. Selain itu, dia perlu diperkenalkan kepada pasukan reka bentuk grafik pada pagi Selasa. Boleh kamu bawa dia ke jabatan mereka? B: Tentu saja. Lagipun, saya memang ada mesyuarat dengan pereka grafik pada pukul sepuluh pagi hari itu, jadi dia boleh ikut saya sahaja. A: Bagus sekali kalau begitu. Saya akan e-mel jadual latihan dan senarai semak orientasi dia kepada kamu sebelum akhir hari ini supaya kamu boleh menyemaknya. B: Baik, saya akan nantikan e-mel tersebut. Saya akan pastikan ruang kerjanya disediakan dengan panduan asas sebelum dia tiba.

  1. Soalan 48

    What does Aisha ask Tomas to do on Tuesday?

    • AIntroduce a colleague to another team
    • BLead a software training session
    • CEmail a schedule to the department head
    • DSet up a new computer workspace
    Tunjukkan transkrip

    (Shared with Q47.) [Q48] What does Aisha ask Tomas to do on Tuesday?

    Terjemahan

    (Dikongsi dengan S47.) [S48] Apakah yang Aisha minta Tomas lakukan pada hari Selasa?

  1. Soalan 49

    What will Aisha send Tomas today?

    • AA list of software passwords
    • BAn onboarding schedule and checklist
    • CA performance evaluation form
    • DA contact list of design vendors
    Tunjukkan transkrip

    (Shared with Q47.) [Q49] What will Aisha send Tomas today?

    Terjemahan

    (Dikongsi dengan S47.) [S49] Apakah yang akan dihantar oleh Aisha kepada Tomas hari ini?

  1. Soalan 50

    Why is the woman calling?

    • ATo request a product catalog
    • BTo change a shipping address
    • CTo report a billing error
    • DTo cancel a packaging order
    Tunjukkan transkrip

    A: Hello, Diego. This is Aisha from Apex Logistics. I'm calling about the invoice we received yesterday for our custom shipping boxes. B: Hi, Aisha. Thanks for calling. Is there an issue with the billing amount? A: Yes, the total is ten percent higher than the price listed in your winter catalog. I thought we were locked into the catalog rate for this order. B: Ah, I see. Our paper supplier raised their material costs last month, which did increase our standard rates. However, since you placed your order before the change took effect, you should have received the original rate. My apologies for the oversight. A: I appreciate that. We order these boxes in large quantities, so the price difference is quite significant for us. B: Of course. I will update the invoice immediately to reflect the lower price and email it to you in a few minutes. I'll also include a coupon for a discount on your next purchase to make up for the trouble. A: That sounds wonderful. Thank you for resolving this so quickly, Diego. [Q50] Why is the woman calling?

    Terjemahan

    A: Hello, Diego. Ini Aisha dari Apex Logistics. Saya menelefon mengenai invois yang kami terima semalam untuk kotak penghantaran tersuai kami. B: Hai, Aisha. Terima kasih kerana menelefon. Adakah terdapat masalah dengan jumlah pengebilan? A: Ya, jumlah keseluruhannya adalah sepuluh peratus lebih tinggi daripada harga yang disenaraikan dalam katalog musim sejuk anda. Saya fikir kami telah mendapat kadar katalog yang ditetapkan untuk pesanan ini. B: Ah, begitu rupanya. Pembekal kertas kami telah menaikkan kos bahan mereka bulan lepas, yang sememangnya meningkatkan kadar standard kami. Walau bagaimanapun, memandangkan anda membuat pesanan sebelum perubahan itu berkuat kuasa, anda sepatutnya menerima kadar asal. Mohon maaf atas kesilapan terlepas pandang kami. A: Saya amat menghargainya. Kami memesan kotak-kotak ini dalam kuantiti yang besar, jadi perbezaan harga ini amat ketara bagi kami. B: Sudah tentu. Saya akan mengemas kini invois tersebut dengan segera untuk menunjukkan harga yang lebih rendah dan menghantarnya kepada anda melalui e-mel dalam beberapa minit lagi. Saya juga akan menyertakan kupon diskaun untuk pembelian anda yang seterusnya bagi menebus kesulitan ini. A: Bagus sekali. Terima kasih kerana menyelesaikan perkara ini dengan begitu cepat, Diego.

  1. Soalan 51

    What does the man say happened last month?

    • AA shipping deadline was missed
    • BA new catalog was published
    • CAn order was placed late
    • DA supplier increased its prices
    Tunjukkan transkrip

    (Shared with Q50.) [Q51] What does the man say happened last month?

    Terjemahan

    (Dikongsi dengan Q50.) [Q51] Apakah yang dikatakan oleh lelaki itu berlaku pada bulan lepas?

  1. Soalan 52

    What will the man send to the woman?

    • AA corrected invoice
    • BA physical contract
    • CA product sample
    • DA list of standard rates
    Tunjukkan transkrip

    (Shared with Q50.) [Q52] What will the man send to the woman?

    Terjemahan

    (Dikongsi dengan Q50.) [Q52] Apakah yang akan dihantar oleh lelaki itu kepada wanita tersebut?

  1. Soalan 53

    What problem does the woman mention?

    • ASome staff members are late.
    • BSome tableware is insufficient.
    • CA delivery contains damaged goods.
    • DAn event reservation was canceled.
    Tunjukkan transkrip

    A: Diego, we have a booking for a corporate banquet of fifty people this Friday, but we are short on dinner plates and wine glasses. B: That's a problem. I thought we ordered extras from our usual supplier last month. A: They are on backorder. Can we rent them from Party Rentals Limited instead? I looked at their catalog, and their rates are quite reasonable. B: Good idea, Carmen. But we need them delivered by Thursday afternoon so we can set up the tables ahead of time. Please call them to check their availability. A: I'll do that right away. I'll also ask if they offer a discount for first-time clients. B: Great. I will update the kitchen staff about the final guest count so they can prepare the ingredients. [Q53] What problem does the woman mention?

    Terjemahan

    A: Diego, kita mempunyai tempahan untuk jamuan korporat bagi lima puluh orang pada Jumaat ini, tetapi kita kekurangan pinggan makan dan gelas wain. B: Itu satu masalah. Saya fikir kita telah memesan lebih daripada pembekal biasa kita pada bulan lepas. A: Pesanan itu tertangguh. Bolehkah kita menyewanya daripada Party Rentals Limited sahaja? Saya telah melihat katalog mereka, dan kadar mereka agak berpatutan. B: Idea yang bagus, Carmen. Tetapi kita perlukan barangan tersebut dihantar menjelang petang Khamis supaya kita boleh menyusun meja lebih awal. Sila hubungi mereka untuk menyemak ketersediaan. A: Saya akan hubungi mereka segera. Saya juga akan bertanya jika mereka menawarkan diskaun untuk pelanggan kali pertama. B: Bagus. Saya akan maklumkan kepada kakitangan dapur tentang bilangan tetamu yang muktamad supaya mereka boleh menyediakan bahan-bahan.

