Travel Emergencies
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#1
Good afternoon! Welcome to Chapter & Verse Bookshop. How can I help you today?
午安！歡迎光臨 Chapter & Verse 書店。今天有什麼我可以幫您的嗎？
#2
Hi there. Actually, I'm not here to buy books. I really need some help with an emergency.
嗨。事實上，我不是來買書的。我真的很需要一些關於緊急狀況的協助。
#3
Oh no, you look quite stressed. What happened? Are you alright?
喔不，你看起來壓力很大。發生什麼事了？你還好嗎？
#4
Not really. My passport was stolen about two hours ago, along with my wallet and credit cards.
不太好。我的護照大約在兩小時前被偷了，連同我的錢包和信用卡一起。
#5
That's terrible! I'm so sorry to hear that. Have you reported it to the police yet?
那太糟糕了！我很遺憾聽到這個消息。你向警察報案了嗎？
#6
No, I haven't. I was in such a state of shock that I just started wandering around.
不，我還沒（報案）。我當時處於極度震驚的狀態，以至於我只是開始四處徘徊。
#7
I completely understand, but you should file a police report as soon as possible.
我完全理解，但你應該盡快報警。
#8
You're right. Do you happen to know where the nearest police station is located?
你說得對。你碰巧知道最近的警察局在哪裡嗎？
#9
Yes, there's one on Baker Street, just a ten-minute walk from here going north.
是的，在貝克街就有一間，從這裡往北走大約只要十分鐘的路程。
#10
That's helpful. And what about my passport? I'll need it to fly back home.
那很有幫助。那我的護照怎麼辦？我需要它才能飛回家。
#11
You'll need to contact your embassy to apply for an emergency travel document.
你需要聯繫你的大使館來申請緊急旅行文件。
#12
I'm American, so I suppose I should look for the United States Embassy here in London.
我是美國人，所以我認為我應該在倫敦這裡尋找美國大使館。
#13
Exactly. I believe it's located in Nine Elms. Let me look up the address for you.
沒錯。我相信它位於九榆樹區。讓我幫你查一下地址。
#14
Thank you so much. I had been planning this trip for months before everything went wrong.
非常感謝你。在一切出錯之前，我已經計劃這趟旅行好幾個月了。
#15
I can only imagine how frustrating that must be. Here's the embassy address on my phone.
我完全可以想像那有多令人沮喪。這是我手機上的大使館地址。
#16
Perfect. But without my wallet, I don't even have money for the bus or a phone call.
太好了。但沒有錢包，我甚至連搭公車或打電話的錢都沒有。
#17
Don't worry. You can use our shop phone to call the embassy right now.
別擔心。你現在可以使用我們店裡的電話打給大使館。
#18
That would be incredibly kind of you. I also need to call my bank to cancel my cards.
那真是太感激您了。我還需要打電話給銀行取消我的卡片。
#19
Of course! The phone is right behind the counter. Take as much time as you need.
當然可以！電話就在櫃檯正後方。需要多久時間請儘管用。
#20
You've been so helpful, Olivia. I honestly don't know what I would have done without you.
Olivia，妳一直以來都幫了我很大的忙。我真的不知道如果沒有妳，我該怎麼辦。
#21
It's no trouble at all. I once lost my bag while travelling in Spain, so I understand.
這完全不麻煩。我曾經在西班牙旅遊時弄丟了包包，所以我能理解。
#22
Really? Then you know exactly how overwhelming it feels when you're stranded abroad.
真的嗎？那麼妳完全明白隻身受困國外時，那種不知所措的感覺。
#23
Absolutely. After you've made your calls, I can walk you to the police station myself.
當然。在你打完電話之後，我可以親自陪你走到警察局。
#24
That would mean the world to me. Thank you for turning this nightmare into something manageable.
那對我來說意義重大。謝謝你將這場噩夢化為可以應對的情況。