EN: When introducing yourself on the phone or in a professional setting, use 'This is [Name]' instead of 'I am [Name]'.
한국어: 전화상으로나 공식적인 자리에서 자신을 소개할 때는 「I am [이름]」 대신 「This is [이름]」을 사용합니다.
Hello, this is Mary from the marketing department.
안녕하세요, 마케팅팀의 Mary입니다.
EN: In English-speaking business culture, it is polite and efficient to state your name and your department or company immediately when starting a call.
EN: When introducing yourself on the phone or in a professional context, use 'This is [Name]' instead of 'I am [Name]'.
한국어: 전화상으로나 공식적인 자리에서 자신을 소개할 때는 「I am [이름]」 대신 「This is [이름]」을 사용합니다.
Hi, this is Mary from the marketing department.
안녕하세요, 마케팅부 Mary입니다.
EN: In English-speaking business culture, it is polite to briefly ask 'How are you?' even if you are calling for a specific purpose. It builds rapport before getting to the main point.
EN: Use 'I am doing well' to answer the question 'How are you?'. It is a polite way to say you are happy or healthy.
한국어: 「How are you?」라는 질문에 답할 때 「I am doing well」을 사용합니다. 잘 지내고 있거나 건강하다는 것을 예의 바르게 표현하는 방식입니다.
She is doing well in her new job.
그녀는 새 직장에서 아주 잘 적응하고 있습니다.
EN: In English-speaking cultures, 'How are you?' is often a greeting rather than a deep question. 'I am doing well' is a standard, positive response that keeps the conversation professional and friendly.
EN: Use 'called about' followed by a noun to explain the reason for your phone call.
한국어: 전화를 건 목적이나 이유를 설명할 때는 「called about」 뒤에 명사를 붙여 사용합니다.
I called about the job opening.
채용 공고에 대해 문의하려고 전화드렸습니다.
EN: In English-speaking business culture, it is common to briefly acknowledge a 'How are you?' before moving directly to the purpose of the call to respect the other person's time.
EN: Use 'What do you + verb' to ask for information or details about someone's needs or actions.
한국어: 상대방의 필요사항이나 행동에 관한 정보, 세부 사항을 물어볼 때는 「What do you + 동사」를 사용합니다.
What do you want to eat?
무엇을 먹고 싶나요?
EN: In a professional context, 'Sure' is a common, friendly way to agree to a request before asking for more details.
EN: Use 'want to + verb' to express a desire or intention to do something.
한국어: 어떤 행동을 하고 싶은 욕구나 의도를 나타낼 때는 「want to + 동사」를 사용합니다.
I want to drink some water.
물 좀 마시고 싶어요.
EN: In business contexts, 'talk to' is common, but 'speak with' is often considered slightly more professional and collaborative.
EN: The modal verb 'can' is used to show ability or possibility. It is followed by the base form of the verb without 'to'.
한국어: 조동사 「can」은 능력이나 가능성을 나타낼 때 사용합니다. 뒤에는 「to」 없이 동사원형이 옵니다.
I can help you with your homework.
제가 숙제를 도와드릴 수 있습니다.
EN: In a professional setting, 'transfer' is the standard term for connecting a phone call to another person. Using 'can' makes the offer sound helpful and polite.
EN: Use 'would be' to talk about a situation that hasn't happened yet but you are imagining. It is a polite way to react to a suggestion.
한국어: 아직 일어나지 않았지만 가상으로 상상하는 상황을 설명할 때 「would be」를 사용합니다. 상대방의 제안에 예의 바르게 반응할 때 쓰는 표현입니다.
That would be nice.
그렇게 해 주시면 좋겠습니다.
EN: In English-speaking business culture, it is common and polite to use the person's first name after saying 'Thank you' to build a friendly relationship.
EN: Use 'Please' followed by a verb to make a polite request or command.
한국어: 공손한 요청이나 지시를 할 때는 「Please」 뒤에 동사원형을 사용합니다.
Please sit down.
앉으세요.
EN: In business phone calls, 'hold' is the standard term for waiting on the line. Adding 'for a moment' makes the request sound less demanding and more professional.
EN: Use 'will' followed by a basic verb to talk about things you decide to do at the moment of speaking.
한국어: 말하는 순간에 결정한 행동이나 약속을 나타낼 때는 「will」 뒤에 동사원형을 사용합니다.
I will call you later.
나중에 전화드리겠습니다.
EN: In business contexts, 'Sure' is a friendly and professional way to agree to a request, often used instead of the more formal 'Yes'.
EN: Use 'at one's desk' to describe someone being in their workspace and ready to work.
한국어: 누군가가 자신의 자리에 있어서 일할 준비가 되어 있는 상태를 설명할 때 「at one's desk」를 사용합니다.
Is Mr. Lee at his desk right now?
이 대리님 지금 자리에 계신가요?
EN: In professional settings, saying someone is 'not at their desk' is a polite way to say they are unavailable without giving too much personal detail about where they are (e.g., in the bathroom or on break).
EN: Use 'should' to ask for advice or suggestions when you are not sure what to do.
한국어: 어떻게 해야 할지 불확실하여 조언이나 제안을 구할 때 「should」를 사용합니다.