  1. Soalan 54

    What does the man ask the woman to do?

    • AInspect some kitchen equipment.
    • BModify a banquet menu.
    • CContact a rental company.
    • DPurchase items from a catalog.
    Tunjukkan transkrip

    (Shared with Q53.) [Q54] What does the man ask the woman to do?

    Terjemahan

    (Dikongsi dengan S53.) [S54] Apakah yang diminta oleh lelaki itu untuk dilakukan oleh wanita tersebut?

  1. Soalan 55

    What will the man do next?

    • AClean the dining tables.
    • BNegotiate a discount.
    • CPlace an order with a supplier.
    • DSpeak with the kitchen staff.
    Tunjukkan transkrip

    (Shared with Q53.) [Q55] What will the man do next?

    Terjemahan

    (Dikongsi dengan S53.) [S55] Apakah yang akan dilakukan oleh lelaki itu seterusnya?

  1. Soalan 56

    Soalan 56

    Look at the graphic. What is the current status of the woman's shipment?

    • AHeld for Inspection
    • BPending Document Review
    • CReleased to Courier
    • DAwaiting Customs Duty
    Tunjukkan transkrip

    A: Excuse me, Tomas. I was directed to your desk because our exhibition prototypes—shipment ID 4023—still haven't arrived at the convention center, even though they were scheduled for delivery this morning. B: Let me look up that shipment ID in our logistics system. Yes, the cargo plane landed at dawn, but it looks like the local authorities have flagged the crate. If you look at this monitor, you can see the current status of today's express arrivals. A: (disappointed) But our export agent guaranteed that everything was pre-cleared. B: Unfortunately, customs officers still perform random spot-checks, and there's nothing we can do to bypass that. However, since your shipment is at the airport terminal right now, I can contact the customs supervisor directly to request an expedited review. A: I would really appreciate that. The exhibition hall closes for setup at five o'clock, and we can't mount our main display without those prototypes. B: Understood. I'll make the phone call immediately, and if they release the crate within the hour, I'll arrange for a priority courier to drive it directly to your booth. [Q56] Look at the graphic. What is the current status of the woman's shipment?

    Terjemahan

    A: Maafkan saya, Tomas. Saya diminta merujuk kepada meja anda kerana prototaip pameran kami—ID penghantaran 4023—masih belum tiba di pusat konvensyen, walaupun ia dijadualkan untuk penghantaran pagi ini. B: Biar saya semak ID penghantaran tersebut dalam sistem logistik kami. Ya, pesawat kargo telah mendarat pada waktu subuh, tetapi nampaknya pihak berkuasa tempatan telah menandakan peti tersebut. Jika anda melihat monitor ini, anda boleh melihat status semasa bagi ketibaan ekspres hari ini. A: (Kecewa) Tetapi ejen eksport kami memberi jaminan bahawa semuanya telah mendapat pelepasan awal. B: Malangnya, pegawai kastam masih melakukan pemeriksaan mengejut secara rawak, dan tiada apa yang boleh kami lakukan untuk mengelakkannya. Walau bagaimanapun, memandangkan penghantaran anda berada di terminal lapangan terbang sekarang, saya boleh menghubungi penyelia kastam secara terus untuk meminta semakan dipercepatkan. A: Saya amat menghargainya. Dewan pameran ditutup untuk persiapan pada pukul lima petang, dan kami tidak dapat memasang paparan utama kami tanpa prototaip tersebut. B: Faham. Saya akan membuat panggilan telefon itu dengan segera, dan jika mereka melepaskan peti tersebut dalam tempoh satu jam, saya akan mengaturkan kurier keutamaan untuk menghantarnya terus ke booth anda.

  1. Soalan 57

    Why does the woman say, "But our export agent guaranteed that everything was pre-cleared"?

    • ATo request a refund for a shipping fee
    • BTo express concern about an unexpected delay
    • CTo suggest that some documents are missing
    • DTo complain about an agent's lack of professionalism
    Tunjukkan transkrip

    (Shared with Q56.) [Q57] Why does the woman say, "But our export agent guaranteed that everything was pre-cleared"?

    Terjemahan

    (Dikongsi dengan S56.) [S57] Mengapakah wanita itu berkata, "But our export agent guaranteed that everything was pre-cleared"?

  1. Soalan 58

    What does the man offer to do for the woman?

    • AHelp her fill out export documentation
    • BTransport her to the convention center
    • CContact a customs official to speed up the process
    • DWaive the delivery charge for her shipment
    Tunjukkan transkrip

    (Shared with Q56.) [Q58] What does the man offer to do for the woman?

    Terjemahan

    (Dikongsi dengan S56.) [S58] Apakah yang ditawarkan oleh lelaki itu untuk dilakukan bagi wanita tersebut?

  1. Soalan 59

    What problem does Mei-Ling describe?

    • AA service vehicle has broken down.
    • BAn electrical outlet is malfunctioning.
    • CA maintenance contract has recently expired.
    • DA replacement part is not readily available.
    Tunjukkan transkrip

    A: Mei-Ling, thanks for coming over so quickly to check out our ventilation system. The climate control on the third floor is failing, and my staff are really feeling the heat. B: I've completed the diagnostic on your central air conditioning unit, Diego. The primary condenser fan has seized up completely, which is why the air isn't circulating properly. Unfortunately, because this model was phased out last year, the replacement part isn't something we keep in our service van. A: That's unfortunate. Can we expect the repair to be completed by the end of the day? B: Standard delivery from our main distribution center takes three business days. However, as a temporary workaround, I can adjust the secondary blower to keep some cool air flowing, though it will only operate at reduced capacity. A: (anxiously) We have the regional directors arriving tomorrow morning. They'll be spending the entire day in the executive suite. B: In that case, I will implement the temporary adjustment immediately so the rooms stay reasonably comfortable. I'll also submit an expedited request for the replacement component. While I set up the equipment, could you sign this service waiver? [Q59] What problem does Mei-Ling describe?

