TOEIC · Pendengaran · 100 soalan

Ujian Latihan TOEIC Pendengaran 1

Ujian percubaan penuh bahagian pendengaran dan bacaan yang asli, berdasarkan format TOEIC yang diterbitkan, dengan campuran soalan mudah dan sukar seperti ujian sebenar.

Ini ialah ujian latihan asli yang ditulis oleh Loopy berdasarkan format yang diterbitkan. Ia bukan ujian rasmi ETS.

TOEIC® dan TOEFL® ialah tanda dagangan berdaftar ETS. IELTS dimiliki bersama oleh British Council, IDP dan Cambridge English. Ujian latihan Loopy dihasilkan sendiri dan tidak bergabung dengan atau disokong oleh organisasi-organisasi ini.

Audio ujian penuh

Part 1: Photographs

  1. Soalan 1

    Soalan 1
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) A woman is handing a card to a man. (B) A man is writing on a whiteboard. (C) A woman is typing on a keyboard. (D) A man is putting on a safety helmet.

    Terjemahan

    Lihat gambar ini. (A) Seorang wanita sedang menyerahkan sekeping kad kepada seorang lelaki. (B) Seorang lelaki sedang menulis pada papan putih. (C) Seorang wanita sedang menaip pada papan kekunci. (D) Seorang lelaki sedang memakai topi keledar keselamatan.

  1. Soalan 2

    Soalan 2
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) A worker is opening a delivery truck. (B) A worker is scanning a cardboard box. (C) A worker is writing on a paper invoice. (D) A worker is cleaning the service counter.

    Terjemahan

    Lihat gambar ini. (A) Seorang pekerja sedang membuka trak penghantaran. (B) Seorang pekerja sedang mengimbas kotak kadbod. (C) Seorang pekerja sedang menulis pada invois kertas. (D) Seorang pekerja sedang membersihkan kaunter perkhidmatan.

  1. Soalan 3

    Soalan 3
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) He is sweeping the kitchen floor. (B) He is washing some dishes. (C) He is putting a plate on a table. (D) He is writing on a notepad.

    Terjemahan

    Lihat gambar tersebut. (A) Dia sedang menyapu lantai dapur. (B) Dia sedang mencuci pinggan mangkuk. (C) Dia sedang meletakkan pinggan di atas meja. (D) Dia sedang menulis di atas pad nota.

  1. Soalan 4

    Soalan 4
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) A passenger is boarding an airplane. (B) Some packages are being loaded into a truck. (C) A computer monitor is being mounted on a wall. (D) A piece of luggage is being placed on a scale.

    Terjemahan

    Lihat gambar tersebut. (A) Seorang penumpang sedang menaiki kapal terbang. (B) Beberapa bungkusan sedang dimuatkan ke dalam lori. (C) Sebuah monitor komputer sedang dipasang pada dinding. (D) Sebuah beg bagasi sedang diletakkan di atas alat penimbang.

  1. Soalan 5

    Soalan 5
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) He is repairing an air conditioner. (B) He is painting the ladder. (C) He is cleaning the floor. (D) He is writing on a wall.

    Terjemahan

    Lihat pada gambar. (A) Dia sedang membaiki pendingin hawa. (B) Dia sedang mengecat tangga. (C) Dia sedang membersihkan lantai. (D) Dia sedang menulis pada dinding.

  1. Soalan 6

    Soalan 6
    • A
    • B
    • C
    • D
    Tunjukkan transkrip

    Look at the picture. (A) Some instruments are being polished by the workers. (B) Some musicians are playing on an outdoor stage. (C) A performer is adjusting a microphone stand on the stage. (D) The audience members are exiting the performance area.

    Terjemahan

    Lihat pada gambar. (A) Beberapa alat muzik sedang digilap oleh pekerja. (B) Beberapa orang pemuzik sedang bermain di atas pentas terbuka. (C) Seorang penghibur sedang melaraskan kaki mikrofon di atas pentas. (D) Para penonton sedang keluar dari kawasan persembahan.

Part 2: Question–Response

  1. Soalan 7

    • A
    • B
    • C
    Tunjukkan transkrip

    Where should I submit my job application? (A) To the human resources department. (B) For a marketing assistant job. (C) By five o'clock this afternoon.

    Terjemahan

    Soalan: Di manakah harus saya menyerahkan permohonan kerja saya? (A) Kepada jabatan sumber manusia. (B) Untuk jawatan pembantu pemasaran. (C) Sebelum pukul lima petang ini.

  1. Soalan 8

    • A
    • B
    • C
    Tunjukkan transkrip

    When will the new catalog arrive? (A) At the main office. (B) Late next Tuesday. (C) For the new catalog.

    Terjemahan

    Bilakah katalog baharu itu akan tiba? (A) Di pejabat utama. (B) Lewat Selasa depan. (C) Untuk katalog baharu itu.

  1. Soalan 9

    • A
    • B
    • C
    Tunjukkan transkrip

    Who is taking the dinner reservations? (A) At the main entrance. (B) I had a wonderful dinner. (C) Our restaurant manager, Aisha.

    Terjemahan

    Siapakah yang mengambil tempahan makan malam? (A) Di pintu masuk utama. (B) Saya menikmati makan malam yang sangat baik. (C) Pengurus restoran kami, Aisha.

  1. Soalan 10

    • A
    • B
    • C
    Tunjukkan transkrip

    What gate does our flight leave from? (A) From gate fifteen. (B) At three o'clock. (C) Yes, a direct flight.

    Terjemahan

    Soalan: Penerbangan kita berlepas dari pintu mana? (A) Dari pintu lima belas. (B) Pada pukul tiga. (C) Ya, penerbangan terus.

  1. Soalan 11

    • A
    • B
    • C
    Tunjukkan transkrip

    Did you call the technician to fix the heater? (A) No, it is a very modern heater. (B) Yes, she will arrive this afternoon. (C) In the main office.

    Terjemahan

    Soalan: Adakah anda sudah menghubungi juruteknik untuk membaiki pemanas itu? (A) Tidak, ia sebuah pemanas yang sangat moden. (B) Ya, dia akan tiba petang ini. (C) Di pejabat utama.

  1. Soalan 12

    • A
    • B
    • C
    Tunjukkan transkrip

    Why are we hosting the retirement party? (A) At the retirement center. (B) Our department manager, Tomas. (C) To celebrate Sofia's long career.

    Terjemahan

    Mengapakah kita menganjurkan majlis persaraan ini? (A) Di pusat persaraan. (B) Pengurus jabatan kami, Tomas. (C) Untuk meraikan kerjaya Sofia yang panjang.

  1. Soalan 13

    • A
    • B
    • C
    Tunjukkan transkrip

    Have you signed the contract for the new job? (A) Yes, I signed it yesterday. (B) In the main office. (C) The sign is on the door.

    Terjemahan

    Sudahkah anda menandatangani kontrak untuk pekerjaan baharu itu? (A) Ya, saya telah menandatanganinya semalam. (B) Di pejabat utama. (C) Papan tanda itu ada di pintu.

  1. Soalan 14

    • A
    • B
    • C
    Tunjukkan transkrip

    How can I track my order? (A) At the main warehouse. (B) Use the number in your email. (C) I will order the blue one.

    Terjemahan

    Bagaimanakah saya boleh menjejaki pesanan saya? (A) Di gudang utama. (B) Gunakan nombor dalam e-mel anda. (C) Saya akan memesan yang berwarna biru.

  1. Soalan 15

    • A
    • B
    • C
    Tunjukkan transkrip

    Where can I leave my luggage? (A) Yes, you can leave now. (B) At two o'clock this afternoon. (C) At the front desk.

    Terjemahan

    Di manakah saya boleh meninggalkan bagasi saya? (A) Ya, anda boleh beredar sekarang. (B) Pada pukul dua petang ini. (C) Di kaunter hadapan.

  1. Soalan 16

    • A
    • B
    • C
    Tunjukkan transkrip

    When is the next bus to the airport? (A) In fifteen minutes. (B) At the main terminal. (C) For the bus driver.

    Terjemahan

    Bilakah bas seterusnya ke lapangan terbang? (A) Dalam masa lima belas minit. (B) Di terminal utama. (C) Untuk pemandu bas.

  1. Soalan 17

    • A
    • B
    • C
    Tunjukkan transkrip

    Who is scheduled to inspect the heating system today? (A) Yes, it gets cold in the winter. (B) Mr. Rajiv from the maintenance firm. (C) To inspect the broken thermostat.

    Terjemahan

    Siapakah yang dijadualkan untuk memeriksa sistem pemanas hari ini? (A) Ya, keadaan menjadi sejuk pada musim sejuk. (B) Encik Rajiv dari syarikat penyelenggaraan. (C) Untuk memeriksa termostat yang rosak.

  1. Soalan 18

    • A
    • B
    • C
    Tunjukkan transkrip

    What did you purchase for the retirement celebration? (A) In the main banquet hall upstairs. (B) I plan to retire next month. (C) A signed card and some gift certificates.

    Terjemahan

    Soalan: Apakah yang anda beli untuk majlis persaraan itu? (A) Di dewan banket utama di tingkat atas. (B) Saya bercadang untuk bersara bulan depan. (C) Kad ucapan yang ditandatangani dan beberapa baucar hadiah.

  1. Soalan 19

    • A
    • B
    • C
    Tunjukkan transkrip

    Why are we hiring another assistant for the design team? (A) Because our project workload has doubled. (B) In the human resources office. (C) No, I didn't design those brochures.

    Terjemahan

    Mengapakah kita mengambil seorang lagi pembantu untuk pasukan reka bentuk? (A) Kerana beban kerja projek kita telah meningkat dua kali ganda. (B) Di pejabat sumber manusia. (C) Tidak, saya tidak mereka brosur tersebut.

  1. Soalan 20

    • A
    • B
    • C
    Tunjukkan transkrip

    This invoice includes the shipping discount, doesn't it? (A) To the accounting department upstairs. (B) Yes, I deducted it from the total. (C) No, we don't have that shipping box.

    Terjemahan

    Invois ini termasuk diskaun penghantaran, bukan? (A) Ke jabatan perakaunan di tingkat atas. (B) Ya, saya telah menolaknya daripada jumlah keseluruhan. (C) Tidak, kami tidak mempunyai kotak penghantaran itu.

  1. Soalan 21

    • A
    • B
    • C
    Tunjukkan transkrip

    The catering company delivered the extra tables, didn't they? (A) No, please put them on the table. (B) At around seven o'clock last night. (C) Yes, I saw them by the back entrance.

    Terjemahan

    Syarikat katering telah menghantar meja tambahan tersebut, bukan? (A) Tidak, sila letakkannya di atas meja. (B) Kira-kira pukul tujuh malam semalam. (C) Ya, saya nampak meja-meja tersebut di pintu masuk belakang.

