TOEIC 多益 · 聽力 · 100 題

TOEIC 多益 聽力原創模擬試題 4

依 TOEIC 公開題型原創的聽力與閱讀整卷模擬試題,難易度混合,跟正式考試一樣。

本卷是 Loopy 依公開題型原創的模擬試題,不是 ETS 的官方試題。

TOEIC® 與 TOEFL® 是 ETS 的註冊商標;IELTS 屬於 British Council、IDP 與 Cambridge English。本站的模擬試題由 Loopy 原創,與上述機構無關,也未經其認可。

整卷音檔

Part 1:照片描述 (Photographs)

  1. 第 1 題

    第 1 題
    • A
    • B
    • C
    • D
    看逐字稿

    Look at the picture. (A) She is handing a document to a man. (B) He is typing on a computer keyboard. (C) She is hanging a picture on the wall. (D) He is opening a desk drawer.

    中文翻譯

    請看這張圖片。(A) 她正遞給一名男子一份文件。(B) 他正在用電腦鍵盤打字。(C) 她正把一幅畫掛在牆上。(D) 他正打開書桌的抽屜。

  1. 第 2 題

    第 2 題
    • A
    • B
    • C
    • D
    看逐字稿

    Look at the picture. (A) She is hanging a picture on the wall. (B) She is handing a document to a worker. (C) He is fixing a computer screen. (D) He is opening a cardboard box.

    中文翻譯

    請看這張圖片。 (A) 她正把一幅畫掛在牆上。 (B) 她正把一份文件遞給一名工作人員。 (C) 他正在修理電腦螢幕。 (D) 他正在打開一個紙箱。

  1. 第 3 題

    第 3 題
    • A
    • B
    • C
    • D
    看逐字稿

    Look at the picture. (A) She is writing on a large map. (B) She is carrying some heavy luggage. (C) She is handing a card to a customer. (D) She is cleaning the computer screen.

    中文翻譯

    請看這張圖片。 (A) 她正在一張大地圖上寫字。 (B) 她正提著一些沉重的行李。 (C) 她正遞一張卡片給顧客。 (D) 她正在清理電腦螢幕。

  1. 第 4 題

    第 4 題
    • A
    • B
    • C
    • D
    看逐字稿

    Look at the picture. (A) An airplane is being boarded by passengers. (B) A worker is sealing a cardboard box. (C) A passenger is checking a flight schedule on a wall monitor. (D) A suitcase is being placed onto a scale.

    中文翻譯

    請看這張圖片。 (A) 乘客正陸續登上飛機。 (B) 一名工作人員正在封紙箱。 (C) 一名旅客正在觀看牆上螢幕的航班時刻表。 (D) 一個行李箱正被放到磅秤上。

  1. 第 5 題

    第 5 題
    • A
    • B
    • C
    • D
    看逐字稿

    Look at the picture. (A) He is repairing an air conditioning unit. (B) He is painting the side of the building. (C) He is washing a large glass window. (D) He is carrying a metal ladder outside.

    中文翻譯

    請看這張圖片。 (A) 他正在修理冷氣機。 (B) 他正在粉刷建築物的外牆。 (C) 他正在清洗一面大玻璃窗。 (D) 他正在戶外搬運金屬梯。

  1. 第 6 題

    第 6 題
    • A
    • B
    • C
    • D
    看逐字稿

    Look at the picture. (A) Some boxes are being stacked on metal shelves. (B) Items are being placed into cardboard containers. (C) A large banner is being hung from the ceiling. (D) Some food containers are being washed in a sink.

    中文翻譯

    請看這張圖片。(A) 一些箱子正被堆疊在金屬架上。(B) 物品正被放入紙箱中。(C) 一幅大型橫幅正被懸掛在天花板上。(D) 一些食品容器正被放在水槽裡清洗。

Part 2:應答問題 (Question–Response)

  1. 第 7 題

    • A
    • B
    • C
    看逐字稿

    Where should I submit my job application? (A) To the human resources office. (B) By five o'clock on Friday. (C) The application is very long.

    中文翻譯

    問:我應該把求職申請書交到哪裡? (A) 送到人力資源部門。 (B) 星期五下午五點前。 (C) 這份申請書非常長。

  1. 第 8 題

    • A
    • B
    • C
    看逐字稿

    When will the supplier send the invoice? (A) In the billing office. (B) On Thursday afternoon. (C) To send the invoice.

    中文翻譯

    供應商什麼時候會寄送請款單? (A) 在帳務辦公室。 (B) 星期四下午。 (C) 為了寄送請款單。

  1. 第 9 題

    • A
    • B
    • C
    看逐字稿

    Who is working at the front desk tonight? (A) At around eight o'clock. (B) Yes, the desk is clean. (C) Our new receptionist, Sofia.

    中文翻譯

    問:今天晚上誰在櫃檯值班? (A) 大約八點。 (B) 是的,桌子很乾淨。 (C) 我們新來的櫃檯人員,Sofia。

  1. 第 10 題

    • A
    • B
    • C
    看逐字稿

    What gate does the flight to Tokyo depart from? (A) Gate fifteen. (B) At three o'clock. (C) To catch my flight.

    中文翻譯

    飛往東京的班機從哪一個登機門出發? (A) 十五號登機門。 (B) 三點鐘。 (C) 為了趕上我的班機。

  1. 第 11 題

    • A
    • B
    • C
    看逐字稿

    Did you call the technician to repair the heater? (A) No, I do not need a new heater. (B) Yes, she will arrive this afternoon. (C) In the basement near the elevator.

    中文翻譯

    你打電話請技術人員來修理暖氣了嗎? (A) 不,我不需要新的暖氣。 (B) 有,她今天下午會到。 (C) 在電梯附近的地下室。

  1. 第 12 題

    • A
    • B
    • C
    看逐字稿

    Why is the company picnic being held indoors? (A) At the park down the street. (B) To buy a new picnic basket. (C) Because it might rain today.

    中文翻譯

    問題:為什麼公司的野餐活動要在室內舉辦? (A) 在街尾的公園。 (B) 為了買一個新的野餐籃。 (C) 因為今天可能會下雨。

  1. 第 13 題

    • A
    • B
    • C
    看逐字稿

    Did you send your job application yet? (A) Yes, I emailed it this morning. (B) To the main office downtown. (C) I need a copy of the application.

    中文翻譯

    問:你寄出求職申請了嗎? (A) 有,我今天早上已經發電子郵件寄過去了。 (B) 到市中心的總辦公室。 (C) 我需要一份申請表。

  1. 第 14 題

    • A
    • B
    • C
    看逐字稿

    How do I track my order? (A) I will order the office supplies. (B) Use the number on your invoice. (C) At the warehouse next door.

    中文翻譯

    問:我要如何追蹤我的訂單? (A) 我會訂購辦公用品。 (B) 請使用您發票上的單號。 (C) 在隔壁的倉庫。

  1. 第 15 題

    • A
    • B
    • C
    看逐字稿

    Where is the hotel guest elevator? (A) At nine o'clock. (B) For hotel guests. (C) Around the corner.

    中文翻譯

    問:請問飯店的客用電梯在哪裡? (A) 在九點鐘。 (B) 給飯店房客使用的。 (C) 在轉角處。

  1. 第 16 題

    • A
    • B
    • C
    看逐字稿

    When does the airport train leave? (A) At two o'clock. (B) From platform four. (C) I need to train the new staff.

    中文翻譯

    問:機場列車何時出發? (A) 兩點鐘。 (B) 在第四月台。 (C) 我需要培訓新員工。

  1. 第 17 題

    • A
    • B
    • C
    看逐字稿

    Who scheduled the annual inspection for the heating system? (A) Every year in early October. (B) The building supervisor arranged it. (C) No, the inspection was brief.

    中文翻譯

    問題:是誰排定了暖氣系統的年度檢查? (A) 每年十月初。 (B) 大樓主管安排的。 (C) 不,檢查很快就結束了。

  1. 第 18 題

    • A
    • B
    • C
    看逐字稿

    What is the grand prize for the charity raffle? (A) At the community center downtown. (B) No, I haven't bought a raffle ticket yet. (C) A weekend stay at a resort.

    中文翻譯

    慈善抽獎活動的大獎是什麼? (A) 在市中心的社區中心。 (B) 沒有,我還沒買抽獎券。 (C) 度假村週末住宿。

  1. 第 19 題

    • A
    • B
    • C
    看逐字稿

    Why did we postpone the new employee's onboarding? (A) Because her supervisor is currently traveling. (B) At the beginning of next month. (C) I have not met the new employee.

    中文翻譯

    問:為什麼我們延後了新進員工的報到時間? (A) 因為她的主管目前正在出差。 (B) 在下個月初。 (C) 我還沒有見過那位新進員工。

  1. 第 20 題

    • A
    • B
    • C
    看逐字稿

    The discount coupon is valid until Friday, isn't it? (A) At the register near the entrance. (B) Actually, it expires tomorrow. (C) Yes, I'd like to get a discount.

    中文翻譯

    問:這張折價券的有效期到星期五,對吧? (A) 在入口附近的結帳櫃檯。 (B) 事實上,它明天就過期了。 (C) 是的,我想享有折扣。

  1. 第 21 題

    • A
    • B
    • C
    看逐字稿

    We need to hire more servers for the banquet, don't we? (A) At seven o'clock in the evening. (B) No, the banquet room is upstairs. (C) Yes, the guest list has grown.

