TOEIC 多益 閱讀原創模擬試題 7

Dear Mr. Vance, Thank you for choosing Apex Event Rentals for your upcoming banquet on October 15. We are currently finalizing the delivery schedule for that day. Our team plans to arrive at the venue at 8:00 A.M. to begin setting up the tables and stage equipment. (1) ________, we would appreciate it if you could ensure that the loading dock is clear. We want to avoid any delays in getting everything ready. (2) ________. Please review the attached invoice to confirm that all items are correct. If you need to make any adjustments, please let us know by Tuesday. (3) ________ changes requested after this date may incur a small processing fee. We look forward to (4) ________ you make your event a great success. Sincerely, Aisha Patel Apex Event Rentals

Starting next Monday, the company will transition to a new online portal for reserving airport shuttle services. This system will allow business travelers to coordinate their ground transportation directly with our contracted shuttle vendor. (1) __________, employees had to submit paper request forms to the administrative team at least three days prior to departure. Under the new digital system, reservations can be made up to four hours before your flight. (2) __________. Please note that any cancellations must still be processed at least twenty-four hours in advance. Failure to cancel in time may result in a penalty fee charged to your department’s (3) __________ budget. We appreciate your cooperation as we work to (4) __________ our business travel procedures.

Please be advised that the central heating and air conditioning (HVAC) system in the building will undergo its annual safety inspection and servicing on Saturday, October 14. This routine work is necessary to ensure that our equipment operates (1) ______ throughout the upcoming winter season. Technicians from Apex Climate Solutions will be on-site from 8:00 A.M. to 4:00 P.M. (2) ______ During this period, you may experience brief fluctuations in indoor temperatures. We recommend keeping windows closed (3) ______ the maintenance is underway to help retain indoor warmth. We apologize for any inconvenience this temporary disruption may cause. If you have any questions, please contact the facilities office (4) ______ info@oakridgetower.com.

The annual Apex Electronics product launch was a resounding success last week in Tokyo. (1) __________ by Sofia Patel, the event planning committee coordinated a flawless evening that drew over five hundred global attendees. Guests were treated to live demonstrations of our upcoming smart-home devices. (2) __________. In addition, several interactive booths allowed visitors to test these prototypes firsthand. We have already received (3) __________ positive feedback from industry analysts who attended the exhibition. (4) __________ this event's triumph, planning has already begun for next year's showcase, which promises to be even larger.

Subject: Exclusive Preview: GreenPack Solutions' New Initiative Dear Tomas, I am writing to share some exciting news ahead of our official announcement next week. On October 12, GreenPack Solutions will launch our new line of biodegradable food containers, designed to help local restaurants reduce waste. Because of your excellent coverage of environmental business trends, we would like to offer you an exclusive advance copy of our press release, attached to this email. Additionally, our Chief Executive Officer, Sofia Vance, is available for a brief phone interview this Thursday afternoon if you would like to gather unique quotes for your upcoming column. Please let me know if you are interested by tomorrow at 5:00 p.m. Best regards, Aisha Patel Director of Public Relations, GreenPack Solutions

MEMORANDUM TO: All Department Managers FROM: Aisha Patel, Human Resources Director DATE: October 12 SUBJECT: Performance Review Timeline Update Please note that the deadline for submitting annual self-evaluations has been extended to November 5. This adjustment is intended to allow staff more time to document their achievements following the completion of the Q3 sales campaign. Managers must conduct individual review meetings between November 8 and November 19. All finalized review forms must be uploaded to the HR portal by November 24 to ensure that eligible merit-based salary increases can be processed in the December payroll cycle. Late submissions will delay these payroll adjustments.

**Notice: Updates to Small Appliance Warranty and Refund Policies** Effective November 1, Apex Home Goods will implement updated policies for all small kitchen appliances purchased at our retail locations or through our online catalog. Due to new agreements with our primary manufacturing vendors, the standard store-backed warranty period for these items will be extended from 90 days to one full year from the original purchase date. To qualify for a full refund or direct exchange on any defective appliance, customers must present the original cash register receipt or online invoice. Please note that promotional items purchased using discount coupons or during seasonal clearance events are eligible for store credit only, rather than cash refunds. Additionally, tracking for all replacement orders can now be monitored directly through our customer portal using the reference number printed on your return receipt. For any questions regarding these policy updates, please contact Tariq Al-Farsi at our Customer Service Desk.

