Hotel Check-in酒店入住
完整音频预览
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#1
Good evening and welcome to The Grand Oak Hotel. How may I help you today?
晚上好，欢迎来到大橡树酒店。今天有什么我可以帮您的吗？
#2
Hi there! I have a reservation under the name Sarah Mitchell for two nights.
嗨！我有一份以 Sarah Mitchell 为名的两晚预订。
#3
Let me pull up your reservation right away. Could I see your ID, please?
让我立刻调出您的预订资料。请问我可以看一下您的身份证件吗？
#4
Of course, here you go. I booked through your website about three weeks ago.
当然，给你。我大约三周前通过你们的网站预订的。
#5
Thank you, Sarah. I can see your booking here — a deluxe room with a city view.
谢谢你，Sarah。我可以在这里看到您的预订——一间景观房，可欣赏城市美景。
#6
That's correct. I specifically requested a room on a higher floor if possible.
没错。如果可以的话，我特别要求了一间高楼层的房间。
#7
Absolutely. I have assigned you room 1407 on the fourteenth floor with a wonderful view.
没问题。我已经为您安排了 14 楼的 1407 号房，景观非常棒。
#8
That sounds perfect! What time is checkout, by the way?
那听起来太棒了！顺便问一下，退房时间是什么时候？
#9
Checkout is at eleven in the morning, but a late checkout can be arranged upon request.
退房时间是早上十一点，但若有需求可以安排延迟退房。
#10
Good to know. I might need that on my last day since my flight is in the evening.
很高兴知道这点。我最后一天可能会需要那个（延迟退房），因为我的班机是在晚上。
#11
No problem at all. Here is your room key. Would you also like a wake-up call?
完全没问题。这是您的房卡。您还需要叫醒服务吗？
#12
Yes, please! Could you set one for seven in the morning? I have an early meeting.
好的，麻烦了！可以帮我设定一个早上七点的（闹钟）吗？我有一个早会。
#13
Certainly. Your wake-up call has been scheduled for seven o'clock sharp tomorrow morning.
当然可以。您的晨呼服务已安排在明天早上七点整。
#14
Wonderful. Is there anything else I should know about the hotel facilities?
太好了。还有其他关于酒店设施是我应该知道的吗？
#15
Our restaurant serves breakfast from six thirty until ten on the second floor daily.
我们的餐厅每天在二楼从六点半到十点供应早餐。
#16
That is great. I will definitely check it out tomorrow after my wake-up call.
那太棒了。我明天早上接到晨唤电话后一定会去看看。
#17
You will also find a gym and spa on the fifth floor, open until ten at night.
您还会发现五楼有健身房和水疗中心，开放至晚上十点。
#18
This hotel really has everything. Thank you so much for all your help, David!
这间饭店真的应有尽有。大卫，非常感谢你提供的所有帮助！
#19
It has been my pleasure, Sarah. I hope you have a truly wonderful stay with us.
这是我的荣幸，莎拉。我希望您在我们这里住得愉快。