EN： The modal verb 'can' is used here to offer assistance. In a question format (Can I...?), it is a polite way to initiate help in a service context.
中文： 情态动词“can”在此处用于主动提供协助。在疑问句句型（Can I...?）中，这是在服务情境中发起协助的礼貌方式。
How can I assist you with your luggage?
我该如何帮您处理行李呢？
EN： The phrase 'Welcome to [Place]' is the standard English structure for greeting someone arriving at a specific location.
中文： 短语“Welcome to [地点]”是英语中欢迎某人抵达特定地点的标准结构。
Welcome to our new office in Taipei.
欢迎来到我们位于台北的新办公室。
EN： In the hospitality industry, 'How can I help you?' is a standard professional greeting. It is more formal and proactive than 'What do you want?'.
中文： 在飯店業中，「How can I help you?」是標準的專業問候語。這比「What do you want?」更正式且具主動服務精神。
EN： The prepositional phrase 'under the name' is a standard business idiom used to indicate whose name is recorded in a system or list, such as a hotel reservation or restaurant booking.
中文： 介词短语“under the name”是一个标准的商务习惯用语，用于表示系统或名单中登记的姓名，例如酒店预订或餐厅订位。
I'd like to check in for a table under the name Johnson.
我想办理以 Johnson 为名的桌位进场。
EN： The Present Simple tense is used here to state a current fact or possession. In this context, 'have' functions as the main verb indicating ownership of a reservation.
中文： 这里使用一般现在时来陈述现状或拥有物。在此语境中，“have”作为谓语动词，表示拥有一个预订。
He has a ticket for the concert tonight.
他有一张今晚音乐会的门票。
EN： In Western culture, 'Hi there!' is a friendly and polite way to start a conversation with service staff. It is slightly more informal than 'Good afternoon' but perfectly acceptable in a professional hotel setting.
中文： 在西方文化中，「Hi there!」是與服務人員開啟對話的一種友善且禮貌的方式。它比「午安 (Good afternoon)」稍微非正式一些，但在專業的飯店場景中是非常合適且常見的。
EN： The causative verb 'let' is followed by an object and the base form of a verb (bare infinitive). It is used to offer help or ask for permission.
中文： 使役动词 'let' 后面接宾语和不带 to 的不定式（动词原形）。用于主动提供协助或请求许可。
Let me carry those bags for you.
让我帮你提那些袋子吧。
EN： The modal verb 'could' is used here to make a polite request. It is more formal and indirect than 'can'.
中文： 情态动词 'could' 在此用于表达礼貌的请求。比 'can' 更正式且更委婉。
Could you sign this document, please?
可以请您在这份文件上签名吗？
EN： In international hotels, 'ID' usually refers to a passport for foreign travelers. Using 'Could I' and 'please' is standard professional etiquette in the hospitality industry.
中文： 在國際飯店中，對外國旅客而言 'ID' 通常指護照。在餐旅業中，使用 'Could I' 和 'please' 是標準的專業禮儀。
EN： The Past Simple Tense is used to describe actions that were completed at a specific time in the past. In this sentence, 'booked' is the past form of 'book', and 'last week' provides the specific time reference.
中文： 一般过去时（Past Simple Tense）用于描述在过去特定时间完成的动作。在此句子中，“booked”是“book”的过去式，而“last week”则提供了具体的时间点。
I visited my grandparents last month.
我上个月去看望了我的祖父母。
EN： The adverb 'online' functions as an adverb of place/manner here, indicating where or how the action (booking) was performed. It does not require a preposition like 'on' or 'in'.
中文： 副词“online”（在网上）在此用作地点/方式副词，表示动作（预订）是在哪里或以何种方式进行的。它不需要像“on”或“in”这样的介词。
You can buy the tickets online.
你可以在网上买票。
EN： In international travel, a passport is the standard form of ID. When a hotel clerk asks for 'ID', they expect a passport from foreign guests. Using 'Of course!' shows a cooperative and friendly attitude common in service interactions.
