Ovo Energy to pay more than £10m over prepayment meter monitoring failingsOvo Energy akan membayar lebih dari £10 juta atas kegagalan pemantauan meteran prabayar
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EN: The preposition 'for' followed by a gerund (verb+ing) is used to express the reason or cause for an action, especially in legal or official contexts like penalties or rewards.
Bahasa Indonesia: Preposisi 'for' diikuti oleh gerund (kata kerja + -ing) digunakan untuk menyatakan alasan atau sebab dari suatu tindakan, terutama dalam konteks hukum atau formal untuk menjelaskan alasan dihukum atau diberi penghargaan.
He was fined for speeding in a school zone.
Dia didenda karena melaju melebihi batas kecepatan di area sekolah.
EN: The modal verb 'must' expresses a strong obligation or necessity, often imposed by a law, rule, or authority.
Bahasa Indonesia: Kata kerja modal 'must' menyatakan kewajiban atau kebutuhan yang kuat, sering kali dipaksakan oleh hukum, aturan, atau otoritas.
All employees must wear a safety helmet on the construction site.
Semua karyawan wajib memakai helm keselamatan di lokasi konstruksi.
EN: In the UK, 'vulnerable customers' refers to people who may be at greater risk of harm or loss due to their personal circumstances, such as age, physical or mental health issues, or low income. Energy companies have a legal obligation to provide extra support to these individuals, especially regarding their heating and electricity supply.
EN: The Present Perfect Tense (have/has + past participle) is used here to describe a past action (agreeing to pay) that has a significant impact or relevance to the present situation.
Bahasa Indonesia: Present Perfect Tense (have/has + past participle) digunakan di sini untuk menggambarkan tindakan yang terjadi di masa lalu (setuju untuk membayar) dan tindakan tersebut memiliki dampak atau keterkaitan yang signifikan dengan keadaan saat ini.
The government has announced new measures to tackle inflation.
Pemerintah telah mengumumkan langkah-langkah baru untuk mengatasi inflasi.
EN: Apposition is a grammatical construction in which two elements, typically noun phrases, are placed side by side so that one identifies or explains the other. Here, 'Ofgem' explains who the 'British energy regulator' is.
Bahasa Indonesia: Aposisi adalah struktur gramatikal yang menempatkan dua elemen, biasanya frasa nomina, berdampingan sehingga salah satunya digunakan untuk mengidentifikasi atau menjelaskan yang lain. Di sini,
My brother, a talented musician, lives in London.
Kakak laki-laki saya, seorang musisi yang sangat berbakat, tinggal di London.
EN: Ofgem is the government regulator for the electricity and downstream natural gas markets in Great Britain. It plays a crucial role in protecting consumers, especially vulnerable ones, by ensuring energy companies follow strict rules.
EN: The Noun Clause with 'that': The word 'that' introduces a subordinate clause that functions as the direct object of the verb 'discovered'. It tells us exactly what was discovered.
Bahasa Indonesia: Klausa nomina dengan 'that': Kata 'that' di sini memperkenalkan klausa subordinat yang berfungsi sebagai objek langsung dari kata kerja 'discovered' (menemukan), untuk menjelaskan secara spesifik apa yang ditemukan.
The study discovered that many people prefer working from home.
Penelitian itu menemukan bahwa banyak orang lebih suka bekerja dari rumah.
EN: Relative Clause with 'who': This is an adjective clause used to provide more information about the noun 'customers'. 'Who' is the relative pronoun acting as the subject of the clause.
Bahasa Indonesia: Klausa relatif dengan 'who': Ini adalah klausa adjektiva yang digunakan untuk memberikan informasi lebih lanjut tentang kata benda 'customers' (pelanggan). 'Who' adalah kata ganti relatif yang berfungsi sebagai subjek dalam klausa tersebut.
I have a friend who lives in London.
Saya punya teman yang tinggal di London.
EN: In the UK, 'vulnerable customers' is a specific term used by regulators like Ofgem to refer to people who may be at greater risk of harm, such as the elderly, those with disabilities, or people facing financial hardship. 'Prepayment meters' are often associated with lower-income households as they allow for pay-as-you-go energy use, but they can lead to self-disconnection if the customer runs out of money.
EN: The modal structure 'could have + past participle' is used to express a past possibility or potential that something was capable of happening, even if it didn't necessarily occur.
Bahasa Indonesia: Struktur modal
The heavy rain could have caused a flood if it hadn't stopped.
Jika hujan tidak berhenti, hujan deras ini bisa saja menyebabkan banjir.
