TOEIC Listening Mock Test 7

Look at the picture. (A) He is signing some paperwork. (B) He is typing on a laptop computer. (C) He is watering a small plant. (D) He is adjusting a computer screen.

Look at the picture. (A) She is hanging a picture on a wall. (B) She is pointing at an item in a catalog. (C) She is typing on a computer keyboard. (D) She is packing a box with tape.

Look at the picture. (A) She is wiping a glass window. (B) She is writing on a paper menu. (C) She is placing a glass on a table. (D) She is pouring water into a cup.

Look at the picture. (A) A vehicle is being parked in a garage. (B) A worker is locking the back doors of a truck. (C) A pile of garbage is being cleared from the street. (D) Some cartons are being stacked onto a hand cart.

Look at the picture. (A) He is repairing an air conditioner. (B) He is painting an office wall. (C) He is cleaning a glass window. (D) He is carrying a wooden ladder.

Look at the picture. (A) A banner is being taped to a wall. (B) Some boxes are being filled with items. (C) A table is being moved out of the room. (D) Some books are being stacked on the floor.

Where should I submit my job application? (A) To the human resources office. (B) By five o'clock this afternoon. (C) I already sent the application.

When will the new catalogs arrive? (A) From our supplier in Chicago. (B) By the end of the week. (C) Only the latest product catalog.

Who took the reservation for tonight? (A) At the reservation desk. (B) At seven o'clock tonight. (C) Our receptionist, Hassan.

What is your flight number? (A) It is flight 402. (B) At gate twenty-four. (C) The flight was very long.

Can you repair the air conditioner today? (A) In the main lobby. (B) Yes, I can do that this afternoon. (C) I need a repair manual.

Why are we decorating the main hall? (A) In the large conference room. (B) I helped decorate it yesterday. (C) Because the retirement party is tonight.

Have you submitted your job application? (A) Yes, I sent it yesterday. (B) At the headquarters downtown. (C) I downloaded that computer application.

How can I track my online order? (A) Yes, I will order it today. (B) Use the link in your email. (C) By the end of this week.

Where is the luggage storage room? (A) At ten o'clock tomorrow morning. (B) To book a private room. (C) Right next to the front desk.

When does the next bus to the airport leave? (A) In about ten minutes. (B) At the central terminal. (C) Yes, I left my ticket.

Who is scheduled to service the heating system today? (A) At three o'clock in the afternoon. (B) An external contractor was hired for that. (C) The heating service is quite expensive.

What did the committee decide to buy for Sofia's retirement gift? (A) At the community center downtown. (B) Actually, it was a very generous gift. (C) They opted for a high-quality travel bag.

Why did you agree to cover the extra shift on Friday? (A) Because I wanted to help out a colleague. (B) I agree that we need a new schedule. (C) In the main staff break room.

You've already applied the promotional discount to this invoice, haven't you? (A) In the accounting office at the end of the hall. (B) Yes, the price reduction is reflected in the total. (C) No, I haven't seen the promotional catalog yet.

We reserved a table by the window, didn't we? (A) I'll wash the window later. (B) At around seven o'clock tonight. (C) Yes, it should have a view of the garden.

Should we take the express train to the airport, or would you prefer to call a taxi? (A) The rail line is much faster during rush hour. (B) I need to train the new delivery drivers tomorrow. (C) At the main terminal next to the check-in desk.

Are you going to inspect the ventilation system today, or should I call a technician? (A) In the main control room on the second floor. (B) I have already contacted a local repair service. (C) The inspection was completed early this morning.

Have you sent out the invitations for the retirement dinner? (A) It is being held at the Grand Hotel. (B) Yes, I really enjoyed the retirement speech. (C) Actually, I am still waiting for the guest list.

I still haven't received any applications for the assistant position. (A) Maybe we should post the job on another website. (B) Yes, she has been a very helpful assistant. (C) To the human resources office on the third floor.

This invoice doesn't include the discount we were promised. (A) Almost two weeks ago. (B) I'll contact the vendor to get a corrected copy. (C) Yes, it is a very detailed invoice.

You've already requested extra towels for room 402, haven't you? (A) Near the main entrance of the hotel. (B) Actually, the room is currently occupied. (C) I just spoke with the housekeeping staff.