中文： 在國際旅行中，護照是標準的身分證明文件。當飯店人員要求查看「ID」時，他們預期外國旅客會出示護照。使用「Of course!」展現了服務互動中常見的合作且友好的態度。
EN： The Present Perfect Tense (have + past participle) is used here to describe a past action (booking the room) that has a direct result or relevance to the current situation (the guest arriving at the hotel).
中文： 现在完成时 (have + 过去分词) 在此处用于描述过去发生的动作（预订房间），且该动作与现在的情况有直接关联（客人抵达酒店）。
I have already checked the flight schedule.
我已经检查过航班时刻表了。
EN： The preposition 'for' is used to indicate the duration of time for which an action or state lasts.
中文： 介词 'for' 用于表示某个动作或状态持续的时间长度。
They stayed in London for two weeks.
他们在伦敦待了两个星期。
EN： In the hospitality industry, staff use the Present Perfect ('You have booked') to confirm details that were established previously. It sounds more professional and formal than the Simple Past in this context.
中文： 在飯店業中，員工使用現在完成式（You have booked）來確認先前已成立的細節。在這種情境下，這比簡單過去式聽起來更專業且正式。
EN： The auxiliary verb 'does' is used to form questions in the present simple tense for third-person singular subjects (he, she, it, the room). When 'does' is used, the main verb must be in its base form (have).
中文： 助动词 'does' 用于主语为第三人称单数（如 he, she, it, the room）的一般现在时疑问句。当使用 'does' 时，谓语动词必须变回原形（have）。
Does the hotel provide free breakfast?
这家酒店提供免费早餐吗？
EN： The phrase 'view of' is used to describe what can be seen from a specific location. It is often followed by a noun phrase representing the scenery.
中文： 短语 'view of' 用于描述从某个特定地点可以看到的景观。后面通常接代表风景的名词短语。
Our balcony has a great view of the ocean.
我们的阳台有绝佳的海景。
EN： In the hospitality industry, asking about a 'nice view' is a common way for guests to express their preferences or confirm the value of their booking. Hotels often categorize rooms based on the view (e.g., city view, ocean view, garden view), which affects the price.
中文： 在飯店業中，詢問「漂亮的景觀」是房客表達偏好或確認預訂價值的常見方式。飯店通常會根據景觀（如：市景、海景、園景）對房間進行分類，這也會影響房價。
EN： Non-defining relative clause: The phrase starting with 'which' provides extra information about the 'eighth floor'. It is separated by a comma because the noun it describes is already specific.
中文： 非限制性定语从句：以 'which' 开头的短语为“八楼”提供了附加信息。因为所描述的名词已经很明确，所以使用逗号隔开。
I stayed at the Grand Hotel, which is the oldest hotel in the city.
我住在格兰酒店，那是这座城市最古老的酒店。
EN： Ordinal numbers for floors: In English, we use ordinal numbers (first, second, third...) to describe which level of a building a room is located on.
中文： 楼层的序数用法：在英语中，我们使用序数词（第一、第二、第三……）来描述房间位于建筑物的第几层。
The gym is located on the fifth floor.
健身房位于五楼。
EN： In many Western hotels, the 'first floor' is the ground level, but in some regions (like the UK), the 'ground floor' is level 0 and the 'first floor' is one level up. Always clarify if you are unsure. Also, 'city view' rooms are often considered premium compared to rooms facing the back of the building.
中文： 在許多西方飯店，「一樓」(first floor) 指的是地面層，但在某些地區（如英國），「地面層」(ground floor) 是 0 樓，而「一樓」(first floor) 則是往上一層。如果不確定，建議再次確認。此外，「市景房」(city view) 通常比面向建築後方的房間更高級。
EN： Linking Verbs (Sense Verbs): Verbs like 'sound', 'look', or 'feel' are followed by an adjective to describe the subject. They do not take an adverb in this context.