The regional hotel brand, Apex Lodging, has officially launched its "Local Flavors" partnership program across all fifteen of its properties. Designed to enhance the guest experience, this initiative allows loyalty membership holders to redeem their hotel reward points directly at participating local restaurants near each hotel. Previously, members could only use their points for room upgrades or in-house hotel dining. According to Apex Lodging's spokesperson, Aisha Rahman, the program aims to support neighborhood businesses while giving travelers more authentic dining options. To participate, guests simply present their digital membership card at a partner establishment when paying their bill. The program has already attracted over forty local dining partners, ranging from family-run bistros to upscale eateries. Apex Lodging plans to expand this service to its international locations by early next year.

Are you planning your next international business trip? Apex Express Shuttle offers premium, reliable transport solutions tailored specifically for corporate travelers. Operating 24 hours a day across major transit hubs, we ensure you never miss a flight or an important meeting. Our fleet of modern, eco-friendly hybrid sedans and spacious vans is equipped with high-speed Wi-Fi, USB charging ports, and complimentary bottled water. For executive travelers, our "Priority Route" service utilizes dedicated express lanes to bypass peak-hour traffic, reducing travel times by up to thirty percent. Additionally, we provide a secure, same-day document delivery service between downtown business districts and airport cargo terminals. Reservations can be made easily through our mobile app or corporate portal up to one hour before the scheduled pickup time. Regular corporate accounts qualify for a fifteen percent discount on all monthly billings. Contact our logistics coordinator, Diego Silva, at info@apexexpress.com to set up your corporate account today.

FOR IMMEDIATE RELEASE Apex Property Solutions to Upgrade Climate Control Systems Across Commercial Portfolio SEATTLE — October 12 — Apex Property Solutions today announced a major environmental initiative to upgrade the heating, ventilation, and air conditioning (HVAC) systems across all of its managed commercial leasing properties. Led by Aisha, Vice President of Operations, the multi-phase project is scheduled to begin on November 1 at the downtown Commerce Tower before expanding to other locations. The upgrade will feature state-of-the-art smart sensors designed to automatically adjust temperatures based on building occupancy. This initiative is expected to reduce overall energy consumption by 25 percent while significantly improving indoor air quality for all tenants. "Our goal is to create healthier, more sustainable workspaces," said Aisha. "While the installation process will require brief service interruptions, our team has scheduled the most intrusive work during weekends to minimize disruption to daily business activities." Detailed schedules and temporary maintenance notices for each property will be posted on the company’s tenant portal two weeks prior to the start of work in each building.

Apex-Hale Solutions Annual Charity & Volunteer Day Schedule Date: October 14 Location: Central Community Park (Main Pavilion) & Riverside Shelter 08:30 – Welcome Address & Volunteer Registration Main Pavilion. Led by Director Mei-Ling Chen. Distribution of volunteer T-shirts and equipment. 09:15 – Activity Session 1 - Group A (Riverside Shelter): Facility painting and minor repairs. Coordinated by Tomas Lindstrom. - Group B (Central Park): Tree planting and trail landscaping. Coordinated by Sofia Silva. 12:30 – Catered Picnic Lunch Main Pavilion. Free for all registered participants. Brief remarks from corporate leadership. 13:30 – Activity Session 2 - All Groups (Community Center Hall): Sorting and packing donated canned goods and school supplies. 16:00 – Closing Ceremony & Raffle Main Pavilion. Announcement of total funds raised and distribution of volunteer appreciation gifts. *Note: Shuttle buses will run between the corporate headquarters main lobby and Central Park every 15 minutes starting at 08:00. Please display your corporate ID card to board.