Should we have the courier service pick up these customs clearance documents, or would it be faster if I dropped them off at the shipping terminal myself? (A) Actually, their dispatcher just called to say a driver is already in our building. (B) To the main customs administration office located near the international airport terminal. (C) We can definitely drop off those shipping boxes after the afternoon staff meeting.

Haven't you gotten around to scheduling the annual inspection for our ventilation system yet, even though the service contract is about to expire? (A) No, the membership won't expire until the end of next month. (B) Actually, I set that up for this Friday when I renewed our agreement yesterday. (C) Because the technician recommended replacing all the filters last week.

Since we haven't signed up enough sponsors for the charity run yet, we might have to call off the event. (A) Actually, I already signed up for the race. (B) At the community park down the street. (C) Let me reach out to some of our local vendors.

Because the sales department expanded its client base last month, our supervisor has really struggled to keep up with the new employee onboarding schedule. (A) I have some experience with that process, so I could lead the afternoon sessions. (B) Actually, the department meeting is scheduled for next Tuesday. (C) Around the beginning of last month.

A: Hello, this is Diego from Vertex Logistics. I'm calling about the office chairs we received yesterday. B: Hi Diego, thank you for calling. Is there an issue with the shipment? A: Yes, one of the ergonomic desk chairs has a broken lever, so we can't adjust the height. Since it's under warranty, I'd like to get a replacement. B: I'm sorry to hear that. I can definitely help with a replacement. Could you tell me the invoice number on the packing slip? A: Yes, it's INV-8840. We also ordered some desk organizers, but those arrived in perfect condition. B: Great, I see the order here. I'll arrange for a new chair to be shipped to your office today. I'll also email you a prepaid shipping label so you can return the defective one at no cost. A: That sounds perfect. How long will the new shipment take to arrive? B: It should arrive by Friday. Also, as an apology for the inconvenience, I will email you a ten percent discount coupon for your next catalog order. [Q32] What is the purpose of the man's call?

(Shared with Q32.) [Q33] What information does the woman ask the man to provide?

(Shared with Q32.) [Q34] What will the woman send to the man by email?

A: Hello, Hassan. This is Ingrid from the Grand Ballroom. We have a dinner banquet this Saturday, and we need to increase our rental order. B: Hi, Ingrid. I can certainly help you with that. What items do you need to add? A: We need twenty more round tables and eighty white seat covers. Our guest list grew unexpectedly yesterday. B: I can easily add the tables to your delivery truck, but we are actually out of the white seat covers because of another large event. We do have beige ones available, though. A: Beige should be fine since our tablecloths are neutral. I'll just need to confirm this with our banquet manager first and call you right back. B: Sounds good. I'll put a temporary hold on those beige covers for the next hour so they don't get booked by someone else. [Q35] Why is the woman calling?

(Shared with Q35.) [Q36] What problem does the man mention?

(Shared with Q35.) [Q37] What does the woman say she will do next?

A: Hi Carmen, this is Tariq. I just landed at the airport, but my flight was delayed by an hour. Will the shuttle bus still be able to pick me up? B: Hi Tariq, welcome back. Unfortunately, because of the delay, the shuttle had to leave for the hotel without you to keep its schedule. But don't worry, I can arrange an express taxi for you instead. A: That sounds great, thank you. Should I wait outside the arrivals terminal, or at the taxi stand? B: Actually, please wait near the information desk inside Terminal Two. The driver will meet you there holding a sign with your name. A: Perfect, I'll head there right now. How long do you think the ride will take to the office? B: Usually it is about forty minutes, but traffic on the expressway is light today, so you might arrive a bit sooner. [Q38] Why is the man calling?

(Shared with Q38.) [Q39] What does the woman say she will do?

(Shared with Q38.) [Q40] Where does the woman instruct the man to wait?