中文： 系动词（感官动词）：像 'sound'（听起来）、'look'（看起来）或 'feel'（感觉起来）这类动词，后面接形容词来描述主语。在这种用法下，后面不接副词。
The music sounds beautiful.
这音乐听起来很美。
EN： Participial Adjectives (-ed vs -ing): Adjectives ending in '-ed' (like 'excited') describe a person's feelings, while '-ing' adjectives (like 'exciting') describe the thing causing the feeling.
中文： 分词形容词（-ed 与 -ing）：以 '-ed' 结尾的形容词（如 excited）用来描述人的感受；而以 '-ing' 结尾的形容词（如 exciting）则用来描述引起该感受的事物。
I am bored because the movie is boring.
我觉得很无聊，因为这部电影很乏味。
EN： In English-speaking service environments, responding with enthusiasm (using words like 'wonderful', 'great', or 'perfect') is common and considered polite when a service provider gives good news or helpful information.
中文： 在英語系國家的服務場景中，當服務人員提供好消息或實用資訊時，使用熱情的詞彙（如 'wonderful'、'great' 或 'perfect'）來回應是很常見且有禮貌的做法。
EN： The sentence uses 'Here is' to introduce or hand over an object to someone. It is a common inversion where the adverb 'here' comes before the verb 'is'.
中文： 本句使用“Here is”来引出或递交物品给某人。这是一种常见的倒装用法，副词“here”放在动词“is”之前。
Here is your receipt.
这是您的收据。
EN： When reading room numbers or years, English speakers often group digits into pairs or read them individually. 'Eight fifteen' (815) is a standard way to say a three-digit room number.
中文： 在读房号或年份时，英语母语者通常会将数字成对分组或单独读出。“Eight fifteen”(815) 是读三位数房号的标准方式。
My office is in room four zero two.
我的办公室在 402 室。
EN： In many hotels, the first digit of a three-digit room number indicates the floor. For example, room 815 is usually on the 8th floor. When saying the number, it's common to say 'eight-fifteen' or 'eight-one-five'.
中文： 在許多飯店中，三位數房號的第一個數字代表樓層。例如，815 號房通常在 8 樓。唸房號時，習慣唸作 'eight-fifteen' 或 'eight-one-five'。
EN： The phrase 'What time' is an interrogative phrase used to ask for a specific time or clock time. It is followed by the verb 'is' and the subject 'checkout' in this sentence.
中文： “What time”是一个疑问短语，用于询问具体的时间或时刻。在本句中，它后面接动词“is”和主语“checkout”。
What time is the meeting tomorrow?
明天的会议是什么时候？
EN： The preposition 'on' is used here to indicate a specific day ('my last day'). In English, we use 'on' for days and dates.
中文： 介词“on”在此处用于表示特定的日子（“my last day”）。在英语中，我们在日期和星期前使用“on”。
I will see you on Monday.
我周一会见你。
EN： In many international hotels, the standard checkout time is between 10:00 AM and 12:00 PM. Asking for a 'late checkout' is a common request if your travel plans are later in the day, though it may sometimes incur an extra fee.
中文： 在許多國際飯店中，標準退房時間通常在上午 10:00 到中午 12:00 之間。如果你的行程較晚，要求「late checkout」（延遲退房）是很常見的請求，但有時可能會產生額外費用。
EN： The preposition 'at' is used to indicate a specific point in time on a clock (e.g., at 5:00, at noon).
中文： 介词 'at' 用于表示钟表上的具体时间点（例如：在五点、在中午）。
The meeting starts at nine o'clock.
会议在九点整开始。
EN： The modal verb 'can' expresses possibility or permission. It is followed by the base form of the verb (request).
中文： 情态动词 'can' 表示可能性或许可。其后接动词原形 (request)。
You can use the gym for free.
您可以免费使用健身房。
EN： In many international hotels, 11:00 AM or 12:00 PM is the standard checkout time. A 'late checkout' is a common service that may be free or require an extra fee depending on the hotel's policy and availability.