    中文翻譯

    問:我們需要為宴會增雇更多服務生,對吧? (A) 在晚上七點。 (B) 不,宴會廳在樓上。 (C) 沒錯,賓客名單人數變多了。

  1. 第 22 題

    • A
    • B
    • C
    看逐字稿

    Should we take the express train to the airport, or would you prefer to book a taxi? (A) The rail service is usually much faster at this hour. (B) No, I didn't train the new assistant yet. (C) At departure gate fifteen.

    中文翻譯

    我們應該搭特快列車去機場,還是你比較想叫計程車? (A) 鐵路運輸在這個時段通常快得多。 (B) 不,我還沒培訓新來的助理。 (C) 在十五號登機門。

  1. 第 23 題

    • A
    • B
    • C
    看逐字稿

    Should we replace the air filter now, or can it wait until the weekend? (A) Actually, the water filter is in the kitchen. (B) Let's do it right away so we don't forget. (C) At least twice a year.

    中文翻譯

    問題:我們現在就該更換空氣濾網,還是可以等到週末? (A) 事實上,濾水器在廚房裡。 (B) 我們立刻動手吧,免得忘記。 (C) 一年至少兩次。

  1. 第 24 題

    • A
    • B
    • C
    看逐字稿

    Have you sent out the invitations for the annual awards ceremony? (A) In the grand ballroom on the second floor. (B) Yes, it was a wonderful ceremony. (C) Actually, Sofia is handling that task.

    中文翻譯

    問:你把年度頒獎典禮的邀請函寄出了嗎? (A) 在二樓的大宴會廳。 (B) 是的,那是一場很棒的典禮。 (C) 事實上,蘇菲亞正在處理那項工作。

  1. 第 25 題

    • A
    • B
    • C
    看逐字稿

    I'm having trouble scheduling the interviews with the final candidates. (A) Would you like me to help you coordinate the times? (B) At three o'clock in the main conference room. (C) Actually, those interviews were much too long.

    中文翻譯

    說話者:我在安排最後一輪候選人的面試時間上遇到了困難。 (A) 需要我幫忙協調時間嗎? (B) 三點在主會議室。 (C) 其實那些面試時間太長了。

  1. 第 26 題

    • A
    • B
    • C
    看逐字稿

    Our supplier just raised the price of our packaging materials. (A) Actually, I haven't wrapped the package yet. (B) We might have to look for a different vendor. (C) About thirty dollars per unit, I think.

    中文翻譯

    提示句:我們的供應商剛剛調漲了包裝材料的價格。 (A) 事實上,我還沒把包裹包裝好。 (B) 我們可能得找其他供應商了。 (C) 我想大約是每單位三十美元。

  1. 第 27 題

    • A
    • B
    • C
    看逐字稿

    The guest in room 312 has already checked out, hasn't she? (A) At the front desk near the entrance. (B) Yes, I will check the reservation details. (C) Actually, she decided to stay another night.

    中文翻譯

    問:312號房的房客已經退房了,對吧? (A) 在入口附近的櫃台。 (B) 好的,我會確認一下預訂資訊。 (C) 其實,她決定多住一晚。

  1. 第 28 題

    • A
    • B
    • C
    看逐字稿

    Are you going to look up the express train schedule yourself, or should I have the hotel concierge arrange a shuttle service to the airport? (A) Actually, our local client offered to drive us there instead. (B) I can schedule that project review for tomorrow morning. (C) At the main information desk near the arrival terminal.

    中文翻譯

    您要自己查詢特快車時刻表,還是要我請飯店禮賓人員安排機場接駁車服務? (A) 其實,我們當地的客戶主動提議要開車載我們去。 (B) 我可以把那項專案審查安排在明天早上。 (C) 在靠近入境航廈的主服務台。

  1. 第 29 題

    • A
    • B
    • C
    看逐字稿

    Don't we need to call in a technician to look at the ventilation unit since it's been making that strange rattling sound all morning? (A) I didn't hear any phone call coming from the main unit. (B) Actually, I already reached out to the maintenance department about that. (C) Normally, twice a year to prevent any potential safety issues.

    中文翻譯

    通風設備整個早上都一直發出奇怪的喀噠聲,我們不需要請技術人員來檢查一下嗎? (A) 我沒有聽到主機那邊傳來任何電話。 (B) 事實上,我已經聯絡維修部門處理這件事了。 (C) 通常是一年兩次,以防止任何潛在的安全問題。

  1. 第 30 題

    • A
    • B
    • C
    看逐字稿

    Since our charity drive has already raised more than our target amount, we should probably wrap up the donation collections early. (A) No, I don't think they have printed out the official donation receipts yet. (B) At the main auditorium where we held the annual awards ceremony last spring. (C) But some regional offices are still waiting for their collection bins to arrive.

    中文翻譯

    說話者:既然我們的慈善募款活動已經募得超過目標的金額,我們或許應該提早結束捐款收集工作。 (A) 不,我想他們應該還沒印好正式的捐款收據。 (B) 在我們去年春天舉辦年度頒獎典禮的大禮堂。 (C) 但有些地區辦事處還在等待他們的收集箱送達。

  1. 第 31 題

    • A
    • B
    • C
    看逐字稿

    The marketing director wants us to wrap up the applicant interviews by Friday, even though two managers are out on annual leave. (A) I can ask Sofia from sales to step in and help. (B) Yes, she plans to take her annual leave in September. (C) The sessions will be held in the main conference hall.

    中文翻譯

    行銷總監希望我們在週五前完成應徵者的面試,即使有兩位經理正在休特休。(A) 我可以請業務部的 Sofia 來幫忙。(B) 是的,她計劃在九月休特休。(C) 面試將在主會議廳舉行。

Part 3:簡短對話 (Conversations)

  1. 第 32 題

    Why is Yuki calling Hassan?

    • ATo report an error on a bill
    • BTo cancel a recurring shipment
    • CTo request a product catalog
    • DTo ask about a shipping delay
    看逐字稿

    A: Hi Hassan, this is Yuki from Apex Logistics. I'm calling about the invoice we received for our office supply order yesterday. B: Hello, Yuki. Yes, I processed that order. Is there an issue with the total amount? A: Yes, the invoice shows the standard rate, but we were supposed to get a fifteen percent discount because we ordered over fifty units of paper. B: Ah, I see what happened. Our seasonal promotion coupon ended on Monday, but since you submitted the order on Sunday night, you definitely qualify for it. I apologize for the oversight. A: That's a relief. We need to submit the corrected invoice to our accounting department by Friday. Can you send a revised copy today? B: Absolutely. I'll update the system right now and email you the adjusted invoice within ten minutes. I'll also include a coupon for your next purchase as a gesture of goodwill. [Q32] Why is Yuki calling Hassan?

    中文翻譯

    A:你好,Hassan,我是 Apex Logistics 的 Yuki。我打來是想詢問我們昨天收到關於辦公用品訂單的發票。 B:你好,Yuki。是的,那筆訂單是我處理的。總金額有什麼問題嗎? A:是的,發票上顯示的是原價,但因為我們訂購了超過五十包的紙張,應該要享有百分之十五的折扣。 B:啊,我知道是怎麼回事了。我們的季節促銷優惠券在週一截止,但既然您是在週日晚上送出訂單的,絕對符合優惠資格。我很抱歉這項疏失。 A:這樣我就放心了。我們必須在週五前將修正後的發票送交給會計部門。您今天能寄一份修改後的版本過來嗎? B:沒問題。我現在就更新系統,並在十分鐘內將調整後的發票透過電子郵件寄給您。我也會附上一張下次消費的優惠券,以表我們的誠意。

  1. 第 33 題

    According to Hassan, why did the issue occur?

    • AAn item was out of stock.
    • BA promotional period recently expired.
    • CThe order was placed after business hours.
    • DA delivery address was incorrect.
    看逐字稿

    (Shared with Q32.) [Q33] According to Hassan, why did the issue occur?

    中文翻譯

    (與第 32 題共用。)[第 33 題] 根據哈珊(Hassan)的說法,為什麼會發生這個問題?

  1. 第 34 題

    What does Hassan say he will do next?

    • AContact an accounting department
    • BDelay a shipment
    • CEmail a revised document
    • DIssue a refund to a credit card
    看逐字稿

    (Shared with Q32.) [Q34] What does Hassan say he will do next?

    中文翻譯

    (與第 32 題共用。) [第 34 題] 哈桑說他接下來會做什麼?

  1. 第 35 題

    Why is the man calling?

    • ATo report a problem with a delivery
    • BTo request a catering price list
    • CTo book a venue for a banquet
    • DTo modify an equipment rental order
    看逐字稿

    A: Thank you for calling Metro Rentals. This is Aisha speaking. How can I help you today? B: Hi Aisha, my name is Tomas from Blue Star Logistics. We rented fifty folding chairs and ten large banquet tables from you for our outdoor staff dinner this Friday. A: Ah, yes, Tomas, I have your rental order open on my screen. Is there a change you'd like to make? B: Yes. The weather forecast now shows heavy rain for Friday evening, so we are moving the dinner indoors to our main lobby. Since we have limited space there, we only need thirty chairs and six tables now. A: I can certainly adjust those quantities for you. Since you're reducing the order size, I will issue a partial refund to your company's credit card. It should appear in a couple of days. B: That's great, thank you. Also, since we'll be indoors, we don't need your delivery team to set up the furniture. Our own facilities staff will handle the arrangement inside. A: Perfect. I'll update the delivery instructions so our driver just drops the items off at your loading dock. I'll email you the updated invoice right away. [Q35] Why is the man calling?

