EN: When introducing yourself on the phone or in a professional setting, use 'This is [Name]' instead of 'I am [Name]'.
中文: 在电话中或正式场合介绍自己时,请使用“This is [名字]”,而不是“I am [名字]”。
Hello, this is Mary from the marketing department.
你好,我是市场部的 Mary。
EN: In English-speaking business culture, it is polite and efficient to state your name and your department or company immediately when starting a call.
中文: 在英語商務文化中,通話開始時立即報上姓名以及所屬部門或公司,是被認為既禮貌又有效率的做法。
EN: When introducing yourself on the phone or in a professional context, use 'This is [Name]' instead of 'I am [Name]'.
中文: 在电话中或正式场合自我介绍时,请使用“This is [名字]”,而不是“I am [名字]”。
Hi, this is Mary from the marketing department.
嗨,我是市场部的 Mary。
EN: In English-speaking business culture, it is polite to briefly ask 'How are you?' even if you are calling for a specific purpose. It builds rapport before getting to the main point.
中文: 在英語商務文化中,即使是為了特定目的打電話,先簡短地問候「How are you?」也是一種禮貌,這能在進入正題前建立良好的互動關係。
EN: Use 'I am doing well' to answer the question 'How are you?'. It is a polite way to say you are happy or healthy.
中文: 用“I am doing well”来回答“How are you?”。这是一种礼貌表达自己近况良好或身体健康的方式。
She is doing well in her new job.
她在新工作中表现很好。
EN: In English-speaking cultures, 'How are you?' is often a greeting rather than a deep question. 'I am doing well' is a standard, positive response that keeps the conversation professional and friendly.
中文: 在英語系國家,「How are you?」通常只是一種問候語,而非真的要詢問細節。回答「I am doing well」是一種標準且正向的回應,能保持對話的專業與友善感。
EN: Use 'called about' followed by a noun to explain the reason for your phone call.
中文: 用“called about”后接名词,用来解释你打电话的目的或原因。
I called about the job opening.
我打电话来是想询问职缺的事。
EN: In English-speaking business culture, it is common to briefly acknowledge a 'How are you?' before moving directly to the purpose of the call to respect the other person's time.
中文: 在英語系國家的商務文化中,在進入電話主題前先簡短回應「How are you?」是常見的禮貌,隨後立即說明來意以尊重對方的時間。
EN: Use 'What do you + verb' to ask for information or details about someone's needs or actions.
中文: 用“What do you + 动词”来询问有关某人需求或行动的信息及细节。
What do you want to eat?
你想吃什么?
EN: In a professional context, 'Sure' is a common, friendly way to agree to a request before asking for more details.
中文: 在職場環境中,「Sure」是一種常見且友善的方式,在詢問更多細節前先表示同意對方的請求。
EN: Use 'want to + verb' to express a desire or intention to do something.
中文: 用“want to + 动词”来表达想要做某事或某种意图。
I want to drink some water.
我想喝点水。
EN: In business contexts, 'talk to' is common, but 'speak with' is often considered slightly more professional and collaborative.
中文: 在商務情境中,「talk to」很常用,但「speak with」通常被認為更具專業感且帶有協作的意味。
EN: The modal verb 'can' is used to show ability or possibility. It is followed by the base form of the verb without 'to'.
中文: 情态动词“can”用来表示能力或可能性。后面接动词原形,不需要加“to”。
I can help you with your homework.
我可以帮你做功课。
EN: In a professional setting, 'transfer' is the standard term for connecting a phone call to another person. Using 'can' makes the offer sound helpful and polite.
中文: 在職場環境中,「transfer」是將電話轉接到另一人的標準用語。使用「can」能讓這項提議聽起來既熱心又有禮貌。
EN: Use 'would be' to talk about a situation that hasn't happened yet but you are imagining. It is a polite way to react to a suggestion.
中文: 用“would be”来描述尚未发生但正在构想的情况。这是一种对他人建议做出回应的礼貌表达方式。
That would be nice.