  1. Soalan 22

    • A
    • B
    • C
    Tunjukkan transkrip

    Should we take the express train to the airport, or would you prefer to call a taxi? (A) The train is much faster during rush hour. (B) At terminal two, next to the gate. (C) Actually, I already sent the training schedule.

    Terjemahan

    Patutkah kita menaiki kereta api ekspres ke lapangan terbang, atau adakah anda lebih suka memanggil teksi? (A) Kereta api jauh lebih cepat semasa waktu puncak. (B) Di terminal dua, bersebelahan dengan pintu. (C) Sebenarnya, saya sudah menghantar jadual latihan.

  1. Soalan 23

    • A
    • B
    • C
    Tunjukkan transkrip

    Do you want to fix the heating system yourself, or would you prefer to call a technician? (A) About twice a year. (B) I think it's safer to hire a specialist. (C) Yes, the heating system is very old.

    Terjemahan

    Adakah anda mahu membaiki sistem pemanas itu sendiri, atau adakah anda lebih suka memanggil juruteknik? (A) Kira-kira dua kali setahun. (B) Saya rasa lebih selamat untuk mengupah pakar. (C) Ya, sistem pemanas itu sudah sangat lama.

  1. Soalan 24

    • A
    • B
    • C
    Tunjukkan transkrip

    Have you submitted your donation for the holiday charity drive yet? (A) At the community center down the street. (B) Yes, it was a very relaxing holiday. (C) I dropped off a box of books this morning.

    Terjemahan

    Sudahkah anda menyerahkan sumbangan untuk kempen amal sempena cuti itu? (A) Di pusat komuniti di hujung jalan itu. (B) Ya, ia adalah percutian yang sangat menenangkan. (C) Saya telah menghantar sekotak buku pagi tadi.

  1. Soalan 25

    • A
    • B
    • C
    Tunjukkan transkrip

    We need someone to conduct the office tour for the new recruits tomorrow. (A) I can free up my morning schedule. (B) At nine o'clock in the main lobby. (C) Actually, I haven't toured the building yet.

    Terjemahan

    Kami memerlukan seseorang untuk mengendalikan lawatan pejabat bagi pekerja baharu esok. (A) Saya boleh mengosongkan jadual pagi saya. (B) Pada pukul sembilan di lobi utama. (C) Sebenarnya, saya belum pernah melawat bangunan ini lagi.

  1. Soalan 26

    • A
    • B
    • C
    Tunjukkan transkrip

    The supplier said this discount coupon expired yesterday. (A) It was about fifteen percent off. (B) But we just received the offer today. (C) Yes, they are our main supplier.

    Terjemahan

    Pembekal berkata kupon diskaun ini telah tamat tempoh semalam. (A) Diskaunnya adalah sekitar lima belas peratus. (B) Tetapi kita baru sahaja menerima tawaran itu hari ini. (C) Ya, mereka ialah pembekal utama kami.

  1. Soalan 27

    • A
    • B
    • C
    Tunjukkan transkrip

    The catering company already delivered the extra tables, didn't they? (A) To the conference room on the second floor. (B) A table for four near the window, please. (C) Actually, they're already set up in the dining hall.

    Terjemahan

    Syarikat katering sudah menghantar meja-meja tambahan itu, bukan? (A) Ke bilik persidangan di tingkat dua. (B) Meja untuk empat orang berhampiran tingkap, sila. (C) Sebenarnya, meja-meja itu sudah pun disusun di dewan makan.

  1. Soalan 28

    • A
    • B
    • C
    Tunjukkan transkrip

    Are we going to ship these urgent customs documents via the overnight courier, or should I arrange for a local messenger to deliver them directly? (A) The client needs them immediately, so please call the local agency. (B) To the central office near the main customs gate. (C) Yes, the courier is scheduled to ship them tomorrow.

    Terjemahan

    Adakah kita akan menghantar dokumen kastam yang segera ini melalui kurier semalaman, atau patutkah saya menguruskan penghantar tempatan untuk menghantarnya secara terus? (A) Pelanggan memerlukannya dengan segera, jadi sila hubungi agensi tempatan. (B) Ke pejabat pusat berhampiran pintu masuk utama kastam. (C) Ya, kurier dijadualkan untuk menghantarnya esok.

  1. Soalan 29

    • A
    • B
    • C
    Tunjukkan transkrip

    Haven't you already looked into getting the ventilation system serviced before the summer heat wave hits? (A) Yes, the service at that restaurant was exceptional. (B) I scheduled an inspection, but the earliest opening they had was next Thursday. (C) By calling the hotline printed on the back of the unit.

    Terjemahan

    Bukankah anda sudah menyemak tentang servis sistem pengudaraan sebelum gelombang haba musim panas melanda? (A) Ya, perkhidmatan di restoran itu memang luar biasa. (B) Saya telah menjadualkan pemeriksaan, tetapi slot terawal yang mereka ada adalah pada hari Khamis depan. (C) Dengan menghubungi talian bantuan yang tertera di bahagian belakang unit tersebut.

  1. Soalan 30

    • A
    • B
    • C
    Tunjukkan transkrip

    I'm worried we won't bring in enough donations for the charity drive unless we extend the deadline. (A) I can show you where to donate your old office furniture. (B) Usually, we set it for the first week of October. (C) Actually, a major sponsor just offered to match whatever we raise.

    Terjemahan

    Saya risau kita tidak akan mendapat sumbangan yang mencukupi untuk kempen amal ini melainkan kita melanjutkan tarikh tutup. (A) Saya boleh tunjukkan kepada anda di mana anda boleh menderma perabot pejabat lama anda. (B) Biasanya, kami menetapkannya pada minggu pertama bulan Oktober. (C) Sebenarnya, penaja utama baru sahaja menawarkan untuk menyamai apa-apa sahaja jumlah sumbangan yang kita berjaya kumpulkan.

  1. Soalan 31

    • A
    • B
    • C
    Tunjukkan transkrip

    Since we are short-staffed this month, we might have to push back the mid-year performance reviews. (A) But the board needs those evaluations before they approve the promotions. (B) I read a very favorable review of our new product online yesterday. (C) Right after the marketing director finishes presenting the annual budget.

    Terjemahan

    Pernyataan: Oleh kerana kita kekurangan kakitangan bulan ini, kita mungkin terpaksa menangguhkan penilaian prestasi pertengahan tahun. (A) Tetapi lembaga pengarah memerlukan penilaian tersebut sebelum mereka meluluskan kenaikan pangkat. (B) Saya ada membaca ulasan yang sangat positif tentang produk baharu kita secara dalam talian semalam. (C) Sejurus selepas pengarah pemasaran selesai membentangkan belanjawan tahunan.

Part 3: Conversations

  1. Soalan 32

    What is the main purpose of the phone call?

    • ATo inquire about a price discrepancy
    • BTo report a damaged shipment
    • CTo request a product demonstration
    • DTo cancel a monthly subscription
    Tunjukkan transkrip

    A: Hi Tomas, this is Aisha from Apex Consulting. I'm calling about the invoice we received yesterday for our bulk paper order. B: Hi Aisha. Is there an issue with the delivery, or was something missing from the shipment? A: No, the delivery was fine. However, the unit price listed on the invoice is ten percent higher than the price in your current spring catalog. B: Ah, I see. Our manufacturing costs went up, so our supplier raised prices across all paper products last month. The catalog you have might be slightly outdated. A: But we submitted our purchase order before the new price list was sent out. We were expecting the original rate. B: You're absolutely right. Since your order was placed before the change took effect, I will issue a revised invoice with the discount. I'll email it to you by this afternoon. A: Thank you, Tomas. I appreciate your help with this. B: No problem at all. I'll also make sure a copy of our updated catalog is sent to your office. [Q32] What is the main purpose of the phone call?

    Terjemahan

    A: Hai Tomas, saya Aisha dari Apex Consulting. Saya menghubungi anda mengenai invois yang kami terima semalam untuk pesanan pukal kertas kami. B: Hai Aisha. Adakah terdapat sebarang masalah dengan penghantaran, atau ada barang yang hilang daripada penghantaran tersebut? A: Tidak, penghantaran tiada masalah. Walau bagaimanapun, harga seunit yang dinyatakan dalam invois adalah sepuluh peratus lebih tinggi daripada harga dalam katalog musim bunga semasa anda. B: Oh, begitu. Kos pembuatan kami telah meningkat, jadi pembekal kami telah menaikkan harga untuk semua produk kertas pada bulan lepas. Katalog yang anda ada mungkin sudah agak ketinggalan zaman. A: Tetapi kami telah menghantar pesanan pembelian kami sebelum senarai harga baharu dihantar. Kami menjangkakan kadar asal. B: Anda sememangnya betul. Memandangkan pesanan anda dibuat sebelum perubahan tersebut berkuat kuasa, saya akan mengeluarkan invois yang telah dipinda dengan diskaun tersebut. Saya akan menghantarnya melalui e-mel kepada anda petang ini. A: Terima kasih, Tomas. Saya amat menghargai bantuan anda dalam perkara ini. B: Sama-sama. Saya juga akan memastikan salinan katalog kami yang dikemas kini dihantar ke pejabat anda.

  1. Soalan 33

    According to Tomas, why did the prices change?

    • AShipping fees went up
    • BManufacturing costs increased
    • CA promotional period ended
    • DA tax rate was adjusted
    Tunjukkan transkrip

    (Shared with Q32.) [Q33] According to Tomas, why did the prices change?

    Terjemahan

    (Berkongsi dengan S32.) [S33] Menurut Tomas, mengapakah harga tersebut berubah?

  1. Soalan 34

    What does Tomas promise to do?

    • ADeliver some samples in person
    • BExtend a warranty period
    • CSend a corrected invoice
    • DRecommend a different supplier
    Tunjukkan transkrip

    (Shared with Q32.) [Q34] What does Tomas promise to do?

    Terjemahan

    (Dikongsi dengan Q32.) [Q34] Apakah yang Tomas berjanji untuk lakukan?

  1. Soalan 35

    Why is the room not ready for the woman?

    • AThe cleaning staff is on strike.
    • BThe room is being renovated.
    • CThere was a double booking.
    • DA previous guest departed late.
    Tunjukkan transkrip

    A: Welcome to the Grand Plaza Hotel. How can I help you today? B: Hello, my name is Carmen Lopez. I have a reservation for a deluxe queen room. A: Let me check that for you, Ms. Lopez... Ah, yes, I see it. However, the previous guest checked out late, so our housekeeping staff is still preparing the room. B: Oh, I see. My business meeting starts in two hours, and I was hoping to freshen up first. A: I understand, and I apologize for the inconvenience. It should be ready in about thirty minutes. In the meantime, we can keep your bags here, and here is a voucher for a complimentary beverage at our lobby café. B: That is very kind. I'll head over to the café now. Can you notify me when the room is ready? A: Certainly. I'll walk over and find you in the café as soon as the keys are ready. [Q35] Why is the room not ready for the woman?