    中文翻譯

    A:感謝您致電 Metro Rentals。我是 Aisha,很高興為您服務。今天有什麼我可以幫忙的嗎? B:嗨,Aisha,我是藍星物流(Blue Star Logistics)的 Tomas。我們向你們租了五十張折疊椅和十張大型宴會桌,要在這週五的員工戶外晚餐使用。 A:啊,是的,Tomas,我螢幕上已經打開您的租賃訂單了。請問您有需要做任何變更嗎? B:是的。氣象預報顯示週五晚上會有大雨,所以我們要將晚餐移到我們大樓的主大廳舉行。因為那裡的空間有限,我們現在只需要三十張椅子和六張桌子。 A:沒問題,我可以為您調整這些數量。由於您縮減了訂單規模,我會辦理部分退款至貴公司的信用卡。退款應該會在幾天內入帳。 B:太好了,謝謝。另外,因為我們改在室內,所以不需要你們的運送團隊來組裝家具。我們自己的總務人員會負責內部的佈置。 A:好的。我會更新送貨說明,這樣我們的司機只要把物品送到你們的卸貨碼頭就可以了。我馬上把更新後的帳單寄電子郵件給您。

  1. 第 36 題

    Why does the man want fewer chairs and tables?

    • AThe event location has changed.
    • BThe guest list was shortened.
    • CThe dinner date was postponed.
    • DThe company budget was reduced.
    看逐字稿

    (Shared with Q35.) [Q36] Why does the man want fewer chairs and tables?

    中文翻譯

    (與第 35 題共用)[第 36 題] 為什麼男子想要減少桌椅的數量?

  1. 第 37 題

    What does the woman say she will do next?

    • AIssue a cash refund
    • BEmail an updated invoice
    • CCall a delivery driver
    • DReserve a loading dock
    看逐字稿

    (Shared with Q35.) [Q37] What does the woman say she will do next?

    中文翻譯

    (與第 35 題共用。)[第 37 題] 這位女士說她接下來要做什麼?

  1. 第 38 題

    According to the conversation, what is true about Diego's travel plans?

    • AHe will arrive a day earlier than planned.
    • BHe is traveling by train instead of flying.
    • CHe will depart on a different day.
    • DHe has cancelled his hotel reservation.
    看逐字稿

    A: Diego, did the travel agency confirm your flight change to Frankfurt? B: Yes, Aisha. I'm now leaving on Wednesday morning instead of Tuesday evening. But that means I will miss the scheduled shuttle bus from the airport to our partner company's office. A: Don't worry about that. You can take a taxi instead and submit the receipt to the finance department for reimbursement. Just make sure to get a physical copy of it. B: I will. Oh, and regarding the product samples for the demonstration, I decided not to bring them on the plane. I sent them yesterday via express delivery. A: Good thinking. Have they arrived at the hotel yet? B: I just checked the tracking website, and they are currently at the local distribution center, so they should be delivered by this afternoon. [Q38] According to the conversation, what is true about Diego's travel plans?

    中文翻譯

    A:迪亞哥,旅行社確認你更改飛往法蘭克福的航班了嗎? B:確認了,艾莎。我現在改在星期三早上出發,而不是星期二晚上。但這意味著我會錯過從機場到我們合作夥伴公司辦公室的預定接駁車。 A:別擔心。你可以改搭計程車,然後把收據提交給財務部報帳。只要確保有拿到紙本收據就好。 B:我會的。對了,關於產品展示用的樣品,我決定不帶上飛機。我昨天已經用快遞寄出了。 A:想得真周到。它們已經送到飯店了嗎? B:我剛查了物流追蹤網站,樣品目前在當地的配送中心,所以今天下午應該就會送達。

  1. 第 39 題

    What does the woman suggest Diego do?

    • AContact the hotel for a shuttle.
    • BUse a ride-sharing service.
    • CPurchase a new flight ticket online.
    • DPay for a cab and request a refund.
    看逐字稿

    (Shared with Q38.) [Q39] What does the woman suggest Diego do?

    中文翻譯

    (與第 38 題共用。)[第 39 題] 這名女子建議 Diego 怎麼做?

  1. 第 40 題

    How were the product samples sent?

    • AThey were shipped by an express service.
    • BThey were loaded onto the shuttle bus.
    • CThey were carried in the man's luggage.
    • DThey were delivered by a local courier today.
    看逐字稿

    (Shared with Q38.) [Q40] How were the product samples sent?

    中文翻譯

    (與第 38 題共用。)[第 40 題] 產品樣品是如何寄送的?

  1. 第 41 題

    What problem does the woman describe?

    • AA delivery truck is late.
    • BAn appliance is not cold enough.
    • CA display screen is broken.
    • DA storage room is too crowded.
    看逐字稿

    A: Hassan, I'm glad you arrived so quickly. The temperature in our main storage freezer has gone up by five degrees since this morning. B: I'll take a look at the cooling unit right away, Ingrid. It could be a blocked vent or a faulty thermostat sensor. A: I hope it's an easy fix. We have a large shipment of frozen seafood arriving at three o'clock, and we need the freezer running at the correct temperature by then. B: I've just inspected the control panel. The sensor is working fine, but the condenser fan motor is overheating and needs to be replaced. A: Oh no. Do you have a spare fan motor with you, or will we have to wait for one to be delivered? B: Fortunately, I have that exact model in my service van. It will take me about forty-five minutes to install it and test the system. A: That's a relief. That means it will be ready before the delivery truck gets here. I'll let the warehouse staff know. [Q41] What problem does the woman describe?

    中文翻譯

    A:哈桑,很高興你這麼快就到了。我們主冷凍庫的溫度從今天早上開始已經上升了五度。 B:英格麗,我馬上檢查一下冷卻裝置。可能是排風口堵塞或恆溫器感測器故障。 A:希望這很容易修理。我們在三點有一大批冷凍海鮮要運達,在那之前我們需要冷凍庫維持在正確的溫度運作。 B:我剛檢查了控制面板。感測器運作正常,但冷凝風扇馬達過熱,需要更換。 A:喔不。你隨身有備用的風扇馬達嗎?還是我們必須等新的送過來? B:幸好,我的服務車上剛好有同個型號的備品。安裝並測試系統大約需要四十五分鐘。 A:那我就放心了。這代表在送貨卡車抵達之前就能搞定。我去通知一下倉庫的人員。

  1. 第 42 題

    According to Hassan, what is causing the issue?

    • AA dusty ventilation duct
    • BA broken temperature sensor
    • CAn overheated fan motor
    • DAn unstable power supply
    看逐字稿

    (Shared with Q41.) [Q42] According to Hassan, what is causing the issue?

    中文翻譯

    (與第 41 題共用) [第 42 題] 根據哈桑的說法,造成這個問題的原因是什麼?

  1. 第 43 題

    What will Hassan most likely do next?

    • AContact a parts manufacturer
    • BInspect a delivery shipment
    • CReschedule a maintenance appointment
    • DRetrieve a part from his vehicle
    看逐字稿

    (Shared with Q41.) [Q43] What will Hassan most likely do next?

    中文翻譯

    (與第 41 題共用)[第 43 題] 哈桑接下來最有可能會做什麼?

  1. 第 44 題

    What event are the speakers organizing?

    • AA charity drive
    • BA retirement party
    • CAn award ceremony
    • DA company picnic
    看逐字稿

    A: Lukas, do you know how many boxes we have collected for the charity clothing drive so far? The pickup is scheduled for Friday. B: Hi Hina. We have about ten boxes in the lobby, but the charity organization said they can't come on Friday anymore. They had a truck breakdown, so they rescheduled for next Monday. A: Oh, that actually works out well. It gives our colleagues more time to bring in donations. I'll send out a company-wide email reminder this afternoon to encourage more people to participate. B: Good idea. In the meantime, we need to find a place to store these boxes over the weekend so they don't block the reception area. A: I'll contact the facilities manager right now to see if we can use the basement storage room. B: Perfect. I'll help you carry them down there once you get the key. [Q44] What event are the speakers organizing?

    中文翻譯

    A:盧卡斯,你知道我們目前為慈善舊衣回收活動收集了多少箱衣服嗎?貨車預計週五來載走。 B:嗨,陽菜。我們大廳大約有十箱,但慈善機構說他們週五不能來了。他們的貨車拋錨了,所以改期到下週一。 A:噢,那其實挺不錯的。這樣一來,同仁就有更多時間帶捐贈物過來。我今天下午會寄一封全公司提醒信,鼓勵更多人參與。 B:好主意。與此同時,我們需要找個地方在週末存放這些箱子,以免擋到接待區。 A:我現在就聯絡總務主管,看看我們能不能使用地下室的儲藏室。 B:太好了。妳拿到鑰匙後,我再幫妳一起搬下去。

  1. 第 45 題

    Why has the schedule changed?

    • AA room was unavailable.
    • BA vehicle broke down.
    • CA vendor cancelled an order.
    • DA staff member was sick.
    看逐字稿

    (Shared with Q44.) [Q45] Why has the schedule changed?

    中文翻譯

    (與第 44 題共用。) [第 45 題] 為什麼行程變更了?

