EN: Use 'Welcome to' followed by a place name to greet someone arriving at a specific location.
Bahasa Melayu: Gunakan 'Welcome to' yang diikuti dengan nama tempat untuk menyambut ketibaan seseorang di lokasi tersebut.
Welcome to our home.
Selamat datang ke rumah kami.
EN: In English-speaking cultures, 'Good afternoon' is used from noon until about 6:00 PM. It is more formal than 'Hello' or 'Hi'.
EN: Use 'so much' after 'Thank you' to show you are very grateful. It makes the thank you stronger.
Bahasa Melayu: Gunakan 'so much' selepas 'Thank you' untuk menunjukkan anda amat terhalang budi. Ini menjadikan ucapan terima kasih anda lebih mesra dan ikhlas.
Thank you so much for the gift.
Terima kasih banyak-banyak atas hadiah anda.
EN: In English-speaking cultures, it is very common to use 'so much' or 'very much' even for small favors to maintain a polite and friendly atmosphere.
EN: To ask a 'yes/no' question with an action verb like 'have', we put 'Do' at the beginning of the sentence.
Bahasa Melayu: Untuk bertanya soalan 'ya/tidak' dengan kata kerja tindakan seperti 'have', kita meletakkan 'Do' di permulaan ayat.
Do you have a pen?
Adakah anda mempunyai pen?
EN: In many Western hotels, having a reservation is essential. If you don't have one, they might say they are 'fully booked'.
EN: Use 'do' to answer questions that start with 'Do you...'. It avoids repeating the whole sentence.
Bahasa Melayu: Gunakan 'do' untuk menjawab soalan yang bermula dengan 'Do you...'. Ini dapat mengelakkan daripada mengulang seluruh ayat.
Do you like coffee? Yes, I do.
Adakah anda suka kopi? Ya, saya suka.
EN: In English-speaking countries, providing your name immediately after confirming a reservation helps the staff find your information quickly.
EN: Use 'Let me + verb' to offer help or tell someone what you are about to do.
Bahasa Melayu: Gunakan 'Let me + verb' untuk menawarkan bantuan atau memberitahu seseorang apa yang anda mahu lakukan.
Let me help you.
Biar saya bantu anda.
EN: In service industries, 'One moment, please' is a polite way to ask a customer to wait. It sounds more professional than just saying 'Wait'.
EN: Use the simple present tense (Subject + Verb) to state a fact or something you are doing right now, like looking at a computer screen.
Bahasa Melayu: Gunakan simple present tense (Subject + Verb) untuk menyatakan fakta atau sesuatu yang sedang anda lakukan, contohnya melihat maklumat di skrin komputer.
I see the bus.
Saya nampak bas itu.
EN: In service industries, saying 'I see your reservation' is a standard way to confirm that the customer's information has been found in the system, providing immediate reassurance.
EN: Use 'for' followed by a period of time to show how long something lasts.
Bahasa Melayu: Gunakan 'for' yang diikuti dengan tempoh masa untuk menunjukkan berapa lama sesuatu itu berlanjutan.
I will stay for three days.
Saya akan menginap selama tiga hari.
EN: In hotels, 'single room' refers to a room for one person, while 'double room' is for two. When checking in, it's common to confirm the duration using 'nights' rather than 'days'.
EN: Use 'That is + adjective' to confirm that information provided by someone else is accurate.
Bahasa Melayu: Gunakan 'That is + adjective' untuk mengesahkan bahawa maklumat yang diberikan oleh orang lain adalah betul.
That is right.
Itu betul.
EN: In English-speaking service environments, it is common and polite to say 'Thank you' after a service provider confirms your details, even if you are the customer.
EN: Use 'Here is...' to give or show something to someone who is right in front of you.
Bahasa Melayu: Gunakan ungkapan 'Here is...' apabila anda menyerahkan sesuatu kepada seseorang di hadapan anda, atau menunjukkan sesuatu kepadanya.
Here is your coffee.
Ini kopi anda.
EN: In hotels, staff often hand over the key while saying this phrase to confirm the check-in process is complete.
EN: Use 'is' after a singular subject (one thing or person) to describe what it is or its state.
Bahasa Melayu: Gunakan 'is' selepas subjek tunggal (satu benda atau seorang) untuk memelihara penerangan tentang perihal atau keadaannya.
My car is blue.
Kereta saya berwarna biru.
EN: In English, the number '0' in room or phone numbers is often pronounced as the letter 'O' (oh) instead of 'zero'.
EN: Use 'on' to talk about which floor a room or place is located in a building.
Bahasa Melayu: Gunakan kata depan 'on' untuk memberitahu tingkat mana sesuatu bilik atau tempat itu berada di dalam bangunan.
The gym is on the second floor.
Gimnasium terletak di tingkat dua.
EN: In the US, the 'first floor' is the ground level. In some European countries, the 'first floor' is the level above the ground floor.
EN: Use 'Where is...?' to ask for the location of a single person, place, or thing.
Bahasa Melayu: Gunakan 'Where is...?' untuk bertanyakan lokasi seseorang, tempat, atau barang secara tunggal.
Where is the bathroom?
Di manakah tandas?
EN: In American English, 'elevator' is used, while in British English, it is commonly called a 'lift'.
EN: Use 'on your left' or 'on your right' to tell someone the location of an object or place.
Bahasa Melayu: Gunakan 'on your left' (di sebelah kiri anda) atau 'on your right' (di sebelah kanan anda) untuk memberitahu seseorang tentang lokasi sesuatu objek atau tempat.
The bathroom is on your right.
Tandas berada di sebelah kanan anda.