EN: The phrase 'expose someone to something' means to put someone in a situation where they are not protected from something dangerous or unpleasant.
Bahasa Indonesia: Frasa
The new policy might expose the company to legal action.
Kebijakan baru ini dapat membuat perusahaan menghadapi tuntutan hukum.
EN: In the UK, 'the regulator' in the energy sector refers to Ofgem (Office of Gas and Electricity Markets). They have significant powers to fine companies that fail to protect 'vulnerable customers,' a term specifically used for people who are elderly, disabled, or on low incomes and might struggle to pay for or access essential services.
EN: Relative Clauses with 'that': A relative clause provides more information about a noun (the antecedent). In this sentence, 'that requires...' describes the 'device'.
Bahasa Indonesia: Klausa relatif dengan 'that': Klausa relatif memberikan informasi lebih lanjut tentang kata benda (antecedent). Dalam kalimat ini, 'that requires...' digunakan untuk menjelaskan 'device' (perangkat).
This is a machine that makes coffee automatically.
Ini adalah mesin yang secara otomatis membuat kopi.
EN: Subject-Verb Agreement: In the relative clause, the verb 'requires' is in the third-person singular form because it refers back to 'a device'.
Bahasa Indonesia: Kesesuaian Subjek-Kata Kerja: Dalam klausa relatif, kata kerja 'requires' menggunakan bentuk orang ketiga tunggal karena subjeknya adalah 'a device' (sebuah perangkat).
He has a car that runs on electricity.
Dia memiliki mobil yang berjalan dengan listrik.
EN: In the UK, prepayment meters are common for households that struggle with budgeting or have previous debt with energy suppliers. They are often more expensive than standard credit meters, which is why they are a focus for regulators like Ofgem when protecting vulnerable citizens.
EN: Passive Voice (be + past participle): Used when the action is more important than the person performing it. Here, 'are used' focuses on the meters.
Bahasa Indonesia: Kalimat pasif (be + past participle): Digunakan ketika tindakan lebih penting daripada orang yang melakukan tindakan. Di sini, 'are used' menempatkan fokus pada meteran.
The classroom is cleaned by students every day.
Ruang kelas ini dibersihkan oleh siswa setiap hari.
EN: Relative Clauses with 'who': Used to provide more information about a person or group of people. In this sentence, two clauses describe the 'people'.
Bahasa Indonesia: Klausa relatif dengan 'who': Digunakan untuk memberikan informasi lebih lanjut tentang seseorang atau sekelompok orang. Dalam kalimat ini, ada dua klausa yang digunakan untuk menggambarkan 'people' (orang).
I know a woman who speaks five languages.
Saya kenal seorang wanita yang bisa berbicara lima bahasa.
EN: In the UK, prepayment meters are often associated with fuel poverty. While they help with budgeting, the tariffs are sometimes higher than standard credit meters, which can disproportionately affect low-income households.
EN: The relative pronoun 'who' is used to introduce a relative clause that provides more information about a person or people (in this case, 'customers').
Bahasa Indonesia: Kata ganti relatif 'who' digunakan untuk memperkenalkan klausa relatif yang memberikan informasi lebih lanjut tentang orang (dalam kalimat ini, 'customers').
The students who finished the test early were allowed to leave.
Siswa yang menyelesaikan ujian lebih awal diizinkan untuk pergi.
EN: Non-defining relative clauses are introduced by a comma and 'which'. They provide extra information about a noun (here, 'the priority services register') that is not essential to identify it.
Bahasa Indonesia: Klausa relatif non-pembatas diperkenalkan dengan koma dan 'which'. Klausa ini memberikan informasi tambahan tentang kata benda (di sini, 'priority services register') yang tidak penting untuk mengidentifikasi kata benda tersebut.
He gave me his phone number, which I wrote on a piece of paper.
Dia memberi saya nomor teleponnya, yang saya tulis di selembar kertas.
EN: The 'Priority Services Register' is a free support service in the UK energy market. It is designed to help people who are in vulnerable situations, such as the elderly, those with disabilities, or those with long-term health conditions, ensuring they receive extra help during power cuts or billing issues.
EN: The phrase 'As part of' is a prepositional phrase used to indicate that something is a component or a result of a larger agreement, process, or situation.
Bahasa Indonesia: Frasa
As part of the deal, the company will hire fifty new employees.
Sebagai bagian dari kesepakatan, perusahaan akan mempekerjakan lima puluh karyawan baru.
EN: The future tense 'will pay' is used here to express a firm commitment or a formal announcement of a future action resulting from an official decision.
