Hotel Check-in
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#1
Good afternoon! Welcome to the Grand Hotel. How can I help you?
午安！歡迎光臨大飯店。我能為您做什麼嗎？
#2
Hi there! I have a reservation under the name Sarah Mitchell.
嗨！我有一項以 Sarah Mitchell 為名的預約。
#3
Let me check that for you right away. Could I see your ID, please?
讓我立刻為您查詢。請問我可以看您的身分證件嗎？
#4
Of course! Here is my passport. I booked the room online last week.
當然！這是我的護照。我上週在網路上預訂了房間。
#5
I can see your reservation here. You have booked a double room for three nights.
我可以在這裡看到您的預訂。您預訂了一間雙人房，入住三晚。
#6
That is correct. Does the room have a nice view of the city?
那是正確的。這間房間有漂亮的城市景觀嗎？
#7
Yes, your room is on the eighth floor, which has a lovely city view.
是的，您的房間在八樓，那裡有很棒的城市景觀。
#8
Oh, that sounds wonderful! I am really excited about this trip.
喔，那聽起來太棒了！我對這次旅行感到非常興奮。
#9
Here is your room key. Your room number is eight fifteen.
這是您的房卡。您的房號是 815。
#10
Thank you! What time is checkout on my last day?
謝謝！我最後一天的退房時間是什麼時候？
#11
Checkout is at eleven in the morning. You can also request a late checkout.
退房時間是早上十一點。您也可以要求延遲退房。
#12
Good to know. I might need that because my flight leaves in the evening.
很高興知道這點。我可能會需要那個，因為我的班機在傍晚起飛。
#13
One more thing. Can I arrange a wake-up call for tomorrow morning?
還有一件事。我可以安排明早的晨呼服務嗎？
#14
Absolutely! What time would you like to be woken up?
沒問題！您想要在幾點被叫醒？
#15
Could you set it for seven o'clock? I have plans to explore the city early.
可以幫我設定在七點嗎？我計畫要早點去探索這座城市。
#16
No problem. Your wake-up call has been set for seven o'clock sharp.
沒問題。您的晨喚服務已設定在七點整。
#17
By the way, is room service available in the evening?
順便問一下，晚上有提供客房服務嗎？
#18
Yes, room service is available from six in the morning until midnight.
是的，客房服務從早上六點供應到午夜。
#19
Perfect! I will probably order something after I come back from dinner.
太棒了！我晚餐回來後可能會點些東西。
#20
You will find the menu in your room. Enjoy your stay, Sarah!
您會在房間裡找到菜單。祝您住宿愉快，莎拉！
#21
Thank you so much, David. You have been really helpful today!
非常感謝你，David。你今天真的幫了大忙！