At the BankDi Bank
Pratonton Audio Lengkap
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EN: Use 'Welcome to' followed by a place name to greet someone arriving at a specific location.
Bahasa Melayu: Gunakan 「Welcome to」 yang diikuti dengan nama tempat untuk menyambut kedatangan seseorang di lokasi tertentu.
Welcome to our home.
Selamat datang ke rumah kami.
EN: In English-speaking business environments, it is standard practice to greet customers with a time-specific greeting (Good morning/afternoon) followed by the company's name.
EN: Use 'Good morning' as a polite greeting from the time you wake up until around noon.
Bahasa Melayu: Gunakan 「Good morning」 sebagai ucapan sopan bermula dari waktu bangun tidur sehingga kira-kira waktu tengah hari.
Good morning, teacher.
Selamat pagi, cikgu.
EN: In English-speaking cultures, it is common to combine a casual 'Hi' with a more formal 'Good morning' to sound both friendly and professional.
EN: Use 'How can I...' to offer help or ask for instructions politely.
Bahasa Melayu: Gunakan 「How can I...」 untuk menawarkan bantuan atau meminta arahan secara sopan.
How can I get to the bank?
Bagaimanakah caranya untuk saya ke bank?
EN: In English-speaking service environments, adding 'today' at the end of a question makes the offer of help sound more immediate and attentive.
EN: Use 'want to' followed by a base verb to express a desire or intention to do an action.
Bahasa Melayu: Gunakan 「want to」 yang diikuti dengan kata kerja asal untuk menunjukkan hasrat atau niat untuk melakukan sesuatu.
I want to buy a coffee.
Saya nak beli secawan kopi.
EN: In English-speaking countries, opening a bank account usually requires identification like a passport and proof of address. It is common to state your purpose clearly upon arrival.
EN: Use 'What kind of...' to ask for specific details or categories of something.
Bahasa Melayu: Gunakan 「What kind of...」 untuk bertanyakan butiran khusus atau kategori sesuatu perkara.
What kind of food do you like?
Apakah jenis makanan yang anda suka?
EN: In a service environment, saying 'Sure!' is a very common and friendly way to acknowledge a customer's request, making the customer feel welcome.
EN: Use 'I need + [noun]' to express a requirement or necessity clearly and directly.
Bahasa Melayu: Gunakan 「I need + [kata nama]」 untuk menyatakan keperluan atau barang yang diperlukan secara jelas dan terus.
I need a menu, please.
Boleh berikan saya menu, sila.
EN: In English-speaking countries, using 'please' when making a request is essential for basic politeness, especially in formal settings like a bank.
EN: Use 'I need + [something]' to tell someone what is required to complete a task. Adding 'please' at the end makes the request polite.
Bahasa Melayu: Gunakan 「I need + [sesuatu]」 untuk memberitahu seseorang apa yang diperlukan untuk menyempurnakan sesuatu tugasan. Menambah 「please」 di penghujung ayat akan membuatkan nada anda bertukar lebih sopan.
I need your name, please.
Boleh berikan nama anda, sila.
EN: In English-speaking service environments, using 'please' is essential. Without it, 'I need your passport' can sound like a command rather than a polite request.
EN: This is a fixed expression used when handing something to someone. It does not follow the standard 'Subject + Verb' word order for giving things.
Bahasa Melayu: Ini ialah frasa tetap yang digunakan semasa menyerahkan sesuatu kepada seseorang. Ia tidak mengikut struktur ungkapan biasa iaitu 「subjek + kata kerja」 untuk memberi barang.
Here is your coffee.
Ini kopi anda.
EN: In English-speaking cultures, it is polite to say 'Here you go' or 'There you go' when handing over documents, money, or items in a shop or bank.
EN: Use 'Please' followed by a verb to make a polite request or instruction.
Bahasa Melayu: Gunakan 「Please」 yang diikuti dengan kata kerja untuk membuat permintaan atau arahan secara sopan.