    Terjemahan

    A: Selamat datang ke Hotel Grand Plaza. Ada apa-apa yang boleh saya bantu hari ini? B: Helo, nama saya Carmen Lopez. Saya ada membuat tempahan untuk bilik queen deluxe. A: Biar saya semak untuk anda, Cik Lopez... Ah, ya, saya menemuinya. Bagaimanapun, tetamu sebelum ini mendaftar keluar lambat, jadi kakitangan pembersihan kami masih lagi mengemas bilik tersebut. B: Oh, begitu. Mesyuarat perniagaan saya akan bermula dalam masa dua jam, dan saya berharap dapat membersihkan diri terlebih dahulu. A: Saya faham, dan saya memohon maaf atas kesulitan ini. Ia sepatutnya sedia dalam masa kira-kira tiga puluh minit. Sementara itu, kami boleh simpan beg-beg anda di sini, dan ini ialah baucar untuk minuman percuma di kafe lobi kami. B: Baik sungguh hati anda. Saya akan ke kafe sekarang. Boleh anda maklumkan kepada saya apabila bilik sudah sedia? A: Tentu sekali. Saya akan pergi berjumpa anda di kafe sebaik sahaja kunci bilik sudah sedia.

  1. Soalan 36

    What does the man offer to the woman?

    • AA voucher for a beverage
    • BA discount on her next stay
    • CA room upgrade at no cost
    • DFree shuttle service to her meeting
    Tunjukkan transkrip

    (Shared with Q35.) [Q36] What does the man offer to the woman?

    Terjemahan

    (Dikongsi dengan S35.) [S36] Apakah yang ditawarkan oleh lelaki itu kepada wanita tersebut?

  1. Soalan 37

    What does the man say he will do when the room is prepared?

    • ACall the woman's mobile phone
    • BFind her in the lobby café
    • CDeliver her luggage to the room
    • DEmail her the room key code
    Tunjukkan transkrip

    (Shared with Q35.) [Q37] What does the man say he will do when the room is prepared?

    Terjemahan

    (Dikongsi bersama S35.) [S37] Apakah yang lelaki itu katakan dia akan lakukan apabila bilik tersebut telah sedia?

  1. Soalan 38

    Why is Diego calling the shuttle service?

    • ATo cancel a hotel reservation
    • BTo report a lost piece of luggage
    • CTo modify a transportation booking
    • DTo ask for directions to an airport
    Tunjukkan transkrip

    A: Thank you for calling Airport Express Shuttle. This is Sofia speaking. How can I help you today? B: Hello, Sofia. My name is Diego. I booked a shuttle to the international airport for two o'clock this afternoon, but I need to change it. A: Certainly, Diego. I can help with that. May I ask why you need to adjust your departure time? B: Yes, I just received an email saying my flight to Tokyo is delayed by three hours because of bad weather. So, I'd like to take a later shuttle. A: I see. We have another shuttle leaving your hotel at five o'clock instead. Would that work for you? B: That's perfect. That will still give me plenty of time to check in. Will I have to pay an extra fee to change my booking? A: No, there is no fee for changes made more than two hours in advance. I'll update your booking now and email you the new ticket. B: Thank you so much for your help, Sofia. I appreciate it. [Q38] Why is Diego calling the shuttle service?

    Terjemahan

    A: Terima kasih kerana menghubungi Airport Express Shuttle. Saya Sofia. Bagaimanakah saya boleh membantu anda hari ini? B: Helo, Sofia. Nama saya Diego. Saya telah menempah bas ulang-alik ke lapangan terbang antarabangsa pada pukul dua petang ini, tetapi saya perlu mengubahnya. A: Tentu sekali, Diego. Saya boleh bantu dengan perkara itu. Boleh saya tahu mengapa anda perlu menyelaraskan masa berlepas anda? B: Ya, saya baru sahaja menerima e-mel yang menyatakan bahawa penerbangan saya ke Tokyo ditangguhkan selama tiga jam disebabkan cuaca buruk. Jadi, saya ingin menaiki bas ulang-alik yang lebih lewat. A: Faham. Kami mempunyai sebuah lagi bas ulang-alik yang akan bertolak dari hotel anda pada pukul lima petang. Adakah masa itu sesuai untuk anda? B: Sempurna. Itu masih memberikan saya banyak masa untuk mendaftar masuk. Adakah saya perlu membayar sebarang bayaran tambahan untuk menukar tempahan saya? A: Tidak, tiada sebarang bayaran dikenakan untuk pertukaran yang dibuat lebih daripada dua jam awal. Saya akan mengemas kini tempahan anda sekarang dan menghantar tiket baharu melalui e-mel. B: Terima kasih banyak atas bantuan anda, Sofia. Saya amat menghargainya.

  1. Soalan 39

    What problem does Diego mention?

    • AHis email is not working.
    • BHe missed his original bus.
    • CThe weather in Tokyo is hot.
    • DHis flight has been delayed.
    Tunjukkan transkrip

    (Shared with Q38.) [Q39] What problem does Diego mention?

    Terjemahan

    (Dikongsi dengan S38.) [S39] Apakah masalah yang dinyatakan oleh Diego?

  1. Soalan 40

    What will Sofia send to Diego?

    • AA revised ticket
    • BA map of the terminal
    • CA refund receipt
    • DA customer satisfaction survey
    Tunjukkan transkrip

    (Shared with Q38.) [Q40] What will Sofia send to Diego?

    Terjemahan

    (Dikongsi dengan S38.) [S40] Apakah yang akan dihantar oleh Sofia kepada Diego?

  1. Soalan 41

    What problem does Diego identify?

    • AAn incorrect temperature setting
    • BA clogged air filter
    • CA broken control unit
    • DAn outdated heating system
    Tunjukkan transkrip

    A: Diego, thanks for coming so quickly. The temperature on the third floor is still very uneven. B: I checked the main control unit, Aisha. It turns out one of the air filters was completely blocked, which was restricting the airflow. A: Ah, that makes sense. We haven't had that system serviced since last autumn. Is it working properly now? B: Yes, I replaced the filter and tested the output. However, I highly recommend scheduling a full system inspection before the summer starts. A: Good idea. I'll check our facility budget first to see if we can book that for next month. B: Great. I will write up the service report now and email it to your office by this afternoon. [Q41] What problem does Diego identify?

    Terjemahan

    A: Diego, terima kasih kerana datang dengan cepat. Suhu di tingkat tiga masih sangat tidak sekata. B: Saya telah memeriksa unit kawalan utama, Aisha. Rupa-rupanya salah satu penapis udara tersumbat sepenuhnya, yang menyekat aliran udara. A: Ah, patutlah. Kami belum menyervis sistem itu sejak musim luruh lalu. Adakah ia berfungsi dengan baik sekarang? B: Ya, saya telah menukar penapis tersebut dan menguji prestasinya. Walau bagaimanapun, saya amat mengesyorkan agar pemeriksaan sistem yang lengkap dijadualkan sebelum musim panas bermula. A: Idea yang bagus. Saya akan menyemak bajet fasiliti kami terlebih dahulu untuk melihat sama ada kami boleh menempahnya untuk bulan depan. B: Bagus. Saya akan menulis laporan servis sekarang dan menghantarnya ke pejabat anda melalui e-mel petang ini.

  1. Soalan 42

    What does Diego recommend doing?

    • AReplacing the entire unit
    • BAdjusting the airflow manually
    • CArranging a complete inspection
    • DTraining the office staff
    Tunjukkan transkrip

    (Shared with Q41.) [Q42] What does Diego recommend doing?

    Terjemahan

    (Dikongsi dengan S41.) [S42] Apakah yang disyorkan oleh Diego?

  1. Soalan 43

    What will Aisha do next?

    • AContact a different technician
    • BEmail a service report
    • CPurchase some spare parts
    • DReview a company budget
    Tunjukkan transkrip

    (Shared with Q41.) [Q43] What will Aisha do next?

    Terjemahan

    (Dikongsi dengan S41.) [S43] Apakah yang akan dilakukan oleh Aisha selepas ini?

  1. Soalan 44

    What event are the speakers organizing?

    • AA fundraising run
    • BAn awards ceremony
    • CA training seminar
    • DA retirement party
    Tunjukkan transkrip

    A: Tomas, how are the preparations going for the charity race next Saturday? B: We have over fifty employees signed up to participate, Aisha! But I'm still trying to find a catering service to provide the lunch afterward. A: Oh, have you tried the company that served food at our retirement dinner last month? B: I did call them, but they are fully booked this weekend. I might have to just order simple sandwiches from the local deli instead. A: That is an option, but let me check with my brother first. He owns a mobile food truck and might be available to park by the finish line. B: That would be fantastic! If he can do it, I will update the event schedule and let everyone know. [Q44] What event are the speakers organizing?

    Terjemahan

    A: Tomas, bagaimanakah persediaan untuk perlumbaan amal pada hari Sabtu depan? B: Kita mempunyai lebih daripada lima puluh pekerja yang telah mendaftar untuk menyertai, Aisha! Tetapi saya masih cuba mencari perkhidmatan katering untuk menyediakan makan tengah hari selepas itu. A: Oh, adakah awak sudah mencuba syarikat yang menyediakan makanan semasa majlis makan malam persaraan kita pada bulan lepas? B: Saya ada menghubungi mereka, tetapi tempahan mereka telah penuh pada hujung minggu ini. Saya mungkin terpaksa memesan sandwic ringkas sahaja dari deli tempatan sebagai ganti. A: Itu salah satu pilihan, tetapi biarlah saya bertanya kepada abang saya dahulu. Dia memiliki trak makanan mudah alih dan mungkin boleh meletakkan kenderaannya di garisan penamat. B: Itu amat bagus! Jika dia boleh melakukannya, saya akan mengemas kini jadual acara dan memberitahu semua orang.

  1. Soalan 45

    What is the man's problem?

    • AHe has to change the event date.
    • BHe cannot locate a food vendor.
    • CHe needs more people to sign up.
    • DHe lost the schedule of events.
    Tunjukkan transkrip

    (Shared with Q44.) [Q45] What is the man's problem?

    Terjemahan

    (Dikongsi dengan S44.) [S45] Apakah masalah lelaki itu?

  1. Soalan 46

    What does the woman offer to do?

    • AUpdate an event schedule
    • BOrder lunch from a deli
    • CContact a family member
    • DSet up the finish line
    Tunjukkan transkrip

    (Shared with Q44.) [Q46] What does the woman offer to do?

    Terjemahan

    (Dikongsi dengan S44.) [S46] Apakah yang ditawarkan oleh wanita itu?

  1. Soalan 47

    What is the main topic of the conversation?