EN: In English-speaking service industries, giving clear directions is a key part of hospitality. Using 'on your left/right' is considered more helpful than just pointing.
EN: Use 'Can I get...?' to politely ask for a service or an item in a hotel or restaurant.
Bahasa Melayu: Gunakan 'Can I get...?' untuk meminta perkhidmatan atau barangan secara sopan di hotel atau restoran.
Can I get some extra towels?
Bolehkah saya minta tuala tambahan?
EN: A 'wake-up call' is a common service in hotels where the front desk calls your room at a specific time to wake you up. Nowadays, many people use their phones, but it is still a standard hotel service.
EN: Use 'What time' to ask for a specific clock time (e.g., 7:00 AM).
Bahasa Melayu: Gunakan 'What time' untuk bertanyakan waktu jam yang spesifik (contohnya, 7:00 AM).
What time is the meeting?
Pukul berapakah mesyuarat itu?
EN: In service industries like hotels, 'Of course' is a very polite and professional way to say 'yes' to a guest's request.
EN: Use 'in the morning' to specify the time of day after a specific hour.
Bahasa Melayu: Gunakan 'in the morning' selepas waktu tertentu untuk menentukan masa tersebut adalah pada sebelah pagi.
Eight in the evening, please.
Sila datang pada pukul delapan malam.
EN: In English-speaking hotels, it is common to use 'please' at the end of short requests to remain polite without needing a full sentence.
EN: Use 'will' to talk about a decision you just made or a promise to do something in the future.
Bahasa Melayu: Gunakan 'will' untuk bercakap tentang keputusan yang baru dibuat atau janji untuk melakukan sesuatu pada masa hadapan.
I will call you.
Saya akan menelefon anda.
EN: In a service context like a hotel, 'No problem' is a very common and friendly way to accept a guest's request, similar to 'Certainly' or 'My pleasure'.
EN: Use 'very much' after 'Thank you' to show more gratitude. It makes the thank you stronger.
Bahasa Melayu: Gunakan 'very much' selepas 'Thank you' untuk menunjukkan rasa terima kasih yang mendalam.
I like this book very much.
Saya sangat menyukai buku ini.
EN: In English-speaking cultures, saying 'Thank you' is very common even for small favors or standard services, like checking into a hotel.
EN: Use 'What time is...' to ask about the specific time of a scheduled event.
Bahasa Melayu: Gunakan 'What time is...' untuk bertanya tentang masa khusus sesuatu acara yang telah dijadualkan.
What time is dinner?
Pukul berapakah makan malam?
EN: In most hotels, checkout time is usually between 10:00 AM and 12:00 PM. Asking this early helps you plan your last day.
EN: Use 'at' before a specific time to say when something happens.
Bahasa Melayu: Gunakan kata depan 'at' sebelum masa yang spesifik untuk menyatakan bila sesuatu itu berlaku.
The meeting is at nine o'clock.
Mesyuarat bermula pada pukul sembilan.
EN: In many hotels, checkout time is usually between 10:00 AM and 12:00 PM. If you need more time, you can ask for a 'late checkout'.
EN: Use 'That is + adjective' to give a positive reaction or feedback to information you just heard.
Bahasa Melayu: Gunakan 'That is + adjective' untuk memberikan reaksi atau maklum balas positif terhadap maklumat yang baru didengari.
That is great.
Itu hebat sekali.
EN: In English-speaking service environments, 'That is good' or 'That's fine' is a polite way to confirm that the information provided (like checkout time) meets your needs.
EN: Use 'Do you...' to start a question when asking about someone's needs or actions in the present.
Bahasa Melayu: Gunakan 'Do you...' di permulaan soalan apabila bertanya tentang keperluan atau tindakan seseorang.
Do you want some water?
Adakah anda mahu minum air?
EN: In English-speaking service culture, staff often ask this before ending an interaction to ensure the customer is fully satisfied.
EN: Use 'I am' followed by an adjective to describe your current feeling or state.
Bahasa Melayu: Gunakan 'I am' yang diikuti dengan kata sifat untuk menceritakan perasaan atau keadaan anda sekarang.
I am tired.
Saya sangat letih.
EN: In English-speaking cultures, 'I am happy' in a service context often means 'I have everything I need' or 'I am satisfied with the service'.
EN: Use 'Enjoy your + noun' to wish someone a good experience with something they are about to do or use.
Bahasa Melayu: Gunakan 'Enjoy your + noun' untuk mendoakan seseorang mendapat pengalaman yang menyeronokkan dengan sesuatu.
Enjoy your meal!
Selamat menjamu selera!
EN: In the hospitality industry, staff often use the guest's name to provide personalized and friendly service.
Kosa kata utama dengan sebutan IPA, definisi, contoh ayat, dan kuiz interaktif.
Dalam konteks: Tempahan
Dalam konteks: Untuk seorang
Dalam konteks: Betul
Dalam konteks: Tingkat
Dalam konteks: Lif
Dalam konteks: Daftar keluar
Dalam konteks: Sebentar
Dalam konteks: Penginapan
Frasa dengan label jenis, definisi dwibahasa, nota penggunaan, dan contoh ayat.
A telephone call made by a hotel to a guest at a specific time to wake them up.
Perkhidmatan panggilan bangun tidur
To arrive and register at a hotel or airport.
Mendaftar masuk
A polite way to ask someone to wait for a short time.
Sila tunggu sebentar
Located on the left side of your body or direction.
Di sebelah kiri anda
A hotel room designed for one person, typically containing one bed.
Bilik bujang
The process of leaving a hotel after paying the bill and returning the room key.
Daftar keluar