Post OfficePejabat Pos
Pratonton Audio Lengkap
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EN: Use 'Welcome to' followed by a place to greet someone arriving at a specific location.
Bahasa Melayu: Gunakan "Welcome to" diikuti dengan nama tempat untuk menyambut ketibaan seseorang di lokasi berkenaan.
Welcome to our home.
Selamat datang ke rumah kami.
EN: In English-speaking service industries, staff often greet customers immediately with a warm 'Hello' or 'Welcome' to create a friendly atmosphere.
EN: Use 'Thank you' to show appreciation when someone welcomes you or helps you.
Bahasa Melayu: Gunakan "Thank you" untuk menunjukkan penghargaan apabila seseorang mengalu-alukan anda atau membantu anda.
Thank you for the coffee.
Terima kasih atas kopi ini.
EN: In English-speaking cultures, it is common to say 'Thank you' immediately after a greeting if the other person has initiated the conversation or welcomed you.
EN: Use 'How can I...' to politely offer help or ask for instructions on how to do something.
Bahasa Melayu: Gunakan "How can I..." untuk menawarkan bantuan secara sopan, atau bertanya cara untuk melakukan sesuatu.
How can I open this box?
Bagaimanakah cara untuk saya membuka kotak ini?
EN: This is the standard greeting used by staff in shops, post offices, or restaurants in English-speaking countries to show they are ready to serve you.
EN: Use 'want to' followed by an action word (verb) to express a desire or intention to do something.
Bahasa Melayu: Gunakan "want to" diikuti dengan kata kerja perbuatan untuk menyatakan niat atau keinginan untuk melakukan sesuatu.
I want to buy a coffee.
Saya ingin membeli secawan kopi.
EN: In English-speaking countries, 'I want to...' is direct and clear for service counters, though 'I would like to...' is considered more polite.
EN: Use 'Where does it go?' to ask about the destination or the correct place for an object.
Bahasa Melayu: Gunakan "Where does it go?" untuk bertanya tentang destinasi sesuatu barang atau tempat yang betul untuk meletakkannya.
Where does this box go?
Di manakah kotak ini sepatutnya diletakkan?
EN: In a service context, 'Sure' is a very common and polite way to acknowledge a customer's request before asking for more details.
EN: Use 'goes to' to describe the destination of a package, letter, or transportation.
Bahasa Melayu: Gunakan "goes to" untuk menggambarkan destinasi bagi sesuatu bungkusan, surat, atau kenderaan.
This bus goes to the airport.
Bas ini menuju ke lapangan terbang.
EN: In the US, New York is often referred to as 'New York City' to distinguish it from New York State.
EN: Use 'What is...' to ask about things. Put the thing you are asking about at the end of the sentence.
Bahasa Melayu: Gunakan "What is..." untuk bertanya tentang sesuatu. Letakkan objek yang ingin anda tanyakan di hujung ayat.
What is inside the box?
Apa yang ada di dalam kotak ini?
EN: In many countries, postal workers are required by law to ask what is inside a package for safety and customs reasons.
EN: Use 'and' to join two or more things together in a list.
Bahasa Melayu: Gunakan "and" (dan) untuk menggabungkan dua atau lebih perkara dalam satu senarai.
I have a pen and a notebook.
Saya ada sebatang pen dan sebuah buku nota.
EN: In casual conversation, it is common to answer questions with just a noun phrase instead of a full sentence (e.g., 'Some books' instead of 'There are some books').
EN: Use 'Let me' followed by a base verb to offer help or state what you are about to do.
Bahasa Melayu: Gunakan "Let me" yang diikuti dengan kata kerja asal untuk menawarkan bantuan atau menyatakan perkara yang anda akan lakukan.
Let me help you.
Biar saya bantu anda.
EN: In service industries, 'Let me...' is a polite and standard way to inform the customer of the next step in the process.
EN: Use 'It is' followed by a measurement to describe the weight, length, or size of an object.
Bahasa Melayu: Gunakan "It is" yang diikuti dengan ukuran untuk mengandungi atau menggambarkan berat, panjang, atau saiz sesuatu barang.
It is five meters.
Ia sepanjang lima meter.
EN: In the United States, people often use 'pounds' instead of 'kilograms' for weight. 1 kilogram is about 2.2 pounds.
EN: Use 'takes' followed by a time duration to say how much time is needed for an activity.
Bahasa Melayu: Gunakan "takes" diikuti dengan tempoh masa untuk menunjukkan berapa lama masa yang diperlukan untuk menyelesaikan sesuatu.
The bus takes ten minutes.
Bas mengambil masa sepuluh minit.
EN: In many English-speaking countries, 'delivery' refers to the time it takes for a package to arrive after it has been sent. Standard shipping is often around 3-7 days.
EN: Use 'That is + adjective' to give a positive reaction to information someone just told you.
Bahasa Melayu: Gunakan "That is + kata sifat" untuk memberikan maklum balas positif terhadap perkara yang baru sahaja dikatakan oleh seseorang.
That is great.
Itu hebat sekali.
EN: In English-speaking service environments, saying 'That is good' or 'That's fine' is a polite way to confirm you accept the terms or information provided.
EN: Use 'Do you want...?' to ask if someone would like something or needs a specific service.
Bahasa Melayu: Gunakan "Do you want...?" untuk bertanya sama ada seseorang mahukan sesuatu barang atau memerlukan perkhidmatan tertentu.
Do you want a receipt?
Adakah anda memerlukan resit?
EN: In the US post office, 'tracking' is a service that allows you to see where your package is online. It usually costs extra.
