Phone Call电话沟通
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#1
Hello, this is Tom Parker from the development department.
你好，我是研发部门的 Tom Parker。
#2
Hi Tom, this is Alex Chen. I'm the new software engineer.
嗨 Tom，我是 Alex Chen。我是新来的软件工程师。
#3
Oh yes, Alex! Welcome to the company. How can I help you today?
噢对了，Alex！欢迎来到公司。今天有什么我可以帮你的吗？
#4
Thanks, Tom. I'm calling because I need some project details.
谢谢，Tom。我打电话是因为我需要一些项目细节。
#5
Sure, which project are you working on right now?
当然，你现在正在负责哪一个项目呢？
#6
I've been assigned to the mobile app project since last Monday.
我从上周一开始就被分配到这个移动应用程序项目。
#7
Great. I have some documents that were prepared for new team members.
太好了。我有一些为新团队成员准备的文件。
#8
That sounds really helpful. Could you send them to my email?
那听起来非常有帮助。你可以把它寄到我的电子邮箱吗？
#9
Of course. But first, I need to transfer you to Sarah in HR.
当然可以。但首先，我需要将您转接到人力资源部的 Sarah。
#10
Oh, why do I need to speak with HR about this?
噢，为什么我需要为了这件事和人力资源部门谈谈？
#11
She handles the access codes that you need for the project files.
她负责处理你项目文件所需的访问码。
#12
I see. Could you please transfer me now?
我明白了。可以请你现在帮我转接吗？
#13
Sure. Can you hold for a moment while I connect you?
没问题。当我为您转接时，您可以稍等一下吗？
#14
Hmm, it seems like Sarah is not at her desk right now.
嗯，看来莎拉现在不在座位上。
#15
That's okay. What should I do in that case?
没关系。在这种情况下我该怎么做？
#16
You could leave a voicemail with your name and phone number.
你可以留下包含你的姓名和电话号码的语音留言。
#17
Alright. Should I also mention the project name in the voicemail?
好的。我是否也应该在语音留言中提到项目名称？
#18
Yes, that would be very helpful for her to understand your request.
是的，那样对他理解你的请求会非常有帮助。
#19
Got it. I will leave a voicemail and ask for a callback.
明白了。我会留言并要求回电。
#20
Perfect. If she doesn't call back today, please contact me again.
太好了。如果她今天没有回电，请再次联系我。
#21
Thank you so much, Tom. You have been really helpful today.
非常感谢你，Tom。你今天真的帮了大忙。
#22
No problem at all, Alex. Welcome to the team and good luck!
一点也不麻烦，Alex。欢迎加入团队，祝你好运！
#23
Thanks! I'll talk to you soon. Goodbye!
谢谢！我很快会再跟你联系。再见！
#24
Goodbye, Alex. Have a great day.
再见，Alex。祝你有美好的一天。