EN: Present Continuous Tense (be + V-ing): This tense is used to describe actions that are currently happening or ongoing trends. In this sentence, 'are calling' indicates an active, ongoing demand.
Bahasa Melayu: Kala Kini Berterusan (be + V-ing): Kala ini digunakan untuk menerangkan tindakan yang sedang berlaku atau trend yang berterusan. Dalam ayat ini, "are calling" menunjukkan permintaan aktif yang sedang berlangsung.
The students are asking for more time to finish the project.
Para pelajar sedang menuntut lebih banyak masa untuk menyiapkan projek itu.
EN: Phrasal Verb 'Call for': This means to publicly demand or require something. It is often used in news contexts when a group of people requests a specific change.
Bahasa Melayu: Kata Kerja Frasa 'Call for': Ini bermaksud menuntut atau menyeru sesuatu secara terbuka. Dalam konteks berita, ia sering digunakan untuk menggambarkan sekumpulan orang yang meminta perubahan tertentu.
The protesters are calling for a change in the law.
Para penunjuk perasaan menuntut agar undang-undang diubah.
EN: In the UK, 'retail workers' often refers to staff in supermarkets and high-street shops. Recent years have seen a significant debate regarding the safety of these workers due to a rise in shoplifting and aggressive behavior from customers.
EN: The Passive Voice (be + past participle) is used when the action is more important than who performed it. Here, 'was fired' emphasizes the employee's loss of job rather than the manager who fired him.
Bahasa Melayu: Suara Pasif (be + past participle) digunakan apabila tindakan itu lebih penting daripada pelaku. Di sini, penggunaan 'was fired' (dipecat) menekankan akibat kehilangan pekerjaan oleh pekerja, bukannya pengurus yang memecatnya.
The window was broken during the storm.
Tingkap itu telah rosak dalam ribut.
EN: The preposition 'for' followed by a Gerund (verb-ing) is used to express the reason or cause for an action, especially in the context of punishment or reward.
Bahasa Melayu: Preposisi 'for' diikuti oleh gerund (V-ing) digunakan untuk menyatakan sebab atau alasan bagi sesuatu tindakan, terutamanya dalam konteks ganjaran atau hukuman.
She was thanked for helping the elderly man.
Dia diucapkan terima kasih kerana membantu lelaki tua itu.
EN: Waitrose is a high-end supermarket chain in the UK. The case highlights a common dilemma in retail: companies often have strict 'no-intervention' policies to protect staff from violence, but employees may feel a moral obligation to stop theft.
EN: Past Perfect Tense (had + past participle): This tense is used to describe an action that was completed before another action or a specific time in the past. In this context, it emphasizes that the stopping occurred before Smith was fired.
Bahasa Melayu: Kala Lampau Sempurna (had + past participle): Kala ini digunakan untuk menerangkan tindakan yang telah selesai sebelum tindakan lain atau titik masa tertentu pada masa lalu. Dalam konteks ini, ia menekankan bahawa tindakan "menghalang" berlaku sebelum Smith dipecat.
The train had already left when I arrived at the station.
Apabila saya tiba di stesen, kereta api telah pun bertolak.
EN: The pattern 'stop someone from doing something': This structure is used to indicate preventing a person from performing a specific action.
Bahasa Melayu: Corak 'stop someone from doing something': Struktur ini digunakan untuk menunjukkan menghalang seseorang daripada melakukan tindakan tertentu.
The heavy rain stopped us from going for a hike.
Hujan lebat menghalang kami daripada pergi mendaki.
EN: Easter eggs are a significant cultural symbol in the UK during springtime. Retailers often have large displays of chocolate eggs, which unfortunately can become targets for shoplifting during the Easter season.
EN: The Past Simple tense is used to describe completed actions that happened at a specific time in the past. Here, 'dismissed' and 'happened' indicate the sequence of events is finished.
Bahasa Melayu: Kala Lampau Mudah digunakan untuk menerangkan tindakan yang telah selesai pada masa tertentu pada masa lalu. Dalam ayat ini, "dismissed" (dipecat) dan "happened" (berlaku) menunjukkan bahawa peristiwa tersebut telah berakhir.
The company hired her last month.
Syarikat itu menggajinya pada bulan lepas.
EN: The conjunction 'after' introduces a subordinate clause (after the incident happened) to indicate the time relationship between two events.
