EN: Use 'Welcome to' followed by a place name to greet someone arriving at a location.
Bahasa Indonesia: Gunakan "Welcome to" yang diikuti dengan nama tempat untuk menyapa seseorang yang baru tiba di lokasi tersebut.
Welcome to our home!
Selamat datang di rumah kami!
EN: In English-speaking cultures, 'Good evening' is a formal greeting used from around 6 PM onwards. Using the full name of the establishment (The Grand Hotel) adds a touch of professionalism and formality.
EN: Use 'have a reservation' to tell a hotel or restaurant that you booked a spot in advance.
Bahasa Indonesia: Gunakan "have a reservation" untuk memberi tahu pihak hotel atau restoran bahwa Anda sudah memesan tempat terlebih dahulu.
I have a reservation for two people.
Saya punya pemesanan untuk dua orang.
EN: In English-speaking cultures, it is common to start a service interaction with a friendly greeting like 'Hi' or 'Hello' before stating your business.
EN: Use 'May I have...' as a polite way to ask for information or permission.
Bahasa Indonesia: Gunakan "May I have..." sebagai cara yang sangat sopan untuk meminta informasi atau izin.
May I have your phone number?
Boleh saya minta nomor telepon Anda?
EN: In Western hospitality, using 'May I' instead of 'Can I' is considered more formal and respectful when addressing guests.
EN: Use 'My name is [Name]' to introduce yourself clearly in formal or semi-formal situations.
Bahasa Indonesia: Dalam situasi formal atau semi-formal, gunakan "My name is [Nama]" untuk memperkenalkan diri Anda secara jelas.
My name is John Smith.
Nama saya John Smith.
EN: In English-speaking cultures, it is standard to provide your full name (First Name + Last Name) when checking into a hotel or for official appointments.
EN: Use 'Let me + verb' to politely offer help or tell someone what you are about to do.
Bahasa Indonesia: Gunakan "Let me + kata kerja" untuk menawarkan bantuan secara sopan atau memberi tahu seseorang tentang apa yang akan Anda lakukan.
Let me open the door for you.
Biar saya bukakan pintunya untuk Anda.
EN: In English-speaking service environments, using a customer's last name with a title (Ms., Mr.) is a sign of professional respect. 'Ms.' is the standard neutral title for women regardless of marital status.
EN: Use 'found' (the past tense of 'find') to talk about something you have already located or discovered.
Bahasa Indonesia: Gunakan 'found' (bentuk lampau dari 'find') untuk membicarakan sesuatu yang sudah Anda temukan.
I found your keys on the table.
Saya menemukan kunci Anda di atas meja.
EN: In the hotel industry, confirming the length of stay (e.g., 'for two nights') is a standard procedure to ensure the booking details match the guest's expectation.
EN: Use 'will' followed by a base verb to talk about future plans or intentions.
Bahasa Indonesia: Gunakan "will" yang diikuti dengan kata kerja dasar untuk membicarakan rencana atau niat di masa depan.
I will call you tomorrow.
Saya akan menelepon Anda besok.
EN: In hotels, 'check out' is a standard phrasal verb used when you finish your stay and pay the bill. Using 'That is correct' is more formal and polite than just saying 'Yes'.
EN: Use the preposition 'on' to describe which floor a room or person is located.
Bahasa Indonesia: Gunakan kata depan 'on' untuk menjelaskan lantai tempat suatu kamar atau seseorang berada.
My office is on the second floor.
Kantor saya ada di lantai dua.
EN: In many English-speaking countries, the 'first floor' is the ground level. However, in some systems, the 'ground floor' is separate and the 'first floor' is one level above. Always check the elevator buttons.
EN: Use 'Here is' followed by a singular noun to hand something to someone or point something out nearby.
Bahasa Indonesia: Gunakan "Here is" yang diikuti dengan kata benda tunggal untuk menyerahkan sesuatu kepada seseorang atau menunjuk barang di dekat Anda.
Here is your coffee.
Ini kopi Anda.
EN: In hotels, staff often remind guests to keep their keys safe because losing them might compromise security or result in a replacement fee.
EN: Use 'Is + subject + included in...?' to ask if a service or item is part of a total price or package.
Bahasa Indonesia: Gunakan "Is + subjek + included in...?" untuk menanyakan apakah suatu layanan atau barang sudah termasuk dalam harga total atau paket.
Is tax included in the bill?
Apakah pajak sudah termasuk dalam tagihan?
EN: In many hotels, 'breakfast included' is a common selling point. It's always good to clarify if it's a buffet or a set menu, and if there are extra charges for certain items.
EN: Use 'from [time] to [time]' to describe the start and end of a period.
Bahasa Indonesia: Gunakan "from [waktu] to [waktu]" untuk menjelaskan awal dan akhir dari suatu periode.
The shop is open from Monday to Friday.
Toko ini buka dari hari Senin hingga Jumat.
EN: In many hotels, 'o'clock' is often omitted in casual speech (e.g., 'from seven to ten'). Using 'o'clock' makes the instruction very clear and formal.
EN: Use 'than' to compare two things. Add '-er' to short adjectives like 'early' to show something has more of a quality.
Bahasa Indonesia: Gunakan 'than' untuk Membandingkan Dua Hal. Tambahkan '-er' pada kata sifat pendek seperti 'early' untuk menunjukkan bahwa sesuatu memiliki tingkat kualitas yang lebih tinggi.
This room is bigger than my house.
Kamar ini lebih besar daripada rumah saya.
EN: In English-speaking service industries, expressing positive surprise (like 'Great!') is a common way to show politeness and satisfaction to the staff.