Please sit down.
Sila duduk.
EN: In English-speaking service environments, 'Please' and 'Thank you' are essential for polite interaction, even when giving simple instructions.
EN: To ask a question with 'is', move the verb 'is' to the front of the sentence before the subject 'this'.
Bahasa Melayu: Untuk bertanyakan soalan menggunakan 'is', alihkan kata kerja 'is' ke hadapan ayat sebelum subjek 'this'.
Is this your pen?
Adakah ini pen anda?
EN: In English-speaking service environments, it is very common and polite to ask 'Is this correct?' to ensure you have followed instructions properly, especially when filling out official bank forms.
EN: Use 'look' + adjective to describe how something appears or seems to you.
Bahasa Melayu: Gunakan 「look」 + kata sifat untuk menggambarkan rupa atau amatan sesuatu pada tanggapan anda.
That cake looks delicious.
Kek itu nampak sedap.
EN: In English-speaking service environments, staff often use positive reinforcement like 'good' or 'great' to reassure customers that everything is proceeding correctly.
EN: Use the pattern 'Something is ready' to say that a task is finished or an item is prepared for use.
Bahasa Melayu: Gunakan pola 「Something is ready」 untuk memberitahu bahawa sesuatu tugasan telah selesai atau sesuatu barangan sudah sedia untuk digunakan.
Dinner is ready.
Makan malam sudah siap.
EN: In customer service, using 'now' emphasizes that the service is completed immediately and the customer can proceed to the next step.
EN: Use 'have' to show that you possess something or need to ask something. For 'I', 'you', 'we', and 'they', use 'have'.
Bahasa Melayu: Gunakan 'have' untuk menunjukkan bahawa anda memiliki sesuatu atau perlu bertanyakan sesuatu. Gunakan 'have' apabila subjeknya ialah 'I' (saya), 'you' (awak/anda), 'we' (kami/kita), atau 'they' (mereka).
I have a pen.
Saya ada sebatang pen.
EN: In English-speaking service environments, it is common and polite to use positive words like 'Great' or 'Perfect' before asking a follow-up question.
EN: Use 'Can I + verb' to ask for permission or to ask if something is possible.
Bahasa Melayu: Gunakan 「Can I + kata kerja」 untuk meminta kebenaran atau bertanyakan sama ada sesuatu itu boleh dilakukan.
Can I pay by credit card?
Bolehkah saya bayar guna kad kredit?
EN: In modern banking, 'online' usually refers to both web browsers and mobile apps. Most banks in English-speaking countries encourage using apps for simple transfers to save time.
EN: Use 'can' to talk about things that are possible or allowed. In short answers, 'you can' confirms the ability without repeating the main verb.
Bahasa Melayu: Gunakan 「can」 untuk bercakap tentang perkara yang boleh atau dibenarkan. Dalam jawapan pendek, 「you can」 mengesahkan kebenaran tersebut tanpa perlu mengulang kata kerja utama.
Can I use my phone? Yes, you can.
Bolehkah saya guna telefon bimbit? Ya, boleh.
EN: In modern banking, many services are moved to mobile apps. Using 'app' (short for application) is very common in daily English.
EN: Use 'Where is...?' to ask for the location of a single person, place, or thing.
Bahasa Melayu: Gunakan 「Where is...?」 untuk bertanyakan lokasi seseorang, tempat, atau barang secara tunggal.
Where is the bathroom?
Di manakah tandas?
EN: In many English-speaking countries, people use the acronym 'ATM' (Automated Teller Machine) rather than saying the full name. In the UK or Australia, you might also hear people call it a 'cash machine' or 'cashpoint'.
EN: Use 'near' to describe that something is close to a specific place or object.
Bahasa Melayu: Gunakan 'near' untuk menggambarkan sesuatu yang berdekatan dengan tempat atau objek tertentu.
The bank is near the park.