中文： 在許多國際飯店中，上午 11:00 或中午 12:00 是標準退房時間。「延遲退房」是一項常見服務，根據飯店政策和房間供應情況，可能是免費的，也可能需要額外付費。
EN： The modal verb 'might' is used to express a possibility that is less certain than 'may'. It suggests something that could happen but is not guaranteed.
中文： 情态动词 'might' 用于表达可能性，但其语气比 'may' 更不确定。它暗示某事可能会发生，但并不保证。
I might go to the party if I finish my work early.
如果我早点完成工作，我可能会去参加派对。
EN： The Present Simple tense ('leaves') is used here to talk about a scheduled future event, such as a flight, train, or bus timetable.
中文： 这里使用一般现在时 ('leaves') 来描述已排定的未来事件，例如飞机、火车或公交车的时间表。
The train leaves at 9:00 AM tomorrow.
火车将于明天上午九点出发。
EN： In the hospitality industry, 'Good to know' is a polite way to acknowledge information. Mentioning a flight schedule is a common and valid reason to request a 'late checkout', which hotels often grant if rooms are available.
中文： 在服務業中，「Good to know」是確認收到資訊的一種禮貌方式。提及班機行程是要求「延遲退房 (late checkout)」的常見且正當理由，若房間供應允許，飯店通常會予以准許。
EN： The modal verb 'Can' is used here to make a polite request or ask for permission in a service-oriented context.
中文： 情态动词 'Can' 在此处用于在服务情境中提出礼貌的请求或询问许可。
Can I have some extra towels, please?
可以请你给我一些额外的毛巾吗？
EN： The phrase 'One more thing' acts as a transitional discourse marker to signal that the speaker has an additional point or request before ending the conversation.
中文： 短语 'One more thing' 用作过渡话语标记，用来示意说话者在结束对话前还有额外的一点事项或一项请求。
One more thing, what time is breakfast served?
还有一件事，早餐几点供应？
EN： In the hotel industry, a 'wake-up call' is a standard service where the front desk calls your room at a requested time. While smartphones have made this less common, it is still a very common and polite request in international hotels.
中文： 在飯店業中，「wake-up call」（晨呼服務）是一項標準服務，櫃檯會在要求的時間撥打房間電話。雖然現在智慧型手機很普及，但在國際飯店中這仍然是一個非常常見且禮貌的請求。
EN： The sentence uses the Passive Voice (be + past participle) in an infinitive form 'to be woken up'. This focuses on the person receiving the action rather than who is performing the action.
中文： 本句使用了被动语态（be + 过去分词）的不定式形式“to be woken up”。这把焦点放在承受动作的人（客人）身上，而不是执行动作的人。
I don't like to be kept waiting.
我不喜欢被叫去干等。
EN： The phrase 'would you like' is a polite way to ask about someone's preferences or desires, more formal than 'do you want'.
中文： “would you like”是一种礼貌询问对方偏好或意向的方式，比“do you want”更正式且客气。
What would you like to drink?
您想喝点什么？
EN： In the hospitality industry, 'wake-up calls' are a standard service. Even in the age of smartphones, many guests prefer them as a backup or for the personal touch of a hotel service.
中文： 在飯店業，「Morning Call（喚醒服務）」是一項標準服務。即使在智慧型手機普及的時代，許多客人仍喜歡將其作為備份鬧鐘，或享受飯店服務的儀式感。
EN： The modal verb 'Could' is used here to make a polite request. It is more formal and softer than 'Can'.
中文： 情态动词 'Could' 在此用于提出礼貌的请求。比起 'Can'，它显得更正式且语气更委婉。
Could you open the window, please?
可以请你帮我开一下窗户吗？
EN： The phrase 'have plans to + verb' is used to describe intentions or scheduled activities in the future.
中文： 短语 'have plans to + 动词' 用于描述未来的意图或已安排好的活动。
I have plans to visit the museum tomorrow.
