Travel EmergenciesKecemasan Semasa Melancong
Pratonton Audio Lengkap
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#1
Good afternoon! Welcome to Chapter & Verse Bookshop. How can I help you today?
Selamat tengah hari! Selamat datang ke Kedai Buku Chapter & Verse. Ada apa-apa yang boleh saya bantu hari ini?
#2
Hi there. Actually, I'm not here to buy books. I really need some help with an emergency.
Hai. Sebenarnya, saya bukan ke sini untuk membeli buku. Saya sangat memerlukan bantuan berkaitan dengan kecemasan.
#3
Oh no, you look quite stressed. What happened? Are you alright?
Oh tidak, anda nampak sangat tertekan. Apa yang berlaku? Adakah anda baik-baik saja?
#4
Not really. My passport was stolen about two hours ago, along with my wallet and credit cards.
Tidak berapa baik. Pasport saya telah dicuri kira-kira dua jam yang lalu, bersama-sama dengan dompet dan kad kredit saya.
#5
That's terrible! I'm so sorry to hear that. Have you reported it to the police yet?
那太糟糕了!我很遺憾聽到這個消息。你向警察報案了嗎?
#6
No, I haven't. I was in such a state of shock that I just started wandering around.
不,我還沒(報案)。我當時處於極度震驚的狀態,以至於我只是開始四處徘徊。
#7
I completely understand, but you should file a police report as soon as possible.
我完全理解,但你應該盡快報警。
#8
You're right. Do you happen to know where the nearest police station is located?
你說得對。你碰巧知道最近的警察局在哪裡嗎?
#9
Yes, there's one on Baker Street, just a ten-minute walk from here going north.
是的,在貝克街就有一間,從這裡往北走大約只要十分鐘的路程。
#10
That's helpful. And what about my passport? I'll need it to fly back home.
那很有幫助。那我的護照怎麼辦?我需要它才能飛回家。
#11
You'll need to contact your embassy to apply for an emergency travel document.
你需要聯繫你的大使館來申請緊急旅行文件。
#12
I'm American, so I suppose I should look for the United States Embassy here in London.
我是美國人,所以我認為我應該在倫敦這裡尋找美國大使館。
#13
Exactly. I believe it's located in Nine Elms. Let me look up the address for you.
沒錯。我相信它位於九榆樹區。讓我幫你查一下地址。
#14
Thank you so much. I had been planning this trip for months before everything went wrong.
非常感謝你。在一切出錯之前,我已經計劃這趟旅行好幾個月了。
#15
I can only imagine how frustrating that must be. Here's the embassy address on my phone.
我完全可以想像那有多令人沮喪。這是我手機上的大使館地址。
#16
Perfect. But without my wallet, I don't even have money for the bus or a phone call.
太好了。但沒有錢包,我甚至連搭公車或打電話的錢都沒有。
#17
Don't worry. You can use our shop phone to call the embassy right now.
別擔心。你現在可以使用我們店裡的電話打給大使館。
#18
That would be incredibly kind of you. I also need to call my bank to cancel my cards.
那真是太感激您了。我還需要打電話給銀行取消我的卡片。
#19
Of course! The phone is right behind the counter. Take as much time as you need.
當然可以!電話就在櫃檯正後方。需要多久時間請儘管用。
#20
You've been so helpful, Olivia. I honestly don't know what I would have done without you.
Olivia,妳一直以來都幫了我很大的忙。我真的不知道如果沒有妳,我該怎麼辦。
#21
It's no trouble at all. I once lost my bag while travelling in Spain, so I understand.
Sama sekali tidak menyusahkan. Saya pernah kehilangan beg semasa melancong di Sepanyol, jadi saya faham.
#22
Really? Then you know exactly how overwhelming it feels when you're stranded abroad.
Benarkah? Kalau begitu anda pasti tahu benar betapa bimbangnya perasaan apabila terkandas di luar negara sendirian.
#23
Absolutely. After you've made your calls, I can walk you to the police station myself.
Tentu sahaja. Selepas anda selesai membuat panggilan, saya sendiri boleh menemani anda berjalan ke balai polis.
#24
That would mean the world to me. Thank you for turning this nightmare into something manageable.
Itu sangat bermakna bagi saya. Terima kasih kerana mengubah mimpi ngeri ini menjadi sesuatu yang boleh dikendalikan.