    • APlanning a promotional campaign
    • BOrdering new office furniture
    • CReviewing a client contract
    • DPreparing for a new employee's arrival
    Tunjukkan transkrip

    A: Hassan, have you had a chance to set up the desk for our new marketing assistant, Clara? She starts next Monday. B: Yes, Lena. I've placed the laptop and monitor on her desk. But I still need to request her security access badge from the administration office. A: Okay, great. I can contact the security office to expedite that process. By the way, who will be conducting her software training on Tuesday? B: Actually, I was planning to do it, but I have a client meeting all morning. Could we move it to Wednesday afternoon instead? A: That should work. I'll update her orientation schedule and email her the revised version today. B: Perfect. I'll also make sure the user manuals are printed out and ready on her desk by then. [Q47] What is the main topic of the conversation?

    Terjemahan

    A: Hassan, adakah anda sempat menyediakan meja untuk pembantu pemasaran baharu kita, Clara? Dia akan mula bekerja pada Isnin depan. B: Ya, Lena. Saya sudah meletakkan komputer riba dan monitor di atas mejanya. Tetapi saya masih perlu meminta pas akses keselamatan beliau daripada pejabat pentadbiran. A: Baiklah, bagus. Saya boleh hubungi pejabat keselamatan untuk mempercepatkan proses tersebut. Apa-apa pun, siapakah yang akan mengendalikan latihan perisian beliau pada hari Selasa? B: Sebenarnya, saya merancang untuk melakukannya, tetapi saya ada mesyuarat dengan pelanggan sepanjang pagi itu. Bolehkah kita memindahkannya ke petang hari Rabu? A: Boleh juga. Saya akan mengemas kini jadual orientasinya dan menghantar e-mel versi yang telah dipinda kepadanya hari ini. B: Sempurna. Saya juga akan memastikan manual pengguna dicetak dan sedia di atas mejanya menjelang masa itu.

  1. Soalan 48

    What does Lena offer to do?

    • AContact the security office
    • BSet up a computer monitor
    • CConduct a training session
    • DPrint out some user manuals
    Tunjukkan transkrip

    (Shared with Q47.) [Q48] What does Lena offer to do?

    Terjemahan

    (Dikongsi dengan S47.) [S48] Apakah yang Lena tawarkan untuk lakukan?

  1. Soalan 49

    Why does Hassan ask to reschedule the training?

    • AHe needs to order more materials.
    • BHe will be meeting with a client.
    • CHe is attending an off-site conference.
    • DHe has to cover another employee's shift
    Tunjukkan transkrip

    (Shared with Q47.) [Q49] Why does Hassan ask to reschedule the training?

    Terjemahan

    (Dikongsi dengan S47.) [S49] Mengapakah Hassan meminta untuk menjadualkan semula latihan tersebut?

  1. Soalan 50

    Why is Lukas calling Aisha?

    • ATo cancel a scheduled delivery
    • BTo request a product catalog
    • CTo report an error on a bill
    • DTo ask for a refund on a defective item
    Tunjukkan transkrip

    B: Hello, Aisha. This is Lukas from the logistics department. I'm looking at the invoice you sent yesterday for the new office chairs, and I noticed that the ten percent volume discount we discussed wasn't applied. A: Oh, let me pull up your account, Lukas. Yes, I see the order here. I apologize for that oversight. Our billing system didn't automatically register the coupon code you provided. B: I see. We really need to get this approved by our finance director today so we can issue the payment. Is it possible to get a revised invoice sent over this morning? A: Absolutely. I can manually apply the discount and email the updated invoice to you in about ten minutes. Will that work? B: That would be perfect. Also, when are the chairs scheduled to arrive at our warehouse? Our team needs to clear some space for them. A: They are currently scheduled for delivery this Thursday morning. I'll make sure the delivery driver calls you an hour before they arrive. [Q50] Why is Lukas calling Aisha?

    Terjemahan

    B: Halo, Aisha. Saya Lukas dari jabatan logistik. Saya sedang melihat invois yang anda hantar semalam untuk kerusi pejabat baharu, dan saya dapati diskaun pukal sebanyak sepuluh peratus yang kita bincangkan tidak dikenakan. A: Oh, biar saya semak akaun anda, Lukas. Ya, saya nampak pesanan itu di sini. Saya memohon maaf atas kesilapan tersebut. Sistem pengebilan kami tidak memasukkan kod kupon yang anda berikan secara automatik. B: Begitu rupanya. Kami benar-benar perlu mendapatkan kelulusan daripada pengarah kewangan kami hari ini supaya kami boleh membuat pembayaran. Adakah mungkin untuk menghantar invois yang telah dipinda pagi ini? A: Tentu sekali. Saya boleh mengenakan diskaun tersebut secara manual dan menghantar e-mel invois yang dikemas kini kepada anda dalam masa kira-kira sepuluh minit. Adakah itu okay? B: Itu sangat bagus. Selain itu, bilakah kerusi-kerusi tersebut dijadualkan tiba di gudang kami? Pasukan kami perlu mengosongkan sedikit ruang untuknya. A: Kerusi-kerusi tersebut dijadualkan untuk penghantaran pada pagi Khamis ini. Saya akan pastikan pemandu penghantaran menghubungi anda sejam sebelum mereka tiba.

  1. Soalan 51

    What does Aisha offer to do?

    • AContact a finance director
    • BApply for a corporate credit card
    • CStandardize the order codes
    • DSend a revised document quickly
    Tunjukkan transkrip

    (Shared with Q50.) [Q51] What does Aisha offer to do?

    Terjemahan

    (Dikongsi dengan S50.) [S51] Apakah yang ditawarkan untuk dilakukan oleh Aisha?

  1. Soalan 52

    What will happen on Thursday morning?

    • ASome furniture will be delivered.
    • BA warehouse will be renovated.
    • CA driver will call a vendor.
    • DA staff meeting will be held.
    Tunjukkan transkrip

    (Shared with Q50.) [Q52] What will happen on Thursday morning?

    Terjemahan

    (Dikongsi dengan S50.) [S52] Apakah yang akan berlaku pada pagi Khamis?

  1. Soalan 53

    Why is Tomas calling the restaurant?

    • ATo cancel a booking
    • BTo modify a reservation
    • CTo apply for a job
    • DTo request a refund
    Tunjukkan transkrip

    A: Good morning, Oak River Bistro. This is Aisha speaking. How can I help you? B: Hello, Aisha. My name is Tomas. I have a dinner reservation for next Thursday under the name 'Apex Logistics', but our group size has increased from ten to fifteen people. A: I see. Let me check our booking system... Yes, I see your reservation. Unfortunately, our main dining area tables only seat up to twelve. However, we do have our private banquet room available that evening. B: That sounds perfect. Since this is a business dinner, we also need a projector and screen to show a short presentation. Is that equipment available in that room? A: Yes, the private room is fully equipped with a digital projector and a drop-down screen at no extra charge. I'll just need to update your booking details and send you a revised confirmation email. B: Thank you so much. Please send it to my office address, and I'll review it today. [Q53] Why is Tomas calling the restaurant?

    Terjemahan

    A: Selamat pagi, Oak River Bistro. Saya Aisha. Bagaimanakah saya boleh membantu anda? B: Helo, Aisha. Nama saya Tomas. Saya ada membuat tempahan makan malam untuk hari Khamis minggu depan atas nama 'Apex Logistics', tetapi bilangan ahli kumpulan kami telah meningkat daripada sepuluh kepada lima belas orang. A: Begitu rupanya. Biar saya semak sistem tempahan kami... Ya, saya nampak tempahan anda. Malangnya, meja di kawasan ruang makan utama kami hanya boleh memuatkan sehingga dua belas orang. Bagaimanapun, kami mempunyai bilik jamuan peribadi yang sedia ada pada malam tersebut. B: Itu kedengaran sangat baik. Memandangkan ini adalah makan malam perniagaan, kami juga memerlukan projektor dan skrin untuk menunjukkan pembentangan ringkas. Adakah peralatan tersebut disediakan di dalam bilik itu? A: Ya, bilik peribadi tersebut dilengkapi sepenuhnya dengan projektor digital dan skrin tarik turun tanpa sebarang caj tambahan. Saya hanya perlu mengemas kini butiran tempahan anda dan menghantar e-mel pengesahan yang telah dipinda. B: Terima kasih banyak-banyak. Sila hantarkannya ke alamat pejabat saya, dan saya akan menyemaknya hari ini.

  1. Soalan 54

    What problem does Aisha point out?

    • AThe restaurant will be closed next Thursday.
    • BThe kitchen is understaffed.
    • CThe main dining tables cannot accommodate the larger group.
    • DThe private banquet room has already been reserved.
    Tunjukkan transkrip

    (Shared with Q53.) [Q54] What problem does Aisha point out?

    Terjemahan

    (Dikongsi bersama S53.) [S54] Apakah masalah yang diketengahkan oleh Aisha?

  1. Soalan 55

    What will the restaurant provide at no additional cost?

    • AComplimentary beverages
    • BA discount on the total bill
    • CFree parking spaces
    • DAudiovisual equipment
    Tunjukkan transkrip

    (Shared with Q53.) [Q55] What will the restaurant provide at no additional cost?

    Terjemahan

    (Dikongsi dengan S53.) [S55] Apakah yang akan disediakan oleh restoran tersebut tanpa kos tambahan?

  1. Soalan 56

    Why are the crates being shipped separately?

    • AThe airplane's cargo capacity was reduced.
    • BThey exceed the standard weight limit.
    • CThey contain hazardous materials.
    • DThe passenger changed his flight destination.
    Tunjukkan transkrip

    A: Hello, Lena. I was told at the check-in counter that because of the aircraft downsize, my exhibition crates can't go on my flight to Brussels. They suggested I ship them through your express service instead. B: I see the issue, Tariq. Let me look at our flight schedules for cargo. Since your passenger flight leaves in an hour, we can't get them on that one, but we have several overnight courier options that will deliver directly to your hotel. A: My presentation starts at nine tomorrow morning. B: In that case, we should avoid the standard services. Looking at our rate sheet, the first two options won't get there in time. But if we use the third service listed here, it is guaranteed to arrive before your session begins. However, it does carry a premium charge. A: That's fine, my company will cover any additional shipping fees. I just need to fill out the customs declaration form. Can you help me with the itemized description section? B: Of course. Just list the promotional brochures and product samples, and make sure to note that they are for exhibition purposes only so they won't be subject to import duties. [Q56] Why are the crates being shipped separately?

