EN: Use 'Welcome to' followed by a place to greet someone arriving at a location.
Bahasa Melayu: Gunakan "Welcome to" yang diikuti dengan nama tempat untuk menyambut kedatangan seseorang.
Welcome to our home.
Selamat datang ke rumah kami.
EN: In English-speaking countries, shopkeepers often greet customers immediately to create a friendly atmosphere, though customers may just reply with a smile or a quick 'Hi'.
EN: Use 'so much' after 'Thank you' to show you are very grateful.
Bahasa Melayu: Tambah "so much" selepas "Thank you" untuk menunjukkan rasa amat berterima kasih.
Thank you so much for the gift.
Terima kasih banyak-banyak atas hadiah ini.
EN: In English-speaking cultures, it is common and polite to say 'Thank you' even for small gestures, like being greeted by a shop assistant.
EN: Use 'How can I...?' to offer help or ask for instructions in a polite way.
Bahasa Melayu: Gunakan "How can I...?" untuk menawarkan bantuan atau bertanyakan arahan secara sopan.
How can I open this box?
Bagaimanakah cara untuk saya membuka kotak ini?
EN: In English-speaking countries, shop assistants almost always greet customers with this phrase or 'May I help you?' to show they are ready to assist.
EN: Use 'want to' followed by a verb to express a desire or intention to do an action.
Bahasa Melayu: Gunakan "want to" yang diikuti dengan kata kerja untuk menunjukkan keinginan atau niat untuk melakukan sesuatu tindakan.
I want to drink water.
Saya nak minum air.
EN: In Western retail culture, it is common to state your purpose directly when a shop assistant asks 'How can I help you?'.
EN: Use 'What + noun' at the beginning of a question to ask for specific information about a category.
Bahasa Melayu: Gunakan "What + kata nama" di awal ayat tanya untuk bertanyakan maklumat khusus tentang sesuatu kategori.
What color do you like?
Warna apa yang anda suka?
EN: In English-speaking countries, sizes are often labeled as Small (S), Medium (M), Large (L), and Extra Large (XL).
EN: Use 'I need + [noun]' to express a requirement or something you must have.
Bahasa Melayu: Gunakan "I need + [kata nama]" untuk menyatakan keperluan atau sesuatu yang wajib anda dapatkan.
I need a menu.
Saya perlukan menu.
EN: In Western clothing stores, sizes are typically labeled as Small (S), Medium (M), Large (L), and Extra Large (XL).
EN: Use 'What + noun' to ask for specific information about a category (like color, size, or time).
Bahasa Melayu: Gunakan "What + kata nama" untuk bertanyakan maklumat khusus tentang sesuatu kategori (seperti warna, saiz, atau masa).
What food do you like?
Makanan apa yang anda suka?
EN: In a retail setting, 'OK' is a common way for staff to acknowledge a customer's statement before moving to the next helpful question.
EN: Use 'or' to connect two choices or options.
Bahasa Melayu: Gunakan "or" untuk menyambungkan dua pilihan yang membawa maksud "atau".
Do you want tea or coffee?
Anda mahu teh atau kopi?
EN: Use 'Here is...' to point out or hand something to someone nearby.
Bahasa Melayu: Gunakan "Here is..." untuk menunjuk atau menyerahkan sesuatu barang yang berdekatan kepada seseorang.
Here is your coffee.
Ini kopi anda.
EN: In retail, staff use this phrase to present options to customers after they express a preference.
EN: Use 'It is + very + adjective' to describe the quality of a thing or an object.
Bahasa Melayu: Gunakan "It is + very + kata sifat" untuk menggambarkan ciri atau keadaan sesuatu perkara atau objek.
It is very cold.
Cuaca sangat sejuk.
EN: In Western shopping culture, it is common and polite to express enthusiasm when you like an item. Saying 'Oh, it is very pretty!' shows the shopkeeper you are interested.
EN: When using the phrasal verb 'try on' with a pronoun like 'it', the pronoun must go in the middle.
Bahasa Melayu: Apabila menggunakan kata kerja frasa "try on" bersama kata ganti nama seperti "it", kata ganti nama tersebut mesti diletakkan di tengah-tengah.
I like these shoes. Can I try them on?
Saya suka kasut ini. Boleh saya cuba pakai?
EN: In many Western clothing stores, it is common and encouraged to try on clothes before buying. Sales assistants will often offer this as soon as they see you interested in an item.
EN: Use 'Where is...?' to ask for the location of a single person or thing.
Bahasa Melayu: Gunakan "Where is...?" untuk bertanyakan lokasi seseorang atau sesuatu barang (tunggal).
Where is the restroom?
Tandas di mana?
EN: In many Western clothing stores, you can take items to the fitting room yourself, but it is polite to ask a staff member first or check if there is a limit on the number of items.
EN: Use 'over there' to point to a location that is far from both the speaker and the listener.
Bahasa Melayu: Gunakan "over there" untuk menunjuk ke arah tempat yang jauh daripada penceramah dan pendengar.
The bus stop is over there.
Perhentian bas ada di sebelah sana.
EN: In English-speaking cultures, it is common and polite to use a hand gesture (pointing) when saying 'over there' to help the listener find the location.
EN: Use 'What is the...' to ask for specific information like price, name, or time.
Bahasa Melayu: Gunakan "What is the..." untuk bertanyakan maklumat khusus seperti harga, nama, atau masa.
What is the time?
Pukul berapa sekarang?
