EN: When introducing yourself on the phone or in a professional setting, use 'This is [Name]' instead of 'I am [Name]'.
Bahasa Indonesia: Saat memperkenalkan diri di telepon atau dalam situasi formal, gunakan "This is [nama]" dan bukan "I am [nama]".
Hello, this is Mary from the marketing department.
Halo, ini Mary dari departemen pemasaran.
EN: In English-speaking business culture, it is polite and efficient to state your name and your department or company immediately when starting a call.
EN: When introducing yourself on the phone or in a professional context, use 'This is [Name]' instead of 'I am [Name]'.
Bahasa Indonesia: Saat memperkenalkan diri di telepon atau dalam konteks profesional, gunakan "This is [nama]" dan bukan "I am [nama]".
Hi, this is Mary from the marketing department.
Hai, ini Mary dari departemen pemasaran.
EN: In English-speaking business culture, it is polite to briefly ask 'How are you?' even if you are calling for a specific purpose. It builds rapport before getting to the main point.
EN: Use 'I am doing well' to answer the question 'How are you?'. It is a polite way to say you are happy or healthy.
Bahasa Indonesia: Gunakan "I am doing well" untuk menjawab pertanyaan "How are you?". Ini adalah cara yang sopan untuk menyampaikan bahwa Anda kabar baik atau sehat.
She is doing well in her new job.
Dia bekerja dengan sangat baik di pekerjaan barunya.
EN: In English-speaking cultures, 'How are you?' is often a greeting rather than a deep question. 'I am doing well' is a standard, positive response that keeps the conversation professional and friendly.
EN: Use 'called about' followed by a noun to explain the reason for your phone call.
Bahasa Indonesia: Gunakan "called about" yang diikuti kata benda untuk menjelaskan alasan atau tujuan Anda menelepon.
I called about the job opening.
Saya menelepon untuk menanyakan tentang lowongan kerja.
EN: In English-speaking business culture, it is common to briefly acknowledge a 'How are you?' before moving directly to the purpose of the call to respect the other person's time.
EN: Use 'What do you + verb' to ask for information or details about someone's needs or actions.
Bahasa Indonesia: Gunakan "What do you + kata kerja" untuk menanyakan informasi atau rincian tentang kebutuhan atau tindakan seseorang.
What do you want to eat?
Kamu ingin makan apa?
EN: In a professional context, 'Sure' is a common, friendly way to agree to a request before asking for more details.
EN: Use 'want to + verb' to express a desire or intention to do something.
Bahasa Indonesia: Gunakan "want to + kata kerja" untuk mengungkapkan keinginan atau niat untuk melakukan sesuatu.
I want to drink some water.
Saya ingin minum air.
EN: In business contexts, 'talk to' is common, but 'speak with' is often considered slightly more professional and collaborative.
EN: The modal verb 'can' is used to show ability or possibility. It is followed by the base form of the verb without 'to'.
Bahasa Indonesia: Kata kerja modal "can" digunakan untuk menunjukkan kemampuan atau kemungkinan. Kata ini diikuti oleh kata kerja dasar tanpa "to".
I can help you with your homework.
Saya bisa membantu mengerjakan PR-mu.
EN: In a professional setting, 'transfer' is the standard term for connecting a phone call to another person. Using 'can' makes the offer sound helpful and polite.
EN: Use 'would be' to talk about a situation that hasn't happened yet but you are imagining. It is a polite way to react to a suggestion.
Bahasa Indonesia: Gunakan "would be" untuk mengondisikan situasi yang belum terjadi tetapi sedang dibayangkan. Ini adalah cara yang sopan untuk merespons saran dari orang lain.
That would be nice.
Itu akan sangat bagus.
EN: In English-speaking business culture, it is common and polite to use the person's first name after saying 'Thank you' to build a friendly relationship.
EN: Use 'Please' followed by a verb to make a polite request or command.
Bahasa Indonesia: Gunakan "Please" yang diikuti kata kerja dasar untuk mengajukan permintaan atau perintah secara sopan.
Please sit down.
Silakan duduk.
EN: In business phone calls, 'hold' is the standard term for waiting on the line. Adding 'for a moment' makes the request sound less demanding and more professional.
EN: Use 'will' followed by a basic verb to talk about things you decide to do at the moment of speaking.
Bahasa Indonesia: Gunakan "will" yang diikuti kata kerja dasar untuk mengungkapkan keputusan atau janji yang dibuat pada saat berbicara.
I will call you later.
Saya akan meneleponmu nanti.
EN: In business contexts, 'Sure' is a friendly and professional way to agree to a request, often used instead of the more formal 'Yes'.
EN: Use 'at one's desk' to describe someone being in their workspace and ready to work.
Bahasa Indonesia: Gunakan "at one's desk" untuk menggambarkan seseorang yang berada di area kerjanya dan siap untuk bekerja.
Is Mr. Lee at his desk right now?
Apakah Pak Lee ada di mejanya sekarang?
EN: In professional settings, saying someone is 'not at their desk' is a polite way to say they are unavailable without giving too much personal detail about where they are (e.g., in the bathroom or on break).
EN: Use 'should' to ask for advice or suggestions when you are not sure what to do.
Bahasa Indonesia: Gunakan "should" untuk meminta saran atau rekomendasi ketika Anda tidak yakin apa yang harus dilakukan.
What should I wear to the party?