  1. 第 46 題

    What does the woman plan to do this afternoon?

    • AClean the reception area
    • BMeet with a vendor
    • CSend an email reminder
    • DDistribute keys to the staff
    看逐字稿

    (Shared with Q44.) [Q46] What does the woman plan to do this afternoon?

    中文翻譯

    (與第 44 題共用)[第 46 題] 這位女士今天下午打算做什麼?

  1. 第 47 題

    What is the main purpose of the conversation?

    • ATo coordinate a business trip
    • BTo conduct a performance evaluation
    • CTo interview a job candidate
    • DTo modify an onboarding schedule
    看逐字稿

    A: Diego, do you have a moment? I’m looking over the onboarding schedule you sent for Aisha, our new marketing assistant starting next Monday. B: Sure, Ingrid. Is there a problem with the schedule? I tried to make sure she spends her first few days getting familiar with the department. A: Well, on Tuesday afternoon, she is scheduled to shadow Kenji to learn about our digital advertising campaigns. But Kenji will actually be in Chicago visiting a client all next week. B: Oh, I forgot about his travel plans. We can definitely reschedule that session. Who else on your team could show Aisha how we manage those campaigns? A: Actually, Priscilla is also working on those accounts. She should be available on Wednesday morning instead. Could we swap those sessions? B: That sounds perfect. I'll update the orientation itinerary and email the revised version to both you and Aisha by the end of today. [Q47] What is the main purpose of the conversation?

    中文翻譯

    A: Diego,你現在有空嗎?我正在看你寄給我關於新行銷助理 Aisha 的新進培訓時程表,她下週一要開始上班。 B: 當然有,Ingrid。時程表有什麼問題嗎?我盡量確保她頭幾天能熟悉部門運作。 A: 噢,星期二下午,她被安排跟在 Kenji 旁邊學習,以瞭解我們的數位廣告活動。但 Kenji 下週整週其實都在芝加哥拜訪客戶。 B: 噢,我忘了他的出差行程。我們當然可以重新安排那個時段。你們團隊還有誰能帶 Aisha 瞭解我們如何管理那些廣告活動? A: 其實,Priscilla 也有負責那些專案。她星期三早上應該有空。我們可以把這兩個時段對調嗎? B: 聽起來很完美。我會更新培訓行程表,並在今天下班前將修改後的版本寄信給你和 Aisha。

  1. 第 48 題

    Why is Kenji unable to meet with the new employee next week?

    • AHe is traveling to meet a customer.
    • BHe is leading a seminar.
    • CHe is working from home.
    • DHe has joined a different department.
    看逐字稿

    (Shared with Q47.) [Q48] Why is Kenji unable to meet with the new employee next week?

    中文翻譯

    (與第 47 題共用。)[第 48 題] 為什麼 Kenji 下週無法與新進員工碰面?

  1. 第 49 題

    What does Diego say he will do by the end of the day?

    • ABook a conference room
    • BSend a revised schedule
    • CContact a client
    • DConduct a training session
    看逐字稿

    (Shared with Q47.) [Q49] What does Diego say he will do by the end of the day?

    中文翻譯

    (與第 47 題共用。)[第 49 題] 迪亞哥說他在今天結束前會做什麼?

  1. 第 50 題

    Why is the woman calling?

    • ATo check the status of a delivery
    • BTo request a product catalog
    • CTo report an error on an invoice
    • DTo ask for a refund on a defective item
    看逐字稿

    A: Hello, this is Carmen from Apex Retail. I'm calling about invoice number 402 for the promotional catalogs we ordered last week. B: Hi, Carmen. Let me pull that up on my screen. Yes, I see the order here. Is there an issue with the billing amount? A: Yes, we were supposed to receive a fifteen percent discount because we ordered over five hundred copies, but the invoice shows the full price. B: I apologize for that. Our automated billing system didn't register the promotional code. I'll manually adjust the total and send you a revised invoice. A: Thank you, Hassan. Also, we need those catalogs by Friday for our seasonal sale. Will they still arrive on time? B: Don't worry, they have already been shipped and are scheduled to arrive on Thursday afternoon. I'll email you the tracking number right away. [Q50] Why is the woman calling?

    中文翻譯

    A:你好,我是 Apex Retail 的卡門(Carmen)。我打來是為了詢問我們上週訂購的促銷型錄,發票號碼是 402。 B:嗨,卡門。讓我用螢幕查一下。好的,我看到這筆訂單了。是帳單金額有什麼問題嗎? A:是的,因為我們訂購了超過五百本,應該要享有八五折的優惠,但發票上卻顯示原價。 B:非常抱歉。我們的自動帳單系統沒有記錄到該優惠碼。我會手動調整總金額,並重新寄一張修改後的發票給您。 A:謝謝你,哈珊(Hassan)。另外,我們在週五的季節特賣會需要用到那些型錄。它們還能準時送達嗎? B:別擔心,貨物已經寄出,預計會在週四下午送達。我會立刻把物流追蹤單號發電子郵件給您。

  1. 第 51 題

    What does the man say he will do?

    • AApply a credit to her account
    • BContact the shipping department
    • CExtend a promotional offer
    • DSend a corrected billing document
    看逐字稿

    (Shared with Q50.) [Q51] What does the man say he will do?

    中文翻譯

    (與第 50 題共用)[Q51] 男子說他將會做什麼?

  1. 第 52 題

    When are the items expected to arrive?

    • AOn Thursday
    • BOn Tuesday
    • COn Wednesday
    • DOn Friday
    看逐字稿

    (Shared with Q50.) [Q52] When are the items expected to arrive?

    中文翻譯

    (與第 50 題共用對話。)[第 52 題] 這些物品預計何時抵達?

  1. 第 53 題

    What is the main purpose of the conversation?

    • ATo cancel a reservation for a banquet hall
    • BTo modify an equipment rental order
    • CTo register for an upcoming marketing seminar
    • DTo complain about a broken microphone
    看逐字稿

    A: Hello Aisha, I'm Diego. We're setting up for our banquet in Ballroom B, but I realized we need to make a quick change to our equipment rental order. B: Hi, Diego. I can certainly help with that. What adjustments do we need to make for your event tonight? A: We have about twenty more guests than expected, so we'll need three additional round tables. Also, our speakers prefer to move around, so could we get two more wireless microphones? B: The extra tables are no problem; I'll have the staff set them up right away. However, all our wireless microphones are currently being used by a seminar in Hall C. A: Oh, that's a problem. Our presentation starts at 2:00 PM, and we really need hands-free mics. B: Well, that seminar ends at 1:30 PM. I can have our AV technician retrieve those microphones, test them, and bring them directly to Ballroom B by 1:45 PM. Would that work? A: Yes, that would be perfect. Thank you so much for arranging that. [Q53] What is the main purpose of the conversation?

    中文翻譯

    A:哈囉,艾莎,我是迪亞哥。我們正在宴會廳 B 進行宴會的準備工作,但我發現我們需要臨時修改一下設備租借訂單。 B:嗨,迪亞哥。我當然可以幫忙。今晚的活動我們需要做哪些調整呢? A:我們的賓客比預期多了大約二十人,所以我們需要額外增加三張圓桌。另外,我們的講者習慣在走動中演說,所以可以再提供我們兩支無線麥克風嗎? B:多加圓桌沒問題,我會立刻請工作人員去準備。不過,我們所有的無線麥克風目前都正由 C 廳的研討會使用中。 A:噢,那真糟糕。我們的簡報在下午 2:00 開始,我們真的很需要免手持麥克風。 B:那場研討會在下午 1:30 結束。我可以請我們的影音技術人員回收那些麥克風、進行測試,並在下午 1:45 前直接送到宴會廳 B。這樣可以嗎? A:好的,那太完美了。非常感謝您的安排。

  1. 第 54 題

    Why is the man concerned?

    • AThe event space is too small for his guests.
    • BThe presentation has been rescheduled.
    • CSome requested items are currently being used.
    • DThe rental fees exceed his budget.
    看逐字稿

    (Shared with Q53.) [Q54] Why is the man concerned?

    中文翻譯

    (與第 53 題共用對話。)[Q54] 為什麼這名男子感到擔心?

  1. 第 55 題

    What does the woman offer to do?

    • AUpgrade the man to a larger room
    • BProvide wired microphones at a discount
    • CContact the presenter of another seminar
    • DHave a staff member deliver equipment later
    看逐字稿

    (Shared with Q53.) [Q55] What does the woman offer to do?

    中文翻譯

    (與第 53 題共用對話)[第 55 題] 女士主動提出要做什麼?

  1. 第 56 題

    What are the speakers planning to do?

    • ABoard an international flight
    • BAttend a business conference
    • CRepair a train track
    • DMeet a client for lunch
    看逐字稿

    A: Tomas, our flight to Frankfurt leaves in two hours, and the security lines at the international terminal are notoriously long on Friday afternoons. B: I know, but the direct express shuttle we planned to take at 14:15 was just cancelled due to track maintenance. A: That's problematic. The next available route on the board is delayed by fifteen minutes, so we can't rely on that one either if we want to check our bags in time. B: (disappointed) Well, there goes our plan of having a sit-down lunch before boarding. A: We'll just have to grab something quick at the gate. Let's book the next scheduled departure that isn't delayed. Look, the one at Platform 1 is still running on time. We should head over there right away. B: Good idea. I'll purchase the tickets on my phone while we walk. [Q56] What are the speakers planning to do?

