Customs & Immigration

Good morning. I've just arrived on the flight from London. Where should I go?

Good morning and welcome. Please step forward to this counter with your passport ready.

Thank you. Could you please state the purpose of visit for your trip today?

Of course. I'm here on a short holiday to explore the city and visit some friends.

That sounds lovely. And what is the expected duration of your stay here?

I'll be staying for approximately ten days. I've already booked a hotel near the center.

Very good. Now, do you have anything to declare in your luggage today?

I'm not entirely sure what counts. I've brought some homemade jam and a bottle of wine.

The wine should be fine as long as it doesn't exceed the personal allowance limit.

However, homemade food products are sometimes considered prohibited items at this border.

Oh, I had no idea about that restriction. What will happen to the jam then?

I'm afraid it will need to be confiscated, as fresh or homemade goods require special permits.

I completely understand. I'll make sure to check the regulations more carefully next time.

That's a wise decision. You can find all the details on our official customs website.

Thank you so much for your patience and for explaining everything so clearly.

You're very welcome. Enjoy your stay, and don't hesitate to ask if you need help.