Bank itu berdekatan dengan taman.
EN: In many English-speaking countries, ATMs are commonly found inside bank lobbies, but also in convenience stores and on street corners for 24/7 access.
EN: Use 'One more' followed by a noun to ask for or mention an additional item or action.
Bahasa Melayu: Gunakan 「One more」 yang diikuti dengan kata nama untuk meminta atau menyebut barangan mahupun tindakan tambahan.
One more coffee, please.
Boleh tambah secawan kopi lagi, sila.
EN: Adding 'please' at the end of a request is essential in English-speaking cultures to remain polite, especially in service environments like banks.
EN: Use 'What is...?' to ask for specific information or a value.
Bahasa Melayu: Gunakan 「What is...?」 untuk meminta maklumat khusus atau nilai sesuatu.
What is the price of this bag?
Berapakah harga beg ini?
EN: In banks, exchange rates fluctuate daily. It is common to ask for the 'buying rate' or 'selling rate' depending on whether you are getting or giving local currency.
EN: Use the structure 'A is B' to state the exchange rate or value of something.
Bahasa Melayu: Gunakan struktur 「A is B」 untuk menyatakan kadar pertukaran mata uang atau nilai sesuatu barang.
One apple is two dollars.
Sebiji epal berharga dua dolar.
EN: In international banking, 'yuan' refers to the Chinese Renminbi (RMB). Exchange rates fluctuate daily based on the global market.
EN: Use 'That is + adjective' to give a positive reaction to information someone just told you.
Bahasa Melayu: Gunakan 「That is + kata sifat」 untuk memberikan reaksi positif terhadap maklumat yang baru disampaikan oleh seseorang.
That is great.
Bagusnya.
EN: In English-speaking service environments, it is common to acknowledge helpful information with a positive comment like 'That is good' before saying thank you.
EN: Use 'Have a + adjective + day' to give a friendly goodbye to someone.
Bahasa Melayu: Gunakan 「Have a + kata sifat + day」 untuk mengucapkan selamat tinggal secara mesra kepada seseorang.
Have a great day!
Semoga hari anda hebat!
EN: In English-speaking cultures, 'Have a nice day' is a standard polite closing in customer service. It is expected that you respond with 'You too!'
EN: Use 'You too' as a short way to return a polite wish or greeting (like 'Have a nice day') without repeating the whole sentence.
Bahasa Melayu: Gunakan 「You too」 sebagai cara ringkas untuk membalas ucapan atau doa mesra daripada seseorang (seperti 「Semoga hari anda menyenangkan」) tanpa perlu mengulang keseluruhan ayat.
Have a great weekend! You too!
Selamat bercuti hujung minggu! Kamu juga!
EN: In English-speaking cultures, it is considered polite to return a greeting or well-wish. Saying 'You too' is a standard and friendly response to service workers or colleagues.
Kosa kata utama dengan sebutan IPA, definisi, contoh ayat, dan kuiz interaktif.
Dalam konteks: akaun bank
Dalam konteks: simpanan (digunakan untuk akaun simpanan)
Dalam konteks: pasport
Dalam konteks: borang
Dalam konteks: betul / tepat
Dalam konteks: pindah wang / pindahan
Dalam konteks: terdekat
Dalam konteks: menukar / pertukaran
Dalam konteks: kadar
Dalam konteks: yuan (unit mata wang Renminbi)
Frasa dengan label jenis, definisi dwibahasa, nota penggunaan, dan contoh ayat.
To start a new relationship with a bank to keep money there.
Membuka akaun
To complete a form or document by writing information in the spaces.
Mengisi (borang)
The value of one currency for the purpose of conversion to another.
Kadar pertukaran
Used when handing something to someone.
Ini dia; ambillah
A specific type of bank account used to hold money that is not needed for daily expenses, typically earning interest.
Akaun simpanan
The electronic movement of funds from one bank account to another.
Pindahan wang