Bahasa Indonesia: Bentuk masa depan 'will pay' digunakan di sini untuk menyatakan komitmen yang kuat atau pengumuman resmi tentang tindakan di masa depan yang dihasilkan dari keputusan resmi.
The government will provide more funding for schools next year.
Pemerintah akan memberikan lebih banyak dana untuk sekolah-sekolah tahun depan.
EN: In the UK, 'redress' refers to a system where companies compensate customers or pay into a fund to make up for poor service or regulatory failings. Ofgem uses these funds to support energy-related charities and vulnerable consumers.
EN: The future tense with 'will' is used here to express a firm commitment or promise made by the company as part of a formal agreement.
Bahasa Indonesia: Bentuk masa depan dengan 'will' digunakan di sini untuk menyatakan komitmen yang kuat atau janji yang dibuat oleh perusahaan sebagai bagian dari perjanjian resmi.
The government will provide financial aid to small businesses next year.
Pemerintah akan memberikan bantuan keuangan untuk usaha kecil tahun depan.
EN: Superactive adjectives like 'most vulnerable' are used to compare one group against all others in a category. 'Vulnerable' is a long adjective, so it requires 'most' to form the superlative.
Bahasa Indonesia: Kata sifat superlatif seperti 'most vulnerable' digunakan untuk membandingkan satu kelompok dengan semua kelompok lain dalam kategori yang sama. 'Vulnerable' adalah kata sifat panjang, jadi perlu ditambahkan 'most' untuk membentuk superlatif.
This program aims to help the most talented students in the country.
Program ini bertujuan untuk membantu siswa paling berbakat di negara ini.
EN: In the UK energy market, 'vulnerable customers' is a specific regulatory term referring to people who may be at greater risk of harm if their energy supply is cut off, such as the elderly, disabled, or those in financial hardship. Companies have legal obligations to protect them.
EN: The phrase 'instead of' is a prepositional phrase used to indicate that one thing is chosen or happens rather than another. It is followed by a noun, pronoun, or gerund.
Bahasa Indonesia: Frasa 'instead of' adalah frasa preposisi yang digunakan untuk menunjukkan bahwa satu hal dipilih atau terjadi daripada hal lain (sebagai pengganti, bukan). Frasa ini diikuti oleh kata benda, kata ganti, atau gerund.
We decided to walk instead of taking the bus.
Ungkapan 'What about...?' adalah konstruksi elips yang digunakan untuk memperkenalkan topik baru atau meminta informasi lebih lanjut dalam percakapan. Ini berfungsi sebagai pengalih topik.
EN: The passive voice ('was given') is used when the focus is on the action or the recipient of the action rather than the person or entity performing the action.
Bahasa Indonesia: Kalimat pasif ('was given') digunakan ketika fokusnya adalah pada tindakan itu sendiri atau penerima tindakan, bukan pada orang atau entitas yang melakukan tindakan.
The award was given to the most hardworking student.
Penghargaan itu diberikan kepada siswa yang paling rajin.
EN: In the UK, Ofgem (Office of Gas and Electricity Markets) is the government regulator for the electricity and downstream natural gas markets. When companies fail to meet standards, they often pay into a 'redress fund' which supports energy-related charities, rather than sending small individual checks to every customer, which can be administratively inefficient.
EN: Relative Clauses with 'Who': This sentence uses a defining relative clause ('who are eligible for this support') to specify exactly which customers are being discussed. The relative pronoun 'who' acts as the subject of the clause.
Bahasa Indonesia: Klausa relatif dengan 'Who': Kalimat ini menggunakan klausa relatif pembatas ('who are eligible for this support') untuk menunjukkan secara spesifik pelanggan mana yang sedang dibahas. Kata ganti relatif 'who' berfungsi sebagai subjek dalam klausa tersebut.
Students who finish the test early may leave the room.
Siswa yang menyelesaikan ujian lebih awal boleh meninggalkan ruangan.
EN: Passive Voice: 'Will be contacted' is the future simple passive. It is used when the action (contacting) is more important than the person performing it, or to maintain the focus on the 'Customers'.
Bahasa Indonesia: Kalimat pasif: 'Will be contacted' adalah bentuk pasif dari simple future. Bentuk ini digunakan ketika tindakan (menghubungi) lebih penting daripada pelaku, atau untuk menjaga fokus tetap pada 'pelanggan'.
The winners will be announced by the judges tomorrow.
Pemenang akan diumumkan oleh juri besok.
EN: In the UK, energy regulators like Ofgem enforce strict rules to protect 'vulnerable customers' (those who are elderly, disabled, or on low incomes). When companies fail, they often pay into a 'redress fund' which supports energy-related charities, rather than sending small checks to every individual, which is more efficient for large-scale settlements.