我计划明天去参观博物馆。
EN： In hotels, a 'wake-up call' is a standard service where the front desk calls your room at a specific time. It is common to specify the exact time using 'sharp' if you want to emphasize punctuality, though not used in this specific sentence, it's a related concept.
中文： 在飯店中，「喚醒服務」(wake-up call) 是一項標準服務，櫃檯會在特定時間打電話到房間。雖然這句話沒用到，但通常若要強調準時，可以在時間後加上 'sharp' (例如 seven o'clock sharp)。
EN： The Present Perfect Passive (has/have + been + past participle) is used to describe an action that has been completed at an unspecified time, focusing on the result rather than who performed the action.
中文： 现在完成时的被动语态（has/have + been + 过去分词）用于描述在不特定时间点已完成的动作，强调动作的结果而非执行者本身。
The meeting has been scheduled for tomorrow.
会议已安排在明天。
EN： The word 'sharp' used after a time expression means 'exactly' or 'precisely' at that time, emphasizing punctuality.
中文： 单词 'sharp' 用在时间表达之后，表示“准时、整”，强调时间的精确性。
Please be here at nine o'clock sharp.
请在九点整准时到达这里。
EN： In the hospitality industry, 'sharp' is often used to reassure guests that services like wake-up calls or transportation will be precisely on time, reflecting high standards of service.
中文： 在飯店業中，'sharp' 常用來向客人保證服務（如晨喚或接送）會準時提供，這反映了服務業的高標準要求。
EN： The phrase 'By the way' is a common discourse marker used to introduce a new topic or to add information that is not directly related to the current conversation.
中文： 短语 'By the way' 是一种常用的话语标记词（Discourse Marker），用于引入一个新话题，或补充与当前对话不直接相关的信息，中文常译为“顺便说一句”或“对了”。
By the way, what time is the meeting tomorrow?
顺便问一下，明天的会议是几点？
EN： In English, questions using the verb 'to be' are formed by placing the verb (is/are) before the subject (room service). This is called subject-auxiliary inversion.
中文： 在英语中，含有 be 动词的疑问句是将动词（is/are）置于主语（room service）之前。这被称为“主谓倒装”。
Is the breakfast included in the price?
早餐包含在费用中吗？
EN： In international hotels, 'room service' is a standard amenity, but its operating hours can vary. Asking about availability in the evening is common as some hotels may have limited menus or stop service after midnight.
中文： 在國際飯店中，「客房服務」（room service）是一項標準設施，但其營運時間各不相同。詢問晚間是否有提供服務是很常見的，因為有些飯店可能會縮減菜單或在午夜後停止服務。
EN： The prepositional phrase 'from... until...' is used to indicate a specific time range or duration, marking the start and end points of an action or state.
中文： 介词短语“from... until...”用于表示特定的时间范围或持续时间，标记某个动作或状态的开始与结束点。
The library is open from 8 AM until 10 PM.
图书馆从早上八点开放到晚上十点。
EN： The adjective 'available' follows the linking verb 'is' to describe the status of the subject (room service), meaning it is ready for use or obtainable.
中文： 形容词“available”接在系动词“is”之后，用来描述主语（客房服务）的状态，意为可用的或可获得的。
Is there any water available?
还有水吗？
EN： In many international hotels, 'midnight' usually refers to 12:00 AM. While some luxury hotels offer 24-hour room service, it is common for others to have a cutoff time, as shown in this sentence.
中文： 在許多國際飯店中，「midnight」通常指午夜 12 點。雖然有些豪華飯店提供 24 小時客房服務，但如本句所示，其他飯店通常會有截止時間。
EN： The adverb 'probably' is used to indicate that something is likely to happen. In a sentence with an auxiliary verb like 'will', it usually placed after 'will' and before the main verb.
中文： 副词 'probably' 用于表示某事很有可能发生。在含有情态动词/助动词（如 will）的句子中，它通常放在 'will' 之后、谓语动词之前。
We will probably arrive at the station around 6 PM.
