Hotel Check-inDaftar Masuk Hotel
Pratonton Audio Lengkap
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EN: The modal verb 'may' is used here to express a formal and polite offer of assistance. It is more professional than 'can' in a hospitality context.
Bahasa Melayu: Kata kerja modal 'may' digunakan di sini untuk menyampaikan tawaran bantuan secara rasmi dan sopan. Dalam situasi profesional seperti perkhidmatan hotel, ini kelihatan lebih profesional dan beradab berbanding menggunakan 'can'.
May I take your coat, sir?
Encik, boleh saya bantu pegangkan kot anda?
EN: The phrase 'Welcome to [Place]' uses the preposition 'to' to indicate the destination or the entity the person is being greeted into.
Bahasa Melayu: Frasa 'Welcome to [Place]' menggunakan kata sendi nama 'to' untuk menunjukkan destinasi yang ditujui atau tempat fizikal yang dialu-alukan untuk dimasuki.
Welcome to our new office in Taipei.
Selamat datang ke pejabat baharu kami di Taipei.
EN: In English-speaking hospitality culture, using 'May I help you?' is considered the gold standard for politeness. It acknowledges the customer's needs immediately upon arrival, establishing a welcoming and helpful atmosphere.
EN: The prepositional phrase 'under the name' is a standard business idiom used to specify whose name is recorded in a system or document, particularly for hotel or restaurant bookings.
Bahasa Melayu: Frasa kata sendi nama 'under the name' ialah simpulan bahasa perniagaan standard yang digunakan untuk menyatakan nama yang direkodkan dalam sistem atau dokumen, terutamanya bagi tempahan hotel atau restoran.
I'd like to check in; the booking is under the name John Smith.
Saya ingin daftar masuk; tempahan adalah di bawah nama John Smith.
EN: The preposition 'for' is used here to indicate duration or the intended length of time for a specific arrangement.
Bahasa Melayu: Kata sendi nama 'for' digunakan di sini untuk menunjukkan tempoh masa atau jangka masa yang dirancangkan bagi sesuatu susunan.
They are staying in London for three days.
Mereka akan berada di London selama tiga hari.
EN: In Western hospitality contexts, 'Hi there!' is a common, friendly way to initiate a conversation with service staff. It strikes a balance between being professional and approachable.
EN: The phrasal verb 'pull up' in a digital context means to find and display information on a computer screen. It is often used in professional service environments.
Bahasa Melayu: Kata kerja frasa 'pull up' dalam konteks digital bermaksud mencari dan memaparkan maklumat di skrin komputer. Ini amat biasa digunakan dalam situasi perkhidmatan profesional.
The librarian pulled up my account to see which books I had borrowed.
Pustakawan telah membuka maklumat akaun saya untuk melihat buku yang telah saya pinjam.
EN: The modal verb 'Could' is used here to make a polite request. It is more formal and indirect than 'Can', making it ideal for customer service.
Bahasa Melayu: Kata kerja modal 'Could' digunakan di sini untuk membuat permintaan secara sopan. Ia lebih rasmi dan beradab berbanding 'Can', sangat sesuai digunakan dalam senario khidmat pelanggan.
Could you please sign this document at the bottom?
Bolehkah anda tandatangan di bahagian bawah dokumen ini?
EN: In international hotels, asking for an ID is a standard legal requirement for check-in. Using 'Could I' and 'please' maintains a high standard of hospitality etiquette.
EN: The Past Simple tense is used to describe completed actions at a specific time in the past. In this sentence, 'booked' is the past form of the regular verb 'book', and the time is specified by 'about three weeks ago'.
Bahasa Melayu: Past Simple Tense digunakan untuk menceritakan tindakan yang telah selesai pada masa khusus di lalu. Dalam ayat ini, 'booked' ialah bentuk masa lalu bagi kata kerja nalar 'book', dan titik masanya dinyatakan dengan jelas oleh 'about three weeks ago'.
We visited the museum two days ago.
Kami telah melawat muzium itu dua hari yang lepas.