[10:15 AM] Aisha: Diego, did you receive the revised draft of the press release regarding our partnership with EcoWatt? [10:17 AM] Diego: Yes, I just finished reviewing it. The section about the solar installations looks great, but I think the quote from our CEO needs a minor tweak. [10:19 AM] Aisha: What seems to be the issue with it? [10:20 AM] Diego: It mentions a completion date of "early next year." Can we make that more precise? The media will definitely ask for a specific quarter. [10:22 AM] Aisha: Good point. Let's change it to "by the end of the first quarter." I will update the document now. [10:24 AM] Yuki: Sorry to jump in, but has the legal team approved the joint logo usage yet? We can't distribute the release without their green light. [10:25 AM] Aisha: I am on it. [10:26 AM] Diego: Thanks, Yuki. I’ll hold off on scheduling the wire distribution until Aisha gives us the word.

To: HR Operations Committee From: Sofia Vance, Marketing Department Subject: Feedback on Vantage HR Partners Our department recently worked with Vantage HR Partners to fill the Senior Design Specialist vacancy. While their candidate matching algorithm initially brought forward several applicants, we found that many candidates did not possess the specific digital design certifications we had requested. We had to push back the interview rounds by two weeks to filter the applications ourselves. However, once we pointed out this discrepancy, Vantage HR Partners quickly assigned a dedicated specialist, Lukas, who refined the screening process. He put in extra hours to ensure we received three highly qualified candidates within five business days. Ultimately, we offered the role to an outstanding applicant, who has since transitioned seamlessly into our team. Despite the initial setback with the screening filters, the agency's responsiveness and Lukas’s hands-on support saved the hiring cycle from failing. I recommend continuing our partnership with them, provided we establish clearer screening parameters from the outset of any future contract.

**Alandia Office Solutions: Return and Exchange FAQ** **How do I report a defective product?** If an item in your shipment arrives damaged or fails to operate, please log into your corporate portal within 15 business days of delivery. Under ‘Order History,’ select the affected invoice and click ‘File Claim.’ You will be prompted to upload a brief photo of the defect. Once our warehouse team signs off on the request, a replacement item will be dispatched immediately at no additional charge. **What if we simply ordered the wrong quantity?** We understand that procurement needs change. If you ordered an excess of catalog items, you may send them back for a partial refund. Please note that return shipping costs are the customer's responsibility in this scenario. Furthermore, a 10% restocking fee will be deducted from your final credit memo. To avoid these charges, we recommend checking your inventory requirements before finalizing any transaction. **Can I exchange a clearance item?** Products purchased using a promotional discount code or marked as ‘Clearance’ in our quarterly catalog are final-sale. These items do not qualify for refunds, but they are still covered under our standard one-year manufacturer's warranty if they prove to be defective.

【Passage 1】 From: Fatima Al-Sayed <f.alsayed@apexventures.com> To: Lukas Weber <l.weber@baysideheritage.com> Date: September 12 Subject: Reservation adjustments for October 14 Dear Mr. Weber, I am writing regarding the upcoming regional banquet for Apex Ventures scheduled at your venue on October 14. We originally reserved the Sapphire Package for 120 attendees and paid the required 20% deposit based on its $5,000 flat rate last month. However, our registration numbers have recently increased, and we now expect 150 participants. Consequently, we would like to upgrade to the Emerald Package, which I understand accommodates larger parties and includes extended venue access. Additionally, could you confirm if we can substitute the standard chocolate cake with premium fruit platters for our 15 gluten-free attendees? Please let me know how we should proceed with adjusting our payment to cover the difference in the deposit. Best regards, Fatima Al-Sayed Apex Ventures ──────── 【Passage 2】 MEMORANDUM To: Bayside Heritage Hotel Staff (Kitchen and Facilities Teams) From: Lukas Weber, Events Coordinator Date: September 14 Subject: Event Update - Apex Ventures Banquet (Oct 14) Please be advised of several adjustments regarding the Apex Ventures event on Saturday, October 14, following a package upgrade requested by the client, Fatima Al-Sayed. Facilities Team: The client has upgraded from the Sapphire Package to the Emerald Package (flat rate $7,500). Please prepare the Grand Ballroom rather than the Riverfront Room. Setup must be completed by 3:00 PM, as the package upgrade grants the group two additional hours of preparation time. Kitchen Staff (Attn: Chef Carmen): With 150 guests now attending, please adjust food quantities accordingly. Regarding the dietary requests, since the Emerald Package automatically features the premium fruit platters as part of its deluxe dessert bar, the request for 15 gluten-free alternatives is easily accommodated. Please ensure these platters are clearly labeled. I have sent Ms. Al-Sayed an updated invoice reflecting the remaining deposit balance due. Thank you for your cooperation in making this event a success.

