EN: When introducing yourself on the phone, use 'This is [Name]' instead of 'I am [Name]'.
Bahasa Indonesia: Saat memperkenalkan diri lewat telepon, gunakan "This is [Nama]", bukan "I am [Nama]".
Hello, this is Mary.
Halo, ini Mary.
EN: In English-speaking cultures, it is standard to identify yourself immediately when making a phone call, especially in a professional or semi-formal context.
EN: When introducing yourself on the phone, use 'This is [Name]' instead of 'I am [Name]'.
Bahasa Indonesia: Saat memperkenalkan diri lewat telepon, gunakan "This is [Nama]", bukan "I am [Nama]".
Hi, this is Mary.
Hai, ini Mary.
EN: In English-speaking cultures, it is standard telephone etiquette to identify yourself immediately after the initial greeting.
EN: Use 'How are you?' as a standard greeting to ask about someone's well-being. The verb 'are' matches the subject 'you'.
Bahasa Indonesia: Gunakan "How are you?" sebagai sapaan standar untuk menanyakan kabar seseorang. Kata kerja "are" harus dipasangkan dengan subjek "you".
How are they?
Bagaimana kabar mereka?
EN: In English-speaking cultures, 'How are you?' is often a polite greeting rather than a deep inquiry into someone's health. A short, positive answer is expected.
EN: Use 'I am' followed by an adjective to describe your current state or feelings.
Bahasa Indonesia: Gunakan "I am" yang diikuti kata sifat untuk menggambarkan keadaan atau perasaanmu saat ini.
I am happy.
Saya sangat senang.
EN: In English-speaking cultures, responding to 'How are you?' with 'I am good' or 'Fine' is a standard polite social script, even if you are not feeling perfect.
EN: Use the pattern 'Subject + need + Object' to express a requirement or necessity.
Bahasa Indonesia: Gunakan pola «Subject + need + Object» untuk mengungkapkan kebutuhan atau keharusan.
I need some water.
Saya membutuhkan air.
EN: In English-speaking cultures, being direct about needing help is common and polite, especially when followed by 'please' or a specific request.
EN: Use 'What do you + verb' to ask about someone's needs, desires, or actions in the present simple tense.
Bahasa Indonesia: Gunakan "What do you + kata kerja" untuk menanyakan kebutuhan, keinginan, atau tindakan seseorang saat ini.
What do you want?
Apa yang kamu inginkan?
EN: In English-speaking business culture, 'Sure!' is a common, friendly way to agree to help someone, making the speaker sound approachable.
EN: Use 'want to' followed by a basic verb to express a desire or intention to do something.
Bahasa Indonesia: Gunakan "want to" yang diikuti kata kerja dasar untuk mengungkapkan keinginan atau niat melakukan sesuatu.
I want to eat an apple.
Saya ingin makan apel.
EN: In English, 'Mr.' is used with the person's last name (Lee) to show respect, especially in a professional or formal setting.
EN: To make a sentence negative with the verb 'to be' (am, is, are), simply add 'not' after the verb.
Bahasa Indonesia: Untuk membuat kalimat negatif dengan kata kerja "to be" (am, is, are), cukup tambahkan "not" setelah kata kerja tersebut.
She is not a teacher.
Dia bukan seorang guru.
EN: In a professional context, if someone is 'not here,' it is polite to offer to take a message or transfer the call to voicemail, as seen in the dialogue.
EN: Use 'too' before an adjective (like 'bad') to mean 'more than enough' or to add emphasis to a negative feeling.
Bahasa Indonesia: Gunakan "too" sebelum kata sifat (seperti "bad") untuk berarti "terlalu" atau untuk memperkuat kesan negatif.
The coffee is too hot.
Kopi ini terlalu panas.
EN: In English, 'That is too bad' is a common way to show empathy when someone gives you disappointing news. It doesn't always mean something is 'evil' or 'terrible'; it often just means 'I'm sorry to hear that.'
EN: Use 'Can I...?' to ask for permission or to offer help in a polite but friendly way.
Bahasa Indonesia: Gunakan "Can I...?" untuk meminta izin atau menawarkan bantuan secara sopan dan ramah.
Can I help you?
Bolehkah saya membantumu?
EN: In business calls, it is polite to ask before putting someone on hold. 'On hold' refers to the state where the caller waits while the line remains active.
EN: Use 'can' before a verb to show that you are able to do something or agree to do something.