Bahasa Melayu: Kata hubung subordinat 'after' memperkenalkan klausa subordinat (selepas kejadian itu berlaku), digunakan untuk menunjukkan hubungan urutan masa antara dua peristiwa.
We went home after the movie ended.
Kami pulang ke rumah selepas filem itu tamat.
EN: Waitrose is a well-known upmarket supermarket chain in the United Kingdom. In the UK, employment laws and company policies regarding how staff should handle shoplifting are very strict, often prioritizing staff safety over the recovery of stolen goods.
EN: The sentence uses the Present Perfect Tense (has + past participle) to describe an action that happened at an unspecified time in the past and has relevance to the present situation.
Bahasa Melayu: Ayat ini menggunakan Kala Kini Sempurna (has + past participle) untuk menerangkan tindakan yang berlaku pada masa lalu tetapi masa yang tepat tidak penting, dan ia berkaitan dengan keadaan sekarang.
The company has announced new safety rules.
Syarikat itu telah mengumumkan peraturan keselamatan baharu.
EN: The phrase 'called Usdaw' is a past participle phrase acting as an adjective to provide more information about the noun 'union'. It is a shortened form of 'which is called Usdaw'.
Bahasa Melayu: Frasa "called Usdaw" ialah frasa past participle yang bertindak sebagai adjektif untuk menerangkan kata nama "union" (kesatuan sekerja), memberikan maklumat tambahan. Ini ialah bentuk ringkas bagi "which is called Usdaw".
A man called Peter left a message for you.
Seorang lelaki bernama Peter telah meninggalkan mesej untuk anda.
EN: Usdaw (Union of Shop, Distributive and Allied Workers) is one of the largest trade unions in the UK. In British culture, trade unions play a significant role in negotiating workers' rights and safety with both the government and large corporations.
EN: Appositive Phrase: A noun or noun phrase that sits next to another noun to rename it or provide more information. Here, 'the general secretary of Usdaw' identifies who Joanne Thomas is.
Bahasa Melayu: Frasa Apositif: Kata nama atau frasa nama yang terletak di sebelah kata nama lain untuk menamakan semula atau memberikan maklumat lanjut tentang kata nama tersebut. Dalam ayat ini, "the general secretary of Usdaw" digunakan untuk menjelaskan identiti Joanne Thomas.
Mr. Lee, my English teacher, is very kind.
Encik Lee, guru Bahasa Inggeris saya, sangat baik hati.
EN: Noun Clause with 'that': The word 'that' introduces a subordinate clause acting as the object of the verb 'said'. It reports the content of what was spoken.
Bahasa Melayu: Klausa Nama dengan 'that': Perkataan 'that' memperkenalkan klausa subordinat yang bertindak sebagai objek bagi kata kerja 'said', digunakan untuk melaporkan kandungan ucapan.
She said that the weather was beautiful.
Dia berkata bahawa cuaca sangat cantik.
EN: Usdaw stands for the 'Union of Shop, Distributive and Allied Workers'. In the UK, trade unions play a significant role in negotiating workplace safety and rights with large retail corporations.
EN: Present Perfect Continuous Tense (has been rising): This tense is used to describe an action that started in the past and is still continuing in the present, emphasizing the duration or ongoing nature of the activity.
Bahasa Melayu: Kala Kini Sempurna Berterusan (has been rising): Kala ini digunakan untuk menerangkan tindakan yang bermula pada masa lalu dan berterusan sehingga kini, menekankan kesinambungan atau keadaan yang sedang berlangsung.
The cost of living has been rising steadily for several months.
Kos sara hidup telah meningkat secara berterusan sejak beberapa bulan lalu.
EN: Noun Clause as Object: The word 'that' introduces a noun clause ('that retail crime... protection') which functions as the direct object of the verb 'explained'.
Bahasa Melayu: Klausa Nama sebagai Objek: Perkataan 'that' memperkenalkan klausa nama (that retail crime... protection), yang berfungsi sebagai objek langsung bagi kata kerja 'explained' dalam ayat.
He explained that the meeting was canceled.
Dia menjelaskan bahawa mesyuarat itu telah dibatalkan.
EN: The term 'frontline' in a retail context refers to employees who interact directly with customers, such as cashiers and floor staff. In the UK, the safety of these workers has become a significant political and social issue due to a reported rise in shoplifting and verbal abuse.