    Terjemahan

    A: Helo, Lena. Saya diberitahu di kaunter daftar masuk bahawa disebabkan oleh pengurangan saiz pesawat, peti pameran saya tidak dapat dibawa bersama dalam penerbangan saya ke Brussels. Mereka mencadangkan agar saya menghantarnya melalui perkhidmatan ekspres anda sahaja. B: Saya faham masalah ini, Tariq. Biar saya semak jadual penerbangan kargo kami. Memandangkan penerbangan penumpang anda akan berlepas dalam masa sejam, kami tidak dapat memasukkannya ke dalam penerbangan tersebut, tetapi kami mempunyai beberapa pilihan kurier semalaman yang akan menghantarnya terus ke hotel anda. A: Pembentangan saya bermula pada pukul sembilan pagi esok. B: Jika begitu, kita perlu mengelakkan perkhidmatan standard. Merujuk kepada helaian kadar kami, dua pilihan pertama tidak akan sampai tepat pada masanya. Namun, jika kita menggunakan perkhidmatan ketiga yang disenaraikan di sini, ia dijamin akan tiba sebelum sesi anda bermula. Bagaimanapun, ia dikenakan caj premium. A: Tidak mengapa, syarikat saya akan menanggung sebarang bayaran penghantaran tambahan. Saya cuma perlu mengisi borang pengisytiharan kastam. Boleh anda bantu saya dengan bahagian butiran penerangan item? B: Tentu sahaja. Senaraikan sahaja risalah promosi dan sampel produk, dan pastikan anda mencatatkan bahawa ia adalah untuk tujuan pameran sahaja supaya tidak dikenakan duti import.

  1. Soalan 57

    Why does Tariq say, "My presentation starts at nine tomorrow morning"?

    • ATo explain why he cannot reschedule his flight
    • BTo emphasize the urgency of his delivery
    • CTo request a discount on a shipping fee
    • DTo confirm the location of an upcoming seminar
    Tunjukkan transkrip

    (Shared with Q56.) [Q57] Why does Tariq say, "My presentation starts at nine tomorrow morning"?

    Terjemahan

    (Dikongsi dengan S56.) [S57] Mengapakah Tariq berkata, "My presentation starts at nine tomorrow morning"?

  1. Soalan 58

    Soalan 58

    Look at the graphic. Which shipping option will the speakers most likely choose?

    • AStandard Overnight
    • BPriority Morning
    • CFirst Express
    • DSame-Day Jet
    Tunjukkan transkrip

    (Shared with Q56.) [Q58] Look at the graphic. Which shipping option will the speakers most likely choose?

    Terjemahan

    (Dikongsi dengan S56.) [S58] Lihat grafik yang diberikan. Pilihan penghantaran yang manakah paling mungkin akan dipilih oleh penutur?

  1. Soalan 59

    What problem are the speakers discussing?

    • AA shipment of replacement parts has been delayed.
    • BA safety inspection was recently failed.
    • CA client canceled a scheduled visit.
    • DAn air conditioning system is malfunctioning.
    Tunjukkan transkrip

    A: Tariq, thanks for coming out so quickly. The ventilation system in building three has been making a loud rattling sound since yesterday morning, and the temperature is starting to rise. B: I took a look at the diagnostic panel. The primary compressor is overheating because the intake valve is clogged with debris. I can clear it out, but the seals are also quite worn. A: We have a major client tour scheduled in that building tomorrow afternoon. B: Well, Yuki, I have the replacement seals in my service van, but it'll take about three hours to pull the unit apart and fit them. I'll need to turn off the power to the entire wing while I work. A: That's fine, the staff in that wing are working remotely today anyway. Let's go ahead with the full repair so we don't risk another breakdown tomorrow. B: Sounds good. I'll get my tools from the truck and set up the safety barriers before I shut down the power. [Q59] What problem are the speakers discussing?

    Terjemahan

    A: Tariq, terima kasih kerana datang dengan cepat. Sistem pengudaraan di bangunan tiga telah mengeluarkan bunyi bergegar yang kuat sejak pagi semalam, dan suhu sudah mula meningkat. B: Saya telah memeriksa panel diagnostik. Pemampat utama menjadi terlalu panas kerana injap pengambilan tersumbat dengan sisa kotoran. Saya boleh membersihkannya, tetapi pengedapnya juga sudah agak haus. A: Kami mempunyai lawatan pelanggan utama yang dijadualkan di bangunan itu petang esok. B: Baiklah, Yuki, saya mempunyai pengedap gantian di dalam van servis saya, tetapi ia akan mengambil masa kira-kira tiga jam untuk membuka unit tersebut dan memasangnya. Saya perlu menutup bekalan kuasa ke seluruh sayap bangunan semasa saya bekerja. A: Tidak mengapa, kakitangan di sayap itu bekerja secara jauh hari ini. Mari kita teruskan dengan pembaikan penuh supaya kita tidak menghadapi risiko kerosakan lagi esok. B: Baiklah. Saya akan ambil alatan saya dari lori dan memasang penghadang keselamatan sebelum saya menutup bekalan kuasa.

  1. Soalan 60

    Why does Yuki say, "We have a major client tour scheduled in that building tomorrow afternoon"?

    • ATo explain why a repair is urgent.
    • BTo request a change to a meeting time.
    • CTo suggest hosting an event in another location.
    • DTo justify hiring additional maintenance staff.
    Tunjukkan transkrip

    (Shared with Q59.) [Q60] Why does Yuki say, "We have a major client tour scheduled in that building tomorrow afternoon"?

    Terjemahan

    (Dikongsi dengan S59.) [S60] Mengapakah Yuki berkata, "We have a major client tour scheduled in that building tomorrow afternoon"?

  1. Soalan 61

    What does Tariq say he will do next?

    • AContact a components supplier
    • BRetrieve equipment from his vehicle
    • CReview an instruction manual
    • DReschedule a service appointment
    Tunjukkan transkrip

    (Shared with Q59.) [Q61] What does Tariq say he will do next?

    Terjemahan

    (Dikongsi dengan S59.) [S61] Apakah yang Tariq katakan akan dilakukannya selepas ini?

  1. Soalan 62

    What problem are the speakers discussing?

    • AAn event venue has been double-booked.
    • BA guest speaker has canceled an appearance.
    • CFood preparation has been delayed.
    • DA shipment of auction items is late.
    Tunjukkan transkrip

    A: Lukas, I just spoke with the kitchen manager for our charity gala tonight, and she mentioned that the preparation for the main course is running about forty-five minutes behind. B: Oh, that's going to throw off our timeline. The keynote speaker has a late flight and absolutely has to leave by eight-thirty, so we can't delay the presentations. A: What if we swap the award ceremony with the dinner? That way, we can do the presentations first, right after the bidding closes, and serve the meal afterward. B: That’s a relief. That gives the caterers the extra time they need, and our speaker won't have to rush off before the ceremony finishes. A: Exactly. I’ll update the event program on our website immediately so the attendees can see the new timeline on their phones. B: Thanks, Aisha. Meanwhile, I’ll head over to the main hall to let the AV team know about the change in the order of events. [Q62] What problem are the speakers discussing?

    Terjemahan

    A: Lukas, saya baru sahaja bercakap dengan pengurus dapur untuk gala amal kita malam ini, dan dia memaklumkan bahawa penyediaan hidangan utama lewat kira-kira empat puluh lima minit. B: Oh, itu akan mengganggu jadual waktu kita. Penceramah utama mempunyai penerbangan lewat dan sememangnya perlu bertolak menjelang pukul lapan tiga puluh, jadi kita tidak boleh menangguhkan penyampaian tersebut. A: Bagaimana jika kita menukar giliran majlis penyampaian anugerah dengan makan malam? Dengan cara itu, kita boleh mengadakan sesi penyampaian terlebih dahulu, sejurus selepas bidaan ditutup, dan menghidangkan makanan selepas itu. B: Sesuatu yang melegakan. Tindakan itu memberikan pihak katering masa tambahan yang mereka perlukan, dan penceramah kita tidak perlu tergesa-gesa pergi sebelum majlis selesai. A: Betul. Saya akan mengemas kini atur cara majlis di laman web kami dengan segera supaya para hadirin dapat melihat jadual waktu baharu pada telefon mereka. B: Terima kasih, Aisha. Sementara itu, saya akan pergi ke dewan utama untuk memberitahu pasukan AV tentang perubahan dalam susunan acara ini.

  1. Soalan 63

    Why does the man say, "That’s a relief"?

    • AHe is pleased that a guest speaker has finally arrived.
    • BHe is happy that the catering expenses were reduced.
    • CHe is satisfied that additional volunteers have been found.
    • DHe is glad that a scheduling conflict has been resolved.
    Tunjukkan transkrip

    (Shared with Q62.) [Q63] Why does the man say, "That’s a relief"?

    Terjemahan

    (Dikongsi dengan Q62.) [Q63] Mengapakah lelaki itu berkata, "That’s a relief"?

  1. Soalan 64

    Soalan 64

    Look at the graphic. Which event will now begin at 7:00 PM?

    • AAward Presentations
    • BWelcome Reception
    • CSilent Auction
    • DDinner Service
    Tunjukkan transkrip

    (Shared with Q62.) [Q64] Look at the graphic. Which event will now begin at 7:00 PM?

    Terjemahan

    (Dikongsi bersama S62.) [S64] Lihat grafik tersebut. Acara manakah yang kini akan bermula pada jam 7:00 malam?

  1. Soalan 65

    Soalan 65

    Look at the graphic. Which new hire is Tomas assigned to assist?

    • ANikolai
    • BLena
    • CAmara
    • DHassan
    Tunjukkan transkrip

    A: Tomas, thanks for volunteering to be an onboarding buddy next week. I know the design department is extremely busy preparing for the autumn product launch. B: Yes, we are, but I remember how overwhelming my first week here was, so I really wanted to help out. Though, looking at this assignment sheet, I see my assigned partner is starting two days earlier than we originally discussed. A: Ah, yes. The department manager requested her early arrival so she could attend the initial design kickoff meeting. I realize that overlaps with your regular tasks. B: It does. I want to make sure she gets a proper introduction to our systems, but I have a major client presentation on Wednesday afternoon. I can't be in two places at once. A: Don't worry about that. I'll contact Sofia to see if she can cover your regular design tasks on Wednesday so you can focus entirely on the new hire. B: That would be a huge relief. Thank you, Aisha. I'll make sure to review the onboarding checklist you sent over yesterday before she arrives. [Q65] Look at the graphic. Which new hire is Tomas assigned to assist?