Bahasa Indonesia: Gunakan "can" sebelum kata kerja untuk menunjukkan bahwa kamu mampu melakukan sesuatu atau bersedia melakukan sesuatu.
I can wait for you.
Saya bisa menunggumu.
EN: In business phone calls, 'hold' is the standard term for staying on the line while the other person checks information or transfers the call. It is more polite than saying 'I will wait'.
EN: Use 'Let me + verb' to offer help or tell someone what you are about to do.
Bahasa Indonesia: Gunakan "Let me + kata kerja" untuk menawarkan bantuan atau memberi tahu seseorang tentang apa yang akan kamu lakukan.
Let me help you.
Biar saya bantu kamu.
EN: In a business context, 'Let me check' is a standard, polite way to ask for a moment to find information.
EN: Use 'will' followed by a base verb to talk about things you decide to do at the moment of speaking.
Bahasa Indonesia: Gunakan "will" yang diikuti kata kerja dasar untuk mengungkapkan keputusan atau janji yang dibuat secara spontan saat berbicara.
I will help you.
Saya akan membantumu.
EN: In business contexts, saying 'I will wait' or 'I can hold' is a standard way to show patience while a receptionist checks for someone.
EN: Use 'Thank you for' followed by a verb ending in '-ing' to express gratitude for a specific action.
Bahasa Indonesia: Gunakan "Thank you for" yang diikuti kata kerja berakhiran "-ing" untuk menyampaikan rasa terima kasih atas tindakan tertentu.
Thank you for helping me.
Terima kasih sudah membantuku.
EN: In Western business culture, acknowledging someone's time is considered very polite. Using 'Thank you for waiting' is more positive than saying 'Sorry for the wait'.
EN: This is a common fixed expression used to respond to 'Thank you' or to show agreement. It functions as a complete sentence in casual conversation.
Bahasa Indonesia: Ini adalah ungkapan baku yang umum digunakan untuk membalas ucapan "terima kasih" atau menyatakan persetujuan. Dalam percakapan sehari-hari, ungkapan ini bisa berdiri sendiri sebagai satu kalimat utuh.
No problem, I can help you.
Tidak masalah, saya bisa membantumu.
EN: In American English, 'No problem' is very common as a response to 'Thank you,' similar to 'You're welcome.' It implies that the favor was not a burden.
EN: Use 'in a meeting' to describe someone's current activity or status when they are busy with work discussions.
Bahasa Indonesia: Gunakan "in a meeting" untuk menjelaskan status seseorang saat ini yang sedang menghadiri rapat kerja, sehingga tidak bisa menerima telepon atau bertemu langsung.
She is in a meeting right now.
Dia sedang rapat sekarang.
EN: In professional settings, saying someone is 'in a meeting' is a standard way to explain their unavailability without giving too much detail.
EN: Use 'Can you + verb' to ask someone to do something for you politely.
Bahasa Indonesia: Gunakan "Can you + kata kerja" untuk meminta seseorang melakukan sesuatu untukmu secara sopan.
Can you help me?
Bisa tolong bantu saya?
EN: In business settings, 'transfer' is the standard term for moving a phone call to another person or department.
EN: Use 'cannot' (or 'can't') before a verb to say that someone is unable to do something or something is not possible.
Bahasa Indonesia: Gunakan "cannot" (atau singkatannya "can't") sebelum kata kerja untuk menyatakan bahwa seseorang tidak dapat melakukan sesuatu, atau sesuatu tidak mungkin terjadi.
I cannot see the screen.
Saya tidak bisa melihat layarnya.
EN: In professional phone etiquette, if you cannot transfer a call, it is polite to offer an alternative like leaving a message or calling back later.
EN: Use 'Can I' at the beginning of a sentence to ask for permission or to make a polite request.
Bahasa Indonesia: Gunakan "Can I" di awal kalimat untuk meminta izin atau mengajukan pertanyaan secara sopan.
Can I help you?
Bolehkah saya membantumu?
EN: In Western business culture, leaving a voicemail is a standard way to communicate when someone is unavailable. It is expected to be brief and include your name and reason for calling.
EN: Use 'can' to give permission or say that something is possible.
Bahasa Indonesia: Gunakan "can" untuk memberikan izin atau menyatakan bahwa sesuatu memungkinkan untuk dilakukan.
You can use my pen.
Kamu boleh menggunakan pulpenku.