EN: Present Perfect Continuous Tense (has/have + been + -ing): This tense is used to describe an action that started in the past and is still continuing in the present, often emphasizing the duration or ongoing nature of the activity.
Bahasa Melayu: Kala Kini Sempurna Berterusan (has/have + been + -ing): Kala ini digunakan untuk menerangkan tindakan yang bermula pada masa lalu dan berterusan sehingga kini, biasanya menekankan tempoh atau proses aktiviti tersebut.
The team has been working on this project since January.
Pasukan itu telah berusaha untuk projek ini sejak bulan Januari.
EN: Indirect Questions with 'how': The phrase 'how to improve...' acts as a noun phrase (the object of the preposition 'about'). It uses an infinitive structure to express a method or way of doing something.
Bahasa Melayu: Soalan Tidak Langsung dengan 'how': Frasa 'how to improve...' bertindak sebagai frasa nama (objek bagi preposisi 'about'). Ia menggunakan struktur infinitif untuk menyatakan cara atau kaedah melakukan sesuatu.
She is learning how to manage her time better.
Dia sedang belajar cara menguruskan masa dengan lebih baik.
EN: In the UK, 'The union' often refers to specific trade unions like Usdaw (Union of Shop, Distributive and Allied Workers), which play a significant role in negotiating workers' rights and safety standards directly with large retail corporations.
EN: Noun Clauses with 'that': A noun clause acts as the object of a verb (in this case, 'shows'). It starts with the conjunction 'that' and contains its own subject and verb to provide more detailed information.
Bahasa Melayu: Klausa Nama dengan 'that': Klausa nama bertindak sebagai objek bagi kata kerja (dalam kes ini, shows). Ia bermula dengan kata hubung 'that' dan diikuti oleh klausa lengkap (subjek + kata kerja), digunakan untuk memberikan maklumat yang lebih terperinci.
Research shows that exercise improves mental health.
Kajian menunjukkan bahawa senaman boleh meningkatkan kesihatan mental.
EN: Subject-Verb Agreement: In English, the verb must match the subject in number. Here, 'A recent survey' is a singular third-person subject, so the verb 'show' takes an 's' to become 'shows'.
Bahasa Melayu: Persetujuan Subjek-Kata Kerja: Dalam bahasa Inggeris, kata kerja mesti sepadan dengan subjek dari segi bilangan. Subjek ayat ini, 'A recent survey', ialah orang ketiga tunggal, oleh itu kata kerja 'show' mesti ditambah 's' menjadi 'shows'.
The report indicates a need for change.
Laporan itu menunjukkan keperluan untuk perubahan.
EN: Usdaw stands for the 'Union of Shop, Distributive and Allied Workers'. In the UK, trade unions play a significant role in negotiating workplace safety and rights, especially in the retail sector where frontline staff face increasing challenges.
EN: The phrase 'According to' is a prepositional phrase used to attribute information to a specific source, such as a person, a document, or a study.
Bahasa Melayu: Frasa 'According to' ialah frasa preposisi yang digunakan untuk mengaitkan maklumat kepada sumber tertentu, seperti seseorang, dokumen, atau kajian (diterjemahkan sebagai "menurut" atau "berdasarkan...").
According to the weather forecast, it will rain tomorrow.
Menurut ramalan cuaca, esok akan hujan.
EN: Reported Speech with 'would': When reporting what someone said in the past about a future preference or intention, 'will' changes to 'would' to maintain backshift in tense.
Bahasa Melayu: Ucapan Tidak Langsung dengan 'would': Apabila melaporkan apa yang seseorang katakan pada masa lalu tentang keutamaan atau niat pada masa hadapan, 'will' ditukar kepada 'would' untuk mematuhi peraturan peralihan kala.
He said he would help us with the project.
Dia berkata bahawa dia akan membantu kami menyiapkan projek itu.
EN: In the UK, 'union members' refers to workers who belong to a trade union, such as Usdaw. Unions play a significant role in British labor relations, negotiating for safety and pay. The mention of a '2025 survey' suggests this is a forward-looking or very recent report within the context of the story.
EN: The sentence uses a 'that-clause' as a noun clause acting as the direct object of the verb 'believe'. This structure allows the speaker to express a complete thought or opinion following a reporting verb.