EN: In many English-speaking retail environments, it is common to express enthusiasm ('I love this!') before asking for the price to build a friendly rapport with the shopkeeper.
EN: Use 'The price is + [amount]' to state how much something costs.
Bahasa Melayu: Gunakan pola ayat "The price is + [jumlah]" untuk menyatakan harga sesuatu barang.
The price is ten dollars.
Harganya ialah sepuluh dolar.
EN: In the US, the dollar sign ($) is written before the number, but when speaking, we say 'dollars' after the number.
EN: Use 'Is there...?' to ask if a single thing exists or is available.
Bahasa Melayu: Gunakan "Is there...?" untuk bertanyakan sama ada sesuatu barang (tunggal) wujud atau ada disediakan.
Is there a menu?
Ada menu tak?
EN: In many Western retail stores, prices are fixed, but it is common and polite to ask if there are any ongoing promotions or 'discounts' especially during holiday seasons.
EN: Use 'have' to show that a store or person possesses something or offers a service.
Bahasa Melayu: Gunakan "have" untuk menunjukkan bahawa sesebuah kedai atau individu mempunyai sesuatu barang atau menawarkan sesuatu perkhidmatan.
We have a special menu today.
Kami ada menu istimewa hari ini.
EN: In English, '20% discount' means you pay 80% of the price. In Chinese-speaking cultures, this is often expressed as '8折' (80% of the original price).
EN: Use 'That is' (or 'That's') to point out or identify something you are looking at or have just discussed.
Bahasa Melayu: Gunakan "That is" (atau singkatan "That's") untuk menunjuk atau mengenal pasti sesuatu yang sedang anda lihat atau baru sahaja dibincangkan.
That is a beautiful car.
Itu kereta yang cantik.
EN: In many English-speaking retail environments, expressing satisfaction with a price after a discount is a common way to signal that you are ready to complete the purchase.
EN: Use 'will' to express a decision made at the moment of speaking, such as when buying something in a shop.
Bahasa Melayu: Gunakan "will" untuk menyatakan keputusan yang dibuat secara spontan pada waktu bercakap, seperti apabila membuat keputusan untuk membeli barang di kedai.
I will take the blue shirt.
Saya nak beli kemeja biru ini.
EN: In English-speaking retail environments, 'I will take this' is a standard way to signal to the clerk that you have finished choosing and are ready to purchase.
EN: Use 'Do you + verb' to ask a question about a general action or habit in the present.
Bahasa Melayu: Gunakan "Do you + kata kerja" untuk bertanyakan tentang perbuatan atau kebiasaan seseorang pada masa kini.
Do you like coffee?
Adakah anda suka kopi?
EN: In many English-speaking countries, 'by card' is a standard way to ask if someone is using a credit or debit card. It is often contrasted with 'in cash'.
EN: Use 'by' followed by a payment method (card, cash, check) to describe how you are paying.
Bahasa Melayu: Gunakan "by" yang diikuti kaedah pembayaran (seperti kad, tunai, atau cek) untuk menjelaskan cara anda membuat pembayaran.
I pay by cash.
Saya bayar guna tunai.
EN: In many English-speaking countries, 'card' usually refers to either a credit card or a debit card. It is very common to use card payments even for small amounts.
EN: Use 'Here is...' to give something to someone or to point out where something is located.
Bahasa Melayu: Gunakan "Here is..." apabila menyerahkan sesuatu kepada seseorang atau untuk menunjukkan kedudukan sesuatu barang.
Here is your coffee.
Ini kopi anda.
EN: In many English-speaking countries, it is common and polite to say 'Here you go' or 'Here is your...' when handing an item to a customer. The 'p' in 'receipt' is silent.
EN: Use 'Thank you' followed by a person's name to show politeness and build a personal connection.
Bahasa Melayu: Sebut nama seseorang selepas "Thank you" untuk menunjukkan kesopanan dan mewujudkan kemesraan.
Thank you, Maria!
Terima kasih, Maria!
EN: In English-speaking cultures, it is very common and polite to use a person's first name even if you just met them in a service setting like a store.
EN: Use 'Have a nice [time]' to wish someone well when saying goodbye.
Bahasa Melayu: Gunakan "Have a nice + kata nama masa" untuk memberikan ucapan selamat semasa berpisah.
Have a nice weekend!
Selamat bercuti hujung minggu!
EN: In English-speaking cultures, especially in retail, 'Have a nice day' is a standard way for staff to end an interaction with a customer.
Kosa kata utama dengan sebutan IPA, definisi, contoh ayat, dan kuiz interaktif.
Dalam konteks: Kedai; tempat yang menawarkan urus niaga jual beli barangan.
Dalam konteks: Gaun; gaun terusan.
Dalam konteks: Saiz, ukuran.
Dalam konteks: Cantik, menarik.
Dalam konteks: Bilik persalinan.
Dalam konteks: Harga.
Dalam konteks: Diskaun, potongan harga.
Dalam konteks: Resit.
Frasa dengan label jenis, definisi dwibahasa, nota penggunaan, dan contoh ayat.
To put on a piece of clothing to see if it fits or looks good.
Mencuba pakaian
To use a credit or debit card to make a payment.
Bayar dengan kad
A polite way to say goodbye to someone.
Semoga hari anda menyenangkan
A private room in a retail store where customers can try on clothes to check the fit and appearance.
Bilik persalinan
To choose to purchase or buy a specific item.
Membeli, mengambil
A method of payment using a credit card or debit card rather than cash.
Bayar dengan kad