    中文翻譯

    A:托馬斯,我們飛往法蘭克福的班機再過兩小時就要起飛了,而且國際航廈的安全檢查排隊人潮在週五下午是出了名的長。 B:我知道,但我們原本計畫搭乘 14:15 的直達快速接駁車,剛才因為軌道維修而被取消了。 A:這下麻煩了。看板上顯示的下一個可行班次延誤了 15 分鐘,如果我們想來得及托運行李,就不能指望那一班了。 B:(失望地)唉,看來我們登機前好好坐下來吃頓午餐的計畫泡湯了。 A:我們只能在登機門那裡隨便買點東西填飽肚子了。我們來訂下一班沒有延誤的車次。看,1 號月台的那一班還是準點。我們應該立刻過去。 B:好主意。我們邊走我邊用手機買票。

  1. 第 57 題

    Why does the man say, "Well, there goes our plan of having a sit-down lunch before boarding"?

    • ATo complain about the food quality at the airport
    • BTo express disappointment about a schedule change
    • CTo suggest that they reschedule their trip
    • DTo explain why he forgot to book a reservation
    看逐字稿

    (Shared with Q56.) [Q57] Why does the man say, "Well, there goes our plan of having a sit-down lunch before boarding"?

    中文翻譯

    (與第 56 題共用)[第 57 題] 男子為什麼說「好吧,看來登機前好好坐下來吃頓午餐的計畫泡湯了」?

  1. 第 58 題

    第 58 題

    Look at the graphic. Which route will the speakers most likely take?

    • ARoute 10A
    • BRoute 12B
    • CRoute 15A
    • DRoute 18C
    看逐字稿

    (Shared with Q56.) [Q58] Look at the graphic. Which route will the speakers most likely take?

    中文翻譯

    (與第 56 題共用)[第 58 題] 請看圖表。說話者最可能走哪條路線?

  1. 第 59 題

    What issue are the speakers discussing?

    • AA delay in a construction project
    • BAn incomplete safety inspection
    • CA missing shipment of tools
    • DA malfunctioning cooling system
    看逐字稿

    A: Ingrid, did you have a chance to look at the air conditioning unit on the third floor? The temperature in the offices up there has been rising steadily all morning. B: Yes, Hassan. I checked the unit, and the compressor valve is completely worn out. I've been searching our regular suppliers' online catalogs to see how quickly we can obtain a replacement part. A: We really need this resolved today. The regional directors are holding their annual budget review in the main conference room tomorrow morning. B: (concerned) Well, our usual vendors either don't have the valve on their shelves or can't deliver it until tomorrow afternoon. (brightening) Oh, wait. I see one local supplier has it in stock, but they don't offer a delivery service. A: That's not a problem at all. I can easily dispatch one of our junior maintenance technicians to pick it up immediately. Just send me the supplier's name and address. B: I'll text that over to you right now. While your technician is on the way, I'll go ahead and drain the system so that it's fully prepared for the installation the moment the part arrives. [Q59] What issue are the speakers discussing?

    中文翻譯

    A:Ingrid,妳有機會去看看三樓的空調設備了嗎?那裡辦公室的溫度整個早上一直在持續上升。 B:有的,Hassan。我檢查過那台設備了,壓縮機閥門已經完全磨損。我一直在搜尋我們常用供應商的線上型錄,看看我們能多快取得汰換零件。 A:我們今天真的必須解決這個問題。區域主管們明天早上要在主會議室召開年度預算審查會議。 B:(擔憂地)唉,我們常用的廠商要嘛庫存沒有這個閥門,要嘛要到明天下午才能送達。(眼睛一亮)噢,等等。我看到有一家本地供應商有現貨,但他們不提供配送服務。 A:那完全不是問題。我可以輕鬆派遣我們的一位助理維修技術員立刻去取貨。只要把供應商的名稱和地址傳給我就好。 B:我現在就傳簡訊給你。在你的技術員前往的路上,我會先去把系統排空,這樣一等零件送達,就可以立刻做好安裝準備。

  1. 第 60 題

    Why does the man say, "The regional directors are holding their annual budget review in the main conference room tomorrow morning"?

    • ATo emphasize the urgency of a repair
    • BTo express concern about company spending
    • CTo request a room reassignment
    • DTo suggest rescheduling an event
    看逐字稿

    (Shared with Q59.) [Q60] Why does the man say, "The regional directors are holding their annual budget review in the main conference room tomorrow morning"?

    中文翻譯

    (與第 59 題共用)[第 60 題] 男子為什麼說「區域總監明天早上將在主會議室進行年度預算審查」?

  1. 第 61 題

    第 61 題

    Look at the graphic. Which supplier will the speakers most likely use?

    • AApex Parts
    • BDelta Components
    • CVertex HVAC
    • DCore Engineering
    看逐字稿

    (Shared with Q59.) [Q61] Look at the graphic. Which supplier will the speakers most likely use?

    中文翻譯

    (與第 59 題共用。)[第 61 題] 請看圖表。說話者最可能選擇哪一家供應商?

  1. 第 62 題

    What is the main purpose of the conversation?

    • ATo select items for a promotional catalog
    • BTo finalize a menu with a catering service
    • CTo address a space issue for an upcoming charity event
    • DTo recruit volunteers for an art gallery exhibition
    看逐字稿

    A: Tomas, I just looked over the setup for tonight's charity auction, and it seems we might run into a spacing issue in the east wing. B: Oh, really? I thought assigning the art pieces to the smallest room would work since they're just hanging on the walls. A: Usually yes, but the local gallery ended up donating ten additional framed landscapes this morning. (concerned) We can't just stack them on top of each other. B: Right, people need to actually see them to bid. Good point, Aisha. Let's swap that category with the weekend getaways. Those are just brochures on a single table anyway, so they'll easily fit in the smaller space. A: Good thinking. I'll ask the volunteer crew to start moving the display easels right away. By the way, did the catering team confirm when they'll set up the beverage station? B: Yes, they'll be in the lobby by four o'clock. I've already printed out the updated bidder sign-up sheets for them to hand out at the entrance. [Q62] What is the main purpose of the conversation?

    中文翻譯

    A:Tomas,我剛剛看了一下今晚慈善拍賣會的場地佈置,我們在東翼那邊似乎會遇到空間不足的問題。 B:喔,真的嗎?我以為把藝術品安排在最小的房間應該可行,因為它們只是掛在牆上。 A:通常是這樣沒錯,但當地的藝廊今天早上又額外捐贈了十幅有框的風景畫。(擔憂地)我們不能把這些畫疊放在一起。 B:沒錯,大家總得看得到畫作才能競標。說得好,Aisha。那我們把這個類別和「週末度假行程」交換好了。反正後者只是放在單一張桌子上的宣傳摺頁,放在比較小的空間裡綽綽有餘。 A:好主意。我這就去請志工團隊開始搬動展示畫架。對了,餐飲團隊有確認什麼時候要設置飲料站了嗎? B:有的,他們四點前會到大廳。我已經印好更新後的競標者登記表,讓他們可以在入口處發放。

  1. 第 63 題

    Why does Aisha say, "We can't just stack them on top of each other"?

    • ATo request assistance with lifting heavy boxes
    • BTo complain about the quality of some donated goods
    • CTo suggest that some items should be sold as a set
    • DTo emphasize the need for a larger display area
    看逐字稿

    (Shared with Q62.) [Q63] Why does Aisha say, "We can't just stack them on top of each other"?

    中文翻譯

    (與第 62 題共用)[第 63 題] 艾莎(Aisha)為什麼說「我們不能只是把它們一個個疊上去」?

  1. 第 64 題

    第 64 題

    Look at the graphic. Which room will now hold the weekend getaways?

    • ARoom 204
    • BRoom 201
    • CRoom 202
    • DRoom 203
    看逐字稿

    (Shared with Q62.) [Q64] Look at the graphic. Which room will now hold the weekend getaways?

    中文翻譯

    (與第 62 題共用)[第 64 題] 請看圖表。哪一個房間現在將用來舉辦「週末度假」活動?

  1. 第 65 題

    第 65 題

    Look at the graphic. Which candidate does Yuki recommend?

    • AAisha
    • BNoor
    • CTomas
    • DDiego
    看逐字稿

    A: Hassan, have you had a chance to look over the feedback forms for the senior designer candidates we interviewed on Tuesday? B: Yes, Yuki. I reviewed them this morning. I know we need to fill the position quickly, as the new project starts next month. Who stood out to you? A: Well, the internal candidate from our own department who interviewed right after lunch has outstanding creative skills. B: I agree, her portfolio is top-tier. But according to her performance history, she hasn't managed a team before. A: (hesitant) We could always provide extra management training. B: That's a possibility. However, the candidate from the marketing department has already led several successful campaigns, which makes him a very strong contender. A: True, but his technical design background isn't as extensive. I think we should contact their references before we make a final decision. B: Sounds like a plan. I'll email their current supervisors to request some recommendations this afternoon. [Q65] Look at the graphic. Which candidate does Yuki recommend?