EN: In Western business culture, leaving a voicemail is a standard way to communicate when someone is unavailable. It is expected to be brief and include your name and number.
EN: Use 'will' to talk about a decision you just made or a future action.
Bahasa Indonesia: Gunakan "will" untuk menyatakan keputusan yang baru saja kamu buat atau tindakan di masa mendatang.
I will call you later.
Saya akan meneleponmu nanti.
EN: In business phone calls, 'I will do that' is a polite way to confirm you accept the other person's suggestion, such as leaving a message.
EN: To ask a question with a regular verb like 'want', we put 'Do' at the beginning of the sentence.
Bahasa Indonesia: Untuk mengajukan pertanyaan dengan kata kerja biasa seperti "want", kita meletakkan kata bantu "Do" di awal kalimat.
Do you want a coffee?
Apakah kamu mau secangkir kopi?
EN: In business contexts, offering a 'callback' is a polite way to handle a situation where the intended person is unavailable, showing that you value the caller's time.
EN: Use 'want' followed by a noun to express a desire for something.
Bahasa Indonesia: Gunakan "want" yang diikuti kata benda untuk mengungkapkan keinginan akan sesuatu.
I want a cup of coffee.
Saya mau secangkir kopi.
EN: In business contexts, 'Yes, please' is the standard polite way to accept an offer. Saying just 'Yes' can sometimes sound too blunt.
EN: Use 'What is...' to ask for specific information like names, numbers, or facts.
Bahasa Indonesia: Gunakan "What is..." untuk menanyakan informasi spesifik seperti nama, nomor, atau fakta.
What is your name?
Siapa namamu?
EN: In English-speaking countries, phone numbers are often given in groups of digits (e.g., 555, then 1234) to make them easier to remember.
EN: Use 'It is' to introduce information like phone numbers, time, or weather.
Bahasa Indonesia: Gunakan "It is" untuk menyampaikan informasi seperti nomor telepon, waktu, atau cuaca.
It is 5 o'clock.
Sekarang jam lima tepat.
EN: In English, the number '0' in phone numbers is often pronounced as the letter 'O'. Also, '555' is a prefix commonly used in fictional phone numbers in movies and TV shows to avoid using real people's numbers.
EN: Use 'will' followed by a base verb to talk about future actions or promises.
Bahasa Indonesia: Gunakan "will" yang diikuti kata kerja dasar untuk membicarakan tindakan di masa depan atau janji.
I will help you.
Saya akan membantumu.
EN: In business contexts, 'call you back' is a standard polite way to promise a return phone call when someone is currently unavailable.
EN: Use 'Thank you' followed by a person's name to show polite appreciation directly to them.
Bahasa Indonesia: Gunakan "Thank you" yang diikuti nama orang untuk menyampaikan rasa terima kasih secara langsung dengan lebih ramah dan sopan.
Thank you, Sarah.
Terima kasih, Sarah.
EN: In English-speaking cultures, it is common and polite to use the other person's first name even in professional settings once a conversation has started.
EN: Use 'Goodbye' followed by a person's name to end a conversation politely.
Bahasa Indonesia: Gunakan "Goodbye" yang diikuti nama orang untuk mengakhiri percakapan secara sopan.
Goodbye, Sarah!
Selamat tinggal, Sarah!
EN: In English, it is very common and friendly to include the person's name when saying hello or goodbye.
Kosakata utama dengan pengucapan IPA, definisi, contoh kalimat, dan kuis interaktif.
Dalam konteks: Rapat
Dalam konteks: Meneruskan (telepon)
Dalam konteks: Pesan suara
Dalam konteks: Panggilan balik
Dalam konteks: Kantor
Dalam konteks: Menunggu
Dalam konteks: Masalah
Dalam konteks: Memeriksa
Frasa dengan label jenis, definisi dwibahasa, catatan penggunaan, dan contoh kalimat.
To make someone wait on the telephone line.
Meminta seseorang menunggu (tanpa menutup telepon)
To return a telephone call.
Menelepon kembali
To record a spoken message for someone who did not answer their phone.
Meninggalkan pesan suara
Used as a friendly response to thanks.
Tidak masalah, sama-sama
To keep a telephone caller connected to the line while they wait for someone to speak with them.
Menahan telepon (meminta penelepon menunggu)
To redirect a telephone call from one person or extension to another.
Mentransfer telepon
A return telephone call made to someone who has previously called.
Telepon balik
An electronic system which can store messages from telephone callers.
Pesan suara