Hotel Check-inDaftar Masuk Hotel
Pratonton Audio Lengkap
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EN: Use 'Welcome to' followed by a place name to greet someone arriving at a location.
Bahasa Melayu: Gunakan "Welcome to" yang diikuti dengan nama tempat untuk menyambut seseorang yang baru tiba di sesuatu lokasi.
Welcome to our home!
Selamat datang ke rumah kami!
EN: In English-speaking cultures, 'Good evening' is a formal greeting used from around 6 PM onwards. Using the full name of the establishment (The Grand Hotel) adds a touch of professionalism and formality.
EN: Use 'have a reservation' to tell a hotel or restaurant that you booked a spot in advance.
Bahasa Melayu: Gunakan "have a reservation" untuk memberitahu pihak hotel atau restoran bahawa anda telah membuat tempahan awal.
I have a reservation for two people.
Saya ada tempahan untuk dua orang.
EN: In English-speaking cultures, it is common to start a service interaction with a friendly greeting like 'Hi' or 'Hello' before stating your business.
EN: Use 'May I have...' as a polite way to ask for information or permission.
Bahasa Melayu: Gunakan "May I have..." sebagai cara yang sangat sopan untuk meminta maklumat atau kebenaran.
May I have your phone number?
Bolehkah saya dapatkan nombor telefon anda?
EN: In Western hospitality, using 'May I' instead of 'Can I' is considered more formal and respectful when addressing guests.
EN: Use 'My name is [Name]' to introduce yourself clearly in formal or semi-formal situations.
Bahasa Melayu: Dalam situasi rasmi atau separa rasmi, gunakan "My name is [Nama]" untuk memperkenalkan diri anda secara jelas.
My name is John Smith.
Nama saya John Smith.
EN: In English-speaking cultures, it is standard to provide your full name (First Name + Last Name) when checking into a hotel or for official appointments.
EN: Use 'Let me + verb' to politely offer help or tell someone what you are about to do.
Bahasa Melayu: Gunakan "Let me + verb" untuk menawarkan bantuan secara sopan atau memberitahu seseorang tentang apa yang bakal anda lakukan.
Let me open the door for you.
Biar saya bukakan pintu untuk anda.
EN: In English-speaking service environments, using a customer's last name with a title (Ms., Mr.) is a sign of professional respect. 'Ms.' is the standard neutral title for women regardless of marital status.
EN: Use 'found' (the past tense of 'find') to talk about something you have already located or discovered.
Bahasa Melayu: Gunakan 'found' (bentuk masa lampau bagi 'find') untuk bercakap tentang sesuatu yang telah anda temui.
I found your keys on the table.
Saya telah menjumpai kunci anda di atas meja.
EN: In the hotel industry, confirming the length of stay (e.g., 'for two nights') is a standard procedure to ensure the booking details match the guest's expectation.
EN: Use 'will' followed by a base verb to talk about future plans or intentions.
Bahasa Melayu: Gunakan "will" yang diikuti dengan kata kerja asal (base verb) untuk bercakap tentang rancangan atau niat pada masa hadapan.
I will call you tomorrow.
Saya akan menghubungi anda esok.
EN: In hotels, 'check out' is a standard phrasal verb used when you finish your stay and pay the bill. Using 'That is correct' is more formal and polite than just saying 'Yes'.
EN: Use the preposition 'on' to describe which floor a room or person is located.
Bahasa Melayu: Gunakan kata depan 'on' untuk menyatakan tingkat lokasi sesebuah bilik atau seseorang.
My office is on the second floor.
Pejabat saya terletak di tingkat dua.
EN: In many English-speaking countries, the 'first floor' is the ground level. However, in some systems, the 'ground floor' is separate and the 'first floor' is one level above. Always check the elevator buttons.
EN: Use 'Here is' followed by a singular noun to hand something to someone or point something out nearby.
Bahasa Melayu: Gunakan "Here is" yang diikuti dengan kata nama tunggal untuk menyerahkan sesuatu kepada seseorang atau menunjukkan barang yang berdekatan.
Here is your coffee.
Ini kopi anda.
EN: In hotels, staff often remind guests to keep their keys safe because losing them might compromise security or result in a replacement fee.
EN: Use 'Is + subject + included in...?' to ask if a service or item is part of a total price or package.
Bahasa Melayu: Gunakan "Is + subject + included in...?" untuk bertanyakan sama ada sesuatu perkhidmatan atau barang sudah merangkumi dalam harga keseluruhan atau pakej.
Is tax included in the bill?
Adakah cukai termasuk dalam bil?
EN: In many hotels, 'breakfast included' is a common selling point. It's always good to clarify if it's a buffet or a set menu, and if there are extra charges for certain items.
EN: Use 'from [time] to [time]' to describe the start and end of a period.
Bahasa Melayu: Gunakan "from [masa] to [masa]" untuk menyatakan permulaan dan pengakhiran sesuatu tempoh masa.
The shop is open from Monday to Friday.
Kedai ini dibuka dari hari Isnin hingga Jumaat.
EN: In many hotels, 'o'clock' is often omitted in casual speech (e.g., 'from seven to ten'). Using 'o'clock' makes the instruction very clear and formal.
EN: Use 'than' to compare two things. Add '-er' to short adjectives like 'early' to show something has more of a quality.
Bahasa Melayu: Gunakan 'than' untuk membandingkan dua perkara. Tambahkan '-er' pada kata sifat pendek seperti 'early' untuk menunjukkan tahap yang lebih tinggi.
This room is bigger than my house.
Bilik ini lebih besar daripada rumah saya.
EN: In English-speaking service industries, expressing positive surprise (like 'Great!') is a common way to show politeness and satisfaction to the staff.