    Terjemahan

    A: Tomas, terima kasih kerana menawarkan diri untuk menjadi rakan pembimbing minggu depan. Saya tahu jabatan reka bentuk sangat sibuk membuat persiapan untuk pelancaran produk musim luruh. B: Ya, memang sibuk, tetapi saya ingat betapa sukarnya minggu pertama saya di sini dahulu, jadi saya sangat ingin membantu. Bagaimanapun, melihat pada helaian tugasan ini, saya dapati pasangan yang ditugaskan kepada saya akan mula bekerja dua hari lebih awal daripada apa yang kita bincangkan pada mulanya. A: Oh, ya. Pengurus jabatan meminta dia datang lebih awal supaya dia dapat menghadiri mesyuarat permulaan reka bentuk. Saya sedar perkara itu bertindih dengan tugas biasa anda. B: Ya, betul. Saya mahu memastikan dia mendapat pengenalan yang sewajarnya kepada sistem kami, tetapi saya mempunyai pembentangan pelanggan yang penting pada petang Rabu. Saya tidak boleh berada di dua tempat pada masa yang sama. A: Jangan risau tentang perkara itu. Saya akan hubungi Sofia untuk melihat sama ada dia boleh mengambil alih tugas reka bentuk biasa anda pada hari Rabu supaya anda boleh memberi tumpuan sepenuhnya kepada pekerja baharu tersebut. B: Itu amat melegakan saya. Terima kasih, Aisha. Saya akan pastikan untuk menyemak senarai semak persediaan yang anda hantar semalam sebelum dia tiba.

  1. Soalan 66

    Why does the man say, "I can't be in two places at once"?

    • ATo decline a promotion opportunity
    • BTo request a change of department
    • CTo highlight a scheduling conflict
    • DTo suggest rescheduling a client meeting
    Tunjukkan transkrip

    (Shared with Q65.) [Q66] Why does the man say, "I can't be in two places at once"?

    Terjemahan

    (Dikongsi dengan S65.) [S66] Mengapakah lelaki itu berkata, "I can't be in two places at once"?

  1. Soalan 67

    What does the woman say she will do next?

    • ARevise a project budget
    • BSend an onboarding checklist
    • CReschedule a kickoff meeting
    • DContact another employee
    Tunjukkan transkrip

    (Shared with Q65.) [Q67] What does the woman say she will do next?

    Terjemahan

    (Dikongsi dengan S65.) [S67] Apakah yang wanita itu katakan akan dilakukannya selepas ini?

  1. Soalan 68

    What problem are the speakers discussing?

    • AAn invoice contains an incorrect billing rate.
    • BSome office equipment was sent to the wrong address.
    • CA vendor refused to accept a return request.
    • DA product catalog has outdated pricing information.
    Tunjukkan transkrip

    A: Lukas, did you see the invoice from our office furniture supplier? The total charge for those ergonomic chairs we ordered last week is higher than we anticipated. B: Really? I thought we qualified for a higher discount level because we purchased exactly fifty units for the branch expansion. A: That's what I assumed too, but looking at the invoice, they only applied a five percent discount instead of the ten percent we expected. B: They must have only counted what's currently on the truck. A: Ah, because two of the units are back-ordered and won't ship until next month! That doesn't seem right. The discount should be based on the total volume placed on a single purchase order, not when the items are dispatched. B: Exactly. Why don't you contact their customer service department to sort this out? Make sure to mention that we've been using their catalog for three years now, so they might waive the delivery fee for the delayed batch too. [Q68] What problem are the speakers discussing?

    Terjemahan

    A: Lukas, adakah anda melihat invois daripada pembekal perabot pejabat kita? Jumlah caj untuk kerusi ergonomik yang kita pesan minggu lepas adalah lebih tinggi daripada yang kita jangkakan. B: Betulkah? Saya fikir kita layak mendapat tahap diskaun yang lebih tinggi kerana kita membeli tepat lima puluh unit untuk peluasan cawangan. A: Itulah yang saya anggap juga, tetapi melihat pada invois tersebut, mereka hanya mengenakan diskaun sebanyak lima peratus dan bukannya sepuluh peratus seperti yang kita jangkakan. B: Mereka pasti hanya mengira apa yang ada di dalam lori sekarang. A: Ah, kerana dua daripada unit tersebut adalah pesanan tertunggak dan tidak akan dihantar sehingga bulan depan! Itu nampaknya tidak betul. Diskaun sepatutnya berdasarkan jumlah keseluruhan dalam satu pesanan pembelian, bukannya apabila barangan tersebut dihantar. B: Tepat sekali. Mengapa anda tidak menghubungi jabatan khidmat pelanggan mereka untuk menyelesaikan perkara ini? Pastikan anda menyatakan bahawa kita telah menggunakan katalog mereka selama tiga tahun sekarang, jadi mereka mungkin akan mengetepikan yuran penghantaran untuk kumpulan yang tertunda itu juga.

  1. Soalan 69

    Soalan 69

    Look at the graphic. Which discount tier did the supplier apply to the current shipment?

    • A1–19 units
    • B20–49 units
    • C50–99 units
    • D100+ units
    Tunjukkan transkrip

    (Shared with Q68.) [Q69] Look at the graphic. Which discount tier did the supplier apply to the current shipment?

    Terjemahan

    (Dikongsi dengan S68.) [S69] Lihat grafik tersebut. Peringkat diskaun manakah yang telah digunakan oleh pembekal untuk penghantaran kali ini?

  1. Soalan 70

    Why does the man say, "They must have only counted what's currently on the truck"?

    • ATo complain about a delay in a shipping schedule
    • BTo confirm that an entire order has been received
    • CTo propose an explanation for a billing discrepancy
    • DTo suggest that a delivery vehicle was overloaded
    Tunjukkan transkrip

    (Shared with Q68.) [Q70] Why does the man say, "They must have only counted what's currently on the truck"?

    Terjemahan

    (Berkongsi dengan S68.) [S70] Mengapakah lelaki itu berkata, "Mereka pasti hanya mengira apa yang ada di atas lori sekarang"?

Part 4: Talks

  1. Soalan 71

    Why is the speaker calling?

    • ATo propose a change to a rental order
    • BTo confirm a delivery address
    • CTo request payment for an invoice
    • DTo cancel a catering reservation
    Tunjukkan transkrip

    Hello, this is Carmen from Premier Event Rentals calling about your order for the banquet tomorrow. While preparing your items, we realized we do not have enough of the gold-rimmed dinner plates you requested in our active inventory. To make up for this, I would like to offer you our premium platinum-rimmed tableware instead. We will provide this upgrade at no additional cost to you, so your final invoice will remain the same. Please call me back at 555-0198 by five o'clock today to let me know if this substitution is acceptable. Otherwise, we can deliver our standard white plates and give you a ten percent discount. [Q71] Why is the speaker calling?

    Terjemahan

    Helo, ini Carmen dari Premier Event Rentals yang menghubungi anda tentang pesanan anda untuk majlis jamuan esok. Semasa menyediakan barangan anda, kami menyedari bahawa kami tidak mempunyai stok pinggan makan berbingkai emas yang mencukupi seperti yang anda minta dalam inventori semasa kami. Sebagai ganti, saya ingin menawarkan set pinggan mangkuk berbingkai platinum premium kami. Kami akan menyediakan naik taraf ini tanpa sebarang kos tambahan kepada anda, jadi invois akhir anda akan kekal sama. Sila hubungi saya semula di talian 555-0198 sebelum pukul lima petang ini untuk memberitahu saya jika pertukaran ini dipersetujui. Jika tidak, kami boleh menghantar pinggan putih biasa kami dan memberi anda diskaun sebanyak sepuluh peratus.

  1. Soalan 72

    What does the speaker offer to do at no extra charge?

    • AExtend the rental period
    • BProvide higher-quality tableware
    • CDeliver the items early
    • DSet up the banquet tables
    Tunjukkan transkrip

    (Shared with Q71.) [Q72] What does the speaker offer to do at no extra charge?

    Terjemahan

    (Dikongsi dengan S71.) [S72] Apakah yang ditawarkan oleh penutur tanpa sebarang caj tambahan?

  1. Soalan 73

    What is the listener asked to do by 5:00 P.M. today?

    • ASubmit a final guest count for the banquet
    • BPay the outstanding balance on an invoice
    • CConfirm if an alternative option is acceptable
    • DPick up some sample products from a store
    Tunjukkan transkrip

    (Shared with Q71.) [Q73] What is the listener asked to do by 5:00 P.M. today?

    Terjemahan

    (Dikongsi dengan S71.) [S73] Apakah yang diminta untuk dilakukan oleh pendengar selewat-lewatnya jam 5:00 petang hari ini?

  1. Soalan 74

    What is the main purpose of the recorded message?

    • ATo promote a new travel application
    • BTo advertise job openings for shuttle drivers
    • CTo report a delay in a flight departure
    • DTo announce a change in a transit schedule
    Tunjukkan transkrip

    Thank you for calling the Airport Express Shuttle helpline. Please note that starting Monday, October twelfth, our regular route between the downtown terminal and the international airport will be temporarily modified due to roadwork on the main highway. During this period, shuttle buses will depart every thirty minutes instead of our usual twenty-minute schedule. We advise all passengers to plan for an extra fifteen minutes of travel time. To check real-time bus locations and arrival updates, please download our mobile application or visit our official website. If you need to speak with a customer service agent regarding group bookings, please press four now. [Q74] What is the main purpose of the recorded message?

    Terjemahan

    Terima kasih kerana menghubungi talian bantuan Airport Express Shuttle. Sila ambil perhatian bahawa mulai Isnin, dua belas Oktober, laluan biasa kami antara terminal pusat bandar dan lapangan terbang antarabangsa akan diubah suai buat sementara waktu disebabkan oleh kerja-kerja jalan di lebuh raya utama. Sepanjang tempoh ini, bas perantara akan berlepas setiap tiga puluh minit berbanding jadual biasa kami iaitu setiap dua puluh minit. Kami menasihatkan semua penumpang untuk merancang tambahan lima belas minit masa perjalanan. Untuk menyemak lokasi bas masa nyata dan kemas kini ketibaan, sila muat turun aplikasi mudah alih kami atau layari laman web rasmi kami. Sekiranya anda perlu bercakap dengan ejen khidmat pelanggan mengenai tempahan kumpulan, sila tekan empat sekarang.

  1. Soalan 75

    Why will the service be affected?

    • ABecause of construction on a highway
    • BBecause of bad weather conditions
    • CBecause of maintenance on a vehicle
    • DBecause of a shortage of personnel
    Tunjukkan transkrip

    (Shared with Q74.) [Q75] Why will the service be affected?

    Terjemahan

    (Dikongsi dengan S74.) [S75] Mengapakah perkhidmatan tersebut akan terjejas?

  1. Soalan 76

    How can listeners track the buses in real-time?

    • ABy calling a customer service agent
    • BBy using a mobile application
    • CBy asking a ticket agent at the terminal
    • DBy checking signs at the bus stop
    Tunjukkan transkrip

    (Shared with Q74.) [Q76] How can listeners track the buses in real-time?

    Terjemahan

    (Dikongsi dengan S74.) Bagaimanakah pendengar boleh menjejaki bas secara masa nyata?

  1. Soalan 77

    What is the main purpose of the briefing?