    Terjemahan

    A: Mei-Ling, terima kasih kerana datang dengan cepat untuk memeriksa sistem pengudaraan kami. Sistem kawalan suhu di tingkat tiga mengalami kerosakan, dan kakitangan saya benar-benar berasa panas. B: Saya telah selesai menjalankan diagnosis pada unit penyaman udara pusat anda, Diego. Kipas kondenser utama telah tersekat sepenuhnya, menyebabkan udara tidak dapat beredar dengan betul. Malangnya, disebabkan model ini telah dihentikan pengeluarannya pada tahun lepas, alat ganti tersebut tiada dalam van perkhidmatan kami. A: Malang sungguh. Adakah pembaikan ini dijangka siap sebelum akhir hari ini? B: Penghantaran biasa dari pusat pengedaran utama kami mengambil masa tiga hari bekerja. Walau bagaimanapun, sebagai penyelesaian sementara, saya boleh melaraskan penghembus sekunder untuk membolehkan udara sejuk terus mengalir, walaupun ia hanya akan beroperasi pada kapasiti yang berkurangan. A: (dengan cemas) Pengarah serantau kami akan tiba esok pagi. Mereka akan meluangkan masa sepanjang hari di suite eksekutif. B: Jika begitu, saya akan melakukan pelarasan sementara tersebut dengan segera supaya bilik-bilik kekal selesa. Saya juga akan menyerahkan permintaan segera untuk komponen pengganti tersebut. Sementara saya menyediakan peralatan ini, bolehkah anda menandatangani borang pelepasan perkhidmatan ini?

  1. Soalan 60

    Why does Diego say, "We have the regional directors arriving tomorrow morning"?

    • ATo explain why a short-term solution is necessary.
    • BTo request a rescheduling of a business presentation.
    • CTo justify upgrading to a newer appliance model.
    • DTo complain about a delay in a shipping delivery.
    Tunjukkan transkrip

    (Shared with Q59.) [Q60] Why does Diego say, "We have the regional directors arriving tomorrow morning"?

    Terjemahan

    (Dikongsi dengan S59.) [S60] Mengapakah Diego berkata, "We have the regional directors arriving tomorrow morning"?

  1. Soalan 61

    What does Mei-Ling ask Diego to do?

    • AClear a path for some heavy machinery.
    • BProvide a signature on a document.
    • CReschedule an upcoming inspection.
    • DContact the distribution center directly.
    Tunjukkan transkrip

    (Shared with Q59.) [Q61] What does Mei-Ling ask Diego to do?

    Terjemahan

    (Dikongsi bersama S59.) [S61] Apakah yang Mei-Ling minta Diego lakukan?

  1. Soalan 62

    What event are the speakers planning?

    • AA product launch
    • BA charity auction
    • CA retirement party
    • DAn awards gala
    Tunjukkan transkrip

    Aisha: Tomas, have you seen the final schedule for Ingrid's retirement celebration this Thursday? I heard there was a last-minute adjustment. Tomas: Yes, Aisha. The presenter for the opening remarks has a late flight, so we swapped that slot with the video tribute. But that means the dinner buffet might need to be adjusted too. Aisha: Oh, that could be a problem. The caterers need plenty of time to set up the hot plates before people start lining up. Did you contact them about the change? Tomas: I did. They said they can manage the early start, but they'll need access to the banquet hall by 4:00 PM instead of 4:30. Aisha: That shouldn't be an issue since the venue manager said we could enter early. But what about the gift presentation at the end? Some board members might arrive late. Tomas: (concerned) We only have the hall until eight. If we push the presentations any later, we'll face overtime fees from the facility. Aisha: Good point. Let's stick to the current plan for the final segment. I'll call the venue manager right now to confirm the 4:00 PM early entry for the kitchen crew. [Q62] What event are the speakers planning?

    Terjemahan

    Aisha: Tomas, adakah anda sudah melihat jadual akhir untuk sambutan persaraan Ingrid pada hari Khamis ini? Saya dengar ada pelarasan pada saat-saat akhir. Tomas: Ya, Aisha. Pembentang untuk ucapan alu-aluan menaiki penerbangan yang lewat, jadi kami telah menukar slot tersebut dengan tayangan video penghargaan. Tetapi ini bermakna waktu bufet makan malam mungkin perlu diselaraskan juga. Aisha: Oh, itu mungkin akan menimbulkan masalah. Pihak katering memerlukan masa yang cukup untuk menyediakan pemanas makanan sebelum tetamu mula beratur. Adakah anda sudah menghubungi mereka tentang perubahan ini? Tomas: Sudah. Mereka berkata mereka boleh menguruskan permulaan yang lebih awal itu, tetapi mereka memerlukan akses ke dewan banket pada jam 4:00 petang, bukannya 4:30 petang. Aisha: Itu tidak sepatutnya menjadi masalah kerana pengurus lokasi berkata kita boleh masuk awal. Tetapi bagaimana pula dengan sesi penyampaian hadiah di penghujung acara? Sesetengah ahli lembaga pengarah mungkin akan tiba lewat. Tomas: (bimbang) Kita hanya menyewa dewan tersebut sehingga jam lapan malam. Jika kita menangguhkan sesi penyampaian hadiah lebih lewat, kita akan dikenakan bayaran lebih masa oleh pihak pengurusan premis. Aisha: Betul juga kata anda. Mari kita kekalkan rancangan sedia ada untuk segmen terakhir. Saya akan hubungi pengurus lokasi sekarang untuk mengesahkan kemasukan awal pada jam 4:00 petang untuk kru dapur.

  1. Soalan 63

    Soalan 63

    Look at the graphic. Which event is now scheduled to start at 5:00 PM?

    • AOpening Remarks
    • BDinner Buffet
    • CGift Presentation
    • DVideo Tribute
    Tunjukkan transkrip

    (Shared with Q62.) [Q63] Look at the graphic. Which event is now scheduled to start at 5:00 PM?

    Terjemahan

    (Dikongsi dengan S62.) [S63] Lihat grafik tersebut. Acara manakah yang kini dijadualkan bermula pada jam 5:00 petang?

  1. Soalan 64

    Why does the man say, "We only have the hall until eight"?

    • ATo explain why a scheduled event cannot be delayed further
    • BTo suggest booking a different location for future events
    • CTo express concern about the cost of renting the banquet hall
    • DTo encourage attendees to arrive at the venue on time
    Tunjukkan transkrip

    (Shared with Q62.) [Q64] Why does the man say, "We only have the hall until eight"?

    Terjemahan

    Mengapakah lelaki itu berkata, "We only have the hall until eight"?

  1. Soalan 65

    What is the main topic of the conversation?