A: Ingrid, I just finished inspecting the air conditioning unit in the main lobby. B: Thanks, Tomas. What's the issue? Some guests complained it was too warm in there this morning. A: The fan belt is severely worn out. I can order a replacement from our regular supplier, but standard shipping takes two days. B: Two days is too long. We have a major corporate event in the lobby this Thursday, so it must be fixed before then. A: In that case, I can contact a local distributor instead. They have the part in stock, but they charge an extra delivery fee for same-day service. B: That's fine. Please order it from them today. I'll authorize the additional expense. [Q41] What problem does Tomas describe?

(Shared with Q41.) [Q42] Why is Ingrid concerned about a delay?

(Shared with Q41.) [Q43] What does Ingrid authorize Tomas to do?

A: Rajiv, have we finalized the schedule for the annual charity run next Saturday? B: Almost, Sofia. The registration table opens at eight, and the race starts at nine. But I'm still waiting to hear back from the catering service about the snacks. A: Oh, I can help with that. I talked to the manager at Green Leaf Catering yesterday. They confirmed they will deliver the fruit and energy bars by seven-thirty. B: That's a relief! In that case, we have everything ready for the participants. We just need to make sure the volunteers know where to stand. A: I've already drafted an email with the volunteer assignments and a map of the park. I'll send it out this afternoon. B: Excellent. I'll print the banners for the finish line now so they'll be ready. [Q44] What event are the speakers organizing?

(Shared with Q44.) [Q45] What did Sofia do yesterday?

(Shared with Q44.) [Q46] What will the man do next?

Aisha: Tomas, did you finish setting up the onboarding schedule for our new graphic designer, Yuki? Tomas: Yes, Aisha. She starts next Monday. I've scheduled her to meet the marketing team in the morning, but I still need someone to show her how to use our design software in the afternoon. Aisha: I can ask Diego from the design department to do that. He's very familiar with our system. By the way, did she submit her signed employment contract yet? Tomas: Not yet. I sent it to her email address yesterday, but she hasn't returned it. I'll call her today to remind her. Aisha: Great. Also, don't forget to request a security badge for her from the facilities office before Friday. Tomas: Oh, thanks for reminding me. I'll fill out that request form right now. [Q47] What is the main topic of the conversation?

(Shared with Q47.) [Q48] What does Aisha offer to do?

(Shared with Q47.) [Q49] What will Tomas do next?

A: Hi, Sofia. This is Diego from Apex Solutions. I'm calling about invoice number 405. The total amount charged for our order of office paper seems higher than the price listed in your catalog. B: Hello, Diego. Let me look up your account. Ah, yes. We recently updated our catalog last month, and there was a slight price increase on all paper products. A: Oh, I see. But we actually submitted our purchase order last Tuesday, which was before the new pricing took effect on the first of the month. B: You're absolutely right. Since your order was placed before the transition date, you should have been charged the original rate. I apologize for the oversight. A: Thank you. Our accounts payable department won't approve the payment until the numbers match our purchase order. B: I understand. I will adjust the billing system right now and email you a revised invoice. You should receive it in a few minutes. [Q50] Why is the man calling the woman?

(Shared with Q50.) [Q51] According to the woman, why did the price change?

(Shared with Q50.) [Q52] What does the woman say she will do next?

A: Hello, this is Hina from Bistro 22. I'm calling about our equipment rental order for this Saturday's patio dinner. B: Hi, Hina. Yes, I have your order here for fifty wooden chairs and ten tables. Is there a change you'd like to make? A: Yes, the weather forecast says it will be quite chilly on Saturday evening. We'll definitely need to add five portable heaters to the order. B: Let me check our inventory system... Yes, we have those in stock. I can add them to your account. A: Great. And is the delivery still scheduled for Saturday morning? We need everything set up by two o'clock. B: Yes, our truck will arrive at your restaurant by ten in the morning. I'll email you the updated contract right away. [Q53] Why is the woman calling?

(Shared with Q53.) [Q54] What does the woman say about Saturday's weather?

(Shared with Q53.) [Q55] What does the man say he will do next?