    中文翻譯

    A:Hassan,你看了我們週二面試的高階設計師候選人的評估表了嗎? B:看過了,Yuki。我今天早上看完了。我知道我們必須儘快填補這個職缺,因為新專案下個月就要開始了。妳覺得誰表現比較突出? A:嗯,我們部門內部的那位在午餐後馬上進行面試的候選人,她有非常出色的創意能力。 B:我同意,她的作品集是頂尖的。但根據她的過往績效記錄,她以前沒有管理過團隊。 A:(猶豫)我們隨時可以提供額外的管理培訓。 B:這也是一個可能。不過,行銷部門的那位候選人已經領導過幾次成功的行銷活動,這讓他成為一個非常強大的競爭者。 A:確實,但他的技術設計背景沒有那麼深厚。我想在做最終決定之前,我們應該先聯絡他們的推薦人。 B:就這麼辦。我今天下午會寄電子郵件給他們目前的主管,請他們提供一些推薦信。

  1. 第 66 題

    Why does Yuki say, "We could always provide extra management training"?

    • ATo recommend a professional development program
    • BTo request additional funding for her department
    • CTo address a concern about a candidate's qualifications
    • DTo explain why a hiring decision has been delayed
    看逐字稿

    (Shared with Q65.) [Q66] Why does Yuki say, "We could always provide extra management training"?

    中文翻譯

    (與第 65 題共用。)[第 66 題] 為什麼 Yuki 會說「我們總是可以提供額外的管理培訓」?

  1. 第 67 題

    What does Hassan agree to do this afternoon?

    • AUpdate a job description
    • BConduct another interview
    • CSubmit a budget proposal
    • DContact some references
    看逐字稿

    (Shared with Q65.) [Q67] What does Hassan agree to do this afternoon?

    中文翻譯

    (與第 65 題共用聽力文本。)[第 67 題] 哈桑(Hassan)今天下午同意做什麼?

  1. 第 68 題

    Why is the woman calling?

    • ATo dispute a charge on an invoice
    • BTo report a delay in a shipment
    • CTo request a product catalog
    • DTo ask about a corporate discount
    看逐字稿

    A: Hi, Tomas. I'm calling from Apex Consulting regarding the invoice for the ten replacement monitors we ordered last week. I noticed we were charged a restocking fee, but these units were actually under warranty because the original ones we purchased had defective power supply ports. B: Oh, let me check your file, Aisha. Yes, I see the order here. Normally, if items are sent back after the standard fifteen-day window, our system automatically applies a fee. I see your return was processed on day twenty. A: (disappointed) Well, our office was closed for a week. B: I understand. Since these monitors were indeed defective from the start, I can override the system to waive that charge. However, I'll need you to email me the original purchase receipt so I can attach it to the waiver form. A: I can do that right away. Also, we have a ten-percent-off coupon from your latest catalog. Can we apply that to the spare HDMI cables we added to this replacement order? B: Unfortunately, those catalog coupons can only be used for first-time orders of brand-new equipment, not on accessories. [Q68] Why is the woman calling?

    中文翻譯

    A:嗨,Tomas。我是頂尖顧問公司(Apex Consulting)的 Aisha。我打來是為了我們上週訂購的十台替換顯示器發票的事。我注意到我們被收了一筆退貨手續費,但這些設備其實還在保固期內,因為我們最初購買的那批顯示器電源插槽有瑕疵。 B:喔,讓我查一下您的檔案,Aisha。是的,我看到這筆訂單了。通常如果商品是在標準的十五天期限後才退回,我們的系統會自動加收費用。我看到您的退貨是在第二十天處理的。 A:(失望地)這個嘛,我們辦公室當時關門休息了一個星期。 B:我了解。既然這些顯示器一開始確實就有瑕疵,我可以手動更改系統來免除那筆費用。不過,我需要您將原始購買收據用電子郵件寄給我,好讓我能將它附在免收費用申請表上。 A:我馬上處理。另外,我們有一張你們最新目錄上的九折優惠券。請問可以折抵在這次換貨訂單中加購的備用 HDMI 線上嗎? B:很遺憾,那些目錄優惠券只能用於首次購買全新設備,不能用在配件上。

  1. 第 69 題

    第 69 題

    Look at the graphic. What restocking fee percentage was originally charged to the woman's account?

    • A0%
    • B10%
    • C20%
    • DNot accepted
    看逐字稿

    (Shared with Q68.) [Q69] Look at the graphic. What restocking fee percentage was originally charged to the woman's account?

    中文翻譯

    (與第 68 題共用)[第 69 題] 請看圖表。該女子的帳戶最初被收取了多少百分比的退貨手續費?

  1. 第 70 題

    Why does the woman say, 'Well, our office was closed for a week'?

    • ATo suggest that a delivery address was incorrect
    • BTo request an extension on a project deadline
    • CTo explain why a shipment was sent back late
    • DTo complain about a holiday schedule
    看逐字稿

    (Shared with Q68.) [Q70] Why does the woman say, 'Well, our office was closed for a week'?

    中文翻譯

    (與第 68 題共用)[第 70 題] 為什麼女子說:「這個嘛,我們辦公室休息了一個星期」?

Part 4:簡短獨白 (Talks)

  1. 第 71 題

    Why is Tomas calling?

    • ATo report a problem with an order
    • BTo confirm a catering menu
    • CTo request a payment method
    • DTo schedule a venue inspection
    看逐字稿

    Hello, Ingrid, this is Tomas calling from Royal Event Rentals regarding your order for the banquet on Saturday. I'm calling because we currently have a shortage of the white tablecloths you reserved for your tables. However, we do have ivory or light grey linens available in the same size, which would fit your round tables perfectly. If you decide to go with the light grey option, we would be happy to waive the delivery fee for your entire order as an apology for the inconvenience. Please let me know your decision by five o'clock today so we can pack the truck for tomorrow morning's delivery. You can reach me directly at my office number. [Q71] Why is Tomas calling?

    中文翻譯

    哈囉,Ingrid,我是皇家活動租賃公司(Royal Event Rentals)的 Tomas,打來是關於您週六宴會的訂單。我打來是因為我們目前您為桌子預訂的白色桌巾出現短缺。不過,我們有相同尺寸的象牙白或淺灰色桌巾,非常適合您的圓桌。如果您決定選擇淺灰色,我們很樂意免除您整筆訂單的配送費,以對造成您的不便表示歉意。請在今天下午五點前讓我得知您的決定,以便我們裝車準備明天早上的配送。您可以直接撥打我的辦公室電話與我聯絡。

  1. 第 72 題

    What does Tomas offer to do for the listener?

    • AExtend a rental period
    • BProvide free delivery
    • CUpgrade the size of the tables
    • DSend extra staff to help set up
    看逐字稿

    (Shared with Q71.) [Q72] What does Tomas offer to do for the listener?

    中文翻譯

    (與第 71 題共用)[第 72 題] 湯瑪斯提議為聽眾做什麼?

  1. 第 73 題

    Why must the listener respond by 5:00 P.M. today?

    • ATo process a credit card payment
    • BTo update a guest list
    • CTo prepare items for transport
    • DTo print some event programs
    看逐字稿

    (Shared with Q71.) [Q73] Why must the listener respond by 5:00 P.M. today?

    中文翻譯

    (與第 71 題共用)[Q73] 為什麼聽者必須在今天下午五點前做出回覆?

  1. 第 74 題

    What is the main purpose of the recorded announcement?

    • ATo report a delay in flight departures
    • BTo advertise a new transportation service
    • CTo explain how to purchase travel tickets
    • DTo announce a temporary change to a shuttle schedule
    看逐字稿

    Thank you for calling the Skyline Express Shuttle service, your premier airport transport provider. Please note that starting Monday, October twelfth, our central route to the international airport will be modified due to maintenance work on the East Expressway. During this two-week period, all departures from the downtown terminal will leave fifteen minutes earlier than normally scheduled to ensure passengers arrive at their gates on time. If you have already booked a ticket, you do not need to make any changes; your existing ticket remains valid. For real-time updates on shuttle positions, please visit our website at skylineexpress.com or press two now to speak with an agent. We apologize for any inconvenience this temporary route change may cause to your travel plans. [Q74] What is the main purpose of the recorded announcement?

    中文翻譯

    感謝您致電天際快捷接駁服務(Skyline Express Shuttle),您首選的機場交通服務提供商。請注意,自十月十二日星期一開始,由於東部高速公路的維護工程,我們前往國際機場的中線路線將會有所變更。在此為期兩週的期間內,所有自市區航廈出發的班次都將比原定時間提早十五分鐘出發,以確保旅客能準時抵達登機門。如果您已經購票,無需進行任何變更,您現有的車票仍然有效。如需獲取接駁車位置的即時更新資訊,請造訪我們的網站 skylineexpress.com,或現在按 2 與客服專員聯絡。對於此臨時路線變更可能給您的行程規劃帶來的任何不便,我們深表歉意。

  1. 第 75 題

    According to the speaker, what should ticket holders do?

    • AUse their current tickets
    • BPay an additional booking fee
    • CRequest a refund online
    • DArrive at a different terminal
    看逐字稿

    (Shared with Q74.) [Q75] According to the speaker, what should ticket holders do?

    中文翻譯

    (與第 74 題共用)[第 75 題] 根據講者所述,持票人應該怎麼做?

  1. 第 76 題

    How can callers get live tracking information?

    • ABy downloading a mobile application
    • BBy checking a company website
    • CBy asking a bus driver
    • DBy calling a separate hotline
    看逐字稿

    (Shared with Q74.) [Q76] How can callers get live tracking information?

    中文翻譯

    (與第 74 題共用)[第 76 題] 來電者如何取得即時追蹤資訊?

  1. 第 77 題

    What is the main purpose of the briefing?