    • AA change in a campaign schedule.
    • BA pending employee evaluation.
    • CAn upcoming marketing presentation.
    • DA system software update.
    Tunjukkan transkrip

    A: Tomas, I've been looking over the performance reviews for the marketing team, and I noticed that you didn't submit one for Ingrid yet. The deadline was yesterday. B: Oh, I'm sorry, Aisha. Ingrid has been working on that major campaign launch all week, so I wanted to wait until our project wrap-up meeting this afternoon to finalize her evaluation. A: I understand, but the system locks automatically tonight at midnight. If it's not in by then, her promotion review will have to be postponed until next quarter. B: I didn't realize the system locked so soon. (determined) I'll make sure to get it done right after lunch then. I can review her campaign metrics beforehand. A: Thanks. Also, remember that since she is being considered for a senior role, you need to fill out the leadership assessment section at the bottom of the form. B: Ah, right. I'll need to look at her project management files for that. I'll head back to my desk and get started on it now. [Q65] What is the main topic of the conversation?

    Terjemahan

    A: Tomas, saya sedang menyemak penilaian prestasi untuk pasukan pemasaran, dan saya dapati anda masih belum menghantar penilaian untuk Ingrid. Tarikh tutupnya adalah semalam. B: Oh, maafkan saya, Aisha. Ingrid telah sibuk mengusahakan pelancaran kempen besar itu sepanjang minggu ini, jadi saya mahu menunggu sehingga mesyuarat penutup projek petang ini untuk memuktamadkan penilaian beliau. A: Saya faham, tetapi sistem akan dikunci secara automatik pada tengah malam ini. Jika ia tidak dihantar sebelum waktu itu, semakan kenaikan pangkatnya terpaksa ditangguhkan sehingga suku tahun hadapan. B: Saya tidak sedar sistem akan dikunci begitu cepat. (bertekad) Kalau begitu, saya akan pastikan ia diselesaikan sejurus selepas makan tengah hari. Saya boleh menyemak metrik kempen beliau terlebih dahulu. A: Terima kasih. Selain itu, ingat bahawa memandangkan beliau sedang dipertimbangkan untuk jawatan kanan, anda perlu mengisi bahagian penilaian kepimpinan di bahagian bawah borang tersebut. B: Ah, betul juga. Saya perlu melihat fail pengurusan projeknya untuk bahagian itu. Saya akan kembali ke meja saya dan mula menyiapkannya sekarang.

  1. Soalan 66

    Why does Tomas say, "I'll make sure to get it done right after lunch then"?

    • ATo request an extension on a deadline.
    • BTo suggest a time for a performance review.
    • CTo indicate he will prioritize a task.
    • DTo confirm his attendance at a meeting.
    Tunjukkan transkrip

    (Shared with Q65.) [Q66] Why does Tomas say, "I'll make sure to get it done right after lunch then"?

    Terjemahan

    (Dikongsi dengan S65.) [S66] Mengapakah Tomas berkata, "I'll make sure to get it done right after lunch then"?

  1. Soalan 67

    What does Aisha remind Tomas to do?

    • ASchedule a project wrap-up meeting.
    • BSubmit a budget proposal.
    • CUpdate Ingrid's job description.
    • DComplete a specific section of a document.
    Tunjukkan transkrip

    (Shared with Q65.) [Q67] What does Aisha remind Tomas to do?

    Terjemahan

    (Dikongsi dengan S65.) [S67] Apakah yang diingatkan oleh Aisha kepada Tomas untuk lakukan?

  1. Soalan 68

    What issue is the woman calling about?

    • AA billing error on a recent purchase.
    • BA delay in a product shipment.
    • CA defective electronic device.
    • DAn outdated product catalog.
    Tunjukkan transkrip

    A: Tomas, I'm looking over the invoice for the tablet computers we ordered for our sales team last week, but the ten percent promotional discount we discussed isn't showing up here. B: Oh, let me check that for you, Ingrid. Right, our system processed that order on May first. (apologetic) Our billing system updates prices automatically on the first of the month. A: But we finalized the purchase agreement on April twenty-eighth, and your sales representative assured us the promotional rate would be locked in regardless of the delivery date. B: I see. In that case, I'll have to manually override the system's invoice and issue a revised billing statement. Let me get in touch with our accounts department to put a temporary hold on the current charge. A: Thank you. Please send the updated invoice to our accounting department as soon as possible so they can process the payment before the original due date. [Q68] What issue is the woman calling about?

    Terjemahan

    A: Tomas, saya sedang menyemak invois untuk komputer tablet yang kami pesan untuk pasukan jualan kami minggu lepas, tetapi diskaun promosi sebanyak sepuluh peratus yang kita bincangkan tidak tertera di sini. B: Oh, biar saya semak perkara itu untuk anda, Ingrid. Ya, sistem kami memproses pesanan tersebut pada satu hari bulan Mei. (memohon maaf) Sistem pengebilan kami mengemas kini harga secara automatik pada hari pertama setiap bulan. A: Tetapi kami telah memuktamadkan perjanjian pembelian pada dua puluh lapan hari bulan April, dan wakil jualan anda memberi jaminan bahawa kadar promosi tersebut akan dikekalkan tanpa mengira tarikh penghantaran. B: Faham. Jika begitu, saya perlu meminda invois sistem secara manual dan mengeluarkan penyata bil yang telah disemak semula. Biar saya hubungi jabatan akaun kami untuk menangguhkan caj semasa buat sementara waktu. A: Terima kasih. Sila hantar invois yang telah dikemas kini ke jabatan perakaunan kami secepat mungkin supaya mereka dapat memproses pembayaran sebelum tarikh akhir asal.

  1. Soalan 69

    Why does the man say, "Our billing system updates prices automatically on the first of the month"?

    • ATo request an extension on a payment deadline.
    • BTo explain why a discount was not applied.
    • CTo justify a recent price increase for a service.
    • DTo suggest that the woman place her order online.
    Tunjukkan transkrip

    (Shared with Q68.) [Q69] Why does the man say, "Our billing system updates prices automatically on the first of the month"?

    Terjemahan

    (Berkongsi dengan S68.) [S69] Mengapakah lelaki itu berkata, "Our billing system updates prices automatically on the first of the month"?

  1. Soalan 70

    What does the man promise to do next?

    • AE-mail a new product catalog to the woman.
    • BSpeed up the delivery of some equipment.
    • CContact a colleague to adjust an invoice.
    • DCancel an unauthorized credit card charge.
    Tunjukkan transkrip

    (Shared with Q68.) [Q70] What does the man promise to do next?

    Terjemahan

    (Dikongsi dengan S68.) [S70] Apakah yang dijanjikan oleh lelaki itu untuk dilakukan seterusnya?

Part 4: Talks

  1. Soalan 71

    What is the main purpose of the phone call?