EN: The preposition 'through' is used here to indicate the medium or means used to achieve something (the booking process).
Bahasa Melayu: Kata sendi nama 'through' digunakan di sini untuk menunjukkan perantara atau cara yang digunakan untuk mencapai sesuatu (proses tempahan).
I applied for the job through a recruitment agency.
Saya memohon pekerjaan ini menerusi agensi rekrutmen.
EN: In Western hospitality, 'Here you go' or 'There you go' are standard polite phrases used when handing something to someone. It is more informal than 'Here is my ID' but very common and perfectly acceptable in a hotel check-in context.
EN: The dash (—) is used here as an 'em dash' to provide additional information or clarification about the preceding noun ('booking'). It functions similarly to a colon but is more stylistic in dialogue.
Bahasa Melayu: Sempang panjang (—) digunakan di sini sebagai 'em dash' untuk memberikan maklumat tambahan atau penjelasan tentang kata nama sebelumnya (booking). Dalam perbualan, fungsinya serupa dengan titik bertindih tetapi memberikan rasa peralihan nada yang lebih ketara.
I have two hobbies — swimming and reading.
Saya mempunyai dua hobi — berenang dan membaca.
EN: The preposition 'with' is used to describe a feature or characteristic of a noun (a deluxe room). It indicates what the room includes or possesses.
Bahasa Melayu: Kata sendi nama 'with' digunakan di sini untuk menerangkan ciri atau sifat bagi kata nama (deluxe room), yang menunjukkan pemandangan yang disertakan atau dimiliki oleh bilik tersebut.
I would like a coffee with milk.
Saya mahu secawan kopi dengan susu.
EN: In the hospitality industry, repeating the guest's name (e.g., 'Thank you, Sarah') is a common practice to provide personalized service and make the guest feel valued.
EN: The adverb 'specifically' is used to emphasize a particular purpose or detail. In this sentence, it modifies the verb 'requested' to show that the action was intentional and precise.
Bahasa Melayu: Kata keterangan 'specifically' digunakan untuk menekankan tujuan atau butiran yang khusus. Dalam ayat ini, ia mengubah suai kata kerja 'requested', yang menunjukkan bahawa permintaan tersebut dibuat secara sengaja dan jelas.
I specifically told him to arrive before noon.
Saya telah mengingatkannya secara khusus supaya tiba sebelum tengah hari.
EN: The phrase 'if possible' is a conditional clause used to make a request more polite and flexible, indicating that the speaker understands the request might not be fulfilled.
Bahasa Melayu: Frasa 'if possible' ialah clause syarat yang digunakan untuk menjadikan permintaan lebih sopan dan fleksibel, dengan menunjukkan bahawa penutur memahami permintaan tersebut mungkin tidak dapat dipenuhi.
I would like a window seat, if possible.
Saya mahukan tempat duduk di tepi tingkap jika boleh.
EN: In many hotels, rooms on higher floors are considered more desirable because they are quieter and offer better views. It is common for guests to make this request during booking or check-in.
EN: Present Perfect Tense (have + past participle): Used here to indicate a completed action in the past that has a direct result or relevance to the current moment (the room is now assigned).
Bahasa Melayu: Present Perfect Tense (have + past participle): Digunakan di sini untuk menunjukkan tindakan yang telah selesai pada masa lalu tetapi mempunyai kesan atau hubungan terus dengan masa kini (bilik tersebut kini telah pun diagihkan).
I have already sent the confirmation email to your inbox.
Saya telah menghantar e-mel pengesahan ke peti masuk anda.
EN: Ditransitive Verb Pattern: The verb 'assign' is used with two objects: an indirect object (you) and a direct object (room 1407). It follows the pattern [Subject + Verb + Indirect Object + Direct Object].
Bahasa Melayu: Pola Kata Kerja Ditransitif: Kata kerja 'assign' digunakan dengan dua objek: objek tidak langsung (you) dan objek langsung (room 1407). Strukturnya ialah [Subjek + Kata Kerja + Objek Tidak Langsung + Objek Langsung].
The manager assigned him a new task.