What should I wear to the party?
파티에 무엇을 입고 가야 할까요?
EN: 'That is too bad' is a common way to show empathy in English. It doesn't always mean something is 'evil' or 'terrible'; it often just means 'I'm sorry to hear that' or 'That's a pity.'
EN: Use 'can' + 'verb' to show that something is possible or allowed.
한국어: 어떤 일이 가능하거나 허용됨을 나타낼 때는 「can」 + 「동사」를 사용합니다.
You can call me later.
나중에 저에게 전화 주시면 됩니다.
EN: In Western business culture, leaving a voicemail is a standard way to communicate when someone is unavailable, though it is becoming less common than email or instant messaging.
EN: Use 'How do I + verb' to ask for instructions or the method to do something.
한국어: 어떤 일을 하는 방법이나 지시 사항을 물어볼 때는 「How do I + 동사」를 사용합니다.
How do I open this box?
이 상자는 어떻게 여나요?
EN: In Western business culture, leaving a clear voicemail with your name, number, and purpose is a standard professional skill when someone is unavailable.
EN: Use 'will' to talk about a decision you just made or an action you are about to do immediately.
한국어: 방금 내린 결정이나 즉시 실행하려는 행동을 나타낼 때는 「will」을 사용합니다.
I will open the door for you.
제가 문을 열어 드리겠습니다.
EN: In Western business culture, leaving a detailed voicemail is common when someone is unavailable. It is expected that you state your name, number, and the reason for your call clearly.
EN: Use 'will' to talk about a decision you just made or a future action you plan to do.
한국어: 방금 내린 결정이나 앞으로 할 예정인 행동을 나타낼 때는 「will」을 사용합니다.
I will call you later.
나중에 전화드리겠습니다.
EN: In professional settings, 'leave a name and number' is a standard way to ensure the person can return your call. It shows you are proactive.
EN: Use 'Ask for' followed by a noun to request something from someone.
한국어: 누군가에게 무언가를 요청할 때는 「Ask for」 뒤에 명사를 붙여 사용합니다.
I will ask for a menu.
메뉴판을 요청하겠습니다.
EN: In business contexts, 'asking for a callback' is a polite way to ensure the other person contacts you when they are free, rather than you having to call them repeatedly.
EN: Use 'ask + person + to + action' to tell someone what you want them to do.
한국어: 상대방에게 어떤 행동을 해달라고 요청할 때는 「ask + 사람 + to + 동사」 구문을 사용합니다.
I will ask him to help me.
그에게 도와달라고 부탁하겠습니다.
EN: In business contexts, 'call back' is a standard professional way to request a return phone call. Specifying a time like 'tomorrow' helps manage expectations.
EN: Use 'better than' to compare two things when one is of higher quality or more suitable than the other.
한국어: 두 가지 대상을 비교하여 어느 한쪽이 더 뛰어나거나 적합함을 나타낼 때는 「better than」을 사용합니다.
Coffee is better than tea.
커피가 차보다 낫습니다.
EN: In business contexts, suggesting a specific time when someone is 'free' is a polite way to help the caller plan their next step.
EN: Use 'Thanks for + noun' to express gratitude for a specific action or thing someone provided.
한국어: 상대방의 특정 행동이나 제공해 준 것에 대해 감사할 때는 「Thanks for + 명사」를 사용합니다.
Thanks for the coffee.
커피 고맙습니다.
EN: In English-speaking business culture, it is common and polite to use the person's first name (like 'Tom') even when ending a conversation. It builds a friendly rapport.
EN: The phrase 'No problem' is a common way to respond to 'Thank you'. It shows that the help provided was easy to give and you were happy to do it.
한국어: 「No problem」은 「감사합니다」라는 말에 대한 흔한 답변입니다. 상대방을 도와주는 것이 어렵지 않고 기꺼이 도왔음을 나타냅니다.
No problem, I can help you with your homework.
천만에요, 숙제를 도와드릴 수 있어요.
EN: In Western business culture, ending a call with a friendly wish like 'Good luck' is common when the other person is about to start a task or project.
IPA 발음, 정의, 예문, 인터랙티브 퀴즈가 포함된 핵심 단어입니다.
문맥 속: 계획된 작업이나 프로젝트
문맥 속: 디자인, 제품이나 계획을 구상하고 만드는 과정
문맥 속: 전화 연결, 전송
문맥 속: 잠시, 매우 짧은 시간
문맥 속: 음성 메일, 음성 사함함
문맥 속: 회신 전화, 콜백
문맥 속: 내일
문맥 속: 완벽한, 완벽해요, 아주 좋아요
유형 태그, 이중 언어 정의, 사용 설명, 예문이 포함된 구문입니다.
to wait for a short period of time, especially on the telephone
잠시만 기다려 주세요
to be present in one's working area
자리에 있습니다
to return a telephone call
다시 전화하다
to give information to someone so they can read or hear it later
메시지를 남기다
To connect a telephone caller to another extension or person.
전화 연결(전환)
To wait on a telephone line without hanging up.
(전화를) 끊지 않고 기다리다
A digital storage space where voice messages are recorded and kept.
음성 사서함
A return telephone call made to someone who has previously called.
회신 전화 (콜백)