EN: The Present Continuous tense (is + verb-ing) is used here to describe an action that is happening now or is currently in progress over a period of time.
Bahasa Indonesia: Present Continuous Tense (is + kata kerja-ing) digunakan di sini untuk menggambarkan tindakan yang sedang terjadi sekarang atau berlangsung dalam periode waktu tertentu.
The company is currently expanding its services to other countries.
Perusahaan tersebut saat ini sedang memperluas layanannya ke negara-negara lain.
EN: The preposition 'to' is used to indicate the recipient of an action, specifically the people receiving the payment in this context.
Bahasa Indonesia: Preposisi
She sent a formal letter to her manager.
Dia mengirim surat resmi kepada manajernya.
EN: The Scottish Highlands and islands are remote areas of the UK. Providing utility services and technical support (like engineers) to these regions is often more logistically challenging and expensive than in urban areas, which is why Ofgem monitors service equality for these rural customers.
EN: The verb 'found' is followed by a 'that' clause, which functions as the direct object of the sentence. This structure is commonly used to report findings, facts, or opinions.
Bahasa Indonesia: Kata kerja
Researchers found that regular exercise improves mental health.
Para peneliti menemukan bahwa olahraga teratur dapat meningkatkan kesehatan mental.
EN: The phrase 'have access to' is a common collocation meaning the right or opportunity to use or benefit from something. In this sentence, it is used in the negative past tense.
Bahasa Indonesia: Frasa
Many people in the village do not have access to clean water.
Banyak orang di desa itu tidak memiliki akses ke air bersih.
EN: In the UK, 'rural customers' in areas like the Scottish Highlands often face challenges with infrastructure and service delivery due to the remote and rugged geography. Regulatory bodies like Ofgem ensure that these populations are not neglected by service providers.
EN: The relative pronoun 'which' can be used to refer to the entire preceding clause, rather than just the noun before it. This is called a sentential relative clause and is always preceded by a comma.
Bahasa Indonesia: Kata ganti relatif 'which' dapat digunakan untuk merujuk pada seluruh klausa sebelumnya, bukan hanya kata benda yang berdekatan. Ini disebut 'klausa relatif non-pembatas' dan biasanya diawali dengan koma.
He passed the exam, which surprised everyone.
Dia lulus ujian, yang mengejutkan semua orang.
EN: The passive voice construction 'were left' (be + past participle) indicates that the subjects (many people) were placed in a certain state or condition by external circumstances.
Bahasa Indonesia: Struktur pasif 'were left' (be + past participle) menunjukkan bahwa subjek (banyak orang) ditempatkan dalam keadaan atau situasi tertentu karena keadaan eksternal.
The windows were left open all night.
Jendela dibiarkan terbuka sepanjang malam.
EN: The phrase 'take steps' is a common collocation meaning to perform a series of actions to achieve a particular goal.
Bahasa Indonesia: 「take steps」 adalah kolokasi umum yang berarti mengambil serangkaian tindakan atau langkah untuk mencapai tujuan tertentu.
The government is taking steps to reduce air pollution.
Pemerintah sedang mengambil langkah-langkah untuk mengurangi polusi udara.
EN: The infinitive 'to help' functions as an adverbial of purpose, explaining why the steps were taken.
Bahasa Indonesia: Infinitif «to help» di sini berfungsi sebagai keterangan tujuan, menjelaskan alasan mengapa langkah-langkah tersebut diambil.
She saved money to buy a new car.
Dia menabung untuk membeli mobil baru.
EN: In the UK energy market, 'vulnerable customers' is a formal term used by regulators like Ofgem to refer to people who may be at greater risk of harm, such as the elderly, disabled, or those in financial hardship.
EN: The Past Perfect Passive ('had been' + past participle) is used to describe an action that was completed before another action in the past, emphasizing the state of the subject.
Bahasa Indonesia: Kalimat pasif Past Perfect ('had been' + past participle) digunakan untuk menggambarkan tindakan yang telah selesai sebelum titik waktu atau tindakan tertentu di masa lalu, dan menekankan keadaan subjek.
The documents had been signed before the meeting started.
Dokumen sudah ditandatangani sebelum rapat dimulai.
EN: The relative clause starting with 'who' provides essential information about the 'people' being discussed. In this case, it defines which specific group of people received visits.
Bahasa Indonesia: Klausa relatif yang dimulai dengan 'who' memberikan informasi penting tentang 'orang' yang sedang dibahas. Dalam kalimat ini, klausa tersebut mendefinisikan kelompok orang tertentu yang menerima kunjungan.