    • ATo report a problem with an order
    • BTo request a payment for a rental
    • CTo confirm a catering menu
    • DTo reschedule a delivery time
    Tunjukkan transkrip

    Hello, this is Hassan calling from Valley Event Rentals. I am calling regarding your order for the outdoor reception this Saturday. Unfortunately, the fifty wooden folding chairs you requested are currently unavailable because a previous client returned them damaged. To make up for this, we would like to offer you our premium padded resin chairs instead, at no additional charge. They actually look much more elegant for outdoor gatherings. Please call me back at 555-0198 by 4:00 P.M. today to let me know if this substitution is acceptable so we can load them onto our delivery truck. Thank you. [Q71] What is the main purpose of the phone call?

    Terjemahan

    Helo, saya Hassan dari Valley Event Rentals. Saya menghubungi anda mengenai pesanan anda untuk majlis di luar bangunan pada hari Sabtu ini. Malangnya, lima puluh kerusi lipat kayu yang anda pesan tidak dapat disediakan buat masa ini kerana pelanggan sebelum ini telah memulangkannya dalam keadaan rosak. Bagi menggantikan kesulitan ini, kami ingin menawarkan kerusi resin berlapik premium kami tanpa sebarang caj tambahan. Kerusi tersebut sebenarnya kelihatan jauh lebih elegan untuk majlis di luar bangunan. Sila hubungi saya semula di talian 555-0198 sebelum jam 4:00 petang hari ini untuk memaklumkan sama ada penggantian ini dipersetujui agar kami dapat memuatkannya ke dalam trak penghantaran kami. Terima kasih.

  1. Soalan 72

    What does Hassan offer to do?

    • ADeliver the order early
    • BProvide higher-quality items for free
    • CExtend a rental period
    • DRefund a security deposit
    Tunjukkan transkrip

    (Shared with Q71.) [Q72] What does Hassan offer to do?

    Terjemahan

    (Dikongsi dengan S71.) [S72] Apakah yang ditawarkan oleh Hassan?

  1. Soalan 73

    What does the speaker ask the listener to do by 4:00 P.M.?

    • AProvide a shipping address
    • BSubmit a credit card payment
    • CApprove a product substitution
    • DSign a rental contract
    Tunjukkan transkrip

    (Shared with Q71.) [Q73] What does the speaker ask the listener to do by 4:00 P.M.?

    Terjemahan

    (Dikongsi dengan S71.) [S73] Apakah yang diminta oleh penutur untuk dilakukan oleh pendengar menjelang jam 4:00 petang?

  1. Soalan 74

    What is the main purpose of the recorded message?

    • ATo advertise a new shuttle route
    • BTo recruit customer service agents
    • CTo explain parking garage rates
    • DTo announce a change in a transportation schedule
    Tunjukkan transkrip

    Thank you for calling the Airport Express Shuttle Line automated information service. Please be advised that starting tomorrow, Monday, we will operate on a modified schedule due to scheduled maintenance on the main expressway. During this period, shuttle buses will depart every thirty minutes instead of every fifteen minutes, so passengers should plan for longer travel times. Additionally, our stops at the international terminal have been temporarily moved to the ground floor parking garage. If you have already purchased a ticket and wish to request a refund, please press two now to speak with a customer representative. For real-time updates on arrivals and departures, please visit our website. [Q74] What is the main purpose of the recorded message?

    Terjemahan

    Terima kasih kerana menghubungi perkhidmatan maklumat automatik Talian Bas Ulang-alik Ekspres Lapangan Terbang. Sila ambil maklum bahawa mulai esok, hari Isnin, kami akan beroperasi mengikut jadual yang telah diubah suai berikutan kerja penyelenggaraan berjadual di lebuh raya utama. Sepanjang tempoh ini, bas ulang-alik akan berlepas setiap tiga puluh minit, berbanding setiap lima belas minit sebelum ini, jadi penumpang dinasihatkan untuk merancang masa perjalanan yang lebih lama. Selain itu, hentian kami di terminal antarabangsa telah dipindahkan sementara ke garaj tempat letak kereta tingkat bawah. Jika anda telah membeli tiket dan ingin meminta bayaran balik, sila tekan dua sekarang untuk bercakap dengan wakil khidmat pelanggan. Untuk kemas kini masa nyata tentang ketibaan dan pelepasan, sila layari laman web kami.

  1. Soalan 75

    According to the message, what has been relocated?

    • AAn airport shuttle stop
    • BA ticket refund desk
    • CA highway construction site
    • DAn information kiosk
    Tunjukkan transkrip

    (Shared with Q74.) [Q75] According to the message, what has been relocated?

    Terjemahan

    (Dikongsi dengan S74.) [S75] Berdasarkan pesanan tersebut, apakah yang telah dipindahkan?

  1. Soalan 76

    Why are callers directed to press "two"?

    • ATo check real-time departure times
    • BTo get a refund on a ticket
    • CTo book a private taxi ride
    • DTo speak with a parking supervisor
    Tunjukkan transkrip

    (Shared with Q74.) [Q76] Why are callers directed to press "two"?

    Terjemahan

    (Dikongsi dengan S74.) [S76] Mengapakah pemanggil diminta menekan butang "dua"?

  1. Soalan 77

    What is the main purpose of the briefing?

    • ATo announce a new safety policy
    • BTo schedule a training seminar
    • CTo coordinate a maintenance project
    • DTo introduce a new team member
    Tunjukkan transkrip

    Good morning, team. Thanks for joining today's shift briefing. As you know, we are scheduled to perform routine maintenance on the building's central heating and cooling system today. The main compressor on the roof has been making some unusual noises, so we need to inspect it thoroughly before the summer heat begins. I have asked Hassan to lead the diagnostic tests on the upper levels. Please make sure to wear your safety helmets and harnesses while working on the roof. Also, we must complete this work by three o'clock this afternoon so that the office workers can return to their desks without any disruption. Let's get started. [Q77] What is the main purpose of the briefing?

    Terjemahan

    Selamat pagi, semua. Terima kasih kerana menyertai taklimat syif hari ini. Seperti yang anda tahu, kita dijadualkan untuk menjalankan penyelenggaraan rutin pada sistem pemanasan dan penyejukan pusat bangunan hari ini. Pemampat utama di atas bumbung telah mengeluarkan bunyi yang luar biasa, jadi kita perlu memeriksanya dengan teliti sebelum musim panas bermula. Saya telah meminta Hassan untuk mengetuai ujian diagnostik di tingkat atas. Sila pastikan anda memakai topi keledar keselamatan dan abah-abah keselamatan semasa bekerja di atas bumbung. Selain itu, kita mesti menyelesaikan kerja ini menjelang jam tiga petang ini supaya pekerja pejabat boleh kembali ke meja mereka tanpa sebarang gangguan. Mari kita mulakan.

  1. Soalan 78

    What does the speaker ask Hassan to do?