那样就太好了。
EN: In English-speaking business culture, it is common and polite to use the person's first name after saying 'Thank you' to build a friendly relationship.
中文: 在英語系國家的商務文化中,在說「謝謝」後加上對方的名字是很常見且禮貌的做法,有助於建立友好的關係。
EN: Use 'Please' followed by a verb to make a polite request or command.
中文: 用“Please”接动词原形,表达礼貌的请求或指令。
Please sit down.
请坐。
EN: In business phone calls, 'hold' is the standard term for waiting on the line. Adding 'for a moment' makes the request sound less demanding and more professional.
中文: 在商務電話中,「hold」是請對方在線上等待的標準用語。加上「for a moment」會讓請求聽起來不那麼強硬,顯得更專業。
EN: Use 'will' followed by a basic verb to talk about things you decide to do at the moment of speaking.
中文: 用“will”加上动词原形,用来表达说话时当场做出的决定或承诺。
I will call you later.
我稍后打给你。
EN: In business contexts, 'Sure' is a friendly and professional way to agree to a request, often used instead of the more formal 'Yes'.
中文: 在商務情境中,「Sure」是一種友善且專業的答應方式,常用來替代較為正式的「Yes」。
EN: Use 'at one's desk' to describe someone being in their workspace and ready to work.
中文: 用“at one's desk”来描述某人在办公工位上,准备好开始工作。
Is Mr. Lee at his desk right now?
李先生现在在座位上吗?
EN: In professional settings, saying someone is 'not at their desk' is a polite way to say they are unavailable without giving too much personal detail about where they are (e.g., in the bathroom or on break).
中文: 在職場環境中,說某人「不在座位上」是一種禮貌的說法,表示對方目前無法接聽或處理事務,而不需要透露過多私人細節(例如去洗手間或休息)。
EN: Use 'should' to ask for advice or suggestions when you are not sure what to do.
中文: 当你不确定该怎么做时,用“should”来征求建议或意见。
What should I wear to the party?
我参加派对应该穿什么?
EN: 'That is too bad' is a common way to show empathy in English. It doesn't always mean something is 'evil' or 'terrible'; it often just means 'I'm sorry to hear that' or 'That's a pity.'
中文: 「That is too bad」在英文中是表達同理心的常用方式。它並不一定代表事情很「邪惡」或「糟糕」,通常只是表示「聽到這件事我很遺憾」或「真可惜」。
EN: Use 'can' + 'verb' to show that something is possible or allowed.
中文: 用“can”+“动词”来表示某事是可能的或被允许的。
You can call me later.
你过一会儿可以给我打电话。
EN: In Western business culture, leaving a voicemail is a standard way to communicate when someone is unavailable, though it is becoming less common than email or instant messaging.
中文: 在西方商務文化中,當對方不在位子上時,留下語音訊息是標準的溝通方式,儘管現在電子郵件或即時通訊已更為普及。
EN: Use 'How do I + verb' to ask for instructions or the method to do something.
中文: 用“How do I + 动词”来询问操作步骤或做某事的方法。
How do I open this box?
我该怎么打开这个盒子?
EN: In Western business culture, leaving a clear voicemail with your name, number, and purpose is a standard professional skill when someone is unavailable.
中文: 在西方商務文化中,當對方不在位子上時,留下包含姓名、電話和目的的清晰語音留言是一項標準的專業技能。
EN: Use 'will' to talk about a decision you just made or an action you are about to do immediately.
中文: 用“will”来描述你刚刚做出的决定,或是即将立刻执行的动作。
I will open the door for you.
我来帮你开门。
EN: In Western business culture, leaving a detailed voicemail is common when someone is unavailable. It is expected that you state your name, number, and the reason for your call clearly.
中文: 在西方商務文化中,當對方不在位子上時,留下詳細的語音留言是很常見的。通常預期你會清楚說明你的姓名、電話以及致電的原因。
EN: Use 'will' to talk about a decision you just made or a future action you plan to do.