Aisha: Diego, I just got an alert from the carrier that our shipment of prototype components to London is held up because Heathrow Airport is experiencing severe air traffic delays. Diego: That's unfortunate, Aisha. Those prototypes need to be at the trade show by Thursday morning. If we can't fly them directly, we might have to route them through Paris and then use the rail network. Aisha: That sounds complicated, and it will definitely add transit time. Do you think we could use an expedited ground courier from a secondary airport instead? It might cost more, but we can't afford a delay. Diego: Let me check the courier schedules. Yes, we could fly them to Gatwick and have an express van pick them up. But I want to make sure we don't miss the courier's cutoff for modifying the cargo manifest. Aisha: I want to reroute it, but updating the inventory system and creating a new manifest takes quite a bit of time. I'm worried we won't finish before they close the booking. Diego: (reassuringly) The express truck won't leave for another three hours. I can help you fill out the paperwork so we can get it submitted in time. Aisha: That would be a huge help, Diego. Let's get started on that database update right away so we don't miss the deadline. [Q56] What problem are the speakers discussing?

(Shared with Q56.) [Q57] Why does the man say, "The express truck won't leave for another three hours"?

(Shared with Q56.) [Q58] What will the speakers probably do next?

A: Lena, I'm glad you could get here so quickly. Several tenants on the third floor have already complained that their offices are freezing. B: I've just finished inspecting the main air-handling unit on the roof. The primary intake valve is completely seized up, which is preventing the heating element from regulating the temperature properly. A: That explains it. Is that something we can patch up for now, or does the entire component need to be replaced? B: Well, I can lubricate the valve manually to get it moving temporarily, but the internal gears are heavily worn down. Honestly, it's a miracle it lasted through the winter. A: I see. In that case, we should probably go ahead and order a brand new assembly. How long will it take to get the replacement part delivered and installed? B: If I submit the work order right now, our warehouse can have it here by tomorrow morning. I'll need about three hours to fit it, so I can start first thing tomorrow. A: Perfect. I'll notify the third-floor staff that they'll need to tolerate the temporary fix for the rest of today, but everything will be fully resolved by tomorrow afternoon. [Q59] What problem are the speakers discussing?

(Shared with Q59.) [Q60] Why does the woman say, "Honestly, it's a miracle it lasted through the winter"?

(Shared with Q59.) [Q61] What does the man say he will do next?

Diego: Sofia, I just got a call from the cellist for the charity concert tonight. He's stuck in traffic on the highway and won't make it here by six o'clock. Sofia: (reassuringly) We still have fifteen minutes before the doors open. Diego: True, but even with that extra time, he won't arrive until at least six-thirty. We'll have to adjust the program. Sofia: Let's look at the schedule. We can't shift the silent auction because the caterers are bringing out the hot appetizers specifically for that segment. Diego: In that case, we should swap the duet's slot with the other performance. The employee choir is already in the rehearsal room warming up. Sofia: That sounds like the best solution. Could you let their director know they'll be going on first instead? I'll update the digital display in the lobby so our guests have the correct order of events. [Q62] What event are the speakers organizing?

(Shared with Q62.) [Q63] Why does the woman say, "We still have fifteen minutes before the doors open"?

(Shared with Q62.) [Q64] Look at the graphic. Which event segment will now take place at 6:15 PM?

A: Hassan, I've just finished reviewing your self-evaluation for your annual performance review. You've done an outstanding job leading the social media campaign for our new product line. B: Thank you, Aisha. I really enjoyed coordinating with the design team to get those graphics finished on time. I was hoping we could discuss the senior coordinator position that opened up last week. A: Actually, that's what I wanted to talk about. The HR department requires three years of experience in a supervisory role for that specific title, and you've only been with us for two years. B: (disappointed) I see. I thought my internship at the agency would count toward that. A: Unfortunately, the policy is quite strict about full-time post-graduate employment. However, I can recommend you for the specialist track, which has similar responsibilities and comes with a pay increase. B: That sounds like a great alternative. What would the next steps be for that process? A: I'll submit a formal recommendation to the department head by Friday. In the meantime, could you draft a summary of your key achievements from this past year? I'll need to attach it to the proposal. [Q65] What is the main topic of the conversation?

(Shared with Q65.) [Q66] Why does Hassan say, "I thought my internship at the agency would count toward that"?

(Shared with Q65.) [Q67] What does Aisha ask Hassan to do?