The doctor helped the patients who were waiting in the hall.
Dokter membantu pasien yang menunggu di ruang tunggu.
EN: In the UK, energy companies have a legal 'Social Obligation' to protect vulnerable customers, especially during winter. 'Welfare visits' are physical checks to ensure that people (like the elderly or disabled) are safe and have heating, reflecting the strict regulatory environment overseen by Ofgem.
EN: The Past Perfect Tense (had + past participle) is used to describe an action that was completed before another action or time in the past. In this sentence, 'had not responded' happened before 'were made'.
Bahasa Indonesia: Past Perfect Tense (had + past participle) digunakan untuk menggambarkan tindakan yang telah selesai sebelum tindakan atau titik waktu tertentu di masa lalu. Dalam kalimat ini, 'tidak merespons' terjadi sebelum 'melakukan kunjungan'.
The train had already left when I arrived at the station.
Ketika saya tiba di stasiun, kereta sudah berangkat.
EN: The Passive Voice (be + past participle) is used when the focus is on the action or the recipient of the action rather than who performed it. 'These visits were made' focuses on the visits themselves.
Bahasa Indonesia: Kalimat pasif (be + past participle) digunakan ketika fokusnya adalah pada tindakan itu sendiri atau penerima tindakan, bukan pelaku. 'These visits were made' menempatkan fokus pada kunjungan itu sendiri.
The report was finished by the team yesterday.
Laporan itu diselesaikan oleh tim kemarin.
EN: In the UK energy market, 'welfare visits' are a regulatory requirement for suppliers to ensure the safety of vulnerable customers, especially those who may have lost power or are in financial distress. This reflects the strict consumer protection laws enforced by Ofgem.
EN: The use of 'that' as a conjunction to introduce a noun clause (reported speech). It connects the reporting verb 'said' to the content of the statement.
Bahasa Indonesia: Penggunaan 'that' sebagai konjungsi untuk memperkenalkan klausa nomina (kalimat tidak langsung). Ini menghubungkan kata kerja 'said' dengan isi pernyataan.
The teacher said that the exam would be easy.
Guru berkata bahwa ujiannya akan mudah.
EN: Gerund as a subject: 'Failing' is a gerund (verb + -ing acting as a noun) which serves as the subject of the 'because' clause.
Bahasa Indonesia: Gerund sebagai subjek: 'Failing' adalah gerund (kata kerja + -ing yang berfungsi sebagai kata benda) yang berfungsi sebagai subjek dalam klausa 'because'.
Smoking is bad for your health.
Merokok berbahaya bagi kesehatan Anda.
EN: In the UK, 'vulnerable customers' is a specific regulatory term used by Ofgem to describe people who may be at greater risk of harm due to their personal circumstances, such as age, physical or mental health, or financial stability. Energy companies have legal obligations to provide extra support to these individuals.
Kosakata utama dengan pengucapan IPA, definisi, contoh kalimat, dan kuis interaktif.
Dalam konteks: Regulator, organisasi resmi yang mengawasi industri tertentu (seperti energi, keuangan).
Dalam konteks: Rentan, mudah terluka, merujuk pada kelompok orang yang membutuhkan perlindungan ekstra secara ekonomi atau fisik.
Dalam konteks: Prabayar, sistem di mana pelanggan membayar sebelum menggunakan layanan.
Dalam konteks: Perjanjian penyelesaian, perjanjian hukum yang dicapai oleh kedua belah pihak untuk menyelesaikan sengketa.
Dalam konteks: Ganti rugi, perbaikan, kompensasi atau koreksi atas tindakan yang salah.
Dalam konteks: Kompensasi, uang yang diberikan kepada orang yang dirugikan sebagai ganti rugi.
Dalam konteks: Memenuhi syarat, memiliki kondisi yang memenuhi untuk menerima manfaat atau hak tertentu.
Dalam konteks: Pedesaan, daerah terpencil.
Dalam konteks: Investigasi, pemeriksaan resmi terhadap fakta atau masalah.
Dalam konteks: Terputus (pasokan), penghentian pasokan energi seperti listrik atau gas.
Frasa dengan label jenis, definisi dwibahasa, catatan penggunaan, dan contoh kalimat.
A type of energy meter where the customer pays for electricity or gas in advance.
Meteran prabayar (listrik/gas)
The partial or total forgiveness of debt, or the slowing or stopping of debt growth.
Keringanan utang
A free service provided by energy suppliers and network operators to customers in need of extra help.
Daftar layanan prioritas
To do something to deal with a situation.
Mengambil tindakan