    • APurchase some replacement parts
    • BContact the office workers
    • CClean the roof area
    • DRun diagnostic tests on the equipment
    Tunjukkan transkrip

    (Shared with Q77.) [Q78] What does the speaker ask Hassan to do?

    Terjemahan

    (Dikongsi bersama Q77.) [Q78] Apakah yang diminta oleh penutur untuk Hassan lakukan?

  1. Soalan 79

    What is the deadline for completing the task?

    • ABy 3:00 P.M.
    • BBy 10:00 A.M.
    • CBy 12:00 P.M.
    • DBy 5:00 P.M.
    Tunjukkan transkrip

    (Shared with Q77.) [Q79] What is the deadline for completing the task?

    Terjemahan

    (Dikongsi dengan S77.) [S79] Apakah had masa untuk menyiapkan tugasan tersebut?

  1. Soalan 80

    What is the main purpose of the talk?

    • ATo announce a change in a meeting schedule
    • BTo provide details about a charity event
    • CTo recruit organizers for a company picnic
    • DTo discuss new safety guidelines in the lobby
    Tunjukkan transkrip

    Good morning, everyone. My name is Hassan, and before we wrap up our weekly staff meeting, I have a quick update regarding our annual charity food drive. As you know, our goal this year is to collect five hundred non-perishable food items for the local community center. Donation bins have already been set up near the main reception desk in the lobby, and we will be accepting contributions until Friday at four o'clock. We are currently looking for three volunteers who can help transport these donations on Saturday morning. If you are available and have a large vehicle, please send me an email by the end of today. [Q80] What is the main purpose of the talk?

    Terjemahan

    Selamat pagi, semua. Nama saya Hassan, dan sebelum kita mengakhiri mesyuarat mingguan kakitangan kita, saya mempunyai kemas kini ringkas mengenai program pengumpulan makanan amal tahunan kita. Seperti yang anda sedia maklum, matlamat kita pada tahun ini adalah untuk mengumpul lima ratus barangan makanan tidak mudah rosak untuk pusat komuniti tempatan. Tong sumbangan telah pun diletakkan berhampiran kaunter pertanyaan utama di lobi, dan kami akan menerima sumbangan sehingga hari Jumaat pada pukul empat petang. Kami kini sedang mencari tiga orang sukarelawan yang boleh membantu mengangkut sumbangan ini pada pagi Sabtu. Jika anda melapangkan masa dan mempunyai kenderaan yang besar, sila hantarkan e-mel kepada saya sebelum hari ini berakhir.

  1. Soalan 81

    According to Hassan, where should donations be placed?

    • AIn the break room kitchen
    • BOutside the conference hall
    • CNear the main reception desk
    • DNear the parking lot exit
    Tunjukkan transkrip

    (Shared with Q80.) [Q81] According to Hassan, where should donations be placed?

    Terjemahan

    (Dikongsi dengan Q80.) [Q81] Menurut Hassan, di manakah sumbangan patut diletakkan?

  1. Soalan 82

    What are volunteers asked to do on Saturday?

    • ASet up promotional banners
    • BClean the reception area
    • CRegister event participants
    • DDeliver collected items
    Tunjukkan transkrip

    (Shared with Q80.) [Q82] What are volunteers asked to do on Saturday?

    Terjemahan

    (Dikongsi dengan S80.) [S82] Apakah yang diminta untuk dilakukan oleh sukarelawan pada hari Sabtu?

  1. Soalan 83

    What is the main purpose of the announcement?

    • ATo announce a deadline extension
    • BTo introduce a new HR staff member
    • CTo explain a new hiring policy
    • DTo schedule a software training session
    Tunjukkan transkrip

    Attention all staff, this is Aisha from the Human Resources department. As you know, our annual performance self-evaluations were originally due by five o'clock this afternoon. However, several employees reported experiencing technical difficulties with the online evaluation portal earlier today. Because of these software issues, we have decided to extend the submission deadline until Friday at noon. If you still encounter any errors while uploading your files, please contact the IT support team immediately. Thank you for your cooperation as we work to resolve this matter. [Q83] What is the main purpose of the announcement?

    Terjemahan

    Perhatian kepada semua kakitangan, ini ialah Aisha dari Jabatan Sumber Manusia. Seperti yang anda sedia maklum, penilaian kendiri prestasi tahunan kita sepatutnya dihantar selewat-lewatnya pada pukul lima petang ini. Walau bagaimanapun, beberapa kakitangan melaporkan mengalami masalah teknikal dengan portal penilaian dalam talian awal hari ini. Disebabkan masalah perisian ini, kami telah memutuskan untuk melanjutkan tarikh akhir penghantaran sehingga hari Jumaat pada waktu tengah hari. Jika anda masih menghadapi sebarang ralat semasa memuat naik fail anda, sila hubungi pasukan sokongan IT dengan segera. Terima kasih atas kerjasama anda sedang kami berusaha untuk menyelesaikan masalah ini.

  1. Soalan 84

    Why was the schedule modified?

    • AA department manager requested more time
    • BA system experienced technical problems
    • CA company budget was updated
    • DAn office building lost electricity
    Tunjukkan transkrip

    (Shared with Q83.) [Q84] Why was the schedule modified?

    Terjemahan

    (Dikongsi dengan S83.) [S84] Mengapakah jadual itu dipinda?

  1. Soalan 85

    What does the speaker recommend doing if issues persist?

    • AEmail the completed forms directly to Aisha
    • BSpeak with an immediate supervisor
    • CReach out to the IT department
    • DWait for a confirmation message
    Tunjukkan transkrip

    (Shared with Q83.) [Q85] What does the speaker recommend doing if issues persist?

    Terjemahan

    (Dikongsi dengan S83.) [S85] Apakah yang disyorkan oleh penceramah sekiranya masalah berterusan?

  1. Soalan 86

    What is being advertised?

    • AA shipping carrier service
    • BAn office renovation company
    • CAn accounting software package
    • DA digital ordering platform
    Tunjukkan transkrip

    Are you tired of spending hours managing your business's purchase orders and invoices? At Apex Supply, we have launched our new digital catalog and ordering application to make your purchasing seamless. With our new platform, you can place orders, track shipments in real time, and request refunds with just a few clicks. Best of all, if you sign up for an account by the end of this week, you will receive a fifteen percent discount on your first three orders. To register, simply visit our website at apexsupply.com and click on the 'New Account' button. Streamline your procurement process with Apex Supply today. [Q86] What is being advertised?