【Passage 1】 WEST COAST RAIL LINK (WCRL) — PUBLIC NOTICE Temporary Service Interruption: Central Station to Oceanview Airport Dates: November 5 – November 12 Please be advised that WCRL will be conducting essential track upgrades and signaling maintenance from Sunday, November 5, through Sunday, November 12. During this eight-day period, all passenger rail services between Central Station and Oceanview Airport will be suspended. Alternative Passenger Transportation: To minimize inconvenience, WCRL has arranged for a replacement express bus service, Route 99X, operating daily every 15 minutes. • Boarding Locations: At Oceanview Airport, buses will depart from Bay 4 outside Terminal 2. At Central Station, please follow the signs to the temporary transit plaza on 4th Avenue. • Fares: Regular one-way train tickets will not be valid. Instead, passengers can purchase a special bus ticket for a discounted flat rate of $8, a significant reduction from the usual $15 train fare. However, passengers holding an active WCRL Gold Pass may ride Route 99X at no additional charge by scanning their pass upon boarding. Alternative Cargo Operations: WCRL’s daily commercial freight services will also be paused. Commercial clients with active shipping contracts will have their cargo diverted to our logistics partner, Pacific Freightways. Throughout the suspension period, these diverted shipments must be delivered to and loaded at the North Cargo Depot rather than the standard rail freight terminals. We appreciate your patience as we work to improve the safety and efficiency of our regional transit network. For real-time updates, visit our website or contact Customer Support at 1-800-555-0199. ──────── 【Passage 2】 Logistics Today — November 14 Adaptability in Motion: How Local Carriers Handled the WCRL Rail Shutdown By Linus Vance The recent eight-day suspension of the West Coast Rail Link (WCRL) between Central Station and Oceanview Airport, which concluded on November 12, put regional logistics providers to the test. With all rail-bound passenger and freight operations temporarily halted, private transport companies had to step in quickly to prevent gridlock. Pacific Freightways, WCRL's primary cargo partner for the duration of the maintenance work, reported an unprecedented volume of diverted shipments. According to Tariq Chen, the carrier’s Director of Operations, the company deployed 15 additional heavy-duty trucks daily to handle the overflow. "The transition was largely seamless, though we did face severe bottlenecks on November 8 at our primary receiving point," Chen noted. "To keep transit times under our 45-minute target, we temporarily redirected all incoming freight to our South Gate facility for that afternoon." On the passenger side, the replacement Route 99X express buses operated smoothly, carrying thousands of daily commuters. Sofia Vance, a corporate consultant who frequently travels to Oceanview Airport for client meetings, praised the alternative service. "As a Gold Pass holder, I was relieved that WCRL integrated the pass system so easily," Vance said. "The boarding area at Terminal 2 was well-marked, and I didn't have to worry about paying any extra fees during my busy travel week." Overall, industry analysts view the coordination between WCRL and private operators as a model for future infrastructure projects in the metropolitan area.