A: Mei-Ling, did you look at the invoice from our electronics vendor, Apex Solutions? They charged us the full rate for those replacement monitors, even though they were supposed to be covered under our warranty policy. B: That's strange. I remember reading in their terms that any defects reported within ninety days qualify for a complimentary replacement. Let me pull up our original agreement. A: (disappointed) I already checked that. Apparently, the warranty only applies if we return the defective units in their original packaging. I don't think we kept any of those boxes. B: That seems incredibly impractical for a bulk corporate order, Diego. Let me call their account manager, Mr. Weber. I've worked with him for years, and he might be willing to waive that clause for us. A: That would be a huge help. If he agrees, we should probably print out his written confirmation and attach it directly to the invoice before we submit it to the billing department. [Q68] What issue are the speakers discussing?

(Shared with Q68.) [Q69] Why does Diego say, "I don't think we kept any of those boxes"?

(Shared with Q68.) [Q70] What does Mei-Ling offer to do?

Hello, Mr. Tomas. This is Hassan calling from the front desk of the Grand Horizon Hotel. I am calling regarding your reservation for a deluxe suite starting tomorrow. Unfortunately, we had a minor plumbing issue in that specific room category this morning, so we cannot accommodate you there. However, we have upgraded you to our executive suite on the top floor at no additional charge. As a gesture of goodwill, we would also like to offer you a complimentary breakfast voucher during your stay. Please let us know if this arrangement is acceptable by calling us back at extension 402. Thank you. [Q71] Where does the speaker most likely work?

(Shared with Q71.) [Q72] Why is the speaker calling?

(Shared with Q71.) [Q73] What does the speaker offer the listener at no extra cost?

Thank you for calling the Skyview Airport Shuttle information line. Please be aware that due to unscheduled road repairs on the North Expressway, all shuttles heading to the international terminal are currently experiencing delays of up to thirty minutes. To accommodate passengers, we have temporarily relocated our primary pickup point from Zone A to the ground level of the parking garage. Regular service is expected to resume tomorrow morning once the construction work is completed. For real-time updates on bus locations, please download our mobile application or visit our official website. If you require immediate assistance with your booking, please stay on the line to speak with an agent. [Q74] What is the main purpose of the recorded message?

(Shared with Q74.) [Q75] According to the speaker, why are there delays?

(Shared with Q74.) [Q76] What are listeners encouraged to do to track buses in real time?

Good morning, team, and welcome to our Tuesday morning shift briefing. Today, our primary focus is the annual servicing of the main air conditioning units on the roof of the North Tower. The building management wants this completed before the hot summer weather begins next month. I have divided you into two teams, and Sofia will lead the group inspecting the coolant levels and electrical wiring. Please remember to wear your safety harnesses and helmets at all times while working on the roof. Lastly, since we need to turn off the power to the cooling system during the inspection, please make sure you post the warning signs on every floor before you start. Let's head over to the tool room to gather our equipment. [Q77] What is the main purpose of the briefing?

(Shared with Q77.) [Q78] According to the speaker, why must the work be done now?

(Shared with Q77.) [Q79] What does the speaker instruct the listeners to do before starting the work?

Good morning, everyone. I'd like to use the last ten minutes of our department meeting to discuss the retirement celebration for Tomas next Friday. As you know, Tomas has been our senior designer for over fifteen years, so we want to make this event very special. The banquet will take place at the Grand Oak Restaurant, starting at six o'clock. I am looking for three volunteers to help set up the table decorations and the welcome banner beforehand. Also, if you have any photos of Tomas from past company events, please email them to me by Wednesday afternoon. We are putting together a short slideshow to display during the dinner, and your contributions would be greatly appreciated. [Q80] What is the main purpose of the talk?

(Shared with Q80.) [Q81] Why are volunteers needed?

(Shared with Q80.) [Q82] What are listeners asked to do by Wednesday?

Attention all staff, this is Carmen from the human resources department with a brief announcement regarding our annual performance reviews. As a reminder, the portal for submitting your self-evaluation forms is currently open. To ensure your feedback is processed on time, please complete your submissions by five o'clock this Friday. If you are having trouble logging into the employee portal, please contact the IT support desk immediately. Additionally, supervisors are requested to schedule their one-on-one review meetings with team members starting next week. Thank you for your cooperation in making this year's evaluation process smooth and efficient. [Q83] What is the main purpose of the announcement?