    • ATo schedule a training workshop
    • BTo review a building renovation plan
    • CTo assign maintenance duties
    • DTo discuss a budget proposal
    Tunjukkan transkrip

    Good morning, everyone. Thanks for coming to today's shift briefing. Our main task today is servicing the air conditioning units at the Westside Shopping Center. The client has reported that the cooling systems on the third floor are making unusual noises, so we need to inspect the ventilation fans first. Before we head out, please make sure you grab the updated safety goggles and gloves from the supply cabinet. Also, remember to fill out the maintenance log on your mobile devices after completing each unit. I will be joining you at the site after lunch to review the progress, so please contact me if you encounter any major issues. [Q77] What is the main purpose of the briefing?

    Terjemahan

    Selamat pagi, semua. Terima kasih kerana hadir ke taklimat syif hari ini. Tugas utama kita hari ini adalah untuk menyenggara unit penyaman udara di Pusat Beli-Belah Westside. Pelanggan melaporkan bahawa sistem penyejukan di tingkat tiga mengeluarkan bunyi yang luar biasa, jadi kita perlu memeriksa kipas pengudaraan terlebih dahulu. Sebelum kita bertolak, sila pastikan anda mengambil gogal keselamatan dan sarung tangan yang baharu dari kabinet bekalan. Di samping itu, ingat untuk mengisi log penyelenggaraan pada peranti mudah alih anda selepas menyelesaikan setiap unit. Saya akan menyertai anda di tapak projek selepas makan tengah hari untuk melihat perkembangan, jadi sila hubungi saya sekiranya anda menghadapi sebarang masalah besar.

  1. Soalan 78

    According to the speaker, what problem was reported at the Westside Shopping Center?

    • AA power outage occurred
    • BWater is leaking from the ceiling
    • CA security system is malfunctioning
    • DSome equipment is making strange sounds
    Tunjukkan transkrip

    (Shared with Q77.) [Q78] According to the speaker, what problem was reported at the Westside Shopping Center?

    Terjemahan

    (Dikongsi dengan S77.) [S78] Menurut penutur, apakah masalah yang dilaporkan di Pusat Beli-belah Westside?

  1. Soalan 79

    What are the listeners instructed to do after completing their work?

    • ARecord their progress digitally
    • BClean up the work area
    • CReturn their safety gear to the cabinet
    • DSubmit a feedback form online
    Tunjukkan transkrip

    (Shared with Q77.) [Q79] What are the listeners instructed to do after completing their work?

    Terjemahan

    (Dikongsi dengan S77.) [S79] Apakah yang diarahkan kepada pendengar setelah selesai melakukan tugasan mereka?

  1. Soalan 80

    What is the main purpose of the talk?

    • ATo request volunteers for a community project
    • BTo announce the results of a charity event
    • CTo introduce a new catering company
    • DTo schedule a weekly staff meeting
    Tunjukkan transkrip

    Good morning, everyone. Before we finish our weekly staff meeting, I want to share some exciting news about our annual holiday food drive. Thanks to your incredible generosity over the past two weeks, we collected over five hundred non-perishable food items for the local community shelter. This far exceeds our initial goal of three hundred items, making this our most successful charity drive to date. To celebrate this achievement, the management team is organizing a catered lunch this coming Friday in the main cafeteria. Please make sure to submit your meal preferences on the shared online spreadsheet by tomorrow afternoon so we can finalize the order with the caterer. Thank you again for supporting such a wonderful cause. [Q80] What is the main purpose of the talk?

    Terjemahan

    Selamat pagi, semua. Sebelum kita mengakhiri mesyuarat mingguan kakitangan kita, saya ingin berkongsi beberapa berita gembira tentang kempen kutipan makanan sempena cuti tahunan kita. Terima kasih atas kemurahan hati anda yang luar biasa sepanjang dua minggu lalu, kita telah berjaya mengumpul lebih daripada lima ratus barangan makanan tahan lama untuk rumah perlindungan komuniti tempatan. Jumlah ini jauh melebihi sasaran awal kita iaitu sebanyak tiga ratus barangan, menjadikannya kempen amal kita yang paling berjaya setakat ini. Bagi meraikan pencapaian ini, pihak pengurusan sedang menganjurkan makan tengah hari berkatering pada hari Jumaat ini di kafeteria utama. Sila pastikan anda menyerahkan pilihan makanan anda pada helaian hamparan dalam talian yang dikongsi selewat-lewatnya petang esok supaya kami dapat memuktamadkan pesanan dengan pihak katering. Terima kasih sekali lagi kerana menyokong usaha yang murni ini.

  1. Soalan 81

    According to the speaker, what will happen on Friday?

    • AA guest speaker will visit the office
    • BA food drive will begin
    • CA complimentary meal will be provided
    • DAn online system will be upgraded
    Tunjukkan transkrip

    (Shared with Q80.) [Q81] According to the speaker, what will happen on Friday?

    Terjemahan

    (Dikongsi dengan Q80.) [Q81] Menurut penceramah, apakah yang akan berlaku pada hari Jumaat?

  1. Soalan 82

    What are the listeners asked to do by tomorrow?

    • ADonate non-perishable goods
    • BSign up for a committee
    • CUpdate their contact information
    • DSubmit their lunch choices
    Tunjukkan transkrip

    (Shared with Q80.) [Q82] What are the listeners asked to do by tomorrow?

    Terjemahan

    (Dikongsi dengan Q80.) [Q82] Apakah yang diminta untuk dilakukan oleh pendengar menjelang esok?

  1. Soalan 83

    What is the main purpose of the announcement?

    • ATo explain a new process for performance evaluations
    • BTo schedule a training workshop
    • CTo advertise a promotion opportunity
    • DTo introduce a new department manager
    Tunjukkan transkrip

    Attention all staff. This is Tomas from the Human Resources department with a brief announcement regarding our upcoming annual performance reviews. Starting next Monday, the evaluation period will officially begin. This year, we are introducing a new online portal to submit your self-evaluations, which replaces the old paper forms. You will receive an email tomorrow morning containing your personal login details and a link to the system. Please ensure that you complete and submit your self-evaluation by Friday, November twelfth. If you experience any technical difficulties logging in, please contact the IT help desk immediately. [Q83] What is the main purpose of the announcement?

    Terjemahan

    Perhatian kepada semua kakitangan. Saya Tomas dari jabatan Sumber Manusia ingin menyampaikan pengumuman ringkas mengenai penilaian prestasi tahunan kita yang akan datang. Mulai Isnin depan, tempoh penilaian akan bermula secara rasmi. Pada tahun ini, kami memperkenalkan portal dalam talian baharu untuk menghantar penilaian kendiri anda, yang menggantikan borang kertas sebelum ini. Anda akan menerima e-mel esok pagi yang mengandungi butiran log masuk peribadi anda dan pautan ke sistem tersebut. Sila pastikan anda melengkapkan dan menghantar penilaian kendiri anda selewat-lewatnya pada hari Jumaat, dua belas November. Jika anda menghadapi sebarang masalah teknikal untuk log masuk, sila hubungi meja bantuan IT dengan segera.

  1. Soalan 84

    What will happen tomorrow?

    • AA training video will be released.
    • BEmployees will receive login information.
    • CThe review portal will close.
    • DStaff members will meet with supervisors.
    Tunjukkan transkrip

    (Shared with Q83.) [Q84] What will happen tomorrow?

    Terjemahan

    (Dikongsi dengan S83.) [S84] Apakah yang akan berlaku esok?

  1. Soalan 85

    According to the speaker, what should listeners do if they experience technical issues?

    • ANotify the Human Resources department
    • BSubmit a paper evaluation form
    • CContact the technical support team
    • DRequest a password reset online
    Tunjukkan transkrip

    (Shared with Q83.) [Q85] According to the speaker, what should listeners do if they experience technical issues?

    Terjemahan

    (Dikongsi dengan S83.) [S85] Menurut penutur, apakah yang patut dilakukan oleh pendengar jika mereka mengalami masalah teknikal?

  1. Soalan 86

    What problem does Hassan mention at the beginning of the talk?

    • ADelayed product shipments
    • BOut-of-stock office equipment
    • CDefective merchandise
    • DIncreased wholesale costs
    Tunjukkan transkrip

    Are rising wholesale prices making it difficult to stay within your company's budget? I'm Hassan from Apex Office Supplies, and we have great news for you. Our winter catalog is now available, featuring price-lock guarantees on over five hundred daily workplace essentials. If you order before the end of this month, you will receive an additional fifteen percent discount on your entire first purchase. Plus, we've upgraded our website so you can track your shipments in real time. Visit our website today to request your free copy of the new catalog and start saving. [Q86] What problem does Hassan mention at the beginning of the talk?

    Terjemahan

    Adakah kenaikan harga borong menyukarkan anda untuk kekal dalam lingkungan belanjawan syarikat anda? Saya Hassan dari Apex Office Supplies, dan kami mempunyai berita baik untuk anda. Katalog musim sejuk kami kini boleh didapati, menampilkan jaminan harga tetap bagi lebih daripada lima ratus barangan keperluan harian tempat kerja. Jika anda membuat pesanan sebelum akhir bulan ini, anda akan mendapat diskaun tambahan sebanyak lima belas peratus untuk keseluruhan pembelian pertama anda. Selain itu, kami telah menaik taraf laman web kami supaya anda boleh menjejaki penghantaran anda dalam masa nyata. Layari laman web kami hari ini untuk meminta salinan percuma katalog baharu dan mula berjimat.

  1. Soalan 87

    How can listeners get a fifteen percent discount?

    • ABy placing an order by the end of the month
    • BBy completing a customer feedback survey
    • CBy purchasing more than five hundred items
    • DBy signing up for a premium membership
    Tunjukkan transkrip

    (Shared with Q86.) [Q87] How can listeners get a fifteen percent discount?

    Terjemahan

    (Dikongsi dengan S86.) [S87] Bagaimanakah pendengar boleh mendapatkan diskaun sebanyak lima belas peratus?

  1. Soalan 88

    What new website feature does the speaker highlight?

    • AAn online chat service with agents
    • BA real-time delivery tracking system
    • CA digital invoice generator
    • DAn interactive catalog search tool
    Tunjukkan transkrip

    (Shared with Q86.) [Q88] What new website feature does the speaker highlight?

    Terjemahan

    (Dikongsi dengan Q86.) [Q88] Apakah ciri baharu laman web yang ditonjolkan oleh penceramah?

  1. Soalan 89

    Who is the target audience for the talk?

    • AHotel kitchen staff
    • BLocal restaurant owners
    • CProfessional event planners
    • DTravel agency representatives
    Tunjukkan transkrip

    Welcome to the Riverside Hotel’s grand banquet suite. I am Tomas, your coordinator for today's facility tour. As event planners, you will be pleased to see our newly upgraded dining room, which can now accommodate up to four hundred guests. Next, we will walk through our commercial kitchen to meet our head chef and view our brand-new food preparation equipment. After that, we will visit the storage area where we keep our premium selection of rental tables, chairs, and stage setups. Please feel free to take photographs as we walk around, and we will finish with a brief question-and-answer session in the lobby. [Q89] Who is the target audience for the talk?