Bahasa Melayu: Ayat ini menggunakan klausa nama yang diperkenalkan oleh 'that', sebagai objek bagi kata kerja 'believe'. Struktur ini sering digunakan untuk menyatakan idea atau pendapat yang lengkap selepas kata kerja pelapor (seperti believe, say, think).
Experts suggest that regular exercise improves mental health.
Pakar mengesyorkan bahawa senaman yang kerap boleh meningkatkan kesihatan mental.
EN: The sentence features a compound predicate where two verb phrases ('provide reassurance' and 'act as a deterrent') share the same subject ('security guards'), connected by the conjunction 'and'.
Bahasa Melayu: Ayat ini mengandungi predikat majmuk di mana dua frasa kerja (provide reassurance dan act as a deterrent) berkongsi subjek yang sama (security guards), dan disambungkan oleh kata hubung 'and'.
The new policy saves money and increases efficiency.
Dasar baharu itu menjimatkan wang dan meningkatkan kecekapan.
EN: In the UK, the role of retail security has become a significant public debate. Unlike some countries where security might be armed, UK retail guards are primarily there for 'reassurance' and 'deterrence', focusing on de-escalation and visual presence rather than physical intervention, which is reflected in the specific vocabulary used here.
EN: The use of 'such as' to introduce examples. It is a prepositional phrase used to provide specific instances of a general category (in this case, 'other measures').
Bahasa Melayu: Penggunaan 'such as' untuk memperkenalkan contoh. Ini ialah frasa preposisi yang digunakan untuk memberikan contoh khusus bagi kategori umum (dalam ayat ini, "langkah-langkah lain").
The store sells many fruits, such as apples and oranges.
Kedai ini menjual pelbagai jenis buah-buahan, seperti epal dan oren.
EN: Reported speech with 'said (that)'. When reporting what someone said, the word 'that' is often omitted in casual or journalistic English, followed by a subordinate clause.
Bahasa Melayu: Ucapan Tidak Langsung dengan 'said (that)'. Apabila melaporkan apa yang seseorang katakan, kata hubung 'that' sering digugurkan dalam bahasa Inggeris lisan atau berita, diikuti oleh klausa subordinat.
He said they need more time to finish the project.
Dia berkata bahawa mereka memerlukan lebih banyak masa untuk menyiapkan projek itu.
EN: In the UK, the use of facial recognition technology in retail is a subject of ongoing debate regarding privacy versus security. While it helps deter crime, civil liberties groups often raise concerns about surveillance.
EN: The sentence begins with a participial phrase 'After losing...'. This is a reduced adverbial clause where the subject 'Smith' is omitted because it is the same as the subject of the main clause. The '-ing' form (present participle) indicates an active action.
Bahasa Melayu: Ayat ini bermula dengan frasa participial "After losing...". Ini ialah klausa adverba yang diringkaskan, kerana subjeknya sama dengan subjek klausa utama, iaitu "Smith", maka ia digugurkan. Penggunaan bentuk "-ing" (present participle) menunjukkan tindakan yang aktif.
After finishing her homework, Sarah went to the park.
Selepas menyiapkan kerja rumah, Sarah pergi ke taman.
EN: The main clause uses the passive voice 'was offered'. The passive voice is formed with 'be' + past participle, focusing on the person receiving the action (Smith) rather than who performed it.
Bahasa Melayu: Klausa utama menggunakan suara pasif "was offered". Suara pasif dibentuk dengan "kata kerja be + past participle", dan tumpuannya ialah kepada orang yang menerima tindakan (Smith), bukan orang yang melakukan tindakan itu.
He was offered a promotion by his manager.
Pengurusnya memberinya peluang untuk dinaikkan pangkat.
EN: Waitrose and Iceland represent different segments of the UK grocery market. Waitrose is typically seen as an upmarket, premium supermarket, while Iceland is known for frozen foods and budget-friendly prices. The move from Waitrose to Iceland in this context highlights a significant change in employment environment.
EN: Appositive Phrase: A noun or noun phrase that follows another noun to explain or identify it. Here, 'the chief executive of Iceland' identifies who Richard Walker is.
Bahasa Melayu: Frasa Apositif: Kata nama atau frasa nama yang mengikuti kata nama lain untuk menjelaskan atau menerangkan identiti kata nama tersebut. Dalam ayat ini, "the chief executive of Iceland" menjelaskan identiti Richard Walker.