我们大概会在下午六点左右到达车站。
EN： In time clauses introduced by 'after', 'before', or 'when', we use the simple present tense to refer to future actions.
中文： 在由 'after'、'before' 或 'when' 引导的时间状语从句中，我们用一般现在时表示未来的动作。
I will call you after I finish my homework.
我做完作业后会给你打电话。
EN： In many Western hotels, room service is a standard convenience, but it often comes with an additional service charge or 'tray fee'. It is common for guests to clarify the hours of operation, as Sarah does here.
中文： 在許多西方飯店中，客房服務（room service）是標準的便利設施，但通常會附帶額外的服務費或「托盤費」。房客像 Sarah 這樣確認營業時間是非常常見的做法。
EN： The Future Simple tense (will + base verb) is used here to state a fact or provide information about a future situation that the speaker is certain about.
中文： 一般将来时（will + 动词原形）在此处用于陈述事实，或提供说话者确定的未来情况信息。
You will see the swimming pool on your left.
您会在左手边看到游泳池。
EN： Imperative sentences like 'Enjoy your stay' are commonly used as polite formulas or well-wishes in service industries, where the subject 'you' is implied.
中文： 祈使句如“Enjoy your stay”常用作服务业中的礼貌用语或祝福，其主语“you”被省略了。
Enjoy your meal!
用餐愉快！
EN： In Western hospitality, it is common for staff to use the guest's first name (if appropriate) or last name to create a welcoming and personalized atmosphere. 'Enjoy your stay' is a standard professional closing phrase in hotels.
中文： 在西方服務業中，工作人員常用客人的名字（若合適）或姓氏來稱呼對方，以營造親切且個人化的氛圍。「Enjoy your stay」是飯店業標準且專業的結尾祝賀語。
EN： The Present Perfect Tense (have + past participle) is used here to describe a state or action that started in the recent past and continues to be relevant to the present moment.
中文： 现在完成时（have + 过去分词）在此处用于描述从不久前的过去开始，并持续影响到现在的情况或动作。
You have been very kind to us during our stay.
在我们停留期间，你对我们一直非常友善。
EN： The adverb 'so much' is used to intensify the verb 'thank' to express deep gratitude, while 'really' is an intensifier for the adjective 'helpful'.
中文： 副词 'so much' 用于修饰动词 'thank' 以表达深切的感激；而 'really' 则是形容词 'helpful' 的程度修饰语。
I really appreciate your help so much.
我真的非常感谢你的帮助。
EN： In Western hospitality culture, it is common and appreciated to use the staff member's first name (often found on a name tag) to create a friendly and personal connection when giving feedback.
中文： 在西方服務文化中，直接稱呼服務人員的名字（通常可從名牌得知）來表達感謝是非常普遍且受歡迎的做法，這能建立一種友善且個人化的連結。
重要单词附有 IPA 发音、定义、例句和互动式测验。
在本文中： 预订；预约
在本文中： 护照
在本文中： 办理退房手续
在本文中： 要求；请求
在本文中： 安排；准备
在本文中： 当然；绝对地
在本文中： 探索；游览
在本文中： 可用的；可提供的
在本文中： 午夜；凌晨十二点
在本文中： 乐于助人的；很有帮助的
片语包含类型标示、双语定义、用法说明和例句。
Using a specific name for a booking or registration.
以...的名字（预约）
A telephone call made by a hotel to wake a guest up at a requested time.
叫醒服务；闹钟服务
A hotel service that enables guests to choose food and drink to be brought to their rooms.
客房服务
Exactly at seven o'clock, not a minute before or after.
七点整
To verify or look up information on behalf of someone else.
为您查询/确认
A hotel room designed for two people, typically containing one large bed.
双人房
The formal process of paying the bill and vacating a hotel room.
退房
Exactly at the stated time.
准时；整（点）