【Passage 1】 AeroStream Facility Solutions: Premium Commercial HVAC Maintenance Is your commercial property operating at peak efficiency? At AeroStream Facility Solutions, we provide tailored climate-control and air-quality services to keep your workplace running smoothly and sustainably. Choose from our three comprehensive commercial service plans: * Bronze Tier: Our entry-level contract includes standard quarterly filter replacements and precise thermostat calibration to maintain basic system performance. * Silver Tier: In addition to all Bronze benefits, the Silver plan offers comprehensive air duct cleaning, refrigerant level checks, and 24/7 priority emergency dispatch. * Gold Tier: Our most complete package. This tier includes all Silver benefits, complete blower motor replacements at no additional cost if required, and a guaranteed 15% reduction in annual energy usage through our proprietary Eco-Flow smart sensor system. For custom quotes and system audits, contact Sales Coordinator Ingrid Lindqvist at inquiries@aerostreamfs.com. ──────── 【Passage 2】 FOR IMMEDIATE RELEASE Apex Commercial Properties Partners with AeroStream for Portfolio-Wide Upgrades METROPOLIS — October 12. Apex Commercial Properties, a leading office leasing firm managed by Director Sofia Gomez, announced today a new partnership with AeroStream Facility Solutions. Starting November 1, AeroStream will oversee HVAC maintenance and energy optimization for all five Apex commercial properties in the metropolitan area. To align with the city's newly enacted Green Building Directive, Apex has opted for AeroStream's premium Gold Tier service contract, which features the eco-friendly Eco-Flow smart sensor system. According to Sofia Gomez, 'This initiative not only ensures optimal air quality for our corporate tenants but also advances our sustainability goals by targeting significant utility cost reductions.' The transition will begin with Apex's flagship property, the 12-story Zenith Plaza, followed by their largest suburban office park, Horizon Heights. Upgrades are expected to be fully completed across all locations by the end of next month. ──────── 【Passage 3】 AeroStream Facility Solutions — Service Dispatch Sheet * Client: Apex Commercial Properties * Property: Horizon Heights (Building B) * Contract Level: Gold Tier * Service Date: November 18 * Assigned Technician: Tariq Vance Completed Actions: * [X] Conducted standard filter replacements and thermostat calibration. * [X] Performed comprehensive air duct cleaning and refrigerant level checks. * [X] Installed Eco-Flow smart sensors (Zones 1 through 8) to optimize annual energy usage. Pending Actions: * [ ] Blower motor replacement (Zone 4) — Rescheduled for November 22 due to a manufacturer delivery delay of the replacement part. Technician Notes: All installed Eco-Flow sensors are online and functioning correctly. However, testing indicated that the blower motor in Zone 4 is failing. Under the client's current contract plan, the replacement motor and subsequent labor will be provided at no extra cost to Apex Commercial Properties. — Tariq Vance, Senior Technician

