Business Email商務電郵
聆聽課程
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#1
Mastering the Art of Professional Business Emails
精通專業商務電子郵件的藝術
#2
In today's global business environment, writing effective emails has become an essential professional skill.
在當今的全球商業環境中，撰寫有效的電子郵件已成為一項不可或缺的專業技能。
#3
Whether you are communicating with colleagues, clients, or potential partners, the tone and structure of your email matter greatly.
無論你是與同事、客戶還是潛在的合作夥伴溝通，電子郵件的語氣和結構都非常重要。
#4
A well-crafted email can strengthen relationships, while a poorly written one may cause misunderstandings or even damage your reputation.
一封精心編寫的電子郵件可以加強關係，而一封寫得不好的郵件則可能導致誤解，甚至損害你的名譽。
#5
Understanding the key elements of professional email writing will help you communicate with confidence and clarity.
瞭解專業電子郵件寫作的關鍵要素將幫助你以自信且清晰的方式進行溝通。
#6
Every professional email should begin with an appropriate greeting.
每封專業電子郵件都應該以適當的問候語開頭。
#7
The most common and widely accepted opening is "Dear" followed by the recipient's name.
最常見且被廣泛接受的開頭是「Dear」，後面接著收件人的姓名。
#8
For example, you might write "Dear Mr. Thompson" or "Dear Sarah" depending on how formal the relationship is.
例如，你可能會根據關係的正式程度寫下「親愛的湯普森先生」或「親愛的莎拉」。
#9
If you do not know the person's name, "Dear Sir or Madam" remains a safe and respectful choice.
如果您不知道對方的姓名，「親愛的先生或女士」仍然是一個安全且禮貌的選擇。
#10
Choosing the right greeting sets the tone for the entire message and shows that you respect the reader.
選擇正確的問候語能為整封郵件奠定基調，並展現出你對讀者的尊重。
#11
The body of your email should be clear, concise, and well-organized.
電子郵件的正文應該要清晰、簡潔且條理分明。
#12
State your purpose in the first sentence so the reader immediately understands why you are writing.
在第一句話中陳述你的目的，以便讀者能立即理解你寫信的原因。
#13
If you need to send documents, always mention the attachment explicitly in your message.
如果你需要發送文件，務必在郵件中明確提及附件。
#14
A simple phrase like "Please find the report attached" ensures the recipient knows to look for the file.
像「請查收附件報告」這樣簡單的短語，能確保收件人知道要查看該檔案。
#15
Having mentioned all relevant details, you should also indicate whether any action is required from the reader.
在提及所有相關細節後，你也應該指出讀者是否需要採取任何行動。
#16
This approach prevents confusion and keeps the communication efficient.
這種做法能防止混淆，並保持溝通的高效率。
#17
Knowing how and when to follow up on an email is equally important.
知道如何以及何時跟進電子郵件同樣重要。
#18
If you have not received a response within a reasonable time, sending a polite follow up message is perfectly acceptable.
如果您在合理的時間內沒有收到回覆，發送一封禮貌的後續追蹤郵件是完全可以接受的。
#19
You might write something like "I am writing to follow up on my previous email regarding the project deadline."
你可能會寫出類似這樣的話：「我寫這封信是為了跟進我之前關於專案截止日期的郵件。」
#20
This kind of reminder shows professionalism without being pushy.
這種提醒展現了專業性，同時又不會顯得咄咄逼人。
#21
It is generally recommended that you wait at least two to three business days before sending a follow up.
通常建議您在發送跟進郵件之前至少等待兩到三個工作日。
#22
By that time, the recipient will have had enough time to review your original message.
到那時，收件人將已經有足夠的時間來審閱您的原始訊息。
#23
Finally, closing your email properly leaves a lasting impression.
最後，妥善地結束電子郵件會留下深刻的印象。
#24
Common professional sign-offs include "Kind Regards," "Best Regards," or simply "Regards" followed by your full name and job title.
常見的專業結尾問候語包括「Kind Regards」、「Best Regards」或僅僅是「Regards」，隨後附上您的全名和職稱。
#25
Avoid overly casual endings such as "Cheers" or "Talk soon" in formal business correspondence.
在正式商務書信中，應避免使用過於隨意的結尾，例如「Cheers」或「Talk soon」。
#26
A professional closing, combined with a clear signature, reinforces your credibility and makes it easy for the recipient to contact you.
專業的結尾，配合清晰的簽名，能增強你的可信度，並讓收件人更容易聯繫你。
#27
Having mastered these fundamental elements, you will find that your business emails become more effective and well-received over time.
在掌握了這些基本要素後，你會發現你的商務郵件隨著時間的推移會變得更加有效且更受歡迎。