EN: Use 'Can I get...?' to politely ask for a service or an item in a hotel or restaurant.
Bahasa Melayu: Gunakan "Can I get...?" untuk meminta perkhidmatan atau barang secara sopan di hotel atau restoran.
Can I get some extra towels?
Bolehkah saya dapatkan tuala tambahan?
EN: A 'wake-up call' is a standard service in most hotels where the front desk or an automated system calls your room phone to wake you up at a specific time.
EN: Use 'will' to make a promise or offer to do something immediately for someone.
Bahasa Melayu: Gunakan 'will' untuk membuat janji atau menawarkan bantuan secara serta-merta kepada seseorang.
I will call you later.
Saya akan telefon anda sebentar lagi.
EN: In the hospitality industry, 'Of course' is often used instead of 'Yes' to sound more professional and eager to help.
EN: To compare two things, add '-er' to short adjectives and use 'than' before the second item.
Bahasa Melayu: Untuk membandingkan dua perkara, tambahkan "-er" pada kata sifat pendek dan gunakan "than" sebelum perkara kedua.
This apple is bigger than that one.
Epal ini lebih besar daripada epal itu.
EN: In hotels, 'standard room' refers to the basic room type, while 'deluxe' or 'suite' are higher categories. Asking for comparisons is common when checking room features.
EN: To compare two things, we add '-er' to short adjectives like 'large'. This is called a comparative adjective.
Bahasa Melayu: Untuk membandingkan dua perkara, kita menambahkan '-er' pada kata sifat pendek seperti 'large'. Ini dipanggil kata sifat perbandingan (comparative adjectives).
This apple is bigger than that one.
Epal ini lebih besar daripada epal itu.
EN: In hotels, 'deluxe' rooms are usually a step above 'standard' rooms, offering more space or better amenities.
EN: Use 'sound' + adjective to describe your impression of something you just heard.
Bahasa Melayu: Gunakan "sound" + kata sifat untuk menggambarkan tanggapan atau perasaan anda terhadap sesuatu yang baru didengar.
That sounds great!
Dengarnya bagus tu!
EN: In English-speaking cultures, it is common to use enthusiastic adjectives like 'wonderful' or 'great' to show politeness and appreciation for good news or upgrades.
EN: Use 'Do you + verb' to ask a question about someone's current needs or habits in the present tense.
Bahasa Melayu: Gunakan "Do you + verb" untuk bertanyakan soalan tentang keperluan atau kebiasaan semasa seseorang.
Do you want some water?
Adakah anda memerlukan air?
EN: In the hospitality industry, staff often offer help proactively. 'Do you need help?' is a standard way to offer assistance with luggage or directions.
EN: Use 'I am fine' to politely decline an offer of help.
Bahasa Melayu: Gunakan "I am fine" untuk menolak tawaran bantuan secara sopan.
No, thank you. I am fine.
Tidak, terima kasih. Saya ok (tidak perlukan bantuan).
EN: In Western culture, it is common to decline help with a polite explanation to show independence and gratitude for the offer.
EN: Use 'at' before a specific time (like eleven o'clock) and 'on' before a specific day of the week (like Friday).
Bahasa Melayu: Gunakan 'at' sebelum waktu yang spesifik (seperti pukul sebelas) dan 'on' sebelum hari yang spesifik (seperti hari Jumaat).
The meeting is at nine on Monday.
Mesyuarat itu adalah pada pukul sembilan hari Isnin.
EN: In many hotels, checkout time is typically between 10:00 AM and 12:00 PM. Mentioning the specific day and time helps avoid confusion and potential late fees.
EN: 'Got it' is a common informal way to say 'I understand' or 'I have received the information.'
Bahasa Melayu: 「Got it」 ialah ungkapan tidak rasmi yang biasa digunakan untuk bermaksud "saya faham" atau "saya telah menerima maklumat tersebut".
The meeting is at 2 PM. - Got it!
Mesyuarat pada pukul dua petang. - Faham!
EN: In English-speaking cultures, it is very common and polite to use the person's first name after saying thank you, especially in service industries like hotels.
EN: Use 'Enjoy' followed by a noun to wish someone a pleasant experience with something they are about to do.
Bahasa Melayu: Gunakan "Enjoy" yang diikuti dengan kata nama untuk mendoakan pengalaman yang menyeronokkan bagi aktiviti yang bakal dilakukan seseorang.
Enjoy your meal!
Selamat menjamu selera!
EN: In English-speaking service industries, it is common and professional to address customers by their last name (e.g., Ms. Miller) to show respect.
Kosa kata utama dengan sebutan IPA, definisi, contoh ayat, dan kuiz interaktif.
Dalam konteks: Tempahan
Dalam konteks: Daftar keluar (check out)
Dalam konteks: Termasuk
Dalam konteks: Jangkaan; dijangkakan
Dalam konteks: Panggilan kejut (perkhidmatan kejut tidur hotel)
Dalam konteks: Standard; biasa
Dalam konteks: Deluxe; mewah
Dalam konteks: Lif
Frasa dengan label jenis, definisi dwibahasa, nota penggunaan, dan contoh ayat.
To register at a hotel or airport.
Mendaftar masuk
To arrange or organize something.
Mengatur; menetapkan
To look after something so that it is not lost or damaged.
Menjaga dengan selamat
Located on the left-hand side of someone.
Di sebelah kiri anda
The formal process of settling your bill and returning your room key before leaving a hotel.
Proses daftar keluar
A service provided by hotels where they call your room at a specific time to wake you up.
Perkhidmatan panggilan bangun tidur
The basic, entry-level room type offered by a hotel, usually with standard amenities.
Bilik standard