Phone Call电话通话
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#1
Hey Alex, I just got off a call with the Meridian Group, and they want to discuss the API integration.
嘿 Alex，我刚和 Meridian Group 讲完电话，他们想讨论 API 对接的事宜。
#2
Oh, that's the client you mentioned last week, right? I've been brushing up on their documentation.
噢，那就是你上周提到的那个客户，对吧？我最近一直在温习他们的相关文件。
#3
Good. They tried reaching you earlier, but it went straight to voicemail. You might want to check that.
很好。他们早些时候试着联系你，但直接转进了语音信箱。你可能需要检查一下。
#4
I noticed a missed call from an unknown number. I assumed it was a spam caller, so I let it ring out.
我注意到一通来自未知号码的未接来电。我以为那是骚扰电话，所以就让它一直响到断掉。
#5
Understandable, but in our line of work, it's worth picking up even unfamiliar numbers during business hours.
可以理解，但在我们这一行，即使是不熟悉的号码，在上班时间也值得接听。
#6
Fair point. Should I call them back now, or would you rather set up a formal callback through their office?
有道理。我现在应该回电给他们，还是你比较希望通过他们的办公室安排正式的回电？
#7
Let me transfer you directly to their lead engineer. She's expecting a follow-up today.
让我直接帮你转接到他们的首席工程师。她正等着今天的后续跟进。
#8
Perfect. Before you transfer me, could you give me a quick rundown of what they're expecting?
太好了。在您帮我转接之前，能否请您先简要说明一下他们的期望？
#9
They need a feasibility assessment for migrating their legacy system. Keep it high-level for now.
他们需要一份关于迁移旧有系统的可行性评估。目前先保持在高层次的概述即可。
#10
Got it. And if the call drops or she's unavailable, should I leave a voicemail or send an email instead?
明白了。如果通话中断或是她没接听，我应该留言还是改发电子邮件？
#11
Leave a concise voicemail outlining your availability, and follow up with an email for good measure.
留下一则简洁的语音留言，简述你的方便时间，并为了保险起见再补发一封电子邮件。
#12
Alright, I'm putting you through now. Hold for a moment while I connect the line.
好的，我现在帮您转接。请稍候，我正在接通线路。
#13
Sure, I'll hold. By the way, if this goes well, do you think we could pitch the containerization module too?
没问题，我等一下。顺便问一下，如果进展顺利，你觉得我们也可以推销容器化模块吗？
#14
One step at a time. Win their confidence first, and the upsell will follow organically.
一步一个脚印。先赢得他们的信任，后续的追加销售自然会接踵而至。
#15
Duly noted. Thanks for the guidance, Tom. I appreciate you walking me through the protocol.
我记下了。谢谢你的指导，汤姆。我很感激你带我熟悉这些流程。
#16
No problem. One last thing—if she mentions rescheduling, propose a callback for Thursday afternoon.
没问题。最后一件事——如果她提到要改期，就提议在周四下午回电。
#17
Thursday works for me. I'll keep my phone on and my voicemail greeting professional, just in case.
周四对我来说可以。我会保持手机开机，并确保我的语音信箱问候语显得专业，以防万一。
#18
That's the spirit. You'll do fine. Transferring you now—good luck.
就是这种精神。你会表现得很出色的。现在帮你转接——祝你好运。
#19
Thanks, Tom. Talk to you after the call.
谢谢，汤姆。通话结束后再跟你聊。