EN: Use 'Can I get...?' to politely ask for a service or an item in a hotel or restaurant.
Bahasa Indonesia: Gunakan "Can I get...?" untuk meminta layanan atau barang secara sopan di hotel atau restoran.
Can I get some extra towels?
Bisa saya minta beberapa handuk tambahan?
EN: A 'wake-up call' is a standard service in most hotels where the front desk or an automated system calls your room phone to wake you up at a specific time.
EN: Use 'will' to make a promise or offer to do something immediately for someone.
Bahasa Indonesia: Gunakan 'will' untuk membuat janji atau menawarkan bantuan secara langsung kepada seseorang.
I will call you later.
Saya akan menghubungi kamu sebentar lagi.
EN: In the hospitality industry, 'Of course' is often used instead of 'Yes' to sound more professional and eager to help.
EN: To compare two things, add '-er' to short adjectives and use 'than' before the second item.
Bahasa Indonesia: Untuk membandingkan dua hal, tambahkan "-er" pada kata sifat pendek dan gunakan "than" sebelum hal kedua.
This apple is bigger than that one.
Apel ini lebih besar daripada yang itu.
EN: In hotels, 'standard room' refers to the basic room type, while 'deluxe' or 'suite' are higher categories. Asking for comparisons is common when checking room features.
EN: To compare two things, we add '-er' to short adjectives like 'large'. This is called a comparative adjective.
Bahasa Indonesia: Untuk membandingkan dua hal, kita menambahkan '-er' pada kata sifat pendek seperti 'large'. Ini disebut kata sifat komparatif.
This apple is bigger than that one.
Apel ini lebih besar daripada yang itu.
EN: In hotels, 'deluxe' rooms are usually a step above 'standard' rooms, offering more space or better amenities.
EN: Use 'sound' + adjective to describe your impression of something you just heard.
Bahasa Indonesia: Gunakan "sound" + kata sifat untuk menggambarkan kesan atau perasaan Anda tentang sesuatu yang baru saja Anda dengar.
That sounds great!
Dengarnya menyenangkan sekali!
EN: In English-speaking cultures, it is common to use enthusiastic adjectives like 'wonderful' or 'great' to show politeness and appreciation for good news or upgrades.
EN: Use 'Do you + verb' to ask a question about someone's current needs or habits in the present tense.
Bahasa Indonesia: Gunakan "Do you + kata kerja" untuk menanyakan kebutuhan atau kebiasaan seseorang saat ini.
Do you want some water?
Apakah Anda butuh air?
EN: In the hospitality industry, staff often offer help proactively. 'Do you need help?' is a standard way to offer assistance with luggage or directions.
EN: Use 'I am fine' to politely decline an offer of help.
Bahasa Indonesia: Gunakan "I am fine" untuk menolak penawaran bantuan secara halus.
No, thank you. I am fine.
Tidak, terima kasih. Saya tidak apa-apa (tidak perlu bantuan).
EN: In Western culture, it is common to decline help with a polite explanation to show independence and gratitude for the offer.
EN: Use 'at' before a specific time (like eleven o'clock) and 'on' before a specific day of the week (like Friday).
Bahasa Indonesia: Gunakan 'at' sebelum waktu yang spesifik (seperti jam sebelas) dan 'on' sebelum hari yang spesifik (seperti hari Jumat).
The meeting is at nine on Monday.
Rapat diadakan pada hari Senin pukul sembilan.
EN: In many hotels, checkout time is typically between 10:00 AM and 12:00 PM. Mentioning the specific day and time helps avoid confusion and potential late fees.
EN: 'Got it' is a common informal way to say 'I understand' or 'I have received the information.'
Bahasa Indonesia: "Got it" adalah cara informal yang umum untuk mengatakan "Saya mengerti" atau "Saya sudah menerima informasinya".
The meeting is at 2 PM. - Got it!
Rapatnya jam dua siang. - Mengerti!
EN: In English-speaking cultures, it is very common and polite to use the person's first name after saying thank you, especially in service industries like hotels.
EN: Use 'Enjoy' followed by a noun to wish someone a pleasant experience with something they are about to do.
Bahasa Indonesia: Gunakan "Enjoy" yang diikuti dengan kata benda untuk mendoakan seseorang agar menikmati kegiatan yang akan mereka lakukan.
Enjoy your meal!
Selamat menikmati makanan Anda!
EN: In English-speaking service industries, it is common and professional to address customers by their last name (e.g., Ms. Miller) to show respect.
Kosakata utama dengan pengucapan IPA, definisi, contoh kalimat, dan kuis interaktif.
Dalam konteks: reservasi; pemesanan
Dalam konteks: Proses check-out
Dalam konteks: Termasuk
Dalam konteks: Memperkirakan; membayangkan
Dalam konteks: Layanan bangun pagi (di hotel)
Dalam konteks: Standar; biasa
Dalam konteks: Mewah; kelas atas
Dalam konteks: lift
Frasa dengan label jenis, definisi dwibahasa, catatan penggunaan, dan contoh kalimat.
To register at a hotel or airport.
Melakukan pendaftaran masuk (check-in)
To arrange or organize something.
Mengatur; menyetel
To look after something so that it is not lost or damaged.
Menjaga dengan aman
Located on the left-hand side of someone.
Di sebelah kiri Anda
The formal process of settling your bill and returning your room key before leaving a hotel.
Proses check-out
A service provided by hotels where they call your room at a specific time to wake you up.
Layanan bangun pagi (wake-up call)
The basic, entry-level room type offered by a hotel, usually with standard amenities.
Kamar standar