    • ATo explain a change in a shift schedule
    • BTo announce the hiring of a new supervisor
    • CTo outline maintenance tasks for the day
    • DTo discuss budget cuts for the department
    看逐字稿

    Good morning, team. This is Tomas from facilities management, and I want to quickly go over our schedule for today's building maintenance. Our main focus today is servicing the air conditioning units on the third and fourth floors, as several office workers have reported that those areas are too warm. Please make sure to replace all the filters and clean the ventilation ducts thoroughly before lunchtime. I have already printed out the floor plans and left them on the breakroom table for you to pick up. Also, remember that we need to complete the work in the west wing first because a client meeting is scheduled there at one o'clock. Let me know if you run into any issues with the equipment, and let's have a safe shift. [Q77] What is the main purpose of the briefing?

    中文翻譯

    各位同仁早上好。我是設施管理部門的 Tomas,我想快速說明一下今天大樓維護的工作時程。我們今天的重點是保養三樓和四樓的空調設備,因為有幾位辦公室員工反映那些區域溫度太高。請務必在午餐時間前更換所有濾網並徹底清潔通風管道。我已經印好了樓層平面圖,並放在休息室的桌上供大家拿取。另外,請記住我們必須先完成西翼的工作,因為那裡在下午一點有一場客戶會議。如果設備有任何問題,請隨時通知我,祝大家工作安全順利。

  1. 第 78 題

    According to Tomas, what can the workers find in the breakroom?

    • AFresh cleaning supplies
    • BSigned service contracts
    • CRepair manuals for the units
    • DCopies of floor plans
    看逐字稿

    (Shared with Q77.) [Q78] According to Tomas, what can the workers find in the breakroom?

    中文翻譯

    (與第 77 題共用)[Q78] 根據湯瑪斯的說法,員工可以在休息室找到什麼?

  1. 第 79 題

    Why must the work in the west wing be finished first?

    • ABecause a meeting is scheduled to take place there
    • BBecause the cooling system there is completely broken
    • CBecause that area has the most dust and dirt
    • DBecause a supervisor will inspect it in the morning
    看逐字稿

    (Shared with Q77.) [Q79] Why must the work in the west wing be finished first?

    中文翻譯

    (與第 77 題共用)[第 79 題] 為什麼西側的工作必須最先完成?

  1. 第 80 題

    What is the main purpose of the talk?

    • ATo announce a change in office policy
    • BTo introduce a new charitable initiative
    • CTo recruit volunteers for a community shelter
    • DTo schedule a department lunch
    看逐字稿

    Good morning, everyone. My name is Sofia, and before we move on to the department updates, I’d like to announce the launch of our annual charity food drive, which begins next Monday. This year, our goal is to collect five hundred kilograms of non-perishable goods for the local community shelter. You can drop off your donations in the decorated bins located near the main reception desk. To encourage participation, the department that contributes the most items by the end of the month will win a catered lunch sponsored by the company. Thank you in advance for your generosity, and please let me know if you would like to help volunteer for the sorting committee. [Q80] What is the main purpose of the talk?

    中文翻譯

    大家早安。我是 Sofia,在我們進入部門進度報告之前,我想宣布下週一將正式啟動我們一年一度的慈善食物募集活動。今年,我們的目標是為當地的社區收容所募集五百公斤不易腐壞的食品。大家可以將捐贈的物資投入放在大廳接待處旁裝飾過的收集箱中。為了鼓勵大家踴躍參與,本月底前捐贈物資數量最多的部門,將獲得由公司贊助的外燴午餐。在此先感謝大家的慷慨解囊,如果您想自願加入物資整理小組協助幫忙,請告訴我。

  1. 第 81 題

    Where should donations be placed?

    • AIn the staff breakroom
    • BOutside the main entrance
    • CNext to the front reception desk
    • DIn the department manager's office
    看逐字稿

    (Shared with Q80.) [Q81] Where should donations be placed?

    中文翻譯

    (與第 80 題共用)[第 81 題] 捐贈物應該放在哪裡?

  1. 第 82 題

    According to the speaker, what will the winning department receive?

    • AAdditional vacation days
    • BA monetary bonus
    • CA gift certificate
    • DA complimentary meal
    看逐字稿

    (Shared with Q80.) [Q82] According to the speaker, what will the winning department receive?

    中文翻譯

    (與第 80 題共用)[Q82] 根據講者的說法,獲勝的部門將會獲得什麼?

  1. 第 83 題

    Who is the announcement most likely for?

    • ADepartment managers
    • BJob applicants
    • CIT technicians
    • DNew clients
    看逐字稿

    Attention, all department supervisors. This is Sofia from the Human Resources department with a quick announcement regarding the annual performance reviews. The online evaluation portal is now open for you to submit your feedback on team members. Please ensure all evaluations are completed and submitted by next Friday, November tenth. To assist those who are new to this process, HR will host a brief instructional session in the main boardroom tomorrow at two o'clock. We highly recommend attending if you have any questions about using the new software system. Thank you for your cooperation. [Q83] Who is the announcement most likely for?

    中文翻譯

    各位部門主管請注意。我是人力資源部的 Sofia,在此宣布一件關於年度績效評估的簡短公告。線上評估系統現已開放,供您提交對團隊成員的評估意見。請確保所有評估在下週五(十一月十日)前完成並送出。為了協助初次接觸此流程的人員,人資部將於明天下午兩點在主會議室舉辦一場簡短的說明會。如果您對新軟體系統的使用有任何疑問,我們強烈建議您撥冗參加。感謝您的配合。

  1. 第 84 題

    According to the speaker, what must be done by next Friday?

    • ARegister for a training workshop
    • BSubmit employee evaluations
    • CUpdate the company software
    • DSign a new employment contract
    看逐字稿

    (Shared with Q83.) [Q84] According to the speaker, what must be done by next Friday?

    中文翻譯

    (與第 83 題共用)[第 84 題] 根據說話者的說法,下週五前必須完成什麼事?

  1. 第 85 題

    What will happen tomorrow at 2:00 P.M.?

    • AIndividual reviews will begin.
    • BA new software program will be installed.
    • CAn informational meeting will be held.
    • DA department luncheon will take place.
    看逐字稿

    (Shared with Q83.) [Q85] What will happen tomorrow at 2:00 P.M.?

    中文翻譯

    (與第 83 題共用)[第 85 題] 明天下午兩點將會進行什麼活動?

  1. 第 86 題

    What is the main purpose of the announcement?

    • ATo explain a product return policy
    • BTo announce a change in store hours
    • CTo introduce a new store manager
    • DTo advertise a promotional discount
    看逐字稿

    Welcome to Apex Office Supplies, where we help your business run smoothly. I'm Aisha, the store manager, and I want to share some exciting news about our upcoming autumn catalog. Starting today, we are offering a fifteen percent discount on all bulk orders placed before the end of the month. This is a great opportunity to stock up on paper, toner, and basic stationery before our vendors raise their manufacturing prices next quarter. To receive this special discount, simply use the promotional code printed on the back cover of our new catalog when placing your order online. Stop by our customer service desk today to pick up your free copy of the catalog. [Q86] What is the main purpose of the announcement?

    中文翻譯

    歡迎光臨 Apex 辦公用品,我們致力於協助您的企業順暢運作。我是店經理 Aisha,想和大家分享關於我們即將推出的秋季商品目錄的好消息。從今天開始,只要在月底前下單所有大宗訂單,即可享有八五折的優惠。在我們的供應商於下一季調漲生產價格之前,這是採購紙張、碳粉匣和基本文具的絕佳機會。若要獲得此項特別優惠,只需在線上訂購時,使用印在我們新目錄封底的促銷代碼即可。歡迎今天順道前往我們的顧客服務台,免費索取您的目錄。

  1. 第 87 題

    According to Aisha, why should customers place orders soon?

    • ASupplier prices are expected to increase
    • BSome items are currently out of stock
    • CThe store will close for renovations
    • DA delivery service is being discontinued
    看逐字稿

    (Shared with Q86.) [Q87] According to Aisha, why should customers place orders soon?

    中文翻譯

    (與第 86 題共用)[第 87 題] 根據 Aisha 的說法,顧客為什麼應該儘快下單?

  1. 第 88 題

    How can listeners obtain the discount?

    • ABy presenting a business card
    • BBy using a code from a catalog
    • CBy signing up for an email newsletter
    • DBy completing an online customer survey
    看逐字稿

    (Shared with Q86.) [Q88] How can listeners obtain the discount?

    中文翻譯

    (與第 86 題共用。)[第 88 題] 聽眾要如何獲得折扣?

  1. 第 89 題

    What is the main purpose of the talk?

    • ATo introduce a new hotel employee
    • BTo announce a change in a menu
    • CTo lead a tour of a hospitality facility
    • DTo explain safety regulations for a kitchen
    看逐字稿

    Welcome to the Grand Riverside Hotel, everyone. My name is Ingrid, and I'll be leading your behind-the-scenes tour today of our newly updated catering facilities. We will begin in the main pastry kitchen, where our award-winning chef is currently preparing desserts for a large banquet tonight. After that, we’ll visit our rooftop garden, which supplies fresh herbs and vegetables directly to our three restaurants. Please remember to keep your safety badges visible at all times, as we will be walking through busy work areas. At the end of the tour, we'll stop by the lounge for some complimentary refreshments, where you can also pick up a copy of our seasonal recipe booklet. Let's head through these double doors to start. [Q89] What is the main purpose of the talk?