Pengurus telah memberikan tugasan baharu kepadanya.
EN: In Western hotels, the first two digits of a room number often indicate the floor (e.g., 1407 is on the 14th floor). Also, 'Absolutely' is a common high-enthusiasm affirmative used in hospitality to sound more helpful than a simple 'Yes'.
EN: Linking Verbs: The verb 'sound' is a linking verb that connects the subject 'That' to an adjective 'perfect' to describe the subject's state or quality.
Bahasa Melayu: Kata Kerja Penghubung: Kata kerja 'sound' ialah kata kerja penghubung yang menghubungkan subjek 'That' dengan kata sifat 'perfect', untuk menerangkan keadaan atau sifat subjek tersebut.
The music sounds beautiful.
Muzik ini kedengaran sangat merdu.
EN: Interrogative Sentence with 'What time': This structure is used to ask for a specific time. The auxiliary verb or 'be' verb follows the question word.
Bahasa Melayu: Ayat Tanya dengan 'What time': Struktur ini digunakan untuk bertanyakan masa yang khusus. Kata tanya ini biasanya diikuti oleh kata kerja bantu atau kata kerja be.
What time is the meeting?
Bilakah mesyuarat itu?
EN: In the hospitality industry, 'checkout' refers to the formal process of leaving the hotel and paying the bill. Asking 'by the way' is a polite, conversational way to transition to a practical question after expressing satisfaction.
EN: Passive Voice (can be arranged): This structure uses 'be + past participle' to focus on the action being performed rather than who performs it. It is common in formal service contexts.
Bahasa Melayu: Ragam Pasif (can be arranged): Struktur ini menggunakan 'be + past participle' untuk memberi penekanan kepada tindakan itu sendiri dan bukannya pelaku. Ia sangat biasa digunakan dalam situasi perkhidmatan rasmi.
A taxi can be arranged for you by the concierge.
Kakitangan kaunter khidmat pelanggan boleh menguruskan teksi untuk anda.
EN: Prepositional Phrase 'Upon request': This formal expression means 'when someone asks for it'. It is often used in business or hospitality to describe services available on demand.
Bahasa Melayu: Frasa Kata Sendi Nama 'Upon request': Ungkapan rasmi ini bermaksud 'apabila diminta'. Ia kerap digunakan dalam dunia perniagaan atau perhotelan untuk menerangkan perkhidmatan yang disediakan mengikut keperluan.
Extra towels are available upon request.
Tuala tambahan boleh disediakan atas permintaan.
EN: In the international hotel industry, checkout time is typically between 10:00 AM and 12:00 PM. 'Late checkout' is a common perk for loyalty members or can be purchased for a fee, though it always depends on room availability.
EN: The modal verb 'might' is used to express a possibility that is less certain than 'may'. It suggests a chance that something will happen in the future.
Bahasa Melayu: Kata kerja modal 'might' digunakan untuk menyatakan kemungkinan yang kurang pasti berbanding 'may'. Ia membayangkan ada peluang sesuatu perkara berlaku pada masa hadapan.
I might go to the gym later if I finish my work early.
Jika saya dapat menyiapkan kerja awal, saya mungkin akan ke gim kemudian.
EN: The conjunction 'since' is used here to introduce a reason or explanation, functioning similarly to 'because'.
Bahasa Melayu: Kata hubung 'since' digunakan di sini untuk memperkenalkan sebab atau penjelasan, berfungsi secara serupa dengan 'because'.
Since it's raining, we should stay indoors.
Memandangkan hari sedang hujan, kita sepatutnya duduk di dalam bangunan sahaja.
EN: In the hospitality industry, 'late checkout' is a common request. Mentioning your flight time is a polite way to justify the request and helps the staff prioritize your needs.
EN: The phrase 'not... at all' is used to emphasize a negative statement, meaning 'not in any way' or 'to no degree'. In service contexts, 'No problem at all' is a polite way to reassure a guest.
