Phone Call
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#1
Hello, this is Tom Parker from the development department.
你好，我是研發部門的 Tom Parker。
#2
Hi Tom, this is Alex Chen. I'm the new software engineer.
嗨 Tom，我是 Alex Chen。我是新來的軟體工程師。
#3
Oh yes, Alex! Welcome to the company. How can I help you today?
喔對了，Alex！歡迎來到公司。今天有什麼我可以幫你的嗎？
#4
Thanks, Tom. I'm calling because I need some project details.
謝謝，Tom。我打電話是因為我需要一些專案細節。
#5
Sure, which project are you working on right now?
當然，你現在正在負責哪一個專案呢？
#6
I've been assigned to the mobile app project since last Monday.
我從上週一開始就被分配到這個行動應用程式專案。
#7
Great. I have some documents that were prepared for new team members.
太好了。我有一些為新團隊成員準備的文件。
#8
That sounds really helpful. Could you send them to my email?
那聽起來非常有幫助。你可以把它們寄到我的電子信箱嗎？
#9
Of course. But first, I need to transfer you to Sarah in HR.
當然可以。但首先，我需要將您轉接到人力資源部的 Sarah。
#10
Oh, why do I need to speak with HR about this?
喔，為什麼我需要為了這件事和人力資源部門談談？
#11
She handles the access codes that you need for the project files.
她負責處理你專案文件所需的存取碼。
#12
I see. Could you please transfer me now?
我明白了。可以請你現在幫我轉接嗎？
#13
Sure. Can you hold for a moment while I connect you?
沒問題。當我為您轉接時，您可以稍等一下嗎？
#14
Hmm, it seems like Sarah is not at her desk right now.
嗯，看來莎拉現在不在座位上。
#15
That's okay. What should I do in that case?
沒關係。在這種情況下我該怎麼做？
#16
You could leave a voicemail with your name and phone number.
你可以留下包含你的姓名和電話號碼的語音留言。
#17
Alright. Should I also mention the project name in the voicemail?
好的。我是否也應該在語音留言中提到專案名稱？
#18
Yes, that would be very helpful for her to understand your request.
是的，那樣對她理解你的請求會非常有幫助。
#19
Got it. I will leave a voicemail and ask for a callback.
明白了。我會留言並要求回電。
#20
Perfect. If she doesn't call back today, please contact me again.
太好了。如果她今天沒有回電，請再次聯繫我。
#21
Thank you so much, Tom. You have been really helpful today.
非常感謝你，Tom。你今天真的幫了大忙。
#22
No problem at all, Alex. Welcome to the team and good luck!
一點也不麻煩，Alex。歡迎加入團隊，祝你好運！
#23
Thanks! I'll talk to you soon. Goodbye!
謝謝！我很快會再跟你聯絡。再見！
#24
Goodbye, Alex. Have a great day.
再見，Alex。祝你有美好的一天。