    中文翻譯

    各位好,歡迎光臨大河畔飯店。我是 Ingrid,今天將由我帶領大家進行幕後導覽,參觀我們最新升級的餐飲設施。我們將先從主烘焙廚房開始,我們屢獲殊榮的主廚目前正在為今晚的大型宴會準備甜點。接著,我們將參觀屋頂花園,那裡直接為我們的三間餐廳提供新鮮的香草和蔬菜。請記得隨時將您的安全識別證配戴在顯眼處,因為我們將穿過繁忙的工作區域。在導覽結束時,我們會到休息區享用免費茶點,您也可以在那裡領取一本我們的季節食譜手冊。讓我們穿過這扇雙開門開始吧。

  1. 第 90 題

    What are the listeners instructed to do during the tour?

    • ASample some freshly made desserts
    • BRegister for an upcoming cooking class
    • CSign a standard liability waiver
    • DWear their identification badges
    看逐字稿

    (Shared with Q89.) [Q90] What are the listeners instructed to do during the tour?

    中文翻譯

    (與第 89 題共用)[第 90 題] 聽眾在導覽過程中被要求做什麼?

  1. 第 91 題

    What will the listeners receive at the end of the tour?

    • AA seasonal recipe booklet
    • BA discount voucher for a room stay
    • CA gift bag containing fresh herbs
    • DA feedback survey about the service
    看逐字稿

    (Shared with Q89.) [Q91] What will the listeners receive at the end of the tour?

    中文翻譯

    (與第 89 題共用)[Q91] 導覽結束時,聽眾將會收到什麼?

  1. 第 92 題

    What is the main topic of the broadcast?

    • ADelays in shipping commercial cargo
    • BThe opening of a new airport transit route
    • CA merger between two transportation companies
    • DRepairs being made to a highway bridge
    看逐字稿

    Welcome back to Business Traveler Today, I'm your host, Carmen. Today, we are looking at the newly completed rail line connecting our international airport directly to the central business district, a project that has faced numerous construction delays over the past year. Joining us to discuss the launch is logistics analyst Tariq, who oversaw the final transit integration study. While some commuters have complained about the initial ticket prices, the express train cuts travel times in half compared to the standard highway shuttle during peak hours. To those still planning to stick to their usual taxi service, the morning traffic on the expressway is not getting any lighter. Tariq will share his insights on how this new route will reshape regional business travel, so please stay tuned. [Q92] What is the main topic of the broadcast?

    中文翻譯

    歡迎回到《今日商務旅客》,我是主持人 Carmen。今天我們要探討這條剛完工、直接連接國際機場與中心商業區的鐵路路線,這項專案在過去一年中歷經了多次工程延誤。今天邀請到與我們一同討論這項啟用消息的是物流分析師 Tariq,他負責督導最後的大眾運輸整合研究。雖然有些通勤族抱怨初期的票價,但與尖峰時段的標準公路接駁車相比,這班直達快車能縮短一半的乘車時間。對於那些仍打算繼續搭乘習慣的計程車的人來說,快速道路上的早晨車潮並不會變得比較順暢。Tariq 將會分享他對於這條新路線將如何重塑區域商務旅行的見解,請不要走開,鎖定我們的節目。

  1. 第 93 題

    What does the speaker mean when she says, "the morning traffic on the expressway is not getting any lighter"?

    • ACommuters should expect taxi fares to decrease.
    • BRoad construction will be finished ahead of schedule.
    • CAlternative travel methods are likely to be slow.
    • DExtra shuttle buses will be added to the route.
    看逐字稿

    (Shared with Q92.) [Q93] What does the speaker mean when she says, "the morning traffic on the expressway is not getting any lighter"?

    中文翻譯

    (與第 92 題共用)[第 93 題]說話者說「the morning traffic on the expressway is not getting any lighter」時,她的意思是什麼?

  1. 第 94 題

    According to the speaker, who is Tariq?

    • AA corporate travel coordinator
    • BA train station manager
    • CA commercial construction director
    • DA regional logistics analyst
    看逐字稿

    (Shared with Q92.) [Q94] According to the speaker, who is Tariq?

    中文翻譯

    (與第 92 題共用)[第 94 題] 根據講者的說法,Tariq 是誰?

  1. 第 95 題

    What is the main purpose of the telephone call?

    • ATo report the results of an equipment inspection
    • BTo negotiate an advertising contract
    • CTo request payment for an overdue invoice
    • DTo cancel a scheduled delivery
    看逐字稿

    Hello, Ms. Carmen. This is Hassan from Apex Climate Solutions. I'm calling to follow up on the inspection I conducted on your office building's heating system yesterday. Although the overall wiring is in excellent condition, I discovered that the main pressure valve is severely cracked and needs an immediate replacement to prevent a major leak. Looking at your account, your current enrollment is only for the Standard Care plan. *[sighs]* Our technicians are scheduled to visit your neighborhood again this Thursday. If you can call me back to authorize the change to the package that covers this specific repair, we can get that valve swapped out without charging you the standard emergency call-out fee. I look forward to hearing from you. [Q95] What is the main purpose of the telephone call?

    中文翻譯

    卡門女士您好。我是 Apex Climate Solutions 的哈桑。我打這通電話是要跟進昨天對您辦公大樓暖氣系統進行的檢修狀況。雖然整體的線路狀況非常良好,但我發現主壓力閥有嚴重的裂縫,需要立即更換以防止發生重大洩漏。檢視您的帳戶後,發現您目前僅加入「標準維護方案」。*[嘆氣]* 我們的技術人員預計這週四會再次前往您所在的區域。如果您能回電授權將方案變更為涵蓋此項特定維修的套裝方案,我們就可以幫您更換該閥門,且不向您收取標準的緊急出勤費用。期待您的回覆。

  1. 第 96 題

    What does the speaker mean when he says, "Our technicians are scheduled to visit your neighborhood again this Thursday"?

    • AA pending shipment of parts will be delayed
    • BAn additional travel fee can be avoided
    • CThe company is opening a new branch nearby
    • DA regular maintenance appointment must be rescheduled
    看逐字稿

    (Shared with Q95.) [Q96] What does the speaker mean when he says, "Our technicians are scheduled to visit your neighborhood again this Thursday"?

    中文翻譯

    (與第 95 題共用段落。)[第 96 題] 說話者說「我們的技術人員預計本週四會再次前往您所在的社區」是什麼意思?

  1. 第 97 題

    第 97 題

    Look at the graphic. Which service plan does the speaker recommend the listener upgrade to?

    • ABasic Care
    • BStandard Care
    • CAdvanced Care
    • DPremium Care
    看逐字稿

    (Shared with Q95.) [Q97] Look at the graphic. Which service plan does the speaker recommend the listener upgrade to?

    中文翻譯

    (與第 95 題共用)[第 97 題] 請看圖表。說話者推薦聽者升級至哪一個服務方案?

  1. 第 98 題

    What is the main purpose of the recorded message?

    • ATo announce a change in an event venue
    • BTo recruit volunteers for a fundraising campaign
    • CTo explain how to submit expense reports
    • DTo provide an update about a company charity event
    看逐字稿

    Thank you for calling the information line for the annual company charity gala, scheduled for this Saturday at the Grand Ballroom. Please note that because of an unprecedented response from our regional offices, all general admission tickets have been fully reserved earlier than anticipated. We didn't expect this level of turnout. While we are currently unable to accommodate additional dinner seating requests, we are still accepting names for our standby list in case of cancellations. Furthermore, if you are looking to support our fundraising goals without attending in person, you can access our online silent auction platform by visiting our employee portal starting tomorrow morning. To leave a message for the event planning committee, please press four now. [Q98] What is the main purpose of the recorded message?

    中文翻譯

    感謝您致電年度公司慈善晚宴的資訊專線,該晚宴預計於本週六在大宴會廳舉行。請注意,由於各地分公司的反應空前熱烈,所有一般入場券已比預期更早被預訂一空。我們沒有預料到參與人數會如此踴躍。雖然我們目前無法再提供額外的晚宴座位,但如果有人取消,我們仍接受登記候補名單。此外,如果您希望在不親自出席的情況下支持我們的募款目標,可以從明天早上開始登入員工入口網站,造訪我們的線上無聲拍賣平台。如需向活動籌備委員會留言,請現在按4。

  1. 第 99 題

    What does the speaker mean when she says, "We didn't expect this level of turnout"?

    • ATicket sales have exceeded original projections
    • BSome guest speakers have cancelled their appearances
    • CAdditional staff must be hired immediately
    • DThe venue is too small for the planned activities
    看逐字稿

    (Shared with Q98.) [Q99] What does the speaker mean when she says, "We didn't expect this level of turnout"?

    中文翻譯

    (與第 98 題共用)[第 99 題] 說話者說「We didn't expect this level of turnout」時,其意指為何?

  1. 第 100 題

    According to the message, what can listeners do starting tomorrow?

    • ARegister for standby tickets over the phone
    • BBid on items through an online portal
    • CSubmit ideas to the planning committee
    • DRequest refunds for their reservations
    看逐字稿

    (Shared with Q98.) [Q100] According to the message, what can listeners do starting tomorrow?

    中文翻譯

    (與第 98 題共用)[第 100 題] 根據這則訊息,聽眾從明天開始可以做什麼?

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