Apa yang sebaiknya saya pakai ke pesta?
EN: 'That is too bad' is a common way to show empathy in English. It doesn't always mean something is 'evil' or 'terrible'; it often just means 'I'm sorry to hear that' or 'That's a pity.'
EN: Use 'can' + 'verb' to show that something is possible or allowed.
Bahasa Indonesia: Gunakan "can" + "kata kerja" untuk menunjukkan bahwa sesuatu itu memungkinkan atau diizinkan.
You can call me later.
Kamu bisa menelepon saya nanti.
EN: In Western business culture, leaving a voicemail is a standard way to communicate when someone is unavailable, though it is becoming less common than email or instant messaging.
EN: Use 'How do I + verb' to ask for instructions or the method to do something.
Bahasa Indonesia: Gunakan "How do I + kata kerja" untuk menanyakan petunjuk penggunaan atau cara melakukan sesuatu.
How do I open this box?
Bagaimana cara saya membuka kotak ini?
EN: In Western business culture, leaving a clear voicemail with your name, number, and purpose is a standard professional skill when someone is unavailable.
EN: Use 'will' to talk about a decision you just made or an action you are about to do immediately.
Bahasa Indonesia: Gunakan "will" untuk menyampaikan keputusan yang baru saja Anda buat atau tindakan yang akan segera Anda lakukan.
I will open the door for you.
Saya akan bukakan pintunya untukmu.
EN: In Western business culture, leaving a detailed voicemail is common when someone is unavailable. It is expected that you state your name, number, and the reason for your call clearly.
EN: Use 'will' to talk about a decision you just made or a future action you plan to do.
Bahasa Indonesia: Gunakan "will" untuk menyampaikan keputusan yang baru saja Anda buat atau tindakan di masa depan yang berencana Anda lakukan.
I will call you later.
Saya akan meneleponmu nanti.
EN: In professional settings, 'leave a name and number' is a standard way to ensure the person can return your call. It shows you are proactive.
EN: Use 'Ask for' followed by a noun to request something from someone.
Bahasa Indonesia: Gunakan "Ask for" yang diikuti kata benda untuk meminta sesuatu kepada seseorang.
I will ask for a menu.
Saya akan meminta menu.
EN: In business contexts, 'asking for a callback' is a polite way to ensure the other person contacts you when they are free, rather than you having to call them repeatedly.
EN: Use 'ask + person + to + action' to tell someone what you want them to do.
Bahasa Indonesia: Gunakan pola "ask + orang + to + kata kerja" untuk meminta seseorang melakukan sesuatu.
I will ask him to help me.
Saya akan meminta dia untuk membantu saya.
EN: In business contexts, 'call back' is a standard professional way to request a return phone call. Specifying a time like 'tomorrow' helps manage expectations.
EN: Use 'better than' to compare two things when one is of higher quality or more suitable than the other.
Bahasa Indonesia: Gunakan "better than" untuk membandingkan dua hal ketika salah satunya memiliki kualitas lebih baik atau lebih sesuai.
Coffee is better than tea.
Kopi lebih enak daripada teh.
EN: In business contexts, suggesting a specific time when someone is 'free' is a polite way to help the caller plan their next step.
EN: Use 'Thanks for + noun' to express gratitude for a specific action or thing someone provided.
Bahasa Indonesia: Gunakan "Thanks for + kata benda" untuk menyampaikan rasa terima kasih atas tindakan atau hal tertentu yang dilakukan seseorang.
Thanks for the coffee.
Terima kasih atas kopinya.
EN: In English-speaking business culture, it is common and polite to use the person's first name (like 'Tom') even when ending a conversation. It builds a friendly rapport.
EN: The phrase 'No problem' is a common way to respond to 'Thank you'. It shows that the help provided was easy to give and you were happy to do it.
Bahasa Indonesia: Ungkapan "No problem" adalah cara umum untuk merespons "Thank you". Ungkapan ini menunjukkan bahwa bantuan yang diberikan terasa ringan dan Anda senang bisa membantu.
No problem, I can help you with your homework.
Tidak masalah, saya bisa membantumu mengerjakan PR.
EN: In Western business culture, ending a call with a friendly wish like 'Good luck' is common when the other person is about to start a task or project.
Kosakata utama dengan pengucapan IPA, definisi, contoh kalimat, dan kuis interaktif.
Dalam konteks: Sebuah pekerjaan atau tugas yang direncanakan.
Dalam konteks: Desain, mengacu pada proses memikirkan dan merancang suatu produk atau rencana.
Dalam konteks: Meneruskan (telepon)
Dalam konteks: Sesaat, waktu yang sangat singkat.
Dalam konteks: Pesan suara
Dalam konteks: Panggilan balik
Dalam konteks: Besok.
Dalam konteks: Sempurna, bagus sekali.
Frasa dengan label jenis, definisi dwibahasa, catatan penggunaan, dan contoh kalimat.
to wait for a short period of time, especially on the telephone
Tunggu sebentar
to be present in one's working area
Di meja kerja
to return a telephone call
Menelepon kembali
to give information to someone so they can read or hear it later
Meninggalkan pesan
To connect a telephone caller to another extension or person.
Mentransfer (telepon)
To wait on a telephone line without hanging up.
Menahan (telepon)
A digital storage space where voice messages are recorded and kept.
Kotak pesan suara
A return telephone call made to someone who has previously called.
Telepon balik