    Terjemahan

    Selamat datang ke dewan banket utama Hotel Riverside. Saya Tomas, penyelaras anda untuk lawatan kemudahan hari ini. Sebagai perancang acara, anda pasti gembira melihat dewan makan kami yang baru dinaik taraf, yang kini boleh memuatkan sehingga empat ratus tetamu. Seterusnya, kita akan berjalan melalui dapur komersial kami untuk bertemu dengan ketua cef kami dan melihat peralatan penyediaan makanan kami yang serba baharu. Selepas itu, kita akan melawat kawasan stor di mana kami menyimpan pilihan premium meja, kerusi, dan kelengkapan pentas sewaan kami. Sila ambil gambar semasa kita berjalan-jalan, dan kita akan mengakhiri lawatan ini dengan sesi soal jawab ringkas di lobi.

  1. Soalan 90

    What will the listeners do next?

    • ASample some menu items
    • BSelect rental furniture
    • CRegister for a conference
    • DVisit a kitchen facility
    Tunjukkan transkrip

    (Shared with Q89.) [Q90] What will the listeners do next?

    Terjemahan

    (Dikongsi dengan S89.) [S90] Apakah yang akan dilakukan oleh pendengar selepas ini?

  1. Soalan 91

    Where will the tour conclude?

    • AIn the main lobby
    • BIn the dining room
    • CAt the hotel entrance
    • DIn the outdoor garden
    Tunjukkan transkrip

    (Shared with Q89.) [Q91] Where will the tour conclude?

    Terjemahan

    (Dikongsi bersama S89.) [S91] Di manakah lawatan ini akan berakhir?

  1. Soalan 92

    What is the main purpose of the broadcast?

    • ATo advertise a new airline service
    • BTo provide information about transit alterations
    • CTo recruit volunteers for a construction project
    • DTo report on a delay of a local guest's arrival
    Tunjukkan transkrip

    Welcome to Travel Today. I’m your host, Lena. As many of you preparing for business trips this week already know, the main expressway to the international airport will undergo major resurfacing starting tomorrow, meaning all shuttle bus services are suspended. Our phones have been ringing off the hook since this announcement. To help you navigate this transition, we’ve brought in Tariq from the municipal transit authority to discuss alternative rail options. He will walk us through the temporary timetables on our website. Specifically, Tariq will explain why the service that departs every ten minutes is the most reliable choice for reaching the departure terminal on time. Let's welcome Tariq to the show. [Q92] What is the main purpose of the broadcast?

    Terjemahan

    Selamat datang ke Travel Today. Saya hos anda, Lena. Seperti yang sedia maklum oleh kebanyakan daripada anda yang sedang bersiap sedia untuk perjalanan perniagaan minggu ini, lebuh raya utama ke lapangan terbang antarabangsa akan menjalani kerja penurapan semula jalan yang besar bermula esok, yang bermaksud semua perkhidmatan bas ulang-alik digantung. Talian telefon kami tidak putus-putus menerima panggilan sejak pengumuman ini dibuat. Untuk membantu anda menguruskan peralihan ini, kami telah membawakan Tariq daripada pihak berkuasa transit perbandaran untuk membincangkan pilihan kereta api alternatif. Beliau akan menerangkan jadual waktu sementara di laman web kami. Secara khususnya, Tariq akan menerangkan mengapa perkhidmatan yang bertolak setiap sepuluh minit adalah pilihan paling boleh dipercayai untuk sampai ke terminal pelepasan tepat pada masanya. Sama-sama kita alukan Tariq ke rancangan ini.

  1. Soalan 93

    What does the speaker mean when she says, "Our phones have been ringing off the hook since this announcement"?

    • AThe radio station is experiencing technical difficulties.
    • BA corporate office needs to hire more administrative assistants.
    • CMany travelers are seeking guidance about the situation.
    • DA promotional contest has received a record number of entries.
    Tunjukkan transkrip

    (Shared with Q92.) [Q93] What does the speaker mean when she says, "Our phones have been ringing off the hook since this announcement"?

    Terjemahan

    (Dikongsi bersama S92.) [S93] Apakah maksud penutur apabila dia berkata, "Our phones have been ringing off the hook since this announcement"?

  1. Soalan 94

    Soalan 94

    Look at the graphic. Which train line does the speaker recommend?

    • AExpress Line
    • BCoastal Line
    • CWest Line
    • DMetro Link
    Tunjukkan transkrip

    (Shared with Q92.) [Q94] Look at the graphic. Which train line does the speaker recommend?

    Terjemahan

    (Dikongsi dengan S92.) [S94] Lihat grafik tersebut. Laluan kereta api manakah yang disyorkan oleh penutur?

  1. Soalan 95

    Soalan 95

    Look at the graphic. Which task is currently delayed?

    • AThermostat Calibration
    • BFilter Replacement
    • CCoil Cleaning
    • DFan Belt Inspection
    Tunjukkan transkrip

    Hello, this is Aisha from Apex Climate Control calling about the maintenance work we did on your building's heating system today. If you look at the service checklist I left at the reception desk, you'll see we went through almost every item successfully, but we ran into an issue with the thermostat sensor. It is entirely worn out and must be replaced, which is why we couldn't wrap up the final task today. Fortunately, our main warehouse is just three miles down the road. In the meantime, I have configured the system to a temporary manual override so your offices will remain warm overnight. I will head back to your facility first thing tomorrow morning to install the new component. [Q95] Look at the graphic. Which task is currently delayed?

    Terjemahan

    Helo, saya Aisha dari Apex Climate Control ingin menghubungi anda mengenai kerja penyelenggaraan yang kami lakukan pada sistem pemanas bangunan anda hari ini. Jika anda melihat senarai semak perkhidmatan yang saya tinggalkan di kaunter penerimaan tetamu, anda akan mendapati kami telah berjaya memeriksa hampir setiap item, tetapi kami menghadapi masalah dengan penderia termostat. Ia telah haus sepenuhnya dan mesti diganti, dan inilah sebabnya kami tidak dapat menyelesaikan tugasan terakhir hari ini. Mujurlah, gudang utama kami hanya terletak tiga batu dari sini. Sementara itu, saya telah menetapkan sistem kepada pintasan manual sementara supaya pejabat anda akan kekal hangat sepanjang malam. Saya akan kembali ke fasiliti anda awal-awal pagi esok untuk memasang komponen baharu tersebut.

  1. Soalan 96

    What does the speaker mean when she says, "Fortunately, our main warehouse is just three miles down the road"?

    • AShe wants to recommend a local supplier.
    • BShe can obtain the required part very quickly.
    • CShe is planning to relocate her business.
    • DShe will waive the delivery fee for the client.
    Tunjukkan transkrip

    (Shared with Q95.) [Q96] What does the speaker mean when she says, "Fortunately, our main warehouse is just three miles down the road"?

    Terjemahan

    (Dikongsi dengan S95.) [S96] Apakah yang dimaksudkan oleh penutur apabila dia berkata, "Fortunately, our main warehouse is just three miles down the road"?

  1. Soalan 97

    What temporary measure has the speaker taken?

    • AShe has turned off the building's electrical power.
    • BShe has requested an emergency backup generator.
    • CShe has adjusted the heating system manually.
    • DShe has rescheduled the maintenance department's shifts.
    Tunjukkan transkrip

    (Shared with Q95.) [Q97] What temporary measure has the speaker taken?

    Terjemahan

    (Dikongsi dengan S95.) [S97] Apakah langkah sementara yang telah diambil oleh penutur?

  1. Soalan 98

    What is the main purpose of the recorded message?

    • ATo request feedback on a recent hotel stay
    • BTo advertise a job opening for an event coordinator
    • CTo announce the winner of a silent auction
    • DTo provide updates about a charity event
    Tunjukkan transkrip

    Thank you for calling the automated information line for the upcoming Zenith Enterprises Annual Charity Gala, which benefits local youth education programs. Because registrations have far exceeded our initial projections, the event has been relocated from our outdoor courtyard to the Grand Ballroom at the Plaza Hotel. While standard dinner tickets are completely sold out, a limited number of balcony-only seats have just been released online. We were really hoping to accommodate everyone in the main dining hall. If you have already purchased a dinner ticket but need to submit dietary restrictions, please press 3 to speak directly with our event coordinator, Carmen. Finally, please note that all silent auction donations must be registered by Friday afternoon to be included in our printed promotional catalog. [Q98] What is the main purpose of the recorded message?

    Terjemahan

    Terima kasih kerana menghubungi talian maklumat automatik untuk Gala Amal Tahunan Zenith Enterprises yang akan datang, yang memberi manfaat kepada program pendidikan belia tempatan. Disebabkan pendaftaran telah jauh melebihi unjuran awal kami, acara tersebut telah dipindahkan dari halaman luar kami ke Grand Ballroom di Plaza Hotel. Walaupun tiket makan malam standard telah habis dijual sepenuhnya, sebilangan terhad tempat duduk khusus balkoni baru sahaja ditawarkan secara dalam talian. Kami amat berharap dapat menampung semua orang di dewan makan utama. Jika anda telah membeli tiket makan malam tetapi perlu memaklumkan tentang keperluan diet khusus, sila tekan 3 untuk bercakap terus dengan penyelaras acara kami, Carmen. Akhir sekali, sila ambil perhatian bahawa semua sumbangan lelongan senyap mestilah didaftarkan sebelum petang Jumaat untuk dimasukkan ke dalam katalog promosi bercetak kami.

  1. Soalan 99

    What does the speaker mean when she says, "We were really hoping to accommodate everyone in the main dining hall"?

    • AShe regrets that some attendees cannot be offered the dinner option.
    • BShe believes the venue change was unnecessary.
    • CShe is requesting that guests voluntarily give up their seats.
    • DShe hopes to negotiate a lower price with the caterer.
    Tunjukkan transkrip

    (Shared with Q98.) [Q99] What does the speaker mean when she says, "We were really hoping to accommodate everyone in the main dining hall"?

    Terjemahan

    (Dikongsi dengan S98.) [S99] Apakah maksud penutur apabila dia berkata, "We were really hoping to accommodate everyone in the main dining hall"?

  1. Soalan 100

    Soalan 100

    Look at the graphic. Which ticket tier has newly become available?

    • ATier 1
    • BTier 2
    • CTier 3
    • DTier 4
    Tunjukkan transkrip

    (Shared with Q98.) [Q100] Look at the graphic. Which ticket tier has newly become available?

    Terjemahan

    (Dikongsi dengan Q98.) [Q100] Lihat pada grafik. Tier tiket manakah yang baru sahaja tersedia?

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