中文: 用“will”来描述你刚刚做出的决定或计划在未来采取的行动。
I will call you later.
我稍后打给你。
EN: In professional settings, 'leave a name and number' is a standard way to ensure the person can return your call. It shows you are proactive.
中文: 在專業場合中,「留下姓名和電話」是確保對方能回電的標準做法,這展現了你積極溝通的態度。
EN: Use 'Ask for' followed by a noun to request something from someone.
中文: 用“Ask for”加上名词,表示向某人索要或请求某物。
I will ask for a menu.
我会要一份菜单。
EN: In business contexts, 'asking for a callback' is a polite way to ensure the other person contacts you when they are free, rather than you having to call them repeatedly.
中文: 在商務情境中,「要求回電 (callback)」是一種禮貌的做法,確保對方在有空時聯繫你,而不是讓你反覆撥打電話。
EN: Use 'ask + person + to + action' to tell someone what you want them to do.
中文: 用“ask + 人 + to + 动词”句型,来表达请某人做某事。
I will ask him to help me.
我会请他帮我。
EN: In business contexts, 'call back' is a standard professional way to request a return phone call. Specifying a time like 'tomorrow' helps manage expectations.
中文: 在商務情境中,「call back」是請求回電的標準專業說法。明確指出「tomorrow」等時間點有助於雙方安排行程。
EN: Use 'better than' to compare two things when one is of higher quality or more suitable than the other.
中文: 用“better than”来比较两件事物,表示其中一个比另一个更好或更合适。
Coffee is better than tea.
咖啡比茶好。
EN: In business contexts, suggesting a specific time when someone is 'free' is a polite way to help the caller plan their next step.
中文: 在商務情境中,主動提議對方「有空」的具體時間,是一種禮貌且專業的做法,能幫助來電者規劃下一步。
EN: Use 'Thanks for + noun' to express gratitude for a specific action or thing someone provided.
中文: 用“Thanks for + 名词”来对某人的特定行为或提供的某种事物表示感谢。
Thanks for the coffee.
谢谢你的咖啡。
EN: In English-speaking business culture, it is common and polite to use the person's first name (like 'Tom') even when ending a conversation. It builds a friendly rapport.
中文: 在英語系的商務文化中,即使在結束對話時,稱呼對方的名字(如「Tom」)是很常見且禮貌的做法,這有助於建立友好的關係。
EN: The phrase 'No problem' is a common way to respond to 'Thank you'. It shows that the help provided was easy to give and you were happy to do it.
中文: 短语“No problem”是回应“谢谢”的一种常用表达。它表示举手之劳,自己很乐意帮忙。
No problem, I can help you with your homework.
没问题,我可以帮你做作业。
EN: In Western business culture, ending a call with a friendly wish like 'Good luck' is common when the other person is about to start a task or project.
中文: 在西方商業文化中,當對方即將開始一項任務或計畫時,在通話結束時加上「Good luck」(祝你好運)是很常見且友好的做法。
重要单词附有 IPA 发音、定义、例句和互动式测验。
在本文中: 指一项有计划的工作或任务
在本文中: 设计,指构思并制定产品或计划的过程
在本文中: 转接(电话)
在本文中: 片刻,很短的时间
在本文中: 语音信箱
在本文中: 回电
在本文中: 明天
在本文中: 完美的,太好了
片语包含类型标示、双语定义、用法说明和例句。
to wait for a short period of time, especially on the telephone
稍候片刻
to be present in one's working area
在座位上
to return a telephone call
回电
to give information to someone so they can read or hear it later
留言
To connect a telephone caller to another extension or person.
转接(电话)
To wait on a telephone line without hanging up.
(电话中)不挂断地等候
A digital storage space where voice messages are recorded and kept.
语音信箱
A return telephone call made to someone who has previously called.
回电