(Shared with Q83.) [Q84] According to the speaker, what should employees do if they experience login issues?

(Shared with Q83.) [Q85] What are supervisors expected to do next week?

Are you a retail business owner struggling to keep track of your product shipments? With CartSync's new inventory management platform, you can monitor all your incoming orders from various vendors in one single dashboard. Starting next month, our updated service will also allow you to automatically generate digital invoices and send them directly to your clients. To celebrate this update, we are offering a twenty percent discount on our annual subscription plan for new members. Simply visit our website, download our digital catalog, and enter the code SAVE20 at checkout. Streamline your supply chain today with CartSync. [Q86] What service does the speaker promote?

(Shared with Q86.) [Q87] According to the speaker, what is a new feature starting next month?

(Shared with Q86.) [Q88] How can listeners receive a discount?

Welcome to the tour of our newly updated event spaces here at the Riverside Bistro. My name is Carmen, and I will be guiding you through our main dining hall and outdoor garden terrace today. As we walk, you will notice that our garden terrace has been fitted with a retractable glass roof, allowing us to host outdoor banquets even during rainy weather. Next, we will visit the kitchen, where our head chef is currently preparing some free appetizers for you to sample. Finally, we will sit down in the private lounge to discuss our customized catering packages and available dates for the upcoming holiday season. Please feel free to take pictures at any point during our walk. [Q89] Who most likely is Carmen?

(Shared with Q89.) [Q90] According to Carmen, what is a feature of the garden terrace?

(Shared with Q89.) [Q91] What will the listeners do at the end of the tour?

Welcome to the Business Travel Hour; I'm your host, Aisha. Today, we're tracking the major transit overhaul at the city's international airport, where the long-awaited express rail link is finally beginning its operations. As the high-speed trains roll out, the airport authority is gradually phasing out the older shuttle bus routes. Now, if you look at the current transition schedule on our website, you can see the planned final days for each service line. However, please note that we just received an update from the transit department: Route B's suspension has been pushed back by two weeks due to ongoing construction delays at the South Terminal platform. To help us understand how these adjustments will impact your daily commute, we're joined today by logistics consultant Diego. Diego has been analyzing regional transit patterns for over a decade. He virtually lives at the airport. Diego, welcome to the show. [Q92] Look at the graphic. Which route's final day of service has been changed?

(Shared with Q92.) [Q93] What does the speaker mean when she says, 'He virtually lives at the airport'?

(Shared with Q92.) [Q94] Who is Diego?

Hello, Diego. This is Carmen from Peak Climate Solutions. I'm calling about the heating system inspection we performed at your office building yesterday. While checking the main heating unit, we noticed that a key component is heavily worn down and needs to be replaced before the winter season begins. I looked at our inventory, and fortunately, the specific part that regulates the system's temperature is currently in stock. I'm scheduled to be near your area tomorrow afternoon. If you authorize the service today, I can head over and install it without charging you for a second trip. Please let me know how you'd like to proceed. [Q95] Why is the speaker calling?

(Shared with Q95.) [Q96] Look at the graphic. Which part does the speaker recommend replacing?

(Shared with Q95.) [Q97] What does the speaker mean when she says, "I'm scheduled to be near your area tomorrow afternoon"?

Thank you for calling the organizing committee for the annual corporate charity gala, scheduled for Saturday evening. Please note that online ticket sales have officially closed, but we have reserved a limited number of spots for telephone inquiries. If you are calling to upgrade an existing reservation to include access to the pre-dinner reception with our keynote speakers, please be aware that we can only accommodate twenty more guests for that exclusive portion of the evening. We have already finalized the catering numbers. To purchase a new ticket package, please listen to the following options, look at the reference guide on our event website, and press the corresponding number on your keypad. To speak directly with a representative regarding corporate table sponsorships, press five. [Q98] What is the main purpose of the recorded message?

(Shared with Q98.) [Q99] Why does the speaker say, "We have already finalized the catering numbers"?

(Shared with Q98.) [Q100] Look at the graphic. Which ticket tier has only twenty remaining spots?