    Terjemahan

    Adakah anda bosan meluangkan masa berjam-jam menguruskan pesanan pembelian dan invois perniagaan anda? Di Apex Supply, kami telah melancarkan katalog digital dan aplikasi pesanan baharu kami untuk menjadikan pembelian anda lebih lancar. Dengan platform baharu kami, anda boleh membuat pesanan, menjejaki penghantaran dalam masa nyata, dan meminta bayaran balik dengan hanya beberapa klik. Lebih menarik lagi, jika anda mendaftar akaun sebelum hujung minggu ini, anda akan menerima diskaun sebanyak lima belas peratus untuk tiga pesanan pertama anda. Untuk mendaftar, sila layari laman web kami di apexsupply.com dan klik pada butang 'New Account'. Permudahkan proses perolehan anda dengan Apex Supply hari ini.

  1. Soalan 87

    According to the speaker, how can listeners get a discount?

    • ABy registering for an account this week
    • BBy purchasing a yearly subscription
    • CBy referring another business
    • DBy writing a product review
    Tunjukkan transkrip

    (Shared with Q86.) [Q87] According to the speaker, how can listeners get a discount?

    Terjemahan

    Menurut penceramah, bagaimanakah pendengar boleh mendapatkan diskaun?

  1. Soalan 88

    What are listeners instructed to do on the website?

    • ADownload a product catalog
    • BClick on a button to sign up
    • CChat with a customer representative
    • DSubmit a refund request
    Tunjukkan transkrip

    (Shared with Q86.) [Q88] What are listeners instructed to do on the website?

    Terjemahan

    (Dikongsi dengan S86.) [S88] Apakah yang diarahkan kepada pendengar untuk lakukan di laman web tersebut?

  1. Soalan 89

    Where is the talk most likely taking place?

    • AAt an office supply store
    • BAt a landscaping company
    • CAt a resort
    • DAt an art gallery
    Tunjukkan transkrip

    Welcome to the Grand Harbor Resort; my name is Carmen, and I will be guiding you through our event facilities today. We are currently standing in the main ballroom, which was completely renovated last month to install state-of-the-art audiovisual equipment. As we walk down the hallway to your left, you will see our outdoor terrace, which is a popular spot for evening receptions. Please note that we are currently updating the landscaping there, so some areas are temporarily blocked off. After our tour, we will gather in the dining hall where our head chef has prepared some complimentary refreshments for you to sample. If you have any questions about booking a date for your upcoming corporate retreat, please feel free to ask me at that time. [Q89] Where is the talk most likely taking place?

    Terjemahan

    Selamat datang ke Grand Harbor Resort; nama saya Carmen, dan saya akan membimbing anda melawat kemudahan acara kami hari ini. Kami kini sedang berdiri di dewan utama, yang telah diubah suai sepenuhnya bulan lepas untuk memasang peralatan audiovisual yang serba canggih. Sambil kita berjalan menyusuri koridor di sebelah kiri anda, anda akan melihat teres luar kami, yang merupakan tempat popular untuk majlis resepsi malam. Sila ambil perhatian bahawa kami sedang mengemas kini landskap di sana, jadi beberapa kawasan ditutup buat sementara waktu. Selepas lawatan kita, kita akan berkumpul di dewan makan di mana ketua cef kami telah menyediakan beberapa hidangan ringan percuma untuk anda rasa. Jika anda mempunyai sebarang soalan tentang tempahan tarikh untuk retreat korporat anda yang akan datang, sila tanya saya pada masa itu.

  1. Soalan 90

    According to the speaker, what is currently happening at the outdoor terrace?

    • AA private reception is being held
    • BNew audiovisual equipment is being installed
    • CSome tables are being repaired
    • DThe landscaping is being updated
    Tunjukkan transkrip

    (Shared with Q89.) [Q90] According to the speaker, what is currently happening at the outdoor terrace?

    Terjemahan

    (Dikongsi dengan S89.) [S90] Menurut penutur, apakah yang sedang berlaku di teres luar pada masa ini?

  1. Soalan 91

    What are the listeners invited to do after the tour?

    • ATry some food and drinks
    • BBook a date for a meeting
    • CMeet with the head chef
    • DWatch a short video
    Tunjukkan transkrip

    (Shared with Q89.) [Q91] What are the listeners invited to do after the tour?

    Terjemahan

    (Berkongsi dengan S89.) [S91] Apakah yang para pendengar dijemput lakukan selepas lawatan tersebut?

  1. Soalan 92

    What is the main purpose of the broadcast?

    • ATo announce a delay in a construction project
    • BTo inform travelers about transportation changes
    • CTo advertise a new shuttle service to the airport
    • DTo report on weather conditions affecting flights
    Tunjukkan transkrip

    Good morning, you're listening to City Transit Update, and I'm Tariq. Commuters heading to the metropolitan airport this week should prepare for significant route adjustments. Starting tomorrow, the highway department is closing two lanes on the East Expressway to carry out extensive bridge repairs. This is not going to be a quick fix. Consequently, the Airport Express shuttle will be diverted to the coastal highway, which is expected to add at least twenty minutes to your journey. Please look at the updated departures monitor on our screen to see how your regular route is affected. We highly recommend booking a seat on an earlier shuttle than usual to ensure you clear airport security in time for your flights. [Q92] What is the main purpose of the broadcast?

    Terjemahan

    Selamat pagi, anda sedang mendengar Kemas Kini Transit Bandar, dan saya Tariq. Para pengguna yang menuju ke lapangan terbang metropolitan minggu ini perlu bersedia untuk pelarasan laluan yang ketara. Bermula esok, jabatan lebuh raya akan menutup dua lorong di Lebuhraya Timur untuk menjalankan kerja-kerja pembaikan jambatan yang menyeluruh. Ini bukanlah satu pembaikan yang cepat. Akibatnya, perkhidmatan ulang-alik Airport Express akan dilencongkan ke lebuh raya pantai, yang dijangka menambah sekurang-kurangnya dua puluh minit kepada perjalanan anda. Sila lihat skrin paparan berlepas yang dikemas kini pada skrin kami untuk melihat bagaimana laluan biasa anda terjejas. Kami amat mengesyorkan anda menempah tempat duduk untuk perkhidmatan ulang-alik yang lebih awal daripada biasa bagi memastikan anda melepasi pemeriksaan keselamatan lapangan terbang tepat pada masanya untuk penerbangan anda.

  1. Soalan 93

    What does Tariq mean when he says, "This is not going to be a quick fix"?

    • AThe city budget cannot cover the maintenance costs
    • BA shuttle bus requires mechanical repairs
    • CThe repair work will take a significant amount of time
    • DThe detour route has not been fully planned
    Tunjukkan transkrip

    (Shared with Q92.) [Q93] What does Tariq mean when he says, "This is not going to be a quick fix"?