Mr. Brown, my English teacher, is very kind.
Encik Brown, guru Bahasa Inggeris saya, sangat baik hati.
EN: Noun Clause as Object: The word 'that' introduces a clause (shop workers need more tools...) which functions as the direct object of the verb 'said'.
Bahasa Melayu: Klausa Nama sebagai Objek: Perkataan 'that' memperkenalkan klausa (pekerja kedai memerlukan lebih banyak alat...), yang berfungsi sebagai objek langsung bagi kata kerja 'said'.
She said that she would arrive on time.
Dia berkata bahawa dia akan tiba tepat pada waktunya.
EN: Iceland is a well-known British supermarket chain specializing in frozen foods. Richard Walker is its high-profile executive often involved in social and environmental advocacy.
EN: The verb 'suggest' is followed by a 'that-clause' acting as a direct object. In formal contexts, 'suggest' often triggers the subjunctive mood (base form of the verb), though 'could' or 'should' are frequently used to express possibility or recommendation.
Bahasa Melayu: Kata kerja 'suggest' (mencadangkan) diikuti oleh klausa yang diperkenalkan oleh 'that' sebagai objek. Dalam konteks formal, 'suggest' sering mencetuskan mood subjunktif (menggunakan bentuk dasar kata kerja), tetapi apabila menyatakan kemungkinan atau cadangan, 'could' atau 'should' juga sering digunakan.
The doctor suggested that he take a rest.
Doktor mencadangkan supaya dia berehat sebentar.
EN: The phrase 'such as' is used to introduce specific examples that belong to a broader category (in this case, 'technology'). It functions similarly to 'like' but is more common in formal writing.
Bahasa Melayu: Frasa 'such as' (seperti) digunakan untuk memperkenalkan contoh-contoh khusus yang tergolong dalam kategori yang lebih luas (dalam ayat ini, 'technology'). Fungsinya serupa dengan 'like', tetapi lebih lazim dalam penulisan formal.
We need to reduce waste, such as plastic bottles and paper.
Kita perlu mengurangkan sisa buangan, seperti botol plastik dan kertas.
EN: In the UK, the term 'staff' is a collective noun and is often used without an 's' even when referring to multiple people. The debate over AI in retail is currently a major topic in British business, as companies balance efficiency and security with privacy concerns.
EN: The structure 'describe A as B' is used to define or characterize someone or something in a specific way. 'As' functions as a preposition here.
Bahasa Melayu: Struktur 'describe A as B' (menggambarkan A sebagai B) digunakan untuk mentakrifkan atau mencirikan seseorang atau sesuatu dengan cara tertentu. Di sini, 'as' digunakan sebagai preposisi.
The critics described the new movie as a masterpiece.
Pengkritik menggambarkan filem baharu itu sebagai sebuah karya agung.
EN: A relative clause starting with 'that' is used to provide more information about the noun 'problem'. In this case, it defines what kind of problem it is.
Bahasa Melayu: Klausa relatif yang bermula dengan 'that' digunakan untuk memberikan maklumat lanjut tentang kata nama 'problem'. Dalam kes ini, ia mentakrifkan jenis masalah yang dimaksudkan.
He solved a problem that was very difficult.
Dia menyelesaikan masalah yang sangat sukar.
EN: In the UK, 'shoplifting' is a significant legal and social issue. The debate often centers on whether it is a 'victimless' crime or one that leads to more serious 'violent crime', as mentioned by Richard Walker.
EN: Present Perfect Tense (have/has + past participle): This tense is used to describe an action that happened at an unspecified time in the past and has a connection or result in the present.
Bahasa Melayu: Kala Kini Sempurna (have/has + past participle): Kala ini digunakan untuk menerangkan tindakan yang berlaku pada masa lalu pada masa yang tidak pasti, dan tindakan itu mempunyai kaitan atau kesan terhadap masa kini.
The new policy has improved the working environment.
Dasar baharu itu telah memperbaiki persekitaran kerja.
EN: Prepositional Phrases as Modifiers: Phrases starting with prepositions (like 'of', 'about', 'in') are used here to provide specific details about the nouns they follow (case, discussion, safety).