EN: Use 'I want + noun' to clearly state what you need or desire in a simple way.
Bahasa Melayu: Gunakan "I want + kata nama" untuk menyatakan perkara yang anda perlukan atau inginkan dengan mudah dan jelas.
I want a coffee.
Saya mahukan secawan kopi.
EN: In English-speaking countries, adding 'please' after 'Yes' is standard etiquette when accepting an offer in a service environment like a post office.
EN: When the subject is singular (like 'Tracking'), we add an 's' to the action word (verb) in the present tense.
Bahasa Melayu: Aabila subjek adalah kata tunggal (seperti "Tracking"), kita menambah "s" pada kata kerja dalam tenses kini (present tense).
The ticket costs five dollars.
Tiket ini berharga lima dolar.
EN: In the US and many other countries, 'tracking' is an optional service you pay extra for to see where your package is online.
EN: Use 'Do you' at the beginning of a sentence to ask a simple question about what someone wants or needs.
Bahasa Melayu: Gunakan "Do you" di awal ayat untuk bertanya soalan mudah sama ada seseorang mahukan atau memerlukan sesuatu.
Do you need water?
Adakah anda memerlukan air?
EN: In many English-speaking countries, post office clerks often ask if you need extra items like stamps or packaging materials as a standard part of customer service.
EN: Use the pattern 'Subject + need + Object' to express a requirement or desire for something.
Bahasa Melayu: Gunakan pola ayat "Subjek + need (memerlukan) + Objek" untuk menyatakan keperluan atau keinginan terhadap sesuatu.
I need a pen.
Saya memerlukan sebatang pen.
EN: In many English-speaking countries, stamps are often sold in 'books' of 10 or 20, but you can also buy them individually at the post office counter.
EN: Use 'Here are' followed by a plural noun to hand something to someone or point something out.
Bahasa Melayu: Gunakan "Here are" diikuti dengan kata nama jamak untuk menyerahkan beberapa barang kepada seseorang atau menunjukkannya kepada mereka.
Here are your keys.
Ini kunci-kunci anda.
EN: In English-speaking countries, it is polite to say 'Here you go' or 'Here are your [items]' when handing something to a customer.
EN: Use 'The total is [amount]' to tell someone the final price of items or services.
Bahasa Melayu: Gunakan "The total is [jumlah]" untuk memberitahu seseorang tentang harga keseluruhan barangan atau perkhidmatan.
The total is ten dollars.
Jumlah keseluruhannya ialah sepuluh dolar.
EN: In the US and many other English-speaking countries, the price you see on a tag might not include sales tax. However, the 'total' given by the clerk will always be the final amount you need to pay.
EN: This is a fixed phrase used when handing something to someone. It does not follow the standard 'Subject + Verb + Object' order.
Bahasa Melayu: Ini adalah frasa tetap yang digunakan apabila menyerahkan sesuatu kepada seseorang. Ia tidak mengikut struktur ayat standard "Subjek + Kata Kerja + Objek".
Here is your change. Here you go.
Ini baki anda. Nah, ambil ini.
EN: In English-speaking cultures, it is considered polite to say 'Here you go' or 'There you go' when handing over money, documents, or items in a shop or post office.
EN: Use 'Here is...' to give or show something to someone nearby.
Bahasa Melayu: Apabila anda ingin menyerahkan sesuatu kepada seseorang atau menunjuk ke arah barangan yang berdekatan, anda boleh memulakan ayat dengan "Here is...".
Here is your coffee.
Ini kopi anda.
EN: In English-speaking countries, providing a tracking number is a standard part of post office service to ensure the customer can check their package's location online.
EN: Use 'so much' after 'Thank you' to show you are very happy or extra thankful.
Bahasa Melayu: Menambah "so much" selepas "Thank you" digunakan untuk menunjukkan rasa terima kasih yang mendalam, yang bermaksud "terima kasih banyak-banyak".
Thank you so much for the gift!
Terima kasih banyak-banyak atas hadiah anda!
EN: In English-speaking cultures, it is common to use enthusiastic responses like 'Great!' or 'Awesome!' when a service is completed or a problem is solved.
EN: Use 'You are welcome' as a standard polite response when someone says 'Thank you'.
Bahasa Melayu: Gunakan "You are welcome" sebagai jawapan sopan yang biasa apabila seseorang mengucapkan "Thank you" (sama-sama).
You are welcome. Come back soon!
Sama-sama. Selamat datang lagi!
EN: In English-speaking cultures, especially in customer service, it is very common to end an interaction with 'Have a nice day'. It is a polite way to signal the end of the conversation.
Kosa kata utama dengan sebutan IPA, definisi, contoh ayat, dan kuiz interaktif.
Dalam konteks: Bungkusan
Dalam konteks: Di dalam
Dalam konteks: Hadiah
Dalam konteks: Menimbang berat
Dalam konteks: Penghantaran
Dalam konteks: Jejak (kemajuan bungkusan)
Dalam konteks: Kos; Kosnya
Dalam konteks: Setem
Dalam konteks: Jumlah keseluruhan
Dalam konteks: Nombor
Frasa dengan label jenis, definisi dwibahasa, nota penggunaan, dan contoh ayat.
A phrase used when handing something to someone.
Ini dia; Ambillah
A unique number assigned to a package to monitor its delivery status.
Nombor penjejakan
A polite way to say goodbye to someone.
Semoga hari anda menyenangkan
A postal service that allows the sender and receiver to monitor the location and status of a package.
Perkhidmatan pengesanan bungkusan / Berdaftar