    Terjemahan

    (Dikongsi dengan Q92.) [Q93] Apakah yang dimaksudkan oleh Tariq apabila dia berkata, "This is not going to be a quick fix"?

  1. Soalan 94

    Soalan 94

    Look at the graphic. Which route is the speaker referring to when discussing the detour?

    • ARoute 102
    • BRoute 103
    • CRoute 104
    • DRoute 101
    Tunjukkan transkrip

    (Shared with Q92.) [Q94] Look at the graphic. Which route is the speaker referring to when discussing the detour?

    Terjemahan

    (Dikongsi dengan S92.) [S94] Lihat pada grafik. Laluan manakah yang dirujuk oleh jurucakap semasa membincangkan laluan lencongan?

  1. Soalan 95

    Why is Tariq calling?

    • ATo postpone a scheduled maintenance visit
    • BTo request payment for a delivered item
    • CTo report a malfunction in an office heater
    • DTo offer a discount on a service contract
    Tunjukkan transkrip

    Hello, Carmen, this is Tariq calling from Northern Air Solutions regarding the maintenance on your office building's heating system. Although we had scheduled the replacement of the main compressor for tomorrow morning, the manufacturer just informed me that the specialized parts are still held up at the regional shipping depot. Since we cannot proceed without these components, I have to push back our service appointment to Friday afternoon. I know how cold it's supposed to get this week. Therefore, I have arranged for our team to bring over several high-capacity temporary space heaters by this afternoon at no extra charge. Please call me back at your earliest convenience to let me know if someone will be there to sign for the delivery of those heaters. [Q95] Why is Tariq calling?

    Terjemahan

    Hello, Carmen, saya Tariq dari Northern Air Solutions yang menelefon berkenaan dengan penyelenggaraan sistem pemanas bangunan pejabat anda. Walaupun kami telah menjadualkan penggantian pemampat utama pada pagi esok, pihak pengilang baru sahaja memaklumkan saya bahawa alat ganti khas tersebut masih tertahan di depoh penghantaran serantau. Memandangkan kami tidak dapat meneruskannya tanpa komponen-komponen ini, saya terpaksa menangguhkan janji temu perkhidmatan kami ke petang Jumaat. Saya tahu betapa sejuknya cuaca minggu ini. Oleh itu, saya telah mengatur agar pasukan kami membawa beberapa pemanas ruang sementara berkapasiti tinggi menjelang petang ini tanpa sebarang caj tambahan. Sila hubungi saya kembali secepat mungkin untuk memaklumkan sama ada akan ada sesiapa di sana untuk menandatangani penerimaan penghantaran pemanas tersebut.

  1. Soalan 96

    What does Tariq mean when he says, "I know how cold it's supposed to get this week"?

    • AHe wants to justify why the maintenance fees are so high.
    • BHe is explaining the reason for offering temporary heating units.
    • CHe is suggesting that the client work from a different office.
    • DHe hopes the client will purchase a more powerful furnace.
    Tunjukkan transkrip

    (Shared with Q95.) [Q96] What does Tariq mean when he says, "I know how cold it's supposed to get this week"?

    Terjemahan

    (Dikongsi dengan S95.) [S96] Apakah maksud Tariq apabila dia berkata, "I know how cold it's supposed to get this week"?

  1. Soalan 97

    What does Tariq ask Carmen to do?

    • AContact the manufacturer to track a shipment
    • BReschedule a meeting with the installation team
    • CConfirm if an employee is available to receive a delivery
    • DSend an invoice to the service department
    Tunjukkan transkrip

    (Shared with Q95.) [Q97] What does Tariq ask Carmen to do?

    Terjemahan

    (Dikongsi dengan S95.) [S97] Apakah yang Tariq minta Carmen lakukan?

  1. Soalan 98

    What is the main purpose of the recorded message?

    • ATo announce a change in an event's location
    • BTo recruit volunteers for a fundraiser
    • CTo advertise a new product launch
    • DTo provide information about a charity event
    Tunjukkan transkrip

    Thank you for calling the hotline for the tenth annual Hope Benefit Gala, sponsored by Zenith Corporation. Please note that due to unprecedented demand, we have already reached full capacity for the main banquet hall. We really wanted to accommodate everyone this year. However, you can still support our charity drive by purchasing tickets for the balcony seating, which includes access to the silent auction starting at six p.m. To secure these remaining seats, please visit our corporate website before Thursday at noon, as online registration will close promptly at that time. If you are an event volunteer, please press one now to be connected directly with our volunteer coordinator, Sofia, who can provide your shift assignments. [Q98] What is the main purpose of the recorded message?

    Terjemahan

    Terima kasih kerana menghubungi talian penting untuk Gala Kebajikan Hope tahunan kesepuluh, tajaan Zenith Corporation. Sila ambil perhatian bahawa disebabkan oleh sambutan yang luar biasa, dewan banket utama kami telah pun mencapai kapasiti penuh. Kami amat berharap dapat menerima semua orang pada tahun ini. Walau bagaimanapun, anda masih boleh menyokong usaha kebajikan kami dengan membeli tiket untuk tempat duduk balkoni, yang termasuk akses ke lelongan senyap bermula pada jam enam petang. Untuk mendapatkan baki tempat duduk ini, sila layari laman web korporat kami sebelum hari Khamis tengah hari, kerana pendaftaran dalam talian akan ditutup tepat pada waktu tersebut. Sekiranya anda ialah sukarelawan acara, sila tekan satu sekarang untuk disambungkan terus dengan penyelaras sukarelawan kami, Sofia, yang akan memberikan tugasan syif anda.

  1. Soalan 99

    What does the speaker mean when she says, "We really wanted to accommodate everyone this year"?

    • AShe regrets that some tickets are sold out
    • BShe is disappointed that the venue was changed
    • CShe hopes more people will sign up to volunteer
    • DShe wants to expand the size of the banquet hall
    Tunjukkan transkrip

    (Shared with Q98.) [Q99] What does the speaker mean when she says, "We really wanted to accommodate everyone this year"?

    Terjemahan

    (Dikongsi dengan S98.) [S99] Apakah maksud penutur apabila beliau berkata, "We really wanted to accommodate everyone this year"?

  1. Soalan 100

    According to the speaker, what should listeners do by Thursday at noon?

    • ASubmit a volunteer application
    • BRegister for the event online
    • CContact the coordinator, Sofia
    • DPay for silent auction items
    Tunjukkan transkrip

    (Shared with Q98.) [Q100] According to the speaker, what should listeners do by Thursday at noon?

    Terjemahan

    (Dikongsi dengan S98.) [S100] Menurut penceramah, apakah yang patut dilakukan oleh pendengar menjelang tengah hari Khamis?

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