【Passage 1】 **[Online Chat: Apex Event Specialists Team]** **Sofia (10:15 A.M.)** Hi Rajiv, did you see the update from Olufemi at Vanguard Eco-Solutions? They need to make a change to their catering selection for the Charity Gala this Friday. **Rajiv (10:18 A.M.)** Yes, I just saw his message. Since they booked our Premier Gala Package, they have the Tier 3 catering menu. He wants to substitute the pecan-crusted chicken with the herb-roasted sea bass because two of their VIP guests have severe nut allergies. I need to check with the kitchen. **Ingrid (10:22 A.M.)** Wait, Rajiv. According to our corporate policy, substituting a Tier 3 main course requires at least a 72-hour notice. Since the event is on Friday and today is Wednesday, we are within the 48-hour window. Standard policy dictates a late-change surcharge. **Rajiv (10:25 A.M.)** That's true, Ingrid, but Vanguard Eco-Solutions is a long-term client of ours. I think we should waive the fee this time to maintain goodwill. Sofia, can you get approval from the banquet manager for the sea bass swap? **Sofia (10:28 A.M.)** I'm on it. Also, Olufemi asked if we could add live-streaming capability so their London branch can watch the speeches. That's not included in their standard package. **Ingrid (10:31 A.M.)** I can configure the AV equipment for the stream. I will invoice them separately for that service using our standard web rates. No discounts on technical add-ons, though! ──────── 【Passage 2】 **[Corporate Event Review Board]** **Review by:** Olufemi, Director of Public Relations, Vanguard Eco-Solutions **Rating:** ★★★★★ We recently partnered with Apex Event Specialists for our annual Charity Gala on October 12, and the experience was outstanding. Hosting 200 international guests is always a challenge, but their team executed the event beautifully. We faced a sudden crisis when we realized two of our key stakeholders had severe food allergies. Despite our late request—just two days before the gala—Sofia and Rajiv handled the menu change seamlessly. Our guests were served a superb herb-roasted sea bass instead of the originally planned dish, and Apex did not charge us any penalty fees for the last-minute adjustment. Additionally, Ingrid coordinated a flawless live-stream broadcast for our colleagues in London. The only minor issue was some temporary audio static on the wireless microphones during the opening remarks, but their on-site technician resolved it in under two minutes. We highly recommend their Premier Gala Package for any high-profile corporate gathering! ──────── 【Passage 3】 **[Apex Event Specialists - Corporate Packages & Policies]** At Apex Event Specialists, we design seamless experiences for your corporate milestones. Choose from our standard packages below: * **Executive Summit Package** * Designed for board meetings and seminars (up to 50 guests) * Standard AV support (projector and single microphone) * Tier 1 Catering (refreshments and light finger foods) * **Green Launch Package** * Ideal for eco-friendly product launches and press events * Full AV support with digital signage integration * Tier 2 Catering (buffet-style organic hot meals) * **Premier Gala Package** * Perfect for large-scale celebrations and charity fundraisers * Advanced AV support (multi-screen projection and stage lighting) * Tier 3 Catering (three-course plated dinners) **Optional Add-on Services:** * Live-streaming broadcast setup: $500 flat fee (up to three remote locations) * Additional wireless microphones: $50 per unit **Catering & Modification Policies:** All final catering selections and menu modifications must be submitted at least 72 hours prior to the scheduled event start time. Any modifications requested within the 72-hour window are subject to a $150 rush fee, which may be waived only at the discretion of the assigned event coordinator for premium tier accounts.

【Passage 1】 From: Sofia Mendez <s.mendez@velostream.com> To: Amara Vance <a.vance@velostream.com> Date: October 5 Subject: Press Release Draft for Apex Global Media Partnership Hi Amara, Thank you for drafting the press release regarding our new partnership with Apex Global Media. It looks great, but we need to adjust the timeline. The legal department has requested that we postpone the public announcement on our company blog. Initially, we planned to post the blog announcement on October 10, but that has been moved to October 15. As per company policy, our official press release must be distributed to media outlets exactly three days prior to the blog post going live. Please update the distribution date in your files accordingly. Also, remember that we must not disclose any details about the promotional pricing for our "Standard Access" subscribers before the official press release is sent. Best, Sofia Mendez Public Relations Manager ──────── 【Passage 2】 MEMORANDUM To: All Content and Customer Support Staff From: Tariq Rahman, VP of Operations Date: October 8 Subject: Operational Schedule Adjustments In light of the upcoming collaboration with Apex Global Media, we are adjusting our internal training schedules to prepare our teams. - All Customer Support staff managing Tier 2 accounts (referred to as "Standard Access" in marketing materials) are required to attend an informational briefing on October 14 at 10:00 A.M. in Room 4B. - Tier 1 account managers (handling "Premium Streamers") will have their session the following day at the same time. Please note that a strict information embargo is in place. No staff member may discuss the subscription discounts with external parties before the official press release is distributed. Violations will result in disciplinary action. If you have any questions regarding your team's schedule, please contact your direct supervisor. ──────── 【Passage 3】 VELOSTREAM BLOG Announcing Our Partnership with Apex Global Media! Posted on: October 15 We are thrilled to officially announce our partnership with Apex Global Media, bringing over 500 award-winning documentaries to our platform starting next month. To celebrate this milestone, we are offering special promotional rates: - Premium Streamers (Tier 1): Receive a 20% discount on the annual renewal rate if renewed before November 15. - Standard Access (Tier 2): Receive a 15% discount on the monthly rate for the first six months. Existing subscribers will automatically see these promotional options in their account portals starting tomorrow. New users can sign up using the promo code "APEX500" to unlock these rates. For more details, visit our FAQ page or contact our customer support team.