Bahasa Melayu: Frasa Preposisi sebagai Penerang: Frasa yang bermula dengan preposisi (seperti of, about, in) digunakan di sini untuk memberikan butiran khusus bagi kata nama yang mendahuluinya (case, discussion, safety).
The report about the accident is on the desk.
Laporan mengenai kemalangan itu terletak di atas meja.
EN: In the UK, the debate over retail workers' rights to intervene in shoplifting is significant. Many companies have 'no-touch' policies to protect staff from potential violence, which can lead to controversy when employees are fired for trying to protect store property.
EN: The sentence uses a 'that-clause' as a noun clause acting as the direct object of the verb 'believe'. This structure allows the speaker to express a thought, opinion, or fact.
Bahasa Melayu: Ayat ini menggunakan 'klausa that' sebagai klausa nama yang bertindak sebagai objek langsung bagi kata kerja 'believe'. Struktur ini sering digunakan untuk menyatakan fikiran, pendapat, atau fakta.
I believe that education is the key to success.
Saya percaya bahawa pendidikan adalah kunci kejayaan.
EN: The modal verb 'should' is used here to express a strong opinion or moral obligation, followed by 'not have to' which indicates a lack of necessity or an unfair requirement.
Bahasa Melayu: Kata kerja modal 'should' digunakan di sini untuk menyatakan pendapat yang kuat atau kewajipan moral, diikuti oleh 'not have to' menunjukkan kekurangan keperluan atau bahawa ia adalah permintaan yang tidak adil (tidak perlu, tidak sepatutnya dipaksa).
You should not have to pay for someone else's mistake.
Anda tidak sepatutnya dipaksa untuk menanggung kesilapan orang lain.
EN: In the UK, there is an ongoing debate regarding the safety of retail workers. Traditionally, shop staff were not expected to act as security, but rising shoplifting rates have forced many into dangerous confrontations, leading to calls for legal protection and professional security presence.
EN: The Present Perfect Tense (has + past participle) is used here to describe a situation that started in the past and continues to be relevant or true in the present.
Bahasa Melayu: Kala Kini Sempurna (has + past participle) digunakan di sini untuk menerangkan situasi yang bermula pada masa lalu dan terus memberi kesan sehingga kini, atau masih menjadi fakta pada masa sekarang.
The cost of living has become a major challenge for many families.
Kos sara hidup telah menjadi cabaran utama bagi kebanyakan keluarga.
EN: The phrasal verb 'push for' means to demand or try hard to get something, often used in the context of advocacy or negotiations.
Bahasa Melayu: Kata kerja frasa 'push for' bermaksud menuntut atau berusaha keras untuk mendapatkan sesuatu, selalunya dalam konteks advokasi atau rundingan.
Environmental groups are pushing for stricter laws on plastic waste.
Kumpulan alam sekitar sedang memperjuangkan peraturan yang lebih ketat mengenai sisa plastik.
EN: In the UK, 'The Union' often refers to major trade unions like Usdaw, which represent retail workers' rights. The rise in retail crime is a significant socio-economic issue currently being debated in British media.
Kosa kata utama dengan sebutan IPA, definisi, contoh ayat, dan kuiz interaktif.
Dalam konteks: Menghadapi atau menentang seseorang secara bersemuka, terutamanya berkaitan dengan kelakuan tidak wajar mereka.
Dalam konteks: Memecat; membuang kerja.
Dalam konteks: (Peristiwa yang luar biasa atau tidak menyenangkan) kejadian, insiden.
Dalam konteks: Penghiburan; ketenangan; menghilangkan keraguan.
Dalam konteks: Kuasa pencegahan; faktor penghalang; benda yang menghalang.
Dalam konteks: Langkah-langkah; cara.
Dalam konteks: Pengecaman; pengenalan.
Dalam konteks: Menghalang; memberi amaran; menyebabkan seseorang berputus asa.
Frasa dengan label jenis, definisi dwibahasa, nota penggunaan, dan contoh ayat.
A person who steals goods from a shop while pretending to be a customer.
Pencuri kedai
In a position where you are directly dealing with a dangerous or difficult situation.
Berada di barisan hadapan
To express one's opinion publicly and openly, especially in opposition to something.
Bersuara secara terbuka; berani bersuara
A technology capable of identifying or verifying a person from a digital image or a video frame.
Pengecaman wajah
Criminal activities that occur within a retail environment, such as theft or violence against staff.
Jenayah runcit