Bahasa Melayu: Frasa 'not... at all' digunakan untuk menekankan kenyataan negatif, membawa maksud "langsung tidak" atau "sama sekali tidak". Dalam situasi perkhidmatan, "No problem at all" merupakan ungkapan sopan untuk menenangkan tetamu.
I am not tired at all after the long flight.
Saya tidak rasa letih langsung selepas penerbangan yang panjang itu.
EN: The modal verb 'Would' is used with 'like' to form a polite offer or request. It is more formal and courteous than using 'Do you want'.
Bahasa Melayu: Kata kerja modal 'Would' digunakan bersama 'like' untuk membentuk tawaran atau permintaan yang sopan. Ini lebih rasmi dan beradab berbanding penggunaan 'Do you want'.
Would you like some tea while you wait?
Adakah anda mahu minum teh sementara menunggu?
EN: In the hospitality industry, a 'wake-up call' is a standard service where the hotel staff or an automated system calls the guest's room at a specific time. Even in the age of smartphones, it remains a popular backup for business travelers.
EN: The modal verb 'Could' is used here to make a polite request. It is more formal and softer than 'Can', making it ideal for service-related interactions like hotel check-ins.
Bahasa Melayu: Kata kerja modal 'Could' digunakan di sini untuk membuat permintaan secara sopan. Ia lebih rasmi dan bernada lebih lembut berbanding 'Can', sangat sesuai digunakan dalam senario perkhidmatan seperti daftar masuk hotel.
Could you please bring some extra towels to my room?
Bolehkah anda bawakan beberapa helai tuala tambahan ke bilik saya?
EN: The pronoun 'one' is used as a substitute for a previously mentioned noun (a wake-up call) to avoid repetition. This is a common cohesive device in English.
Bahasa Melayu: Kata ganti nama 'one' digunakan sebagai pengganti bagi kata nama yang telah disebutkan sebelumnya (panggilan kejut), untuk mengelakkan pengulangan. Ini merupakan kaedah kohesi yang biasa dalam bahasa Inggeris.
I don't have a pen. Do you have one I can borrow?
Saya tidak ada pen. Adakah anda mempunyai sebatang yang boleh dipinjamkan kepada saya?
EN: In international hotels, 'wake-up calls' are a standard service. Even with smartphones, many business travelers use them as a backup to ensure they don't miss early meetings.
EN: The Present Perfect Passive (has/have been + past participle) is used to describe an action that has been completed at an unspecified time before now, focusing on the result rather than who performed the action.
Bahasa Melayu: Bentuk pasif Present Perfect (has/have been + past participle) digunakan untuk menceritakan tindakan yang telah selesai pada masa yang tidak dinyatakan sebelum ini, dengan memberi penekanan pada hasil tindakan tersebut dan bukannya pelakunya.
The meeting has been scheduled for next Monday.
Mesyuarat tersebut telah dijadualkan pada hari Isnin minggu hadapan.
EN: The adverb 'sharp' is used after a specific time to emphasize punctuality, meaning 'exactly' or 'precisely'.
Bahasa Melayu: Kata keterangan 'sharp' digunakan selepas masa yang khusus untuk menekankan ketepatan masa, membawa maksud "tepat" atau "tanpa berlengah".
The bus leaves at eight o'clock sharp.
Bas bertolak tepat pada pukul delapan.
EN: In the hospitality industry, precision regarding time is crucial. Using 'sharp' reassures the guest that the hotel takes their schedule seriously, which is especially important for business travelers with early meetings.
EN: The structure 'Is there anything else...' is used to ask if there is more information or items available. The word 'else' functions as a post-positive modifier, meaning it follows the pronoun it modifies.
Bahasa Melayu: Struktur 'Is there anything else...' digunakan untuk bertanyakan sama ada terdapat maklumat atau barang lain. Perkataan 'else' berfungsi sebagai pengubah suai pospositif yang terletak betul-betul selepas kata ganti nama yang diubah suainya (seperti anything).
Is there anyone else coming to the party?
Adakah sesiapa lagi yang akan datang ke parti ini?
EN: The sentence uses a relative clause '(that) I should know about' to modify the noun 'anything else'. In this case, the relative pronoun 'that' or 'which' is omitted because it serves as the object of the preposition 'about'.
Bahasa Melayu: Ayat ini menggunakan clause relatif '(that) I should know about' untuk mengubah suai kata nama 'anything else'. Dalam situasi ini, kata ganti relatif 'that' atau 'which' digugurkan kerana ia berfungsi sebagai objek kepada kata sendi nama 'about' dalam clause tersebut.
This is the book I told you about.
Inilah buku yang pernah saya ceritakan kepada anda.
EN: In hospitality contexts, asking about 'facilities' usually refers to shared amenities like the gym, pool, spa, or business center. It is a polite way to ensure you are making the most of your stay.
EN: The Present Simple tense is used here to describe a recurring schedule or a general fact. In English, when describing hotel services or business hours, this tense conveys regularity.
Bahasa Melayu: Present Simple Tense digunakan di sini untuk menceritakan jadual berulang atau fakta umum. Dalam bahasa Inggeris, tenses ini menyampaikan rasa keteraturan apabila menerangkan perkhidmatan atau waktu perniagaan hotel.
The hotel gym opens at five in the morning.
Gim hotel dibuka pada pukul lima pagi.
EN: Prepositional phrases of time and place: When multiple phrases are used, English typically follows the order of 'Time' (from... until...) followed by 'Location' (on the second floor) or vice versa, with 'Frequency' (daily) often placed at the end.
Bahasa Melayu: Frasa kata sendi nama bagi masa dan tempat: Apabila menggunakan pelbagai frasa, bahasa Inggeris biasanya mengikut urutan masa (from... until...) diikuti tempat (on the second floor), atau sebaliknya, manakala kekerapan (daily) biasanya diletakkan di hujung ayat.
We have staff meetings in the conference room every Monday.
Kami mengadakan mesyuarat kakitangan di bilik persidangan pada setiap hari Isnin.
EN: In many Western hotels, breakfast hours are strictly enforced. 'Daily' implies the schedule remains the same even on weekends, which is a common point of clarification for guests.
EN: The adverb 'definitely' is used to express certainty. In a sentence with a modal verb like 'will', it is typically placed between the modal verb and the main verb to emphasize the speaker's strong intention.
Bahasa Melayu: Kata keterangan 'definitely' digunakan untuk menyatakan kepastian. Dalam ayat yang mengandungi kata kerja modal 'will', ia biasanya diletakkan di antara kata kerja modal dan kata kerja utama untuk menekankan niat kuat penutur.
I will definitely attend the conference next month.
Saya pasti akan menghadiri mesyuarat itu bulan hadapan.
EN: The phrasal verb 'check out' means to examine or visit something of interest. When the object is a pronoun like 'it', it must be placed between 'check' and 'out'.
Bahasa Melayu: Kata kerja frasa 'check out' bermaksud melihat atau melawat sesuatu yang menarik. Apabila objeknya ialah kata ganti nama (seperti it), ia mesti diletakkan di antara check dan out.
There is a new cafe nearby; let's check it out.
Terdapat sebuah kafe baharu di berdekatan, mari kita pergi lihat.
EN: In a hotel context, a 'wake-up call' is a standard service where the front desk calls your room at a requested time. While smartphones have made this less common, it is still frequently used by business travelers to ensure they don't miss early appointments.
EN: The sentence uses a reduced relative clause 'open until ten at night'. This is a shortened form of 'which is open until ten at night', where the relative pronoun and the verb 'to be' are omitted to make the sentence more concise.
Bahasa Melayu: Ayat ini menggunakan clause relatif ringkas "open until ten at night". Ini merupakan bentuk singkatan bagi "which is open until ten at night", yang menggugurkan kata ganti relatif dan kata kerja penghubung be untuk menjadikan ayat lebih ringkas.
The museum is free for students, available every Monday.
Muzium ini percuma untuk pelajar dan dibuka setiap hari Isnin.
EN: The future modal 'will' is used here not just for time, but to express a polite offer of information or a prediction of what the guest will experience during their stay.
Bahasa Melayu: Kata kerja modal masa hadapan "will" digunakan di sini bukan sekadar untuk menunjukkan masa, tetapi untuk menyampaikan maklumat secara sopan atau meramalkan perkara yang bakal dialami tetamu sepanjang penginapan mereka.
You will find the towels in the cabinet under the sink.
Anda akan mendapati tuala di dalam kabinet di bawah singki.
EN: In many Western hotels, facilities like the gym and spa are often included in the room rate or 'resort fee', but it's common for staff to highlight their location and hours during check-in to enhance the guest experience.
EN: The use of 'really' as an intensifying adverb before the main verb 'has' to emphasize the speaker's genuine impression or surprise.
Bahasa Melayu: Penggunaan 'really' sebagai kata keterangan penguat di hadapan kata kerja utama 'has' berfungsi untuk menekankan perasaan sebenar atau rasa kagum penutur.
This restaurant really serves the best pasta in town.
Restoran ini benar-benar menyajikan pasta yang terbaik di bandar ini.
EN: The phrase 'Thank you for [noun/gerund]' is a standard formula for expressing gratitude. Adding 'so much' and 'all your' increases the level of politeness and appreciation.
Bahasa Melayu: Frasa 'Thank you for [noun/gerund]' ialah formula standard untuk menyampaikan rasa terima kasih. Penambahan 'so much' dan 'all your' dapat meningkatkan tahap kesopanan dan rasa penghargaan.
Thank you so much for your patience during the delay.
Terima kasih banyak-banyak atas kesabaran anda sepanjang kelewatan ini.
EN: In Western hospitality culture, it is common and polite to address service staff by their first name if they have introduced themselves or are wearing a name tag (like David). It creates a friendly, personal connection.
EN: The Present Perfect Tense (have/has + past participle) is used here to describe an action or state that started in the past and continues to the present moment, emphasizing the ongoing nature of the service provided.
Bahasa Melayu: Present Perfect Tense (have/has + past participle) digunakan di sini untuk menceritakan tindakan atau keadaan yang bermula pada masa lalu dan berterusan sehingga kini, dengan menekankan sifat perkhidmatan yang diberikan secara berterusan.
It has been a busy day for the hotel staff.
Hari ini merupakan hari yang sangat sibuk bagi kakitangan hotel.
EN: The word 'that' is often omitted in informal or spoken English after verbs of mental action like 'hope', 'think', or 'believe' when introducing a subordinate clause.
Bahasa Melayu: Dalam bahasa Inggeris lisan atau tidak rasmi, kata hubung 'that' sering digugurkan selepas kata kerja mental seperti 'hope', 'think', atau 'believe' apabila memperkenalkan clause.
I hope (that) you enjoy your dinner.
Saya harap anda menikmati makan malam anda.
EN: In the hospitality industry, using the guest's name (e.g., 'Sarah') and phrases like 'It has been my pleasure' are standard practices to provide personalized and high-quality service.
Kosa kata utama dengan sebutan IPA, definisi, contoh ayat, dan kuiz interaktif.
Dalam konteks: tempahan
Dalam konteks: mewah / deluks
Dalam konteks: diagihkan / ditentukan
Dalam konteks: daftar keluar
Dalam konteks: diuruskan / disusun
Dalam konteks: dijadualkan
Dalam konteks: kemudahan
Dalam konteks: dengan sukacitanya / keseronokan
Frasa dengan label jenis, definisi dwibahasa, nota penggunaan, dan contoh ayat.
To find and display information on a computer screen.
Memanggil (data komputer), mencari dan memaparkan
Registered or recorded using a specific person's name.
Berdaftar atas nama...
Available if someone asks for it.
Atas permintaan, tersedia jika diminta
A telephone call made by a hotel to wake a guest up at a specific time.
Perkhidmatan panggilan bangun tidur
Exactly at seven o'clock, not a minute before or after.
Pukul tujuh tepat (tanpa lewat seminit pun)
An arrangement that allows a hotel guest to leave their room